Hyundai Sonata Complaints (2013)

2,025 consumer complaints on file.

#11543083September 7, 2023
ENGINE
My engine seized while driving down a mountain and I had no acceleration at the bottom of the mountain. If I would have been in front of an 18 wheeler while experiencing this failure there is a good chance I would have been in a wreck. Luckily I was not in traffic and was able to find a place to pull over at. There is no where to pull over safely on said mountain unless you’re an 18 wheeler. There is a recall on my engine by Hyundai corporate but there are no dealerships servicing the recall anywhere I can find. The vehicle has not been inspected yet because they are trying to charge me $150 for the inspection that the Hyundai website says is free for the recall. There was no warning to this happening, there was no engine light, oil light, or anything that came on before the engine gave out on me while driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541889August 31, 2023
UNKNOWN OR OTHER
I was sitting at a red light for about 20-30 seconds before my vehicle accelerated itself into the vehicle in-front of me while my foot was still placed firmly on the break , causing major damage to my vehicle and some damage to the vehicle in-front of me. My vehicle had to be towed away
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11541395August 29, 2023
FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
This incident singled happen in a 20 or so miles on my way home commute, no freeway drive. I was driving pulling out of a parking street when I notice the vehicle tendency to pull me forward, even though I was preparing to stop. It continue to have this issue at a stop sign and traffic light. at first it was mild pull as if you are being towed. Sporadic pushing forward, but when I turned to the left I notice that the engine pick up speed on its own and the issue was exacerbated on turns to left and right. The issue continue to the point I stayed at a safety distance from other cars and the pull began to be more aggressive. I was driving slow at that point. With hazards lights on. On arrival to my home driveway and upon putting the car on park the engine RMP jump so high that scared me! The car sounded as if it would take off by its self. I had the foot on my brake and did not pump at that point. I took car to the dealership the next day and it continue to pull at sporadic times I drove slow and cautiously . Noticing that the pull got worse driving on a straight street versus the day before only on turns having more aggressive forward acceleration pulls. The dealer has check the car and has not been able to detect the problem with computer codes and apparently have not been able to reproduce the issue after driving the car. The mechanic, told me to take pictures of engine light if when I drive it has issues, and the light comes up. But not other solution was given.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541019August 27, 2023
EXTERIOR LIGHTING
Lights flicker especially at night they turn off and on. You can't see and others can't see you because no lights on and off There was no warning lamps or anything letting me know about the problem. Can't drive my car at night because of this problem don't want to cause an accident. No the vehicle has not been inspected yet.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540626August 24, 2023
ENGINE
The contact owns a 2013 Hyundai Sonata. The contact stated that while driving at an undisclosed speed, the vehicle in front of her stopped abruptly, prompting her to slam on the brakes. The contacts vehicle was rear-ended by another vehicle, which caused her to crashed into the vehicle in front of her.The air bags failed to deploy. The contact stated that the crash caused her to hit her head. The contact was transported to the hospital by emergency services. The contact did not recall whether she had sustained a head injury. A police report was filed. The dealer was notified of the failure. Additionally, the contact stated upon taking the vehicle to a local Pep Boys for oil change, she was informed that the oil gasket was leaking. The vehicle was taken to an independent mechanic, where the oil gasket was replaced, and the oil change was completed. The contact stated that she later noticed that the vehicle had consumed 2 quarts of oil after 2,000 miles. The vehicle was taken to the dealer, who requested service records in order to perform an oil consumption test. The contact stated that the failure increased to 4 quarts of oil after 2,000 miles. The vehicle was taken to the local dealer, where an oil consumption test was performed and the contact was informed to return every 1,000 miles for additional testing. The vehicle was taken back to the dealer, who informed the contact that they could not provide assistance unless the engine was knocking. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 17V226000 (Engine And Engine Cooling). The manufacturer was not notified of the failure. The failure mileage was approximately 5,500.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11540392August 23, 2023
