Hyundai Sonata Complaints (2016)

888 consumer complaints on file.

#11046616November 16, 2017
STEERING
I PURCHASED THIS AUTO IN SEPT 2917 USED, A FEW WEEKS LATER MY WIFE WAS DRIVING ON A CITY STREET WHEN THE ELECTRIC STEERING ASSIST FAILED AND A RED STEERING WHEEL INDICATOR APPEARED ON THE DASH SHE MANAGED TO DRIVE IT HOME, WHEN I TURNED THE CAR OFF AND RESTARTED IT EVERYTHING WAS OK. ON 11/12 2017 THE SAME THING HAPPENED TO ME AS I WAS TURNING ONTO A SIDE STREET FROM A CITY STREET I WAS SO SURPRISED I DIDNT TURN FAST ENOUGH AND ALMOST HIT 3 TEENAGERS ON A SIDEWALK. I IMMEDIATELY SHUT THE CAR OFF AND RE STARTED IT AND EVERY THING AGAIN WAS OK.I AM AFRAID THERE IS A MALFUNCTION IN THE CONTROL I AM SURE IT WILL HAPPEN AGAIN AND THE RESULT MAY NOT BE AS EASILY SOLVED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044785November 9, 2017
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
VEHICLE WAS IN MOTION WHEN THE PHEV WARNING ILLUMINATED AND THE GASOLINE ENGINE SHUT OFF. THE VEHICLE LOST ALL PROPULSION. IT REFUSED TO ENGAGE THE GASOLINE OR ELECTRIC MOTOR TO MOVE OUT OF A DANGEROUS SITUATION. THE VEHICLE WAS TOWED TO THE HYUNDAI DEALER WHERE IT WAS DIAGNOSED AS A FAILED HYBRID BATTERY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11042082November 1, 2017
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2016 HYUNDAI SONATA. WHILE DRIVING VARIOUS LOW SPEEDS, THE VEHICLE HESITATED TO ACCELERATE. UPON ATTEMPTING TO ACCELERATE RAPIDLY, WHILE DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE DECREASED IN SPEED. THE VEHICLE WAS TAKEN TO SHORTLINE HYUNDAI IN AURORA, COLORADO WHERE THE VCM WAS UPDATED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 7,965. UPDATED 8/13/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041861October 31, 2017
ELECTRONIC STABILITY CONTROL (ESC), UNKNOWN OR OTHER
ON OCTOBER 26TH MY HUSBAND WAS DRIVING MYSELF AND OUR 2 CHILDREN WHEN ALL OF A SUDDEN WE WENT FROM GOING 45 MILES AN HOUR TO STOPPING AND THEN EVEN AFTER THE GAS PEDAL WAS PUSHED ALL THE WAY TO THE FLOOR WE WE WERE GOING APPROX 5 MILES AM HOUR. OUR ENGINE LIGHT CAME ON AND AFTET APPROX 5 TO 10 MIN WE FOUND A PLACE TO PULL OVER AS THERE WERE NO PULLOFFS READILY AVAILABLE. AFTET WE PULLED OFF THE ROAD WE SHUT THE CAR OFF FOR A FEW MINUTES AND RESTARTED THE CAR AND WERE ABLE TO MAKE IT HOME . THE ENGINE LIGJT WAS STILL ON BUT POWER AND SPEED WERE RESTORED. WE CALLED OUR HYUNDAI DEALER ON FRI MORNING AND THEY SAID TO BRING IT DOWN ON MONDAY. THE CAR SAT ALL WEEKEND AND WAS NOT DRIVEN DUE RO FEAR OF IT HAPPENING AGAIN. I DID HOWEVER START THE CAR ON FRIDAY AND ENGINE LIGHT WAS STILL ON. WE BROUGHT THE CAR DOWN MON AT 9AM. THE ENGINE LIGHT WAS NOW OFF BUT THE HYUNDAI MECHANIC SAID EVEN IF THE LIGHT WAS OFF A CODE WOULD STILL BE IN THE SYSTEM. WE RECEIVED A CALL AROUND 3PM SAYING THEY COULD NOT FIND ANYTHING WRONG BUT EVEN THEY DID NOT UNDER WHY NO CODE AT ALL SHOWED UP. THEY ARE KEEPING THE CAR UNTIL FRIDAY TO KEEP STARYING AND DRIVING IT TO SEE IF SOMETHING HAPPENS. MU HUSBAND DID REPORT THE ISSUE TO HYUNDAI AND THEY SAID THEY WILL INVESTIGATE. IF THIS WERE TO HAPPEN AGAIN WITH SOMEONE DRIVING BEHIND US IT COULD BE A VERY SERIOUS ACCIDENT. VERY NERVOUS AND SCARED SOMETHING CAN HAPPEN ESPECIALLY DRIVING MY YOUND CHILDREN AROUND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041067October 30, 2017
