Hyundai Sonata Complaints (2011)

3,476 consumer complaints on file.

#10670454January 6, 2015
ENGINE
I WAS TRAVELING DOWN A HIGHWAY WHEN MY ENGINE STARTED TO MAKE A KNOCKING SOUND. THE CHECK ENGINE LIGHT CAME ON, AND WITHIN 10 SECONDS MY CAR STOPPED RUNNING. I WAS STILL MOVING WHEN THIS HAPPENED. I WAS FORTUNATE TO BE ABLE TO COAST TO A CLOSE BY SIDE ROAD. I AM GRAVELY CONCERNED THAT THIS COULD HAVE HAPPENED ON THE INTERSTATE AT HIGHER SPEEDS, AND THE POTENTIAL CONSEQUENCES OF SUCH. I HAD THE CAR TOWED TO A DEALER, AND THEY TELL ME THE ENGINE IS SHOT. I CONTACTED HYUNDAI CUSTOMER CARE, AND THEIR RESPONSE WAS "WHAT DO YOU WANT ME TO DO ABOUT IT." AFTER MORE RESEARCH, I HAVE FOUND NUMEROUS OTHER INSTANCES OF THIS ENGINE FAILURE. IF THIS IS AN ONGOING PROBLEM, I FEEL HYUNDAI SHOULD DO SOMETHING BEFORE SOMEONE GETS KILLED WHEN THIS HAPPENS. PLEASE NOTE I AM THE SECOND OWNER OF THIS CAR. THE MILEAGE AT JUST OVER 85,000 IS MAINLY HIGHWAY MILES, AND THE CAR IS SERVICED REGULARLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10670195January 5, 2015
STEERING
THE STEERING OF MY 2011 HYUNDAI SONATA GLS MAKES CLICKING NOISE WHEN TURNING THE WHEEL LEFT OR RIGHT IN PARKED. THE NOISE IS PRESENT WHEN I'M DRIVING AT OR AROUND 70MPH. I FEAR THAT IT MAY A SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10670301January 5, 2015
STEERING
STEERING MAKES A CLICKING OR KNOCKING SOUND WHEN TURNING LEFT, RIGHT, AND EVEN WHEN IN PARK. DRIVING ON UNEVEN ROADS MAKES THE CLICKING NOISE AS WELL. I CALLED THE DEALERSHIP ABOUT STEERING RECALLS. THEY CLAIMED ONE HAD ALREADY BEEN PERFORMED AND THIS SOUNDED LIKE A COUPLING PROBLEM.I TOOK IT IN FOR AM OVERVIEW AND THEY CONFIRMED IT IS THE COUPLING. I HAVE READ MANY SIMILAR COMPLAINTS WITH EVEN WORSE RESULTS. THE PART ITSELF IS CHEAP TO REPLACE ONLINE...BUT LABOR IS OVER 250 DOLLARS AT THE LOCAL DEALER. I BELIEVE A RECALL SHOULD BE ISSUED IMMEDIATELY BEFORE ANY MORE STEERING ISSUES TAKE PLACE OR BEFORE FATAL ACCIDENTS HAPPEN! I HAVE TRIED CONTACT MANY, AND NOT ONE HAS TAKEN MY CONCERN SERIOUSLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10669630January 2, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE DRIVER AND PASSENGER SIDE HEADLIGHT FAILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 123,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10669336December 31, 2014
STEERING
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 60 MPH, THE STEERING WHEEL VEERED TO THE RIGHT WITHOUT WARNING. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC ASSIST NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10669190December 30, 2014
