Hyundai Santa Fe Complaints (2012)

355 consumer complaints on file.

#10845644March 8, 2016
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
ALL EVENTS OCCURRED WHILE VEHICLE WAS STATIONARY.BEGAN TO HAVE A INTERMITTENT NO START CONDITION AROUND THE THIRD WEEK OF JANUARY 2016. THETA 2.4 ENGINE #165130 WOULD NOT TURN OVER. A JUMP START WITH 2ND VEHICLE BATTERY SUPPLY AND JUMPER CABLES WERE NEEDED FOR ENGINE TO RUN.TESTED THE BATTERY VOLTAGE OUTPUT ON SANTA FE WITH ENGINE COLD 12.65 AND ENGINE RUNNING 13.96 TO 14.02 RANGE ALL STARTING AND CHARGING COMPONENTS WERE OPERATING IN NORMAL CONDITIONS AND NO CHECK ENGINE OR BATTERY INDICATORS ILLUMINATING. NO SIGNS OF ENGINE MALFUNCTION WAS EVIDENT. ON 01/29/2016 AFTER HAVING TWO MORE NO STARTS WENT AHEAD AND REPLACED THE BATTERY WITH BRAND NEW ONE. ENGINE WOULD CRANK BUT NOT START.TESTED VOLTAGE ON BATTERY, ALTERNATOR, STARTER,IGNITION AND FUEL PUMP RELAYS. HAD SPARK ON ALL COILS AND FUEL. AIR FILTER WAS NEW. FELT CONFIDENT THERE WAS NO NEED TO CHECK COMPRESSION AS THERE WERE NO MECHANICAL SIGNS PRESENT. AT CERTAIN TIMES SOME ENGINE COMPONENTS DUE WEAR OUT SO I HAD A MECHANIC INSPECT THE ENGINE AND ASKED HIM TO REPLACE THE CRANKSHAFT SENSOR. ENGINE WOULD NOT TURNOVER AFTER SEVERAL ATTEMPTS AND HE COULD NOT DETERMINE THE CAUSE. ON 01/30/2016 CONNECTED MY OBD2 AND GOT A TOTAL OF 11 CODES, P0445,261,267,270,264,448. FIVE OUT OF FIRST ELEVEN WERE DISPLAYED TWICE EXCEPT P0448.I HAD THE CAR TOWED TO A HYUNDAI AUTHORIZED SERVICE DEPT ON 02/02/2016 THE SERVICE ADVISER AT FRANK HYUNDAI ADVISED ME HIS MECHANIC PERFORMED A COMPRESSION AND LEAK DOWN TEST AND INFORMED ME ENGINE HAD LOW COMPRESSION IN 3 OUT OF 4 CYLINDERS WITH ACTIVE CODES P0223 P0445 AND P2106.ONE CYLINDERS WAS SAID TO BE BLOWING AIR UP TOWARDS VALVE COVER.I WAS TOLD THEY SUSPECTED PISTON RINGS OR CYLINDER HEAD WAS CAUSE OF ENGINE FAILURE.HAD CAR TOWED HOME. AFTER FINDING BLOWN FUSE I WAS ABLE TO START CAR BUT SHUT IT DOWN IMMEDIATELY FROM LOUD NOISE COMING FROM VALVE TRAIN ROTATING ASSEMBLY.UNKNOWN SYMPTOMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10822671January 27, 2016
STRUCTURE:BODY, WHEELS, VEHICLE SPEED CONTROL
I WAS TURNING INTO A PARKING LOT DOING ABOUT 5MPH WHEN THE VEHICLE SUDDENLY ACCELERATED TO A HIGH RATE OF SPEED, TOOK ME OVER A CEMENT BARRIER, A CURB, WENT AIRBORNE, LANDED IN A BUSH WHICH IT TORE IN HALF AND TOOK WITH ME, ACROSS THE SIDEWALK AND SPUN IN THE MIDDLE OF A BUSY INTERSECTION BEFORE THE TIRE BLEW OFF THE RIM AND I GOT IT TO STOP. IT WAS TOWED TO THE DEALERSHIP WHERE IT HAS BEEN FOR ONE MONTH AS HYUNDAI DRAGGED THEIR HEELS UNTIL I GOT ANGRY AND EMAILED THEM. TWO DAYS AFTER I EMAILED THEM I GOT THE FOLLOWING LEAVING ME WITH THE REPAIRS AS WELL AS PAYING FOR THE RENTAL FOR A MONTH. THANK YOU FOR YOUR RECENT CORRESPONDENCE. WE HAVE THOROUGHLY REVIEWED YOUR COMMENTS AND REGRET THE CIRCUMSTANCES YOU HAVE EXPERIENCED. WE HAVE REVIEWED THE MATERIALS PROVIDED AND INSPECTED YOUR SANTA FE. THE ENTIRE ACCELERATION SYSTEM, INCLUDING THE PEDALS AND THROTTLE, THE BRAKE SYSTEM, AND THE TRANSMISSION WERE THOROUGHLY REVIEWED AND CHECKED. WE WERE UNABLE TO FIND ANY MALFUNCTIONS OR DEFECTS THAT WOULD HAVE RESULTED IN THE CONDITION YOU CLAIM CAUSED YOUR ACCIDENT. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10778673September 30, 2015
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2012 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE ATTEMPTING TO PARK, THE VEHICLE STALLED WITH NO WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 51,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10721192May 24, 2015
VISIBILITY/WIPER, EXTERIOR LIGHTING
WHILE DRIVING HOME FROM WORK, IT GOT DARK, SO I TURNED ON THE LIGHTS ( THE LOW BEAMS) I WAS ON THE FREEWAY, THEY SEEMED FINE BUT WHEN I EXITED THE FREEWAY ONTO A DARK SURFACE ROAD, I WAS UNABLE TO SEE MORE THAN 30 FEET AHEAD OF ME . THERE WAS TOTAL BLACