Hyundai Santa Fe Complaints (2014)

493 consumer complaints on file.

#11384586December 22, 2020
POWER TRAIN, WHEELS, UNKNOWN OR OTHER
ALL WHEEL DRIVE SYSTEM DOES NOT ENGAGE. WAS TOLD BY HYUNDAI SERVICE TEAM THAT THIS IS A RECURRING PROBLEM IN THE SANTA FE AND A VERY EXPENSIVE FIX. I MYSELF HAVE SEEN HUNDREDS OF PEOPLE WITH THIS ISSUE ON VARIOUS FORUMS. CAR ONLY HAS 123,000 MILES AS OF 12/21/2020
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384399December 21, 2020
SERVICE BRAKES, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
IT WAS INDICATED BY A LETTER FROM HYUNDAI MOTOR AMERICA THAT THE BRAKE SYSTEM ON THIS CAR CAN POSSIBLY REACT TO A ELECTRICAL SHORT IN THE ANTI-LOCK BRAKE SYSTEM, CAUSING A FIRE WITHIN THE ENGINE COMPARTMENT. THEREFORE A RECALL WAS INITIATED, BUT A SOLUTION FOR REPAIR, FOR THE PAST 4 MONTHS, IS NOT YET AVAILABLE. IT IS MY OPINION THAT A CAR WITH THIS CONDITION IS NOT SAFE TO DRIVE AND THEREFORE HYUNDAI SHOULD FURNISH A LONER CAR FOR THE PERIOD IT TAKES TO MAKE A SAFETY REPAIR OR REPLACE THE CAR. THE CONSUMER REFERENCED RECALL 21V-303. THE CONSUMER INQUIRED ABOUT THE PURPOSE OF THE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384469December 21, 2020
ELECTRICAL SYSTEM, ENGINE, VEHICLE SPEED CONTROL
I PURCHASED MY 2014 SANTA FE SPORT FROM FORD MOTOR SALES LOCATED@10700 FORD ROAD DEARBORN,MICHIGAN IN OCTOBER 2020. AFTER A WEEK OF DRIVING IT BACK AND FORTH TO WORK,IT STARTED NOT ACCELERATING AND I KEPT SMELLING LIKE SOMETHING WAS BURNING IN IT. I TOOK IT BACK AND FORTH TO THE DEALERSHIP FOR THIS SAME ISSUE NOW THE ENGINE IS KNOCKING AND THE OIL WONT STAY IN IT EITHER,AFTER ITS BEEN CHANGED TOO. IM HEARTBROKEN AND ITS CHRISTMAS AND I HAVE NO TRANSPORTATION AT ALL TO GET TO WORK FOR ME AND MY FAMILY. I'M A FRONTLINE WORKER FOR THE COVID-19 TEAM HERE IN MICHIGAN AT THE BE WELL MEDICAL CENTER FOR BIOTECH LABORATORIES AND CAN LOSE MY JOB IF I DONT GET THIS FIX IMMEDIATELY. THIS RECALL EXPLAINS ALOT THATS WHY MY POOR TRUCK IS DYING. PLEASE HELP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384274December 20, 2020
POWER TRAIN, LANE DEPARTURE: BLIND SPOT DETECTION
THERE IS A SIGNIFICANT LEAP OR JERK WHEN IT SHIFTS FROM 1ST TO 2ND GEAR. SEEMS TO HAPPEN WHEN THE CAR IS COLD. I HAVE TAKEN IT TO THE LOCAL HYUNDAI DEALERSHIP THAT CLAIMED IT DIDN'T DO IT WHEN THEY DROVE IT. AFTER PICKING IT UP FROM THEM, THE CAR RAN BEAUTIFULLY FOR ABOUT TWO WEEKS. THEY DON'T CLAIM TO HAVE DONE ANYTHING BUT FROM I CAN FIND OUT ABOUT THIS PROBLEM IS THAT THEY RESET THE COMPUTER BUT IT DOESN'T FIX ANYTHING. THIS IS A SAFETY HAZARD. THE CAR JERKS VIOLENTLY WHEN STARTING OFF AT A STOP LIGHT AND JERKS VIOLENTLY WHEN IT COMES TO A STOP AS DOWNSHIFTS. I HAVE BEEN ABLE TO MAKE IT STOP WHEN I PUT IT IN PARK, TURN OFF THE ENGINE AND THEN TURN IT BACK ON. SEEMS TO RESET THE COMPUTER AND IT'S OK FOR A WEEK. I BELIEVE HYUNDAI DOES KNOW ABOUT THIS PROBLEM WITH THE SANTA FE AND THE ELANTRA. THEY JUST HAVE NOT COME UP WITH AN UPDATED SOFTWARE PROGRAM THAT WILL FIX THIS HAZARDOUS SITUATION. THE OTHER PROBLEM IS THE BLIND SIDE DETECTION BECOMES DISABLED WHEN IT IS RAINING MAKING THAT A HAZARDOUS SITUATION AS WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383734December 14, 2020
SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT
HYUNDAI SANTA FE. CONSUMER WRITES IN REGARDS TO ANTI-LOCK BRAKE SYSTEM SAFETY RECALL. *LD THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR. *JS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383430December 14, 2020
ELECTRICAL SYSTEM
BATTERY ONLY FIVE MONTHS OLD AND SOMETHING IS BRINGING THE BATTERY DOWN. ALTERNATOR HAS BEEN CHECKED AS WELL AS SEVERAL OTHER THINGS INCLUDING THE BATTERY. NOTHING CAN BE FOUND THAT COULD BRINGING THE BATTERY DOWN. VEHICLE HADN'T BEEN STARTED IN 24 HOURS WHEN THIS HAPPENED TWICE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377867December 4, 2020
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2014 HYUNDAI SANTA FE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V520000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CONTACTED THE INVER GROVE HYUNDAI (1290 50TH ST E, INVER GROVE HEIGHTS, MN 55077; (888) 706-5928) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377983December 4, 2020
ENGINE
NHTSA RECALL NUMBER20V520000 - HYUNDAI CONTACTED US WITH A NOTICE ABOUT THE RECALL AND THE RISK THAT OUR CAR MAY BURST INTO FLAMES WHILE DRIVING, HOWEVER THEY ARE NOT OFFERING TO FIX THE ISSUE. IN THE NOTICE THEY SIMPLY SAY THERE IS NO SOLUTION, SO PLEASE PARK YOUR CAR OUTSIDE AWAY FROM YOUR HOUSE IN CASE IT CATCHES FIRE. I DON'T UNDERSTAND HOW IT IS ACCEPTABLE TO LEAVE THIS ISSUE UNADDRESSED. I AM LOOKING INTO PURCHASING A NEW CAR BECAUSE I DON'T FEEL SAFE PUTTING MY FAMILY IN MY CURRENT CAR. HYUNDAI DID NOT OFFER ANY SOLUTIONS AT ALL, NOT TO FIX, REPLACE, OR REPURCHASE THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377805December 3, 2020
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
11/21/2020 AROUND 12 PM WE WERE PULLING OUT ON TO THE HIGHWAY IN HEAVY SATURDAY TRAFFIC IN BETWEEN ROSWELL AND NORCROSS. AS WE WERE ACCELERATING TO GET ONTO THE ROAD THE ENGINE SEIZED AND WE COULDN'T GET THE CAR TO RESPOND. THE PEDAL WAS BEING PUSHED TO THE FLOOR AND THE CAR WOULDN'T RESPOND. THERE WERE NO DASHBOARD WARNING LIGHTS OR ANY LOUD ENGINE NOISES TO SAY THERE WAS AN ISSUE. NO SMOKE OR STEAM. WE WERE ABLE TO DIRECT THE CAR ONTO A SIDE STREET BUT THE CAR STOPPED IN THE MIDDLE OF THE SIDE STREET. THE CAR ELECTRONICS STARTED GOING CRAZY, THE NAVIGATION SCREEN AND INTERIOR LIGHTS KEPT TURNING THEMSELVES ON AND OFF LIKE IT WAS A COMPUTER REBOOTING. WE SMELLED SOMETHING BURNING SO I TURNED THE CAR OFF AND WE GOT OUT OF THE CAR.. I LET THE CAR REST FOR A FEW MINUTES AND TRIED TO TURN IT BACK ON SO WE COULD GET IT IN TO A SAFER POSITION AND GET HELP BUT THE CAR WOULDN'T RESTART. WE EVEN TRIED USING THE BATTERY JUMPER BOX TO TRY TO GET IT RESTARTED BUT IT WOULDN'T RESPOND. HAD THE CAR TOWED TO THE DEALERSHIP. THIS CAR HAS A THETA GDI ENGINE THAT IS CURRENTLY PART OF A RECALL BUT WHEN I LOOK UP MY VIN THE RECALL DOESN'T SHOW UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11375560November 20, 2020