FUEL/PROPULSION SYSTEM, ENGINE, ELECTRICAL SYSTEM
OIL LIGHT BLINKED ON AND OFF TWICE. CAR WAS MAKING A KNOCKING NOISE. STOPPED TO CHECK OIL; ABSOLUTELY NO OIL IN THE VEHICLE. NO SIGN OF LEAK; NO SMOKING; NO OTHER INDICATION OF PROBLEM. PUT 3 QUARTS OF OIL IN THE CAR. KNOCKING SOUND WAS WORSE. DROVE CAR HOME AND HAVEN'T DRIVEN IT SINCE. THIS IS ONE OF MANY PROBLEMS I'VE HAD WITH THIS CAR. I GET REGULAR OIL CHANGES. I HAVEN'T HAD THE CAR LOOKED AT YET DUE TO COST AND OUT OF WARRANTY. I'VE READ OTHER COMPLAINTS OF LOSS OF OIL RESULTING IN COMPLETE ENGINE FAILURE. THERE WAS ABSOLUTELY NO INDICATION THAT THE OIL WAS EVEN LOW WHICH I ATTRIBUTE TO THE FAULTY ELECTRICAL SYSTEM SINCE I'VE HAD PROBLEMS WITH THAT AS WELL. IT'S MY OPINION THAT THIS CAR IS UNSAFE TO DRIVE. I'VE READ THIS YEAR MODEL HAS OVER 900 PROBLEMS WHILE OTHER YEAR MODELS HAVE AVERAGE OF 230 SOMETHING PROBLEMS. OBVIOUSLY, THIS CAR SHOULD BE COMPLETELY RECALLED AND REPLACED BY HYUNDAI DEALER. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10668926December 29, 2014
STEERING
STEERING WHEEL COUPLER HAS BROKEN. NOT COVERED UNDER WARRANTY! THIS PART IF FAILING ON MANY SONATAS AND SHOULD BE RECALLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10668572December 28, 2014
STEERING
STEERING MAKES A CLICKING OR KNOCKING SOUND WHEN TURNING LEFT OR RIGHT. CALLED DEALERSHIP ABOUT STEERING RECALLS. THEY CLAIMED ONE HAD ALREADY BEEN PERFORMED AND THIS SOUNDED LIKE A COUPLING PROBLEM. I HAVE READ OTHER SIMILAR COMPLAINTS. PART IS LESS THAN 2 DOLLARS...LABOR IS OVER 200 DOLLARS. I BELIEVE A RECALL SHOULD BE ISSUED IF OTHERS ARE COMPLAINING ABOUT THE SAME THING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10668133December 24, 2014
STEERING
THE STEERING OF MY 2011 HYUNDAI SONATA GLS MAKES CLICKING NOISE WHEN TURNING THE WHEEL LEFT OR RIGHT IN PARKED. ALSO WHEN I DRIVE ON A BAD/UNEVEN ROAD, THERE IS NOISE FORM THE STEERING COLUMN AS IF SOMETHING INSIDE IS LOOSE. I FEAR THAT IT MAY A SAFETY ISSUE. I SEE THAT MANY OTHER SONATA OWNERS HAVE THE SAME PROBLEM. CAN THIS BE INVESTIGATED FOR A RECALL? THANKS! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10667564December 22, 2014
STEERING
VEHICLE PULLS TO THE LEFT ON HIGHWAY. THE HIGHER SPEEDS CAUSE CAR TO PULL EVEN MORE AND AFTER A WHILE START TO HURT ARM. CAR WAS BUILT IN APRIL 13TH 2011. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10667629December 22, 2014
FUEL SYSTEM, GASOLINE
THE FUEL PUMP MODULE HAS HIGH RESISTANCE AT THE CONNECTOR AND BURNED A HOLE THROUGH IT. *THE CONNECTOR BURNED* THAT SHOULD NOT HAVE HAPPENED, THIS COULD HAVE CAUSED AN EXPLOSION OR A FIRE TO START...THIS IS NOT NORMAL WEAR AND TEAR AND IS A SAFETY HAZARD....THE PART WAS MANUFACTURED WRONG AND SHOULD NOT HAVE WORN OUT. WE ARE THANKFUL THAT WE ARE STILL ALIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10667820December 22, 2014
