Hyundai Sonata Complaints (2014)

778 consumer complaints on file.

#11600583July 9, 2024
ENGINE
The contact owns a 2014 Hyundai Sonata. The contact stated while driving approximately 65 MPH, the vehicle lost motive power and stalled. There were no warning lights illuminated. The vehicle was not able to be restarted and the vehicle was towed to an independent mechanic where it was diagnosed with engine failure. The vehicle remained at the independent mechanic and was not repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11600174July 8, 2024
ENGINE
Engine stopped running while driving. Taken to Hyundai for theta ii settlement. Claim denied due to exception negligence. Discoloration found on cam. Car burned 1 quart of oil every week or two which confirmed with independent mechanic can cause discoloration. Claim denied without cause.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11597971July 1, 2024
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I was driving the car and suddenly it started showing ‘hybrid malfunction do not drive’ It doesn’t go over 40km/hr. The Hyundai dealership wants me to trade it in. It’s only been 2.5 years that I have this car. Mechanics couldn’t figure out the solution
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11597490June 28, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2014 Hyundai Sonata Hybrid. The contact stated while driving 60 MPH, there was a knocking sound coming from the engine compartment, after which the vehicle lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle stalled and failed to restart. Several unknow warning lights were illuminated. The vehicle was towed to an independent mechanic, who diagnosed a failure with the rod bearings and observed metal shavings inside the short block. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 17V226000 (Engine and Engine Cooling) however, the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 134,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11594815June 17, 2024
ELECTRICAL SYSTEM, BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
The contact owns a 2014 Hyundai Sonata. The contact stated while driving 70 MPH, the engine seized. The contact stated that several unknown warning lights were illuminated. The contact and several nearby drivers pushed the vehicle to the shoulder of the roadway. The contact started the vehicle; however, the failure reoccurred. The contact researched and discovered a reported failure that identified the rearview camera as the source of the failure. The contact stated that the article instructed to disconnect the rearview camera to stop the electrical failure. The contact disconnected the rearview camera. The contact stated that there were no more failure occurrences after the rearview camera was disconnected. The manufacturer was not made aware of the failure. The failure mileage was approximately 114,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11594236June 13, 2024
STEERING
Steering wheel issue. It jolts and shakes around when going over bumps or when parking the vehicle and steering the vehicle to a parked position, you can feel the steering shake around. Had it inspected locally and was told to take it to a dealership for a steering column issue. Feels unsafe to take on longer drives or for too long on the highway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11593597June 11, 2024
SERVICE BRAKES
Lost all braking ability while driving. Had towed to a shop and they were finally able to recreate the issue. There are no error codes indicated when they hook up to a computer. Have bled brakes and still not fixed. They are telling me they've done all they can do.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589230May 17, 2024
ELECTRICAL SYSTEM, EXTERIOR LIGHTING, UNKNOWN OR OTHER
The brake lights fail with no warning. Bulb replacement used to work. Since ownership at +70,000 miles, I have had to replace one or both of the tail light sections as they melted. The lighting harness has been changed multiple times. In January 2024 Hyundai issued a warranty extension to 15years/200,000miles. There is no date on the letter. When I tried to get my car serviced there were charges for testing to ensure that this was the problem and it was difficult to find someone to service the car in a timely manner. The police continue to issue me tickets for no rear brake lights. The Dealer who finally serviced the car indicated that the Warranty was Void as the replacement parts were not Hyundai parts. Servicing the car was well after the original warranty was already over, so why would you worry about warranty claims for original parts. They claim that they cannot diagnosis the problem without original parts. Hyundai Corporate Customer Service was no help in this matter, but they did apologize for the problem. Can't drive a car without tail lights and paying 850 for the repair is one month of my disability check.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11588387May 13, 2024
SERVICE BRAKES
Received recall notice on 4-16-24 and immediately called for an appt to repair ABS problem. I was told that the part was not available at this time and should call back in a couple of weeks. I called on May 2, 2024 and scheduled an appt. for May 7. After waiting for over an hour, I was told that, yes indeed, my car needed repair but could not be done at that time as this was only an inspection to determine that a repair was needed and someone would call when the part is available but they don't know when. I feel like I was given a run around.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11586575May 2, 2024
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
The contact owns a 2014 Hyundai Sonata. The contact had been pulled over by authorities on three separate occasions due to inoperable rear taillights. The contact stated that the interior housing unit for both the left and right rear taillights had begun to melt which caused the defect. The vehicle was taken to a dealer where the contact was initially informed that the vehicle would be serviced under warranty; however, the contact was recently informed that the vehicle was not covered under warranty. The vehicle had yet to be serviced. The failure mileage was approximately 92,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11586391May 1, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2014 Hyundai Sonata Hybrid. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while attempting to start the vehicle the brake pedal went to the floorboard. The contact replaced the brake pads; however, the failure persisted. The dealer was made aware of the failure and confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 172,453. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11586416May 1, 2024