SERVICE BRAKES
TL* THE CONTACT OWNS A 2016 HYUNDAI SONATA. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT APPLIED THE BRAKES AND A LOUD SQUEAKING NOISE WAS HEARD. THE VEHICLE WAS TAKEN TO MILLENNIUM HYUNDAI (220 N FRANKLIN ST, HEMPSTEAD, NY 11550, PHONE NUMBER: (516) 282-3800), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS NOT CONTACTED. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 16,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11040376October 27, 2017
SERVICE BRAKES, ENGINE, POWER TRAIN
WHEN DEPRESSING THE BRAKE MY CAR IS MAKING A CLICKING NOISE. WENT TO THE DEALER AND HE SAID IT IS NORMAL. PREVIOUSLY IT WAS LITTLE BUT NOW DAYS IT IS MAKING LOUD NOISE WHILE DRIVING. WHEN WE DEPRESS THE BRAKE AND TRY TO CHANGE THE GEAR FROM P TO D THE GEAR ROD IS MAKING SAME CLICKING NOISE. WHEN READ FORUMS I HEARD THAT IT IS THE PROBLEM WITH THE SOLENOID BUT THE DEALER DOES NOT WANT TO DO BECAUSE HE HAS TO DO IT FOR FREE. WHEN ASKED THE DEALER HE SAID THAT IT DOES NOT COME UNDER WARRANTY. NOW THE NOISE IS REALLY LOUD AND NO ONE IS HELPING ME OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11031772October 4, 2017
ENGINE
OVER THE PAST TWO MONTHS, I HAVE HAD THE YELLOW ENGINE LIGHT COME ON. EVEN THOUGH THERE WERE NO ISSUES RELATED TO PERFORMANCE NOTED, I TOOK VEHICLE TO MY GARAGE TO DIAGNOSE. THE DIAGNOSIS DID NOT FIND ANY ISSUE, BUT MECHANIC PROCEEDED TO CHECK THE GAS COVER CAP. LO AND BEHOLD, BOTH TIMES, REMOVING THE CAP AND REPLACING SEEMED TO CORRECT THE ISSUE AND THE YELLOW ENGINE LIGHT WENT OFF. QUITE ANNOYING AS DON'T WANT TO HAVE TO KEEP CHECKING IF LIGHT COMES ON INCORRECTLY AND NOT ADDRESS IF THERE WAS INDEED A PROBLEM TO CORRECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11025430September 25, 2017
SERVICE BRAKES
9/14 VEHICLE PARKING BREAKS ENGAGED. REPLACED PARKING BREAK SENSOR AND MOTOR AND CAR WAS AVAILABLE TO BE PICKED UP ON 9/21, BUT NOT PICKED UP UNTIL 9/24. ON 9/25 PARKING BREAK ENGAGED AGAIN DOING ROUGHLY 15MPH AFTER TURNING THE VEHICLE ON IN A PARKING LOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11025055September 22, 2017
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2016 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE SHUT OFF WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER (LEGACY HYUNDAI IN MCDONOUGH, GA, 770-914-2800), BUT THE FAILURE WAS NOT DUPLICATED. LATER, A DIAGNOSTIC TEST WAS PERFORMED AND THE TECHNICIAN DIAGNOSED AND UPDATED THE ECN AND VCN SOFTWARE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 22,700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11024261September 19, 2017
SERVICE BRAKES
WHILE DRIVING IN A PARKING LOT, THE PARKING BREAK AUTOMATICALLY ENGAGED. APPROX SPEED WAS 15 MPH. REPAIRS STILL BEING WORKED AFTER 5 DAYS. UNKNOWN ROOT CAUSE. ATTEMPTING TO REPLACE THE MOTOR NEXT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11024125September 18, 2017
ELECTRICAL SYSTEM, ENGINE
