Hyundai Sonata Complaints (2015)

1,208 consumer complaints on file.

#11502132January 17, 2023
ENGINE
Engine caught fire from unknown means.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11502297January 17, 2023
ENGINE
On January 6, 2023, I was driving on the interstate when suddenly the engine started vibrating, the check engine light came on, and I lost engine power. As I was in the left lane of a multilane interstate, I had to negotiate getting over to the right emergency lane. Because of the loss of power, I felt like this put me in a dangerous situation. Anyway, once I got pulled over, I had the vehicle towed to a Hyundai dealership. After diagnosing the vehicle, they say the vehicle needs a new engine. The vehicle had been consuming excessive oil since I purchased the vehicle in 2018 and has been getting progressively worse. At the time of the engine failure, it was burning about 1 quart of oil every 1000 miles. The dealership tried getting HMA to cover the engine replacement cost even though the vehicle was out of warranty but was denied. I've uploaded a picture of the technician's diagnosis and HMA's response to request for engine replacement coverage.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502054January 16, 2023
UNKNOWN OR OTHER
The motor locked and the car turned of completely.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502058January 16, 2023
FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Forward collision warning is frequently inaccurately sensing collision even when no other vehicles are on the road. I am now afraid to use adaptive cruise control because I fear sudden breaking especially when merging lanes.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501582January 13, 2023
ENGINE
The contact owned a 2015 Hyundai Sonata. The contact stated that while driving at various speeds, the vehicle was shaking uncontrollably and stalled. The accelerator pedal was depressed but the vehicle failed to move. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic and the contact was informed that the failure was due to the engine. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 140,203.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501469January 12, 2023
STEERING:COLUMN
The contact owns a 2015 Hyundai Sonata. The contact stated that while operating the vehicle, there was an abnormal clicking sound coming from the steering column. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that an unknown part within the steering column had failed and needed to be replaced. No further information was available. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 29,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501321January 11, 2023
SERVICE BRAKES, ENGINE
Vehichle goes into limp mode on highway causing a drastic reduction in speed. Dash says hybrid alert do not drive. Loss of speed put me in danger due to loss of power and vehicle control. Dealer claims it is a bad brake booster that caused car to go into limp mode… Want to charge me 3k to fix.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500083January 4, 2023
ELECTRICAL SYSTEM:12V/24V/48V BATTERY, ENGINE
The contact owns a 2015 Hyundai Sonata Hybrid. The contact stated while driving approximately 60 - 65 MPH, the battery warning light illuminated. The charging system failure message was displayed. The vehicle was taken to the local dealer where it was diagnosed and determined that the system needed to be reprogramed. The vehicle was repaired; however, the failure persisted. While driving at an undisclosed speed, the check engine warning light illuminated, and the vehicle stalled. The vehicle was taken to an unknown local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499531December 30, 2022
ENGINE
The contact owns a 2015 Hyundai Sonata. The contact stated while driving 50 MPH, the vehicle stalled and failed to restart. No warning lights were illuminated. The vehicle was towed to the residence. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 174,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497848December 17, 2022
SERVICE BRAKES
1. What component or system failed or malfunctioned, and is it available for inspection upon request? (LEFT REAR BRAKE PAD . FOUND CALIPIER IS SIEZED IN BRACKET .RECOMMEND REPLACING BOTH REAR BRAKE CALIPER BRACKETS, BOTH REAR ROTORS AND BRAKE PADS (BOTH REAR BRAKE CALIPER BRACKETS WITH ELECTRONIC PARKING BRAKE WITH PINS) ( Yes, available for inspection upon request) 2. How was your safety or the safety of others put at risk? (Brake failure will cause fires & COSTLY ACCIDENTS ) 3. Has the problem been reproduced or confirmed by a dealer or independent service center?(YES, confirmed by Hyundai Dealership) 4. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others?( Inspected by dealership) 5. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? (No warning lamp, message. Problem was found upon yearly inspection ) Appreciate your immediate attention for a reimbursement or claim on this serious matter for my 2015 Hyundai Sonata Limited . Rgds [XXX] , [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496879December 10, 2022
ENGINE
Shortly after I purchased car (April2021) from JD Byryder in Peoria,Il. the car was not running right. Motor cutting out loss of powwr. I have car shield and took the vehicle to Hyunadi dealer in Peoria,Il. and also to a dealer in Dayton,Oh. was verified that the vehicle has a bad turbo. Car shield refusing to fix the car without engine being torn completly down, Hyundai dealers refused to help. Now the car is burning oil and no sign of where the oil is going. I bought this car in good faith was told the motor was under recall but nobody wants to take ownership and fix it under the recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496568December 8, 2022
ENGINE
El motor 2.4 del Sonata 2015,2016 tiene un desgaste irregular de las bielas suena al encenderlo aunque tenga sus mantenimientos al dia.Se de muchos autos con ese motor que terminan dañando el motor sin importar el millaje.Se de 1 con 52,000 millas que daño el motor. The 2.4 engine of the Sonata 2015,2016 has irregular wear on the connecting rods, it makes a noise when it is turned on even if it has its maintenance up to date. I know of many cars with that engine that end up damaging the engine regardless of the mileage. I know of 1 with 52,000 miles what damage the motor.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496032December 5, 2022
STEERING: STEERING WHEEL/HANDLE BAR
2015 HYUNDAI SONATA. CONSUMER WRITES IN REGARD TO STEERING DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495634December 1, 2022
SERVICE BRAKES