UNKNOWN OR OTHER
[XXX] While driving down [XXX] into Kansas City Kansas all of the sudden there was a loud explosion, sounded like a gun shot. Then we heard the air coming in the sunroof/moonroof. Nothing hit us it just exploded! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11586090April 30, 2024
ENGINE
Hyundai Motors fails to sympathize with their customers. I bought a Hyundai Sonata 2014 which caught a fire on October 9th 2019. Hyundai finally conversated me for the car in how much it was worth $4,150.60 on March 20th 2024 and not for punitive damages. I feel they are very unfair and I need my punitive damages I lost a lot not only a car but my job as well. My livelihood and transportation on top of that. And I need help to recover my punitive damages.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11585291April 25, 2024
UNKNOWN OR OTHER, ELECTRICAL SYSTEM
I was driving my 2014 Hyundai Sonata, with my 3 year old twins in the car. The car would not accelerate properly. All the lights came on on the dashboard. I pulled over. It was just smoking then caught fire.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11585010April 24, 2024
FIRERELATED
The contact owns a 2014 Hyundai Sonata. The contact stated that while her son was driving at an undisclosed speed, he started to smell an abnormal burning odor, and the front vehicle started smoking. There were several unknown lights illuminated. The contact’s son attempted to pull over and the brake pedal was depressed but failed to stop the vehicle. The contact's son applied the parking brake and was able to stop the vehicle. The vehicle caught fire. No injuries nor medical attention were needed. The Fire department extinguished the fire. A Police report and a Fire Department report were filed. The vehicle was towed to an impound lot. The insurance company had not yet deemed the vehicle destroyed. The manufacturer was made aware of the failure. The failure mileage was approximately 130,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11584571April 22, 2024
ENGINE, STEERING, SERVICE BRAKES
On Feb 15th 2023 my daughter was driving my 2014 Hyundai Sonata at the posted speed limit of 55 MPH on a 2 lane blacktop when the car suddenly and without any warning at all, lost all power and became unresponsive while traveling with other vehicles behind her, in front of her and in the opposing lane of travel. Without enough of an improved shoulder to pull to the right and a steep embankment on that side of the roadway as well, she was forced to veer to the left with other cars approaching. She had minimal braking, steering and no response to depressing the accelerator pedal at all. She was able to direct the car onto a paved portion of a feeder road and finally got the car stopped. The cabin filled with smoke and there was smoke all around the car but no fire was ever found. These vehicles are dangerous to the public and have a known engine defect that because of this the manufacturer has implemented a software patch known as KSDS and with this recall in place should have allowed my daughter to reach a safer place than being stranding on the side of a busy hi-way. My car had this patch installed and I was assured that this recall would allow the car to be driven a safe distance and it would be obvious when this patch was active and the engine would be put in "Limp mode" This did not happen, the engine locked up
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11582572April 12, 2024
ELECTRICAL SYSTEM
The contact owns a 2014 Hyundai Sonata. The contact stated while driving 60 MPH, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact heard a knocking sound coming from the engine compartment. In addition, the instrument panel was lit up with unknown warning lights, and the exterior lights were blinking off and on. The contact stated that the failure began when the anti-theft software was installed. The dealer was informed of the failure; however, the contact was quoted a diagnostic test fee. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 36,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11581826April 8, 2024
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
I was driving on the freeway when the check engine turned on and was blinking. I pulled off the roadway as flames began coming from the hood of the car. The car became completely engulfed in flames within minutes. It was a total loss in a matter of 15-20 minutes.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11580826April 3, 2024
ENGINE
This is the 3rd time in 2 years my car shuts down while driving. The dash panel started flashing "WARNING CHECK CHARGING SYSTEM. DO NOT DRIVE" and an alert starts beeping and the car shuts off. THERE WAS NO OTHER PRIOR WARNING LEADING UP TO THIS. Why isn't there any warning BEFORE it gets to this? This is an accident waiting to happen. Do you know how many accidents would happen if every car just shut off like that because of some faulty charging system. Any other car would have warned you before hand. It's by the grace of God I was not slammed into while crossing a busy street and this damn car shut off leaving me right in harms way with cross traffic. AND another time it shut off on a busy highway. COMPLETELY DEAD. No functioning hazards. It's not right. This last time, The dealership told me there is a recall on the car for the safety plug and that was replaced. I was also told I needed a new battery and new power relay assembly. Those parts are related to the safety plug and the operation of the charging system. Why are those parts not also part of the recall? The dealership charges a diagnostic fee when they already know what the issue is. Must be nice. Everyone involved is building their own karma. I'm very displeased with this Brand. I will never buy another one and I will tell everyone I know hyundai does not stand by their product in making sure it's safe and operational. And they leave the consumer stuck with a bill that was their fault. FYI I had a prior complaint case with consumer affairs. (The mileage I stated was when it first happened. Now it's at 90k)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11579721March 27, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2014 Hyundai Sonata Hybrid. The contact received notification NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer was made aware of the issue and confirmed that parts were not available. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool showed no open recalls.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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