MY SONATA PHEV HAD HYBRID SYSTEM FAILED NOT ONCE, BUT TWICE WITHIN A SPAN OF 1.5 MONTHS. IT'S BEEN HARDLY 1.5 YEARS SINCE I HAD BOUGHT THIS CAR. IN BOTH CASES THE CHECK HYBRID SYSTEM WARNING COMES UP AND ENGINE LOOSES TOTAL POWER. THE 1ST TIME IT HAPPENED, IT WAS IN THE MIDDLE OF A BUSY 405 FREEWAY AND WAS LEFT ALL OF A SUDDEN WITH NO POWER ON THE ENGINE. EXTREMELY DANGEROUS AND LIFE THREATENING PROBLEM TO FACE WITH. WITH WHATEVER POWER WAS LEFT, WAS ABLE TO COAST TO THE RAMP ON THE RIGHT. STOPPING ANYWHERE IN 405 FREEWAY IS ABSOLUTELY DANGEROUS, EVEN ON THE SHOULDER (MANY PEOPLE INCLUDING COPS HAS BEEN REAR ENDED). THE 2ND TIME IT HAPPENED IT WAS ON A 3 LANE LOCAL PARKWAY STILL DANGEROUS AS I AM LEFT WITH NO POWER TO CONTROL THE CAR. THE CAR HAD TO BE TOWED TO THE DEALERSHIP IN BOTH CASES.THE DEALERSHIP TOOK 1 MONTH TO FIX THE CAR THE 1ST TIME. THEY ENDED UP REPLACING THE POWER RELAY ASSEMBLY WHICH HAD TO BE SHIPPED FROM SOUTH KOREA. IT RAN FOR CLOSE TO 1.5 MONTHS AND AGAIN THE SAME PROBLEM WITH THE CHECK HYBRID SYSTEM WARNING AND IT'S BACK AT THE DEALERSHIP. THE DEALERSHIP SAYS THAT THE POWER RELAY HAS GONE AGAIN AND HYUNDAI NOW WANTS TO SEE IF REPLACING THE HYBRID BATTERY WILL FIX IT. AS OF TODAY AFTER 18 DAYS THE CAR IS STILL IN THE SERVICE CENTRE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11019424August 24, 2017
ELECTRICAL SYSTEM, ENGINE, EXTERIOR LIGHTING
HARD SHIFTS WHEN IN SPORT MODE AND WHEN IT DOESN'T DO A HARD SHIFT THE VEHICLE WILL SHUT OFF ON THE HIGHWAY CAUSING THE HEADLIGHTS AND POWER STEERING TO NOT FICTION CAUSE A POSSIBLE CRASH HAVE TO STOP AND PUT IN PARK TO RESTART ENGINE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11013127August 6, 2017
UNKNOWN OR OTHER
THE VEHICLE WILL NOT CHARGE THE HYBRID BATTERY WHEN PROPERLY PLUGGED IN, WITH EITHER 110V OR 220V PLUG. THIS HAPPENED PREVIOUSLY AND HYUNDAI REPAIRED IT WITH A PART COSTING AROUND $2,000 THEY TOLD ME (IT WAS UNDER WARRANTY AND COST ME NOTHING). HAS BEEN IN THE SHOP CONTINUALLY SINCE JULY 7, 2017 (31 DAYS!) THIS TIME. THE VEHICLE WAS STATIONARY, IN MY GARAGE. THIS PROBLEM WAS NOTICED IN THE PAST (NOT CHARGING OVERNIGHT), BUT NEVER STAYED A PROBLEM--I WAS ABLE TO GET IT TO CHARGE USUALLY THE VERY NEXT DAY. THIS CURRENT PROBLEM BEGAN AROUND JULY 3, AND I TRIED TO GET IT TO CHARGE EVERY DAY UNTIL I TOOK IT IN FOR HYUNDAI SERVICE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11012679August 3, 2017
ELECTRICAL SYSTEM, STEERING
WITHOUT CLEAR CAUSE THIS RENTAL CAR'S POWER STEERING STOPPED WORKING WHILE DRIVING AT SLOW TO MODERATE SPEEDS- THE FIRST TIME WE WERE IN A PARKING LOT SO ABLE TO PULL INTO A SAFE PLACE AFTER A TOW COMPANY CHECKED IT OUT AND IT SEEMED TO HAVE SPONTANEOUSLY RESOLVED WE TRIED TO DRIVE IT A SHORT DISTANCE AT SLOW SPEEDS AND THE DASHBOARD STARTED TO FLASH ON AND OFF AND THE POWER STEERING CUT AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11011908August 1, 2017
ELECTRICAL SYSTEM
ON MORE THAN ONE OCCASION I HAVE ALMOST HAD A COLLISION BECAUSE THE OTHER DRIVER WAS COMING INTO MY LANE AND I HONKED MY HORN, BUT IT ISN'T LOUD ENOUGH TO BE HEARD. APPARENTLY THIS HAS BEEN AN ISSUE WITH THE SONATA SINCE 2011.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11006566July 20, 2017
