Hyundai Sonata Complaints (2016)

888 consumer complaints on file.

#11449835February 1, 2022
ENGINE
The vehicle concerned is a 2016 Hyundai Sonata Hybrid Limited. It originally presented a check engine and check oil light, and lost partial power traveling on the highway. This vehicle was able to return to its residence, and it was towed to a Hyundai Dealership. Photos and videos were taken of this vehicle prior to being towed, and its battery voltage was tested. The Hyundai Dealership initially reported a dead battery, and that diagnostics were completed. Further conversations took place to question if a jump box or battery charger had been used, and the manager offered to test this vehicle personally. The manager stated that two jump boxes started this vehicle, and then stated he drove this vehicle with two jump boxes connected. The manager insisted that this vehicle's issues were only caused by a failed (dead) battery. A new battery was purchased and then the Hyundai Dealership installed it. The mileage reported by the Hyundai Dealership on its invoice was 1 mile, yet the Hyundai Service Department stated that multiple test drives took place after battery was installed by them. The manager stated this car was fixed and safe enough that he would put a family member in it. This vehicle was picked up from the Hyundai Dealership, was driven on the highway, and an audible and visual warning along with multiple dash lights popped up. This vehicle stopped accelerating at highway speed, and it was necessary to call immediately call 911. Law Enforcement responded, and assisted. This vehicle could not clear the shoulder of the highway, and one of the Law Enforcement vehicles was required behind this vehicle. This vehicle was towed again. The Hyundai Dealership had this vehicle for 14 days. The trouble code from this vehicle is P1326.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11449161January 27, 2022
UNKNOWN OR OTHER
The report is wrong i never hit the suv from the back aldo both hits on vehicles or on my driver's side and his rare back passenger side. I never did my report since i was in the ambulance the hole time and nver said my part of the story i was in pain and went to sleep
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11449008January 26, 2022
ENGINE
The contact owns a 2016 Hyundai Sonata. The contact stated while driving approximately 70 MPH, the vehicle lost motive power and stalled. The contact stated that the check engine warning light was illuminated. The contact was able to pull over in a parking lot. The vehicle was towed to a local mechanic where it was diagnosed with needing the engine replaced. The vehicle was then towed to a local dealer where it was diagnosed with needing the engine replaced however, the vehicle was not repaired. The vehicle was then towed back to the local mechanic but was not repaired. The manufacturer was informed of the failure and the contact was awaiting a response. The failure mileage was approximately 200,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448359January 21, 2022
ENGINE
Excessive oil consumption and burned oil smell coming from engine under 100,000 miles. Dealership states that the car needs the engine replaced. Hyundai denied claim to pay for engine replacement.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448255January 20, 2022
ENGINE
The engine caught on fire while driving. Beginning back in June 2021, the CEL came on and placed the car into limp mode. Code P1326 was generated. Mileage at 91,220. Dealership confirmed engine bearing clearance test passed. Since then needed to add 1 to 1-1/2 quarts of oil every 1000 miles. Second CEL light came on in Nov 2021 and car went into limp mode. Code P1326 was generated again. Dealership confirmed engine bearing clearance test passed. Hyundai Corporate was contacted by the dealership to determine if engine can be changed out. It was declined. On 1/20/22, the car engine caught on fire with a likely total loss. No CEL was seen prior to this occurring. Approx. Mileage 100300
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11447480January 14, 2022
UNKNOWN OR OTHER
Car is not driving smoothly as before and is driving rough. Car has built up in rough sensation until car stalls for few seconds when engine changes from motor to electric with check engine light on then it resumes “normal” driving. Dealerships unable to find out cause of issue 3x.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447391January 13, 2022
ENGINE
The contact owns a 2016 Hyundai Sonata. The contact stated while driving 70 MPH, the vehicle inadvertently stalled. There were no warning lights illuminated. The contact was able to veer to the side of the road. The vehicle was towed to the contact's residence. Then, the vehicle was towed to an independent mechanic who informed the contact that the failure was related to an unknown recall. The vehicle was towed back to the contact's residence. Then, the vehicle was towed to the dealer who diagnosed that the engine needed to be replaced. The dealer sent the diagnostic report to the manufacturer who advised that they would not cover the repair as the vehicle was out of warranty. The contact followed up with the manufacturer and a case was opened. The vehicle was not repaired. The failure mileage was approximately 130,966.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447014January 11, 2022
