Hyundai Santa Fe Complaints (2026)

58 consumer complaints on file.

#11758055August 19, 2026
UNKNOWN OR OTHER
TAKE A BREAK" - the feature prompts the driver to “Take a Break” with that text and a‘Coffee Cup” logo after a certain period of continuous driving. There are instances when turning it off is necessary and Hyundai has removed that option - high distracting false alarm rate. The alert, visual and auditory are intrusive, unnecessary, demonstrate a high false alarm rate leading to frustration and distraction. While designed as a safety feature, it has the opposite effect. The system inaccurately interprets the driver’s behavior as signs of fatigue with alerts popping up at an alarming rate. Perfectly normal and safe driving behaviors see the alert popping up again and again. Further there are environmental interferences - bright sunlight, reflections off glasses, bumpy roads requiring frequent corrections - system interprets these as driver inattention and cannot tell the difference between drowsy driving and navigating a poorly maintained highway. New Hyundai models do not allow the driver to disable the Take a Break alert. “You’re cruising down the highway, minding your own business, alert and focused, when your Hyundai flashes a coffee cup icon and tells you to take a break. Again - this for the third or fourth time in 20 minutes. You’re not tired, not swerving, and frankly, you’re getting annoyed”. The system is disruptive and unsafe as it disrupts the driver activating when the system detects inattentive driving, suggesting breaks even if the driver does not feel fatigued. The alert can illuminate even during short drives of less than 30 minutes. The alert can occur extremely frequently, especially during long drives, which is extremely annoying. The warning can appear shortly after starting a trip and may repeat every few minutes, which is extremely frustrating. It is far more disruptive than safe and helpful.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11757804August 18, 2026
TIRES:SIDEWALL
FORMAL SAFETY COMPLAINT – REPEATED SIDEWALL BUBBLES IN PIRELLI SCORPION MS TIRES Vehicle: 2026 Hyundai Santa Fe Calligraphy Tires: Pirelli Scorpion MS Size: 255/45 R20 I am submitting this complaint because I am extremely concerned about a recurring and potentially dangerous tire problem involving my nearly new 2026 Hyundai Santa Fe Calligraphy. The vehicle is equipped with Pirelli Scorpion MS 255/45 R20 tires. Within only four months of ownership, the first tire developed a significant sidewall bubble on the right rear tire. The vehicle had approximately 816 miles at that time. What is particularly troubling is what the dealer told me when addressing that first tire: the first replacement tire they received also had a sidewall bubble, and the dealer had to obtain another tire. In other words, a replacement tire supplied for my vehicle reportedly arrived with the same type of defect before it could even be installed. At approximately 10 months and 7,425 miles, another tire — the left rear tire — developed a sidewall bubble the same as the prior tire In total, two tires have developed sidewall bubbles during the first ten months of ownership of this car plus the ‘replacement’ tire. There have been no known impacts, pothole strikes, collisions, or other events that would explain these repeated sidewall failures. There have been no blowouts, and fortunately no one has been injured and the vehicle has sustained no damage. However, I consider myself fortunate that these problems have been discovered before a catastrophic failure occurred. The most recent tire was replaced by Oxendale Hyundai in Flagstaff. The dealer submitted the tire to Pirelli for warranty consideration and mentioned the bubbles in the other tires. Pirelli’s response was simply: “REJECTED.” There was no explanation, no apparent investigation, no request for additional information, and no discussion of the fact that multiple tires on the same nearly new vehicle
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11757081August 15, 2026
ELECTRICAL SYSTEM
This vehicle constantly pops up an alert to "consider taking a break" on the dash. It mutes everything else and causes a distraction. This vehicle was operated at normal highway driving conditions. THERE IS NO WAY TO DIABLE THIS. After looking online there is a reddit post from 2 years ago where this first came into effect and people have been complaining about it constantly. This is a genuine safety concern as any unexpected change or alert causes the driver to look away from the road to see "whats wrong" and for this incident NOTHING IS WRONG. An hour long commute should not pop up 15 alerts because the road has ruts or its mildly windy or the driver is wearing sunglasses or any number of minor things the vehicle doesnt like.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11756011August 10, 2026
LANE DEPARTURE: ASSIST, LANE DEPARTURE: WARNING