STEERING
THE STEERING COLUMN HAS A LOUD RATTLE AND A `CATCH' THAT MAKES THE CAR DIFFICULT TO STEER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10667512December 21, 2014
AIR BAGS
AIRBAG SENSOR HAS BEEN ILLUMINATED STATING THAT THERE IS AN ERROR WITH THE AIRBAGS. CONCERNED THAT AIRBAG WONT FUNCTION IN CASE OF AN ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10664175December 14, 2014
ENGINE
TELL US WHAT HAPPENED: BOUGHT VEHICLE NEW AND REGULARLY HAD SERVICED BY DEALER. VEHICLE DIED WITHOUT ANY WARNING COMING OFF HIGHWAY AND I HAD TO TURN FLASHERS ON AND PLACE IN PARK TO RESTART. ENGINE STARTED KNOCKING WITH NO WARNING AND NO WARNING LIGHTS ILLUMINATED. HAD TOWED TO DEALER AND WAS TOLD ENGINE HAD NO OIL AND REQUIRES AN ENGINE CHANGE. WHERE DID IT GO? THERE HAS NEVER BEEN ANY SIGNS OF SMOKE, BURNING SMELL OR LEAKS ANYWHERE AND NO WARNING LIGHTS EVER GIVING INDICATION OF A LOW OIL OR LOW OIL PRESSURE INDICATION NOR ANY OTHER ENGINE LIGHT WARNING. NOW DEALER SAYS WE HAVE TO CONVINCE REGIONAL MANAGER THAT THIS WAS NOT NEGLECT ON OUR PART TO HAVE COVERED UNDER THE 100,000 MILE POWER-TRAIN WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663775December 12, 2014
ENGINE
I AM A LOYAL HYUNDAI CUSTOMER WHO HAS OWNED 4 OF THEIR VEHICLES. I TOOK MY CAR IN TO SUPERIOR HYUNDAI NORTH TO HAVE A COUPLE SAFETY RECALL ITEMS TAKEN CARE OF. I ALSO WOULD HEAR A WIND TYPE SOUND SOMETIMES (WITHIN A WEEK PRIOR TO TAKING IT IN) WHEN I WOULD START DRIVING FROM A STOPPED POSITION. WHEN I CALLED THE DEALERSHIP SERVICE DEPT. THEY TOLD ME THEY HAD BAD NEWS. MY ENGINE HAD TO BE REPLACED. THEY SAID THERE WAS NO OIL IN IT. I ASKED THEM HOW IT COULD BE EMPTY AS MY CAR HAS NEVER LEAKED, NEVER SMOKED, NEVER SMELLED LIKE OIL BURNING, HAD ONLY APPROX. 48,000 MILES ON IT, AND HAD BEEN SERVICED. THEY HAD TO TAKE SOME OF THE ENGINE APART AND SAID SINCE THEY FOUND NO SLUDGE IN THE ENGINE, IT WAS COVERED UNDER THE WARRANTY. PROBLEM I HAVE IS THEY ARE REPLACING MY ENGINE WITH A REBUILT ONE. THEY SAID HYUNDAI WON'T APPROVE THEM TO PUT A NEW ENGINE IN IT. I HAVE NO WAY OF FINDING OUT WHAT HAPPENED TO THE REBUILT ENGINE THEY ARE PUTTING IN MY CAR AND THEY CAN'T TELL ME HOW MANY MILES WAS ON IT ORIGINALLY. THEY TOLD ME THERE WAS ONE MORE CAR LIKE MINE THERE WITH THE EXACT SAME PROBLEM. THEY ALSO TRIED TO TELL ME IT WOULDN'T HURT MY TRADE-IN VALUE. THAT I DIDN'T HAVE TO DISCLOSE THE ENGINE REPLACEMENT. ONE, THAT'S