ENGINE
This vehicle continues use oil. I have had the valve cover gaskets replaced twice, yet the vehicle consumes about a half quart of oil each week.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11446685January 7, 2022
ENGINE
I purchased my '16 Sonata as a Certified Pre-Owned vehicle. It was 1 yr old, with roughly 36k mi on the odo. I bought it from Huntington Beach Hyundai, who showed me the Car Fax that it's CPO. They promised Hundai CPOs get what left on the 10 yr, 100k mi powertrain warranty. I've been doing oil changes per manufacturer recommendations since purchase. At roughly 40k to 60k on the odo, I noticed the car was burning a lot of engine oil. I brought my car to my local Hyundai service center, Tustin Hyundai, who told me 1 qt every 1k mi is normal. I thought it was a lot, but Tustin Hyundai told me there was nothing wrong with the car. Sometime after, I received mail about the Theta 2 engine recall to get the knock sensor install/update, and read about the risk of engine explosion/fire. I promptly got it done. Around this time, I read on Hyundai owner forums that excessive oil consumption is a precursor symptom to catastrophic engine failure. Sometime later, I noticed my car was burning a lot of oil, even more than before. I estimated at least 2 qts every 1k mi. I brought my car to Tustin Hyundai at roughly 75k mi on the odo. They started an oil consumption test, comprised of 3 oil level readings, each one every 1k mi. My car failed the first two. After the 2nd, my car stayed at Tustin Hyundai overnight to get a combustion chamber clean done. Tustin Hyundai told me doing so will solve the problem. Few months later, I noticed my engine was back to even more excessive oil consumption. I estimated at least 3~4 qts per 1k mi. I brought my car to Tustin Hyundai again, with roughly 80k mi on the odo. They said Hyundai corporate is rejecting all further service because my car isn't CPO, and that I ran out of powertrain warranty at 5 yr/60k mi. I called Huntington Beach Hyundai, who confirmed my car is CPO, and still has the 10/100 powertrain warranty. But Hyundai corporate, through 2~3 national case managers, told me I am out of powertrain warranty, and not covered.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11446301January 5, 2022
ENGINE
The contact owns a 2016 Hyundai Sonata. The contact stated while driving 70 MPH, the check engine warning light illuminated, and the vehicle decelerated. The contact was able to continue driving. The contact took the vehicle to the local dealer, where it was diagnosed with needing an oil change. The contact stated that he changed the oil 510 miles before taking the vehicle to the dealer. The contact took the vehicle to Crain Hyundai of Fayetteville (1919 Foxglove Dr, Fayetteville, AR 72704, (479)439-9878) and was informed that the vehicle needed an oil change. The vehicle was not repaired but was pending repairs. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 20V746000 (Engine) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was 105,559.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11446356January 5, 2022
ENGINE
Purchased the 2016 Sonata approximately four months ago. Was not told that Hyundai had a problem with the engine in this year and model. I have now learned that NHTSA is involved in this matter because there have been several engine fires. My car is rapidly burning through motor oil. While it is not smoking there is a light smell of burning oil. Reluctantly the dealership is promising to fix it but has yet taken steps to do so. FOREMOST, IS IT SAFE TO CONTINUE DRIVING THIS CAR? Further, can the engine be repaired or should it be replaced. A prompt response would be greatly appreciated!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11445763December 31, 2021
ENGINE
My car is involved in the class action lawsuit because of engine failure and fire with my 2016 Hyandia Sonota. I have concerns with the above issue because of knocking in the engine and using 1 quart of oil every 400 miles. Hyandia extended the Power train settlement for life time. Yet, they denied to do anything about my car because or 98,700 milage. Dealer said only way Hyandia will do anything if the engine goes out. Hope it just goes out instead of catching fire. Need help, if you settle take care of the customer. Should take care of the customer before settling .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11445614December 30, 2021
ENGINE
