Hyundai Santa Fe Complaints (2022)

266 consumer complaints on file.

#11591693May 31, 2024
POWER TRAIN
Vehicle lost partial power while driving, would not accelerate past 30 miles per hour. There were no warning lights and it continued for the 30 minute drive home. It was a dangerous situation as the vehicle would not accelerate and barely made it up some hilly roads. The engine would not rev past 3000 rpm's with the accelerated pedal pushed all the way to the floor. Vehicle is at the dealer to determine if they can identify the cause of the problem. It only happened one time as of now.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589684May 20, 2024
STEERING, SERVICE BRAKES, ENGINE
The contact owns a 2022 Hyundai Santa Fe. The contact stated that while driving at an undisclosed speed, the vehicle lost power steering functionality and the vehicle was difficult to steer. The brake pedal was depressed; however, the vehicle failed to stop as intended. In addition, several unknown warning lights were illuminated. The contact stated that the vehicle was almost involved in three crashes due to the failure. The contact had to drive the vehicle onto a curb to avoid a crash on one occasion. The contact stated that during the failure, the rear hatch switch became inoperable. The vehicle was taken to the dealer on several occasions; however, the failure could not be duplicated. The dealer replaced several unknown sensors; however, the failure reoccurred. The contact stated that the failure had occurred six times. The contact stated that the vehicle was towed to the dealer after the first failure due to the steering failure. The manufacturer was made aware of the failure. The contact stated that the vehicle was at the dealer and scheduled for an inspection by the manufacturer’s engineer. The failure mileage was approximately 17,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11587327May 6, 2024
FUEL/PROPULSION SYSTEM
I filled up my gas tank and the digital guage was on 266 miles. After I filled up, it was the exact same mileage on the dashboard. It did not move after putting in about 4-5 gallons of gas.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11586987May 4, 2024
ENGINE
I was driving in the freeway and all of a sudden my engine power became week. I try to step accelerator but it did not cooperate.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11586010April 30, 2024
UNKNOWN OR OTHER
Someone ran a red light at low speeds and t-boned my and I flipped over. The damage to the back passenger was minimal that should not have caused my car to flipped which in turn made me sustain multiple injuries including a broken rib for such a minor incident. The safely of this vehicle flipping so easily for such an accident has me very concerned. I have also retained a lawyer for this accident as well.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11583019April 15, 2024
HYBRID PROPULSION SYSTEM
The contact owns a 2022 Hyundai Santa Fe. The contact stated while driving at various speeds, the vehicle hesitated upon depression of the accelerator pedal with the "Check Hybrid System - Stop safely" message displayed. The contact stated that the hybrid battery charge fell to zero during the failure but would regain enough of a charge upon restart to resume normal operation. The contact initially took the vehicle to a dealer; however, no codes or defects could be found upon inspection. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and the contact was provided a case number. The failure mileage was approximately 8,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11580960April 3, 2024
POWER TRAIN, ENGINE, FUEL/PROPULSION SYSTEM
Loss of acceleration while driving. This has occurred multiple times (always while moving or actively driving). The first time we were driving up a significant hill and the car slowed, lost power and we had to pull over and coast back down the mountain to a repair center. The second time, I was on the freeway and lost acceleration causing me to pull off the road in median. The third time, I was at a stoplight and when the light turned green, I had almost no movement after edging into the intersection. Eventually, at about 5 mph, the car regained speed. The check light went on in the first event and the car was supposedly repaired at the second dealership by re-tensioning "pins". However, no lights or warnings went on for incident #2 or #3 that occurred after the earlier repair effort. The vehicle is currently at the dealership service center for it's 7th day of "unable to replicate the problem" after incident #3.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11579881March 28, 2024
POWER TRAIN
The contact owns a 2022 Hyundai Santa Fe Hybrid. The contact stated while shifting into reverse (R) and depressing the accelerator pedal, the vehicle hesitated and responded slowly. There was no warning light illuminated. The contact stated that she then shifted into drive(D) and was able to drive; however, the failure recurred while driving and depressed the accelerator pedal. Additionally, the contact stated that the vehicle failed to exceed an unknown speed while driving. The contact stated that she had parked the vehicle and allowed the vehicle to run for 20 minutes. The contact stated that she then turned off and restarted the vehicle, and the vehicle responded as needed while driving. The dealer was notified of the failure and informed the contact that the next availability for diagnostic testing was in a month. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 18,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11579130March 24, 2024
ELECTRICAL SYSTEM, POWER TRAIN, VEHICLE SPEED CONTROL
Engine light comes on and car starts jerking or when I start the car it does it and jerks and drives 5 mph. Cruise control jerks when using it and the sensors go off for no reason.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11578546March 20, 2024
POWER TRAIN, SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
While driving I could not accelerate over 35 mph on the freeway this has happened at 10 times now. While driving my parking brake will come on causing me to stop immediately. This is a huge safety risk not only to me but the people in my car or driving around me. My vehicle has been brought to dealerships multiple times and nothing has been done they can’t find the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11578047March 18, 2024
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