NOT A MORAL AND DECEITFUL PROBLEM THAT I WOULD NEVER DO AND TWO, I BELIEVE IT'S THE LAW THAT I WOULD HAVE TO DISCLOSE IT. I SPOKE TO ONE OF THE SALESMEN ABOUT BUYING THE LOANER CAR I'M DRIVING WITH THE TRADE OF MY CAR AND THE FIRST THING HE TOLD ME WAS THE PROBLEM WITH MY ENGINE WOULD CAUSE THE TRADE-IN VALUE TO BE LESS. HMMM...JUST AS I THOUGHT!! THEY NEED TO EITHER PUT A NEW ENGINE IN MY CAR OR GIVE ME THE TOP VALUE OF MY CAR WITH A GOOD DISCOUNT AND PRICE ON A NEW ONE OR THEY WILL LOSE A VERY LOYAL CUSTOMER! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663428December 10, 2014
ENGINE
WHILE DRIVING IN THE FAST LANE OF A 3 LANE FREEWAY ON A STEEP UPGRADE, THE CAR SUDDENLY AND WITHOUT WARNING LOST A HUGE AMOUNT OF ENGINE POWER. THE EFFECT WAS SIMILAR TO NO LONGER PUSHING THE ACCELERATOR PEDAL. THIS CAUSED THE CARS IN BACK OF ME TO SLAM ON THEIR BRAKES AS WELL AS SCARING ME AS I HAD NO IDEA WHAT HAPPENED. THIS HAS OCCURRED TWICE SO FAR. HYUNDAI AMERICA (HA) IS WELL AWARE OF THE PROBLEM AND FROM WHAT I HAVE DISCOVERED AFTER VIEWING HA FORUMS, THIS PROBLEM IS SPECIFIC TO THE SONATA'S WITH THE 2.0 TURBOCHARGED ENGINES INCLUDING MODEL YEARS 2011 - 2014. NOT ONLY IS THE PROBLEM A RESULT OF A POORLY DESIGNED WASTE GATE CONTROL ROD, IT IS A HUGE SAFETY ISSUE. INEXPERIENCED DRIVERS AS WELL AS EXPERIENCED DRIVERS ARE GOING TO BE HARMED. HA IS WELL AWARE OF THE PROBLEM AND HAS DECIDED NOT TO COVER THE REPAIR EXPENSE AFTER 60,000 MILES. APPARENTLY, A FUNCTIONING TURBOCHARGER IS NOT PART OF THE ENGINE! PLEASE INSURE THE HA NOT ONLY FIXES THIS SAFETY HAZARD BUT ALSO REIMBURSES OWNERS FOR PREVIOUSLY CHARGED REPAIR EXPENSE. MY CAR WAS REPAIRED AROUND 56,000 MILES ANDAT 67,000 MILES, THE PROBLEM IS BACK. THANK YOU *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663278December 9, 2014
AIR BAGS
THIS VEHICLE HAS A MANUFACTURED DEFECT AND HAS BEEN REJECTED BY A STATE CERTIFIED STATE INSPECTOR. IT WAS FAILED DUE TO THE AIR BAG LIGHT CONTINUED TO SHOW ON THE DASH BOARD. THE STATE INSPECTOR INDICATED THAT THIS VEHICLE WOULD NOT PASS INSPECTION UNTIL THE AIR BAG SITUATION HAS BEEN RESOLVED. I AM NOT CONCERNED IF OTHER HYUNDAI VEHICLES ARE RECALLED OR NOT. MY PRIMARY CONCERN AT THIS PRESENT TIME IS MY 2011 HYUNDAI SONATA LIMITED IS TAKEN CARE OF IN ACCORDANCE WITH THE REQUIREMENTS OF THE NATIONAL TRAFFIC AND MOTOR VEHICLE SAFETY ACT. I HAVE ASKED HYUNDAI TO REPAIR THIS VEHICLE. HOWEVER, I WAS TOLD THAT THE WARRANTY HAS RUN OUT ON THIS VEHICLE. I INDICATED THAT THIS IS A MANUFACTURED DEFECT AND SHOULD RESOLVED IMMEDIATELY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10662207December 4, 2014
ENGINE