took my car to Hyundai at Tustin to check recall car worked fine dec 14 to 15th took my car drove it 4 days started hearing a whistle noise never herd it before then a small taping noise that kicked in when ac was on then when i drove it less then 10 miles the car started to stall and the engine light started flashing then i took it to car max due to having car max toeing plan they took the car now i been in limbo trying to get a diagnostic done on my car when it should of been done when i got my car in for the 1st time for the recall now im car less for 15+ days paying ubers that are 28 bucks a day to get to work when this could of been avoided if they check my car the 1st time and did what the recall commands to inspect the engine and replace it now im getting the run around telling me to check this Hyundai or this one for a appointment to diagnose your car instead of a hand to get me into a rental now i have to either pay CarMax 250 to diagnose the car and do nothing but get me a rental car or wait a other 19 days for jan 19 to get it looked at by Hyundai i spent so much hard earned money to just get nothin offered in terms of ride or assurance just oh it might not be covered cuase something with a 60000 mile warranty they do i was upset that they just talked over me and basicly said damm that suck deal with it its crazy cars shouldn't be this hard to diagnose and and send diagnostic to a other machinic they could use the carmax diagnostic as a refernce but they rather have a customer wait hence why after this car im going full electric this service to repair is a scam to get hard working Americans to shivvel out some more money help me and do a big investigation on this hyundai recall deportment somethings don't add up.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11445643December 30, 2021
ENGINE
1. engine blew 2. driving on highway, lost power, had to coast off exit 3. at dealer was told waiting to hear from Hyundai 4. at dealer 5. oil light went on in between oil changes, had to add oil in between oil changes, knocking, and poor gas mileage, prior to engine blowing, no other warning lights no other warning lights
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11445529December 29, 2021
EQUIPMENT
the vehicle was inspected by Doral Hyundai dealer and they refused the claim .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11445250December 28, 2021
EXTERIOR LIGHTING
The contact owns a 2016 Hyundai Sonata. The contact stated while driving at an unknown speed, they would smell a burning odor and saw smoke exiting the hood. The contact stated they did not see any visible fire. The contact stated two weeks later, they received notification of NHTSA Campaign Number: 21V749000 (Exterior Lighting, Electrical System). The contact took the vehicle to the local dealer and made them aware of the failure. The dealer stated the closest appointment would be on 2/28/2022. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 95,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11445308December 28, 2021
UNKNOWN OR OTHER
I was driving to work when my car stuttered then reduced power allowed me to pull to shoulder of the road at the same time my check hybrid system light came on with all others on dash. Car would not restart. Had it towed to the dealership where I’m told they will diagnose next week. I researched on several forums and this is quite a common issue with this model of car in various years. My car only has 61k miles and this is quite troublesome.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11444067December 16, 2021
ENGINE, FUEL/PROPULSION SYSTEM
I have been going to the dealership since July as my engine light was not shutting off. I kept being told that there were no loaner cars and that they could not fix the problems I was having kept putting a band aide on the issue and saying that I would have more problems. They told me the cat converter would need to be replaced but it was an engine recall issue. They had a loaner car for me for one day told me it was fine that it would probably go again I had them check the car again and they filled the oil and sent me on my way. Now I was on the side of the road with no car and am now being told they can’t work on my car until March which since I have been seeing them for 4 months now for the same problem that just got worse you would think they would try to help me. Instead they told me to go somewhere else turn in my dead car or I have to tow it and then tow it back in March. I can’t afford this right now it is terrible and there are no cars out there they are so expensive. Please help me I am very poor and have 2 jobs that require me to drive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11443456December 11, 2021
UNKNOWN OR OTHER
dashboard has a crack running along right side of the cutout for airbag
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11443057December 8, 2021
ENGINE
I was driving on the highway 11/30/2021 when my engine light came on and the vehicle was shaking uncontrollably and I couldn’t accelerate much. I pulled over and called a relative to trail me to a local Firestone. I assumed it was spark plugs but they tested it and it was a code p 304 cylinder 4 misfire. My car is currently at a mechanic shop named forest hill garage in Montgomery Alabama they called me 12/8/2021 and told me it’s a cylinder 4 misfire and it costs around $5,000 to fix and replace. He also stated there’s 7 other vehicles the same type of Hyundai up there with the same exact issue!!! Something is definitely wrong and needs to be recalled. I haven’t gotten the other documentation as of 12/08/2021 because I am at work
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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