Hyundai Sonata Complaints (2013)

2,025 consumer complaints on file.

#11531318July 10, 2023
SERVICE BRAKES
When driving with foot on gas car starts to decrease in speed and pedal goes to floor but I lift foot off gas then put back on gas speed increases back to normal
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531102July 8, 2023
SERVICE BRAKES
Tail light on but brake lights not illuminating due to bulb melting on the bulb socket. Happened to a lot of vehicle owners online and now happening to me. But no recalls are posted. Was pulled over by police. I checked once I got home and saw that socket is burnt and melted.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530788July 7, 2023
ENGINE
Driving on a busy interstate with my children, My 2013 Hyundai Sonata started giving hesitation and began to stall out while driving at interstate speeds of 75 MPH and completely dropped to 35 MPH at its own will. I had to limp vehicle off the highway and on to the shoulder to prevent a accident I had to safely drive the shoulder a half a mile to the nearest exit to prevent a sideswipe and couldn’t get vehicle to accelerate anything over 35 mph to the safe destination that I was trying to get my vehicle too. Engine light did not have any indication that there was a problem until after vehicle shut down
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530717July 6, 2023
STEERING
There is a clicking noise in my steering wheel every time I go over a bump or turn my steering wheel left. I was told by the mechanic that it is a coupler and should be under warranty or recall. It is becoming a hazard to steer the wheel
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530094July 3, 2023
FUEL/PROPULSION SYSTEM, ENGINE
While driving car engine compartment caught on fire. Unknown to me two passing motorist alerted me I pulled over at that time engine was on fire. Fire extuginsh using extuginsher. Car towed to major hyundai of Stroudsburg 1534 north main Stroudsburg PA.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11530102July 3, 2023
ENGINE
My vehicle suddenly started to hesitate at a stop light and lunge forward, and the check engine light came on. After trying to drive 45 mph down a road, and get on a highway to avoid stoplights, the vehicle started to gradually slow down and would not accelerate. I managed to drop it off at a nearby auto shop (on a Sunday) and then went in the next day to see what the diagnosis was, and they said I was down 3 quarts of oil and the engine has a serious defect P1326 code, meaning it is consuming oil in parts of the engine it should not be entering. They recommended an entirely new engine, at a cost of around $8000.00, for a 2013 Hyundai Sonata that is not even worth $3500. I have researched this problem, and apparently Hyundai and Kia are actively in a lawsuit over this very problem on many of their vehicles. They are refusing to take responsibility for this issue and are trying to put the repairs on to the customer, for a defect that is a serious safety issue. The car can suddenly stop while on a highway. Hyundai needs to correct this issue for all customers. Unfortunately, we own two Sonata's (and an Elantra that doesn't seem to have the same engine problem) and so we are now faced with suddenly having to find alternate transportation for two vehicles that we have to check the oil levels on daily, and add as indicated, since the engine is consuming the oil at a rapid rate. For clarity, I had only driven approximately 2000 miles after my most recent oil change, and this issue occurred, when I should have been able to drive a minimum of 3000-5000 miles without concern.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530145July 3, 2023
ELECTRICAL SYSTEM, EXTERIOR LIGHTING:BRAKE LIGHTS
The contact owns a 2013 Hyundai Sonata. The contact stated that upon turning off the vehicle, the rear brake lights remained illuminated. Due to the failure, the vehicle failed to start up due to the battery being drained overnight. The contact researched the failure and discovered how to disconnect the brake lights to prevent the battery from being drained. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530209July 3, 2023
ENGINE
Hyundai NHTSA Campaign Number 17V-226 metal debris engine damage recall. My Hyundai Sonata engine was replaced by AAA car care center at 6517 Richmond Rd Williamsburg, Virginia 23188-7204in August/September 2022. Hyundai refuses to reimbursement cost. The General Manager contact phone is [XXX] Opt. [XXX]. Please advise, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529520June 29, 2023
ENGINE
In mid-May I was on my way to a funeral about 3 and a half hours away. While going about 80 mph on the interstate, several lights appeared and my car quickly decelerated and would not accelerate. Luckily I had just gotten past the barriers on either side and was able to over to the left of the interstate. I turned the car off, waited a minute, and turned it back on. There were no lights and it accelerated fine. On the way home from the funeral I noticed a small rattling noise (like an acorn in the hood or something). I quickly made an appointment with the dealership to have the fuel injector recall fixed and to have them check on the noise. They claimed they couldn't do anything if there weren't any lights current on. They also claim they didn't hear the noise when they drove around. A month later I'm on the interstate in the far left, the check engine light starts flashing, my car decelerates and I am unable to accelerate. I went from 80 to 60 in a dangerously short time. I put on my flashers and fortunately other drivers let me over so I could pull off on the shoulder. I shutter to think what would have happened if other cars had not been paying attention. I called Triple AAA to have it towed to the dealership. The dealership let me know they had about 50 Sonatas ahead of me on the waiting list to get a new engine (a huge RED FLAG). I still don't know if I need a new engine because they haven't looked at it yet. But I do know that Hyundai better do a recall soon because not everyone will be as fortunate as I was while on the interstate. This will have deadly consequences if not remedied soon. Mileage: 91, 561
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529529June 29, 2023
ENGINE
My vehicle lost acceleration and the check engine light started flashing June 8 2023. I took to Mike the mechanic and they changed a knock sensor. Picked up car and the car lost acceleration and the check engine light started flashing AGAIN! The car has been sitting at the dealership since June 13. I've talked with hyundai corporate and given a case number bit my car hasn't even been looked at yet! I'm told my car has a lifetime warranty but I can't afford this rental for $300 a week! I'm on week 3 now. The dealership and corporate are not being helpful AT ALL!!! I need my car back asap!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529047June 27, 2023
ENGINE