WHILE DRIVING THE CAR ON INTERSTATE 95 , THE CAR ABRUPTLY STALLED OUT DOING 60 MPG , THE FLASHERS WOULD NOT WORK. I SHIFTED IT IN NEUTRAL AND IT STARTED AFTER TWO ATTEMPTS. WE PROCEEDED TO GET OFF THE INTERSTATE ONTO ANOTHER FOUR LANE HIGHWAY. ABOUT A HALF A MILE DOWN THE ROAD, IT STALLED AGAIN. AFTER TWO MORE ATTEMPTS TO RESTART THE ENGINE, IT DID RESTART AND EVERYTHING SEEMED FINE. THREE MORE MILES DOWN THE ROAD, THE CAR STALLED OUT AGAIN AND THEN STARTED SMOKING. WE COULD NOT RESTART THE CAR AND THE FLASHERS INITIALLY WOULD NOT WORK AGAIN. AFTER TEN SECONDS, THE FLASHERS STARTED TO WORK AND THEN WE PROCEEDED TO PUSH THE CAR ACROSS THE HIGHWAY INTO A 7-11. THE ENGINE HAD SEIZED UP. THE CAR HAD TO BE TOWED TO THE HYUNDAI DEALER. AFTER CALLING THE DEALER THE NEXT DAY, I FOUND OUT THAT FOUR CARS WITH THE SAME PROBLEM WERE WAITING TO BE REPAIRED. THE DEALER IS NOW PUTTING A NEW ENGINE IN THE CAR SINCE IT IS STILL UNDER WARRANTY. THE PROBLEM IS THEY ARE PUTTING A NEW ENGINE IN THE CAR WITH THE SAME EXACT PROBLEM. THEY HAVE NOT FIXED THE INITIAL PROBLEM. I AM AFRAID THIS SAME EXACT INCIDENT WILL HAPPEN AGAIN AND I WILL NOT BE AS LUCKY. THEY ARE PUTTING MY LIFE AND MY FAMILIES' LIFE IN JEOPARDY. I WANT THEM TO BUY BACK THE CAR, THIS SHOULD NOT HAPPEN WITH ONLY 25,000 MILES ON THE CAR AND AN UP-TO-DATE CAR SERVICE RECORD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10661862December 3, 2014
ENGINE
IN THE SPAN 2 MONTHS, THERE WERE 2 OCCASIONS WHERE MY CAR WOULD NOT START. I THOUGHT IT WAS THE BATTERY AND HAD SOMEONE JUMP ME AND IT STILL WOULDN'T START. HOWEVER, AFTER TRYING SEVERAL TIMES, CAR WOULD FINALLY START. ONE OTHER TIME I PULLED INTO A STORE AND WHEN I CAME OUT, MY CAR WOULDN'T START. AFTER SEVERAL ATTEMPTS, IT FINALLY STARTED. THEN ON NOVEMBER 28TH, 2014, MY BOYFRIEND WAS DRIVING MY CAR AND IT JUST STOPPED RUNNING. I HAD IT TOWED TO AN INDEPENDENT MECHANIC AND THEY STATED THAT THE ENGINE HAD SEIZED. I DID NOT HAVE ANY WARNING OR INDICATION THAT ANYTHING WAS WRONG. TODAY I HAVE TO HAVE IT TOWED TO THE HYUNDAI DEALERSHIP AND THEY WILL LET ME KNOW THE EXACT PROBLEM AND IF IT IS COVERED UNDER THE WARRANTY. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10661332November 30, 2014
STEERING
WHEN I TURN THE STEERING WHEEL ALL THE WAY IN (I.E. WHEN PARALLEL PARKING), THE POWER STEERING GOES OUT. THE EPS LIGHT COMES ON IN THE DASHBOARD AND THE STEERING WHEEL JUMPS ALL THE WAY BACK TO THE CENTER POSITION. STEERING IS COMPLETELY GONE. WHEN I THEN TURN OFF THE IGNITION AND TURN IT BACK ON, THE STEERING IS WORKING PROPERLY AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Hyundai Sonata