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
TL* THE CONTACT OWNS A 2014 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE BACK OVER PREVENTION CAMERA MALFUNCTIONED WHILE THE VEHICLE WAS IN REVERSE. THE VEHICLE WAS TAKEN TO CIRCLE HYUNDAI (641 SHREWSBURY AVE., SHREWSBURY, NJ 07702, (732) 758-0111) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE BACK OVER PREVENTION CAMERA NEEDED TO BE REPLACED. THE CONTACT WAS CONCERNED THAT WATER MAY HAVE ENTERED THE CAMERA HOUSING AND CAUSED AN ELECTRICAL SHORT CIRCUIT OF THE ELECTRICAL COMPONENTS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE WARRANTY COVERAGE WAS EXPIRED. THE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11375367November 19, 2020
ENGINE
THE COOLING PART ISN'T WORKING IT'S JUST WARM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11375200November 18, 2020
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2014 HYUNDAI SANTA FE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V520000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED CHEVROLET 112 (2096 NY-112, MEDFORD, NY 11763; (631) 317-2348) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11375217November 18, 2020
ENGINE, FUEL/PROPULSION SYSTEM, STEERING
CAR LOSES PRESSURE CAR DOWN SHIFTS VERY HARD AND JERKS NON STOP WHILE DRIVING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374866November 16, 2020
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2014 HYUNDAI SANTA FE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V520000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT WAS ADVISED THROUGH THE LETTER TO AVOID PARKING THE VEHICLE IN AN ENCLOSED GARAGE AND TO ONLY PARK ON THE STREET. THE CONTACT STATED THAT RODENTS WERE EATING THE ELECTRICAL WIRING. ADDITIONALLY, SHE WAS UNABLE TO ENTER OR START THE VEHICLE DUE TO THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374672November 14, 2020
ENGINE
WAS DRIVING MY 2014 HYUNDAI SANTA FE WHEN OUT OF NO WHERE IT STARTED KNOCKING LOUDLY, TOOK IT TO A MECHANIC AND THEY SAID I NEEDED A NEW MOTOR IT HAD 146K ON IT. REPLACED THE MOTOR WITH A BRAND NEW MOTOR WITH ONLY 7 MILES ON IT 2 WEEKS LATER THE SAME THING HAPPENED, KNOCKING NOISE AND MOTOR SEIZING UP. IT'S MY UNDERSTANDING THAT THE HYUNDAI MANUFACTURER SHOULD REPLACE THE 2014 SANTE FE LIKE THEY DID THE SONOTA'S AND SANTE FE SPORTS CAUSE THIS VEHICLE HAS THE SAME PROBLEMS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11373484November 6, 2020
ELECTRICAL SYSTEM