When driving my 2015 Hyundai Sonata Hybrid, it will randomly start flashing and beeping at me with the saying "check brakes" Also my ABS Brake light comes on. This function only happens at random causing me to shut off my car completely and restart. It has really become a problem after I reached 112000 miles on the vehicle. I bought the vehicle with 80,000 miles. Anyone driving in my car is put at risk due to brakes not working accurately and are spongy feeling when pressed down. If I were to have to slam on brakes, I would ultimately run into another vehicle or object since the braking system during this issue does not work correctly. I have called the dealership to ask about the recall. No recall on this issue but online, similar issues have been documented.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495713December 1, 2022
STEERING
As Im driving the ((electric power steering)) goes out. Its happened 4 or 5 times and when you turn your car off for a period of time the errors go off and dont come back till it does it again. It gets to you cant hardly turn the steering wheel. I'm a big guy and struggle to steer the car when this happens. If this happens when youre driving you could kill yourself or someone else by not being able to turn the steering wheel to avoid another vehicle or person. I was at a dealership and because the icons werent on they couldnt trouble shoot the issue. There was an icon with EPS! in red and an icon with skid marks
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495383November 29, 2022
SUSPENSION, UNKNOWN OR OTHER
Our 2015 Hyundai Sonata has made a clunking sound when accelerating or slowing down. We took our car to Brandon Hyundai and explained the problem. They had our car for 1 day and said a motor mount and a transmission mount were faulty. They said they did the repairs and that it was covered by warranty. Within a few days the car was making the same sound and we returned it to Hyundai. The next day the car repair was "completed". Again they said it was a motor mount and it was repaired at no expense since it was covered by warranty. The noise returned and we will schedule another appointment to hopefully fix the problem. Our Sonata has 97000 miles on it and we think Brandon Hyundai may be stalling until the warranty runs out. Our family has bought 5 new Hyundai's in the last 10 years and have been very pleased with the cars. I don't blame the vehicle, just the dealer's service department. RVE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11494834November 25, 2022
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Alternator tensioner bracket broke, causing the alternator to hang loosely, which caused the car to gradually lose electrical power to all accessories and safety equipment due to the serpentine belt being loose from the broken bracket. During traveling immediately before failure, the battery warning light illuminated on the dash panel, going on and off intermittently. Thereafter, I began losing control of all my electrical safety features, including power steering, blind spot detection, lane departure warning, forward collision warning system, and eventually power to my entire vehicle as the battery was drained of all charge. At the time of events, my family of 4, including a 2 year old and a 10 week old, were all occupants of the vehicle. With the power of the vehicle declining, the power steering was activating/deactivating intermittently causing the car to jerk one way or the other unexpectedly. Had we remained traveling on the highway at highway speeds, our safety would have been greatly compromised from the unexpected power failure to all electrical safety features. The vehicle and fractured tensioner bracket have not been inspected or confirmed by dealer or independent service provider as the vehicle is not drivable. The broken tensioner bracket is apparent and indisputable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11494926November 25, 2022
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
This is the third time this has happened. The car just starts to beep and stops working wherever it is. Its died on the highway and another busy road during rush hour causing a dangerous backup in which the police needed to be called. The car just beeps and flashes on the dash "Hybrid System Warning! Safety Stop and Do not Drive". Also, "check charging system". The car just stops and basically dies on the road when this light comes. When this happens the steering wheel does not really work and the gas/breaks have limited function. This could cause a major accident on a major highway or even off of a highway. I am quite surprised that there has not been a recall for this serious safety concern.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11494614November 22, 2022
ENGINE
The contact owns a 2015 Hyundai Sonata Hybrid. The contact stated while driving 45 MPH, there was a message that the vehicle was not safe to drive displayed on the instrument panel. The check engine warning light was illuminated. The contact stated that the vehicle began to stall; however, while depressing the accelerator pedal, the vehicle failed to accelerate. The vehicle was not drivable. The contact towed the vehicle to the local dealer, where it was diagnosed with needing both batteries to be replaced. The vehicle was repaired but continued to experience the failure. The contact took the vehicle to a second local dealer: Interstate Hyundai (609 Constitution Dr, West Monroe, LA 71292, (318) 387-2667) where it was diagnosed with needing both Manufacturer Communications 964 & 966 to be completed. The dealer completed manufacturer repairs, but the vehicle continued to experience the failure. The manufacturer had not been informed of the failure. The failure mileage was approximately 95,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11494500November 21, 2022
EXTERIOR LIGHTING
There was a recall on my car maybe a year ago for an issue with the turn signals. The driver might turn on the right turn signal but the car would show the left turn signal to other drivers. I had the recall work (software update) done at my local Hyundai dealership several months ago. Since then, I have a new issue with the turn signals/headlights. When the headlights are in "auto" mode at night, turning on the turn signal causes the headlights to turn off. The headlights don't turn back on until you straighten out the wheel. This is a major safety concern because for a few seconds, I can't see anything and other drivers can't see me. I have researched this on Google and found several other Hyundai Sonata owners (different years) with the same issue. See links below: https://www.hyundai-forums.com/threads/flickering-intermittent-headlights-and-interior-lights.282777/ https://www.hyundai-forums.com/threads/headlights-flash-off-and-on.644549/ I have made numerous attempts to contract Hyundai customer care regarding this issue but they do not return calls or provide any assistance. I believe this issue should be a recall as it is a major safety concern, but no one at Hyundai seems to care. Hyundai has told me multiple times that if I pay out of pocket for this now ($636) and it becomes a recall later, there is no guarantee that I will be reimbursed, which I'm not even sure is correct.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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