My nephew purchase a 2013 Hyundai Sonata in November 2022. Drove lease than 4 months and motor locked-up. My wife nephew purchase a 2016 Hyundai and his motor locked-up as well. Both took their vehicles to CMA Colonial Hyundai in Chester Virginia. However, the nephew with the 2016 got a new engine from Hyundai free of charge. The nephew with the 2013 Hyundai Sonata was informed that the Hyundai will not replace his engine due to like of maintenance by previous owner. Subject vehicle has been at Colonial Hyundai about three months now. During my research from other mechanics Hyundai have had many problems with engine locking up. My nephew reported the car lost power and would not start. (?) what's when driving on major highway and loses power. Not sure if reported as a major problem across the United States.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529049June 27, 2023
SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
The engine lost power while getting on the highway. I was able to let off the gas and then go again. This happened several times. I took the car to the dealer where I bought it new. I found out that there was a recall on the brake stopper. The dealership never mentioned this. They said the program was over and charged me $231 for a part that was recalled. Are they allowed to not inform us of recalls? Please advise. The dealership is Keith Hawthorne Hyundai in Gastonia NC. 704-824-6010
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11528105June 21, 2023
ENGINE
The contact owns a 2013 Hyundai Sonata. The contact stated while driving 50-60 MPH, the check engine warning light and several unknown warning lights illuminated. Additionally, the brake pedal became firm, and the vehicle failed to respond as needed. The contact stated that she swerved from one lane to the other to avoid a crash. The vehicle then lost motive power in the middle of the highway and failed to restart. The contact and the other passengers remained in the vehicle for their safety. The vehicle was towed to the residence. The vehicle was then towed to the dealer, where it was diagnosed that the engine had seized and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and denied assistance in repairing the vehicle. The failure mileage was approximately 74,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11527840June 20, 2023
ENGINE
Engine had reduced power, then I heard a noise from engine area that increased when RPM increased then engine stopped running while driving on expressway. Vehicle still will turn over thus no apparent problems with battery or starter. Looking up VIN showed Hyundai Campaign 162 lists my vehicle for engine recall campaign however your website does not list any recalls when entering VIN on your site. VIN [XXX]. Please confirm. My email is [XXX] or call me [XXX] Sincerely [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11527487June 17, 2023
ENGINE
Excessive oil consumption! About a quart per 500 miles!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11526879June 13, 2023
ENGINE, VEHICLE SPEED CONTROL, POWER TRAIN
Car has been knocking for a couple of months now, check engine started flashing and it lost acceleration. Towed to shop and code for knock sensor was reading bad. Shop replaced knock sensor, I picked car up and drove away and it happened again. Engine light flashing and lost acceleration, took back to shop and the next day which would be today they said take to the dealer cause it's still reading for knock sensor. My 2013 hyundai sonata 2.0 is now at the dealership in line with the rest of the seized engines. So I have spent $800 ($613 for shop and $200 rental car) and my car is still not drivable. Now I'm back in a rental at$300 a week until hyundai diagnose, test, and approve the process of fixing the issue with my 2013 hyundai sonata 2.0, it has a life time warranty! This will be the second 2013 hyundai sonata I have owned with the engine seizing up! Back in Nov. 2021 I went thru this very same thing!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11526450June 11, 2023
FUEL/PROPULSION SYSTEM
Fuel line is leaking as with the recall, but my car shows that it is not part of the recall 189...fuel tube. Problem is the same as the recall campaign 189
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525455June 5, 2023
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
I purchased the car used on 12/2/2022. Drove on local roads until 12/28/2022 then took the car on the high way for the first time, whiel driving 60 mph for approximately 5 minutes and warning siren came on and flashing dashboard that said to stop driving immediately, and pull to the side of the road if possible an electrical failure or battery failure and not power to battery or elctrical system. I pulled to the side fo the road, and got towed by AAA to Key Hyundai in Milford, CT. They kept the car for over 22days, and charged me $3148. Number 3 on the repair documet is Steering concern:ABS and traction control light DTC- it said it was a steering angle sensor circuit and they put a flexible coupling and removed and replaced sterring cupler and calibrated sterring angle sensor and reflash check. The car is leaking some type of fluid and still lurching which can cause an accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525447June 5, 2023
SERVICE BRAKES, WHEELS, UNKNOWN OR OTHER
While driving the car when slowing for a stop, or just closing down in traffic the car/engine at times will jerk and lurch while braking. If I am not a safe distance from a car in front of me I could cause and accident and hit a car, so I try to keep a good distance when in traffic and refuse to drive the car on long distances on the highway. I can't predict when it will happen and when it does the slippery when wet signal comes on even though it is not wet or slippery condiitons. I don't trust the car while driving, and have no faith in it's safety. I haven't scheduled an appointment for repair because the last time I did they kept the car for over 20 days due to what they said was a system, sensor failure and charges me $3100,when I got the car back I noticed liquid leaking from the car and then the above started happening. The car is available for inspection on request. Car has not been inspected yet, not sure if I can reproduce every time. But it happen almost every day I drive the car to work within 20 miles of my home. The dealership the last time would not give me a loaner car and I need the car to travel back and forth to work since I live in a place without access to public transportation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524471May 30, 2023
ENGINE
My 2013 Hyundai sonatas engine seized up while I was drive it. Lucky, I made it to a parking lot before it completely just died. The car only has 114,000 miles on it and I’ve only had it for a year and a half with no other major issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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