TL* THE CONTACT OWNED A 2014 HYUNDAI SANTA FE SPORT. THE CONTACT STATED THAT THE VEHICLE WAS AT STAND STILL ON THE INSIDE OF THE GARAGE, WHEN SHE HEARD AN ABNORMAL NOISE AND SHE STARTED TO SMELL SMOKE ODOR. THE CONTACT STATED HER DAUGHTER NOTICED FIRE UNDER THE VEHICLE. THE CONTACT STATED SHE SAW AN UNKNOWN LEAK DRIPPING UNDER THE VEHICLE AND WAS EXPANDING THE FIRE. THE CONTACT STATED PART OF HER HOUSE ALSO CAUGHT FIRE. THE FIRE DEPART WAS ABLE TO EXTINGUISH THE FIRE. A POLICE AND FIRE REPORT WAS FILED. THE CONTACT STATED NO ONE WAS INJURED OR SEEK MEDICAL ATTENTION, BUT DID FEEL SHORTNESS OF BREATH DUE TO THE SMOKE. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOTALED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED AS OF YET. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS ATTEMPTED TO BE CONTACTED BUT HAD NOT BEEN ABLE TO SPEAK TO ANYONE. THE FAILURE MILEAGE WAS APPROXIMATELY 93,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11373116November 5, 2020
SERVICE BRAKES, HYDRAULIC, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2014 HYUNDAI SANTA FE. THE CONTACT STATED WHILE DRIVING 55 MPH, THE ABS WARNING LIGHT WAS ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V520000 (SERVICE BRAKES, HYDRAULIC). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS CONTACTED HOWEVER, NO ADDITIONAL ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 114,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*DT *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11372873November 3, 2020
SERVICE BRAKES, UNKNOWN OR OTHER
IT'S THE ABS BRAKE SYSTEM THAT IS LEAKING FLUID AND COULD POSSIBLY LEAK ON AN ELECTRICAL BOX CAUSING A FIRE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11367052October 29, 2020
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2014 HYUNDAI SANTA FE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V520000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. TYSINGER HYUNDAI (2712 MAGRUDER BLVD SUITE C, HAMPTON, VA 23666, (757) 865-8000) WAS CONTACTED BY PHONE AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11367083October 29, 2020
ENGINE
ENGINE HAS AROUND 89K MILES. BEGAN WITH A KNOCKING NOISE AND AFTER TAKING IT TO THE DEALERSHIP WE WERE ADVISED IT "NEEDED A NEW ENGINE." DEALER WAS NOT SPECIFIC AS TO WHAT EXACTLY THE ISSUE WAS, BUT I BELIEVE THE SAME ISSUE THAT AFFECTED THE HYUNDAI SONATA AND SANTA FE SPORT IS ALSO AFFECTING THIS VEHICLE. BECAUSE WE ARE THE SECOND OWNERS, HYUNDAI HAS REFUSED TO PROVIDE US ANY ASSISTANCE. AFTER PICKING IT UP FROM THE HYUNDAI DEALERSHIP, WE ATTEMPTED TO DRIVE TO ANOTHER COMPANY'S DEALERSHIP TO INITIATE A TRADE IN. WHILE DRIVING ON THE INTERSTATE, THE VEHICLE DEGRADED IN POWER AND DIED ON THE BUSY ROADWAY JUST OFF THE INTERSTATE OFF RAMP. MY WIFE HAD TO PUSH THE SANTA FE USING MY CAR TO GET IT OFF THE ROADWAY TO A GAS STATION PARKING LOT. THE ENGINE DOES NOW TURN ON, BUT ANYTIME IT IS PUT IN GEAR IT DIES. ENGINE IS COMPLETELY USELESS. WE ALWAYS PERFORM ROUTINE REGULAR MAINTENANCE ON OUR CARS AND THIS VEHICLE HAS NOT BEEN ABUSED IN ANY WAY. WAS PURCHASED IN 2016 WITH ROUGHLY 45K MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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