The Driver Attention Warning system activates a "coffee break" alert repeatedly after approximately two hours of continuous driving, regardless of actual driver attentiveness. There is no way to permanently dismiss or disable this alert. When attempting to cover the cabin camera to stop the alerts, the vehicle triggers a separate "Limited Assistance" warning that is equally intrusive. There is no scenario where the driver is free from one alert or the other during extended drives. This has created dangerous situations. I drive frequently through mountain roads with sharp curves, steep grades, and limited shoulders. On multiple occasions these alerts have diverted my attention from the road at critical moments and I have nearly been involved in accidents as a direct result. A system designed for safety is actively making driving less safe by forcing interaction with dashboard warnings instead of focusing on the road. The component is available for inspection. The system is functioning as programmed, which is the core problem. It is not a mechanical failure but a design issue that creates a real safety hazard for anyone driving longer than two hours. The problem has not been taken to a dealer as it appears to be functioning as Hyundai intended. The vehicle has not been inspected by the manufacturer, police, or insurance representatives for this issue. No prior warning lamps or symptoms preceded this. Alerts began as soon as I started making drives exceeding two hours. The problem is fully reproducible on any drive of that length.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11754480August 3, 2026
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
1.Fuel did not activate on this hybrid while in stop and go traffic when apparently the battery died. There was plenty of gas in this brand new car. The entire car died, gas pedal inactive, on the freeway just when traffic opened up with red car/exclamation point indicator on dash. After power cycle car Its message said something like “pull over and charge car in park”. We were close to shoulder so were able to do as instructed. 2. Car died suddenly in freeway traffic w 4 passengers inside. Could have been rear ended. There was no information in manual, on line or through BlueLink app on the battery function, this particular message or the problem. Or criteria that causes car to fail without switching to fuel. 3. Days later when I could get an appointment, The Escondido Dealer did diagnostics, visual and test drive and found nothing. Dealer had no means to look back at history to ID fault codes at time of event. I had exact time/miles. They did not check battery as the diagnostics were clean. Complaint made w Hyundai consumer affairs. [XXX]. Case XXX. They could not tell me criteria or specifications for message to pull over. They could not direct me to battery or “switch to fuel” criteria. They are working on case. I fear a software bug or engineering issue. A non plug in hybrid should function on gas if battery cannot work. 4. No insurance claim or police notified 5. There were NO warnings prior to the car dying. The Car died w red exclamation in red car indicating service right away. We put on flashers & We power cycled and words came up on dash stating something like “pull over and charge car in park” Engine temp was good as we watched it. We pulled over and car was functional within 10 min. We drove home without any further issues. Car had 1345 miles total at incident. Brand new car. Less than 2 mos old and we started trip w ~297miles. I was unable to get photo of warnings as they happened. Just after while sitting in traffic. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11754586August 3, 2026
FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
Over the past month, on two occasions my vehicle has emitted gasoline fumes filling my garage, and today my interior cabin smelled like gasoline. Additionally, after warming up, my vehicle experiences acceleration drop/stuttering when accelerating after idling. This happens every day. I took the car to two dealerships (San Tan Hyundai and Chapman Hyundai Scottsdale) and they weren’t able to diagnose the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11751222July 17, 2026
VISIBILITY/WIPER
Depending on the angle of the vehicle and the sun, around the heads up display the sun will reflect off of the plastic causing a thick bar of light on the windshield. This can make it very hard to see while driving and is right in the line of sight. Brought the car to the dealership and was able to reproduce it under the right conditions with another vehicle of the exact same model. In attached photos, it shows the glare in 3 different spots. It's all depending on the angle of the sun and vehicle but it's all across the heads up display.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11749658July 10, 2026
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, SUSPENSION, SERVICE BRAKES
I left work and my car pulled back I looked at my dash I just saw all the lights on indicators telling me I may stop or not I was so scared I live 45 mins from my job and this isn’t the first incident after the second day I bought this brand new car my low oil light came on and the dip stick was dry on a brand new car the following day and from that point on my car is like a magnet and pulls to the right lane to another car this is causing me PTSD I BEGGED my husband to drive me to work in my 48 years I’ve never been afraid of a car when I let the dealership know they don’t care it’s a stupid woman well I’ve owned 2 brand new Palisades and they were amazing vehicles this one is just not working right
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11746383June 25, 2026
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS
-On [XXX] I was drivng on a highway while using cruise control. The car suddenly applied the brakes hard. I tried 4 times to use the accelrator and each time the brakes were applied hard again. -The car behind me laid on its horn and managed to shift to another lane thereby avoiding a rear end collison. -Fortunately I was driving in an outside lane and got the car to the shoulder. -I turned the engine off and then started the car again. -There were no warning lamps or messages that I can recall. It happened quickly. -This incident came very close to causing at least vehicle damage and possibly physical harm to the occupants of my car and the car behind me. -I took my car to the dealership which is Crown Hyndai in St. Petersburg, Florida. They were unable to recreate the problem so the issue is still outstanding. -To prevent future incidents I no longer use cruise control and turn off the FCA system when I start the car. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11744948June 18, 2026
UNKNOWN OR OTHER
Hyundai - DAW - Driver Attention Warning / Forward Attention Warning System This issue warrants immediate consideration for a recall. Despite wearing glasses, sunglasses, or no glasses, the problem persists. I occasional do remove my glasses while driving, and the warning continues to sound. This occurs regardless of the time of day, weather conditions, or whether I am sitting upright or reclining. The warning randomly activates and deactivates, sometimes without any intervention. Occasionally, I simply allow the warning to sound without taking any action, and it remains active for a few seconds or until it triggers a warning that the system will be turned off, at which point it deactivates. I have attempted various troubleshooting methods, such as keeping my eyes open, adjusting my seating position, wearing and removing my glasses, and tilting them to minimize glare. None of these methods have proven effective in preventing the warning from activating or in making it deactivate. This is a persistent problem. Hyundai dealerships initially informed me that the warning might be an annoyance and their response was to simply refrain from using it. However, if a basic feature like cruise control in a 2024 & 2025 model is rendered unusable due to a design flaw (which this certainly is), it constitutes a clear violation of safety standards and should be addressed through a recall. The incessant alerts are highly disruptive and can be quite frustrating. For instance, driving with an arm in the 12 o’clock position triggers a warning, while wearing polarized sunglasses also results in an alert. The presence of a setting to disable the warning is a welcome feature, but the system’s persistent alerts can be overwhelming. The alerts continue even after taking a break. It is distracting and a safety hazard. Drivers should be able to adjust the sensitivity of the feature to turn off this feature. Currently, there is no way to disable or temporarily disable this feature.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11744626June 16, 2026
WHEELS
I had a flat tire. When I recently bought the Hyundai Santa Fe Hybrid, I did not think to ask about a spare tire, they have been standard on every car I bought in the past. However, this car did not have one and I had a flat tire. They provide a sealant which is supposed to get you to a tire repair shop to get the tire fixed. That was worthless. Not having a spare is dangerous if you are caught with a flat tire in a remote area with no cell service. In addition, I had to pay $144 to get towed to a tire repair shop to get a $15 repair completed. Common sense has been replaced with greed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11743730June 12, 2026
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, ENGINE, VEHICLE SPEED CONTROL
The cruise control was set at 75 mph and we were driving down the interstate when the engine suddenly lost power and shut off. This happened with no warning and no warning lights activated. Several days later, we were driving down the interstate with the cruise control set at 72 when the engine again lost power and shut off. We were able to get the car to move again both times by shutting off the cruise control. No warning or warning lights activated either time the engine lost power. We were very lucky not to get hit by oncoming traffic both times the engine shut itself down.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11743648June 12, 2026
VISIBILITY/WIPER
Driving down the road and the sunroof just exploded. No rock, no nearby cars that could have kicked something up. Just crumbled in.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11742217June 4, 2026
POWER TRAIN, STEERING
Driving at 70 mph on interstate, driver adjusted hands on steering wheel and accidently pulled both paddles, shifting car into neutral. Fortunately, there was little traffic, and the driver was able to move to the side of the interstate, out the car into park and shift back to drive. This was highly dangerous. Losing control of the vehicle while traveling at 70 miles an hour could have resulted in death. This feature is completely unnecessary in a family SUV and is going to cause an accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11741371June 1, 2026
FORWARD COLLISION AVOIDANCE: WARNINGS
