Hyundai Sonata Complaints (2013)

2,025 consumer complaints on file.

#11566907January 22, 2024
POWER TRAIN, ENGINE
The contact owns a 2013 Hyundai Sonata. The contact stated while driving 80 MPH, the vehicle lost motive power with the accelerator pedal being depressed. The contact stated that the vehicle decelerated to 30 MPH. There were no warning lights illuminated. The vehicle was taken to the dealer where it was diagnosed with a greasy taillight bulb, and then later diagnosed with starter failure. The vehicle was repaired; however, the failure persisted. Additionally, the contact stated that four years earlier the engine was replaced due to metal shavings being found in the engine. The manufacturer was not made aware of the failure. The approximate failure mileage was 79,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11566632January 20, 2024
SEAT BELTS, ENGINE
My 2013 Hyundai Sonata 2 recalls that Hyundai are refusing to fix. My engine has been consuming oil since 10/15/2023. 2-3 quartz oil has to be put in the car every 5 days. Some of the recalls were satisfied on 11/15/2023. I took my car South Shore Hyundai located at 360 Sunrise Hwy, Valley Stream, NY 11581 on 1/4/2024 They are refusing to replace the engine . my car was under warranty at the time of the recall. However, I never received a letter to notify me of the recall. Everything the recall states my engine has been doing. I reached out to the corporate office with no resolution. Hyundai says I have to be the original owner which is absurd. After careful research I see where they have replaced vehicles similar to this nature free of charge after consumers hired a lawyer, which I can't afford at the moment. My 23 year old daughter uses the car for work and I fear for her safety. I am replacing the fuel injectors and spark plugs today as suggested by the dealer. I am asking for help in getting the engine approval for replacement. Thank you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11566502January 19, 2024
ENGINE
The contact owns a 2013 Hyundai Sonata. The contact stated that while his grandson was driving at approximately 35–45, there was smoke entering the vehicle through the vents. The driver was able to pull over, and upon exiting the vehicle, it caught fire. There were no warning lights illuminated before the failure. The police extinguished the fire, and a report was filed. There were no reported injuries. crash or air bag deployment. The fire department was not contacted. The vehicle was towed to a tow lot. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown. The VIN was not available.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11566614January 19, 2024
ENGINE
Coolant & engine oil is going somewhere. I have to check everyday to make sure coolant & oil is in. Check engine light started flashing & car jerking back. Diagnostic codes:P1326 & P2096
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11566407January 19, 2024
SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
Hyundai recall 23V651000 has no remedy after 4 months of the start of the recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565682January 16, 2024
SERVICE BRAKES
Hyundai is taking too long to fix the Campaign 251 recall for the fire hazard associated with the ABS system. What can you do to speed up the solution and repairs?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565191January 12, 2024
UNKNOWN OR OTHER
My vehicle was stolen on November 23rd, 2023. I am completing this form because the vehicle lacked the proper equipment to prevent theft which resulted in a wreck and the vehicle being totaled. -The Ignition was affected as it was stolen and the steering column was peeled. I do not have the car anymore as it was totaled. -The vehicle was easily accessible to be stolen. -Yes
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11564509January 9, 2024
ENGINE, FUEL/PROPULSION SYSTEM, FIRERELATED
The engine went into smoke and caught on fire. Resulting in damage to the vehicle ultimately causing to be totaled.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11564170January 8, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2013 Hyundai Sonata Hybrid. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11563958January 6, 2024
ENGINE
The car's engine has a loud rattling noise, the engine vibrates, the check engine flashes, and it lost much of its power . The characteristics of the Recall 162 which has already passed and was fine at that time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11563133January 2, 2024
ELECTRICAL SYSTEM, ENGINE, EXTERIOR LIGHTING
When headlights are turned on, rear window brakelight stays illuminated but both the right and left rear brake lights do not illuminate when foot brake pedal is depressed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11561609December 23, 2023
UNKNOWN OR OTHER
My dash board has deep cracks that go all the way through dash board. A lady I work with has exact make and model as me and has same issue. Open research this seems to be a wide spread problem with these specific models and can cause electrical and air bag issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11561255December 21, 2023
ENGINE, ELECTRICAL SYSTEM
Engine failure driving on the freeway. Many of the clusters in the dash suddenly lite up, check engine light also multiple warning lights.Suddenly vehicle would not accelerate. Feels like my life as well as my passengers were put at risk. Cars suddenly passing us at freeway speeds. As I pulled to the shoulder of cars were very close to hitting ours. Then when we pulled over we saw smoke coming out of the hood of the car and imediately smelled gas or plastic burning. We got out of vehicle thinking that the car might carch on fire.. The police pushed our car out the freeway to a safe zone. Had the car towed to a shop and confirmed engine failure. As of now the vehicle will not start.We are frightened that there may be a gas leak that might cause an explosion or engine may fail again while driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559676December 12, 2023
SERVICE BRAKES, HYDRAULIC
The contact owns a 2013 Hyundai Sonata Hybrid. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559439December 11, 2023
ENGINE AND ENGINE COOLING, SERVICE BRAKES, STEERING
The contact owns a 2013 Hyundai Sonata. The contact stated that while driving approximately 35-65 MPH, the vehicle decelerated unintendedly. In addition, while turning the steering wheel to the left or the right, there was an abnormal clicking noise coming from the steering column. Most recently, while driving at unknown speeds, the brake pedal required excessive force to bring the vehicle to a stop. The contact stated that it was discovered that an unknown liquid was leaking underneath the front of the vehicle with the check engine warning light illuminated. The vehicle was taken to an independent mechanic who diagnosed that all the drive belts had fractured, and there was a fracture in the oil line and the radiator. The brakes had failed due to the calipers sticking and failed choppers and readers. The mechanic recommended that the radiator, electronic steering bushing, front calipers, pads, and readers be replaced. The vehicle was repaired. The manufacturer was not made aware of the failure. The contact received notification of NHTSA Campaign Number: 22V312000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The approximate failure mileage was 100,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11558576December 5, 2023
SERVICE BRAKES, HYDRAULIC
The contact owns a 2013 Hyundai Sonata Hybrid. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556229November 21, 2023
ENGINE
My husband and I were driving down i-65 near Montgomery Alabama on 11/17/2023 when all of the warning lights came on and the vehicle lost power. We immediately swerved into the emergency lane to avoid a major accident on a heavily traveled interstate. We arranged for a tow to a repair shop in Montgomery where they diagnosed the problem as an engine seize up. The engine has to be replaced, and the estimated cost was $7,074.81. I did an internet search and discovered others had had the same problem with other Sonatas. My husband contacted the dealership where we bought the car and asked if there was any special program for this type of failure. The service manager was polite, professional and diligent. She looked up the VIN number and confirmed that our vehicle had had all the required maintenance. She said there seemed to be an extended warranty program, but any repairs would have to be approved by the manufacturer. Such approvals could take as long as 60 days. We had the vehicle towed and am awaiting word on next steps. I'm grateful my we weren't killed in an accident on I-65, and the engine failure didn't cause injuries or death to others. The contact stated the local Hyundai Service Center claims they have a backlog and lack the personnel to perform the diagnostic and subsequent repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556129November 20, 2023
ENGINE
The contact owns a 2013 Hyundai Sonata. The contact stated that while driving at various speed, the vehicle sputtered and then became inoperable. The check engine warning light was illuminated. The vehicle was taken to a dealer to be diagnosed. The diagnostic test was still pending. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 118,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555909November 19, 2023
STEERING
This particular model had recalls for the steering washer for previous model years. The 2013 was never included. I have photos of how this washer looked before and after. RIDICULOUS!!! This year, make and model needs to have a recall! I know of others who have the same problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555656November 17, 2023
ENGINE AND ENGINE COOLING
The contact owned a 2013 Hyundai Sonata Hybrid. The contact stated that while the wife was driving approximately 65 MPH, an abnormal engine noise was suddenly present coming from the engine compartment before the vehicle stalled. After parking on the side of the road and exiting the vehicle, moments later flames and smoke were present coming from the engine compartment and the fire department was called to the scene and extinguished the flames. The vehicle was deemed destroyed and towed away. A police report and fire report were taken at the scene. The cause of the failure was not determined. The manufacturer and local dealer were not notified of the incident. The failure mileage was 125,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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