FORWARD COLLISION AVOIDANCE: CRASH IMMINENT BRAKING
TL* THE CONTACT OWNS A 2016 HYUNDAI SONATA HYBRID. WHILE DRIVING 65 MPH, THE ANTI-COLLISION SYSTEM ACTIVATED WITHOUT ANY OBSTACLES NEAR THE VEHICLE. AN ALARM SOUNDED, AN INDICATOR ON THE INSTRUMENT PANEL DISPLAYED, AND THE BRAKES ENGAGED INDEPENDENTLY. THE FAILURE RECURRED ONCE MORE. THE VEHICLE WAS TAKEN TO BOUCHER HYUNDAI OF JANESVILLE (2009 MILTON AVE, JANESVILLE, WI 53545), BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT TO TAKE THE VEHICLE BACK TO THE DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 17,000. UPDATED 09/01/17*LJ *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004290July 11, 2017
STRUCTURE:BODY
ON JULY 10TH, 2017 AROUND 6:30 PM PST; WHILE DRIVING ON HIGHWAY 5 WEST AROUND TRACY, CA, THE PANORAMIC SUNROOF SHATTERED WITH A VERY LOUD NOISE. GLASS PIECES SCATTERED ALL OVER. REMAINING PIECE OF THE GLASS AROUND THE ROOF IS CLEARLY VISIBLE RAISED OUTWARD (CONVEX SHAPED) AS IT BLEW UP. EVIDENTLY THERE HAS BEEN SIMILAR INCIDENTS/COMPLAINTS. HYUNDAI MOTORS MUST NOT HAVE SOLD THIS CAR TO US AS THEY KNEW ABOUT THIS PROBLEM WITH THEIR CARS. MY FAMILY COULD HAVE GOT INTO SERIOUS ACCIDENT. I AM STILL SHAKEN UP AS A RESULT OF THIS INCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004003July 10, 2017
VEHICLE SPEED CONTROL
AS I AM RIDING ALONG AT A STEADY RATE, ALL OF A SUDDEN THE CAR WILL SLOW DOWN. SOMETIMES IT SLOWS 5-10 MPH AND STARTS TO ACCELERATE. AT OTHER TIMES, IT WILL SLOW TO A COMPLETE STOP. BEFORE GOING ON VACATION, I TOOK IT TO PANTILI HYUNDAI IN PRINCETON, WV AND THEY DID A COMPUTER UPDATE AND TOLD ME IT WAS FINE. I DROVE TO MEMPHIS, TENNESSEE AND IT STARTED DOING IT AGAIN. ON MY WAY HOME, WE STOPPED IN CHATTANOOGA FOR LUNCH. WHEN CROSSING A BUSY INTERSECTION, IT NEARLY STOPPED. A GAS TRUCK WAS APPROACHING AS WE BARELY MADE IT ACROSS TO OUR SIDE OF THE HIGHWAY. FORTUNATELY, THERE WAS SHOULDER ROOM TO MOVE TO UNTIL IT DECIDED TO GO AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11002919July 4, 2017
UNKNOWN OR OTHER
WHILE I WAS ENTERING THE FREEWAY TRYING TO MERGE IN THE TRAFFIC USING LEFT SIGNAL AND DEPENDING ON MY CAR LANE CHANGE ASSISTANCE THAT FAILED TO DETECT THE CAR ON MY LEFT BLIND ZONE, FORCED ME TO TURN AWAY FROM THE CAR TO THE RIGHT SIDE CAUSED BODY DAMAGE TO MY CAR PASSENGER SIDE DUE TO THE STREET GUARD RAILS. THE LANE CHANGE ASSISTANCE FAILED TO DETECT CARS MANY TIMES, I WILL TAKE THE CAR TO THE DEALER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11002785July 3, 2017
UNKNOWN OR OTHER
SUNROOF RECALL. I GAVE HAD A TOTAL OF THREE ISSUES WITH THE SUNROOF OF MY VEHICLE. WHILE DRIVING THIS LAST TIME ON THE HIGHWAY THE WIND NET POPPED UP AND MY ENTIRE SUNROOF FLEW OFF OF MY CAR. THE FIRST TIME THE WIND NET FLEW UP (FEB 2017), SECOND TIME THE WIND NET BLEW UP AGAIN (MAY 2017) AND FINALLY 4TH OF JULY WEEKEND THE WIND NET BLEW UP AND TOOK THE ENTIRE SUNROOF WITH IT ALL WHILE DRIVING. MY CAR JUST TURNED 1 YR OLD ON MAY 2017.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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