I was driving on the 202 at 80 MPH in the HOV lane and was engaging the cruise control. Pretty soon the car started beeping and it was saying something to the affect that I wasn't in control of the car. I started yelling and gently swerving not understanding what was going on to make it think I was indeed driving. It wouldnt' stop. I was in high traffic bumper to bumper than the dashboard started blinking and throwing a fit then it said it was going to shutdown the car!!! I tapped the breaks and then it stopped. Then a few months later same thing. Engage the cruise driving on the 202 roughly the same time of day- high traffic, it started again this time I started cussing, waiving my hands all around trying to get the car to know I was driving. It started saying it was going in to emergency shut down. I accidently hit my prescription glasses off my face in a panic and then it all stopped. I went home and googled what happened not understanding what this Forward system does or what it looks at. I had no idea the car was looking for my eyes. If I had been told this we would not have purchased the car in the first place. I have to wear prescription transition lens because I have chronic migraine syndrome. Light is one of many causes of my headaches and I live in the sunniest place on earth. So, I can't have this car. It is dangerous safety defect because t is issuing a false eye not detected alerts while wearing my glasses eventually leading to shutting the vehicle off. This creates a severe hazard, as the system will deactivate cruise control or initiate a sudden breaking at high speeds causing a collision or even death. I can't even drive my own car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11741053May 30, 2026
TIRES
New vehicle purchased February 2026 with OEM Pirelli tires. Had puncture in tire, but on repair, tire found to have inside sidewall bubble. No history of any impacts or hard strikes to tires. Discount Tire said probable tire defect, unsafe to drive even a few miles, so placed spare and we took car to dealer. No extended warranty but less than 2400 miles on gently used tire. Hyundai denied coverage under Pirelli warranty for nearly new tire, stating that it was due to some kind of undetermined impact to tire (all other tires thus far okay), and we paid for a new replacement tire. But given the lack of history, I noted that their are numerous online complaints regarding this same tire on larger vehicles, including 10 complaints filed already to NHTSA. I have filed an inquiry with Pirelli, but believe, given the numerous prior complaints and the EXTREME SAFETY RISK OF A BLOW OUT on a tire that appears to be defective. based on other reports and our experience, an investigation into this tire should be undertaken with possible recall and replacement of all of these tires with a safer model, at Pirelli's expense, should a defect indeed be found.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11740595May 28, 2026
EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR LIFT/RAMP, BACK OVER PREVENTION: SENSING SYSTEM: OTHER
See attached document for complaint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11739269May 21, 2026
UNKNOWN OR OTHER
While driving, the sunroof glass of the vehicle exploded/shattered with no known trigger, force or debris striking the glass. At the time no risk to myself as the sunroof shade was closed. I am in the process of getting this inspected and repaired.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11737176May 11, 2026
UNKNOWN OR OTHER
Hyundai - DAW - Driver Attention Warning / Forward Attention Warning System This issue warrants immediate consideration for a recall. Despite wearing glasses, sunglasses, or no glasses, the problem persists. I occasional do remove my glasses while driving, and the warning continues to sound. This occurs regardless of the time of day, weather conditions, or whether I am sitting upright or reclining. The warning randomly activates and deactivates, sometimes without any intervention. Occasionally, I simply allow the warning to sound without taking any action, and it remains active for a few seconds or until it triggers a warning that the system will be turned off, at which point it deactivates. I have attempted various troubleshooting methods, such as keeping my eyes open, adjusting my seating position, wearing and removing my glasses, and tilting them to minimize glare. None of these methods have proven effective in preventing the warning from activating or in making it deactivate. This is a persistent problem. Hyundai dealerships initially informed me that the warning might be an annoyance and their response was to simply refrain from using it. However, if a basic feature like cruise control in a 2026 model is rendered unusable due to a design flaw (which this certainly is), it constitutes a clear violation of safety standards and should be addressed through a recall. The incessant alerts are highly disruptive and can be quite frustrating. For instance, driving with an arm in the 12 o’clock position triggers a warning, while wearing polarized sunglasses also results in an alert. The presence of a setting to disable the warning is a welcome feature but doesn't exist, and the system’s persistent alerts can be overwhelming. The alerts continue even after taking a break. It is distracting and a safety hazard. Drivers should be able to adjust the sensitivity of the feature turn off this feature. Currently, there is no way to disable or temporarily disable this feature.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11736653May 8, 2026
UNKNOWN OR OTHER
The back windshield of my 2026 Hyundai Santa Fe just exploded outwards. The vehicle hasn't been moved or driven today. The glass exploded out the back and shot over 18 ft away. There has been no change in temperature it is 70°. It was terrifying and came out of nowhere there were no cracks or chips in the back windshield. I'm so glad we were off to the side when this happened or it would have caused serious injuries.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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