[XXX] Driving down road car began shaking, driving rough and wouldn't pick up speed. Check engine light came on with code P030400/POWERTRAIN/EMS/Odometer 46,056. Car towed to Hyundai in Gainesville, GA. Tech found Cylinder 4 misfire and Cylinder 4 was replaced. [XXX] Driving down Highway and car began shaking, driving rough and wouldn't pick up speed ,again. Check engine light with code P030300/POWERTRAIN/EMS/Odometer 47,176. Car driven to Hyundai in Gainesville, GA. Tech found Cylinder 3 misfire and Cylinder 3 was replaced. [XXX] Driving down highway and check engine light came on. Car was running okay. Code P219CFO/POWERTRAIN/EMS/Odometer 47,315. Car was driven to Hyundai in Gainesville, GA for diagnosis. Tech found Cylinder 1 Air-fuel ration imbalance, [XXX] internal GDI injector leakage and parts were ordered. Replaced 2 fuel injectors, high pressure fuel pipe and 2 rail bolts. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11577757March 16, 2024
POWER TRAIN
From park to Drive or reverse there’s an issues with changing in between doing so. Loud noise and shake to the car when engaging in the new gear. Then it sounds like the cars accelerating but parked, not moving. When you put it back in drive a loud thud then revving noise occurs. Once driving again just after there’s little to no movement when you put your foot on the pedal. When you drive it’s slow to go. You can hear the car trying but you’re hit going the same pace as the other cars on the road. Seems unsafe. This has happened more than once. I mentioned it to the delayer they said it was fine. No issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11572626February 18, 2024
POWER TRAIN, UNKNOWN OR OTHER
3 different times in last 3 weeks the car seems to lose power while I’m driving. It will not go above 35-40mph even though I’m trying to accelerate. No warning messages. I had to go slow with my hazards on until it eventually slowly returns to speed. Very scary on the highway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11572032February 15, 2024
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
ON MULTIPLE OCCASIONS WHILE DRIVING ON THE HIGHWAY USING CRUISE CONTROL, THE AUTOMATIC EMERGENCY BRAKING HAS ENGAGED FOR NO APPARENT REASON. A WARNING FLASHES ON THE DASHBOARD AND THE CAR SLOWS DOWN VERY SUDDENLY. IT HAPPENS FOR ONLY ABOUT 2 SECONDS THEN GOES BACK TO NORMAL. I HAVE OWNED THE CAR FOR ABOUT 2 WEEKS AND IT HAS HAPPENED AT LEAST 3 TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571753February 13, 2024
ENGINE
The car was idling for about 30 mins as I waited for delivery of groceries at curbside pickup. I put the car in drive but the motor did not kick on. I was able to drive on electrical power until the hybrid battery died. I lost complete power in the middle of the Interstate but I was able to coast to the shoulder. I had a check engine light and other warning lights on the dashboard but they went away when I restarted the car
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11569061January 31, 2024
ENGINE, FUEL/PROPULSION SYSTEM
The car has been taken to the dealer multiple times for not accelerating out of 1st gear when starting up, and also for shuddering at high speeds. We have been stranded, hundreds of miles from home on 2 occasions, first with less than 30,000 miles because the spark plugs needed to be replaced. And the second occasion, also hundreds of miles from home, because the car failed on the highway and limped into a dealership, where one of the fuel injectors was replaced at approx 50,000 miles. The mechanic at this dealership voiced his concerns that these were the original fuel injectors, He said he was aware of the problem, but was only permitted to replace one of the fuel injectors. The car continues to shudder at occasionally, and refuses to shift out of 1st gear at odd times. We have tried to get Hyundai to replace the fuel injectors, but they refuse. I would like this to be serve as a record of our problems so that others can be aware of a problem that exists with these cars. This is a safety issue, as if the car will not accelerate on a highway or crossing a road, it is possible to have an accident. Also, having the car fail on a remote highway is also a safety issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11566535January 19, 2024
POWER TRAIN
Loss of power from gas engine at speed car failed over to electric motor at 70 mph on highway unexpectedly and car did not have enough power to maintain speed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565910January 17, 2024
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, ENGINE
While Driving home from work, the 2022 Hyundai Santa Fe Hybrid Vehicle's, Hybrid battery began to discharge rapidly, the Gasoline Engine did not start to charge the system, within 1/4 mile the Hybrid Battery fully discharged, and the Vehicle lost all acceleration , the Dash warning " CHECK HYBRID SYSTEM, STOP SAFELY " came on along with a loud audible warning beeping. I pulled off the road as soon as possiable. The Vehicle would not accelerate, and the gasoline engine part would not start. Several other warning lights illuminated, including the 12V battery low warning. I turned the Santa Fe off, and called Hyundai Roadside Assistance. While on the Phone with the assistant, as it was Night time, I couldn't see to check the VIN number for her I turned on the interior lights, then continued talking to the assistant. I attempted to restart the Vehicle , and it started the Gasoline Engine this time, we talked, and she suggested I see if the Hybrid Battery would now charge it's self, which it very slowly did up to 1/8 full, then I attempted to move the Vehicle to a safer location , a Gas station parking lot. I was able to drive the short 1/4 mile to the parking lot, but the vehicle had very little acceleration. Almost no power! At the parking lot I attempted to rev the engine to get more power to the Hybrid Battery, while waiting for a Tow Truck.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11563385January 3, 2024
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
While driving on the freeway, another vehicle passed me in the lane to the right of me. Right before it passed me, my car triggered automatic emergency braking for no reason. It was very terrifying. The other car was in its own lane the entire time. This has happened multiple times.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560165December 14, 2023
FUEL/PROPULSION SYSTEM
on 11/20/23, Car refusing to accelerate past 30 and not shifting thru the normal gear sequence Engine revving up to 3000 rpms and hesitating to go past 35 or 40 mph Auto start light is lit the entire time in bright amber on the dash of the car Pressed the auto start button and it would not disengage
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Hyundai Santa Fe