ENGINE
Vehicle died while on a city street, it could not be restarted. It was in the middle of the street with oncoming traffic on both sides. The vehicle would not start for Firestone or the Hyundai dealership. After signing over the car to the dealership on 6/30/23, it was inspected by the service department over a month and a half later (8/9/23). They now say it was part of a safety recall and Hyundai approved it for a new engine. When the vehicle died, there was no warning signs, messages, smoke, sounds, or any other symptoms prior to failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539548August 19, 2023
ENGINE
I had my original motor replaced with a REMANUFACTURED motor from Hyundai in June of 13 due to faulty headgasket upon pick up of the vehicle 2 days later the REMANUFACTURED motor starting having the same symptoms as the original motor with failing headgasket…I took it to Hyundai of Las Vegas who claims everything is fine when it’s not they told me to take the car back when it’s not safe and to bring it back when the coolant and or oil is empty I have a 12 month 12k mile warranty they they are trying to push off the problem tell it’s up so they don’t have to warranty it
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538693August 15, 2023
POWER TRAIN
The main power relay for the hybrid battery shorted out causing the safety plug to also short out. I was driving down the road in a rural location and an error message came up on the screen saying hybrid system error, pull over immediately, and the car would not restart after I pulled over. The car was towed to the dealer and the dealer said that the power relay and the safety plug were shorted out. The main issue that I have is that the hybrid system warning light has come on multiple times and the car had to be towed to the dealership. They always said it was a software problem. The hybrid system warning pull over light first occurred 5 or 6 years ago.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11537735August 10, 2023
ENGINE, AIR BAGS, SEAT BELTS
The engine knocking plus seat belt doesn’t work
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535352July 30, 2023
ENGINE
Hi, while driving on the highway. My car lost power. The engine started knocking and got stock on the middle of the road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535081July 28, 2023
ENGINE
Just financed a 2013 Hyundai Sonata GLS in June, '23. On July 24th,' 23 with approx 91K miles on the car, I was traveling on Interstate-75 N and without any indication that something was going wrong, the engine siezed up and the battery, engine and oil lights all came on simultaneously. I had 2 children, a dog, bicycles mounted on the back, a roof storage bag on top, etc. because we were on the way home from a camping trip. When the engine siezed, I was in the middle of 3 lanes of traffic moving at highway speed, as well as right beside an additional flow of on-ramp traffic entering I-75. I don't even know how we made it to the side of the highway without being smashed in to a million pieces. Just suddenly had ZERO engine power in the middle of the highway, trying to coast on to the side of the road while NO ONE cared that my hazard lights were flashing. We could have all been killed! Ended up baking in the sun, terrified of being hit for over 2 hours on the side of the highway while I made sixteen phone calls trying to get help. And all the idiot drivers not only didn't move over to allow us safe space, but some even rode so close that they were on the rumble strip! We were originally supposed to be home at 2pm. After a towing bill of $427.00, we arrived at 7pm. Now the car is sitting at the dealership while they fight with Hyundai to replace the engine which they said could take months! Meanwhile, to prove that my life is merely a series of sick jokes, one after another, the dealership gave me the EXACT SAME CAR (2013 Black, Hyundai Sonata GLS) as a "loaner." The loaner has already had the engine replaced for the same scenario and currently has 233,000 miles on it! I'm traumatized, I travel hundreds of miles for work every week and now I'm scared to death that I'm going to end up stranded all over again in this loaner car. There are group support pages about this engine failure, all over the internet! Even the replacement engines are failing!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534790July 27, 2023
SERVICE BRAKES, ELECTRICAL SYSTEM, EXTERIOR LIGHTING:BRAKE LIGHTS
The contact owns a 2013 Hyundai Sonata. The contact became aware that the brake lights were illuminated without the brake pedal being depressed. The contact restarted the vehicle and the failure persisted. The contact stated that due to the brake lights remaining illuminated, the battery terminal had to be disconnected to avoid draining the battery. The contact stated that after one failure, a mechanic pulled over to the side of the roadway and the contact was informed that a sensor related to the brake lights had failed and needed to be replaced. There were no warning lights illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 18,178.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534860July 27, 2023
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
Tail lights constantly burn out. I have now replaced the same taillight harness 3 times and each time it is burned. This is a serious fire hazard
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534501July 26, 2023
FUEL/PROPULSION SYSTEM, ENGINE
HE99 P cabin filter DR Break LightV Air Filter Oil Leak Poss Oil Pan. Now having engine problems and my car was taken to Pennsylvania. My car started smoking.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534601July 26, 2023
ENGINE
my 2013 hyundai sonata has 121,000 miles. The car is making a knocking sound and it's coming from under the hood (engine). While I was driving the car, the car tried to stall and loss power suddenly and almost cause an accident. Hyundai does have an lawsuit against this, but will they fix my car without warranty?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534250July 25, 2023
SERVICE BRAKES, UNKNOWN OR OTHER
The active hydraulic booster(AHB) failed while I was driving. While driving 70 mph down the highway the car began to beep and immediately the breaks began to lock up and brake pedal went all the way to the floor. All I could hear was grinding and it was hard to stop. A car came close to hitting me because the deceleration was so abrupt. I towed it to hyundai dealership and they confirmed the issue is the AHB. After further research, I learn that this happens more often then expect on this vehicle and at first was very hard to diagnose.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533387July 20, 2023
STEERING
Steering sticks at top dead center. 2013 Hyundai Sonata Limited 2.4 L engine (63K original miles, still under warranty until end of 2023). Steering column coupler was recalled, then replaced under warranty in 2019. When driving at any speed, steering wheel "sticks" at top dead center. When you go to correct steering (as road path changes), you have to over-correct to get steering to respond. This begins a repeating cycle of adjusting the steering (say, to the left,) only to have to then adjust the wheel to the right. It is not an alignment problem. I took the vehicle to the Wilson County Hyundai dealership. Two important take-aways: #1) the Dealer advised this steering issue is NOT covered under Warranty, PERIOD. #2) Dealer advised that the "play" in the steering wheel is considered "normal wear & tear" (for a car with 63K miles). Further, if I wanted to get the steering back to what was once the original/best & easy steering ("one-finger" steering), I would have to replace the steering column at 100% my own cost. Although this issue has been reported by many others, it has yet to be declared a factory defect (thus, not yet a recall issue). I was advised by the Dealer (Service Desk, 'Chris") that it was not a safety issue. To his credit, I was NOT charged for the inspection (originally, I was told it would cost $175 to diagnose). Kudos to the Dealer for not making matters worse by charging me. It will surprise me if this problem is not eventually deemed a recall issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532564July 16, 2023
ENGINE
Engine is froze ! Car is disabled!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532140July 13, 2023
ENGINE
2013 Hyundai sonata engine recalls were there. In 2021 November my check engine light is on and reported to Hyundai as well as they asked me to take it to dealer and took it to feldman new Hudson n Michigan and they told me that they did not detect and charged me and they told me that if I replace the lights or some things they I can avoid the charges and again in april2023 light on reported to Hyundai and took to the dealer and they told me that they do not find any error code now again in June 2023 check engine light on reported to Hyundai and took to the delaer LaFontaine Hyundai mi and they dianoized and charged as well as they told me that because of loose oil cap and charged for that s well. Now in July 2023 again engine light is on and informed Hyundai on daily basis for the same and they are saying will call u back but almost 7 days as of 071/13/2023 and no one reached out to me back.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531283July 10, 2023
SERVICE BRAKES, HYDRAULIC
The contact owns a 2013 Hyundai Sonata Hybrid. The contact stated while driving at an undisclosed speed, the vehicle hesitated. There was no warning light illuminated. The vehicle was taken to an Auto Zone where it was placed on a diagnostic machine and produced an undisclosed code indicating that the HECU was faulty. The vehicle was then taken to the dealer where it was then determined that the Hydraulic Electronic Control Unit (HECU) failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was provided a case number, but no further assistance was provided. The failure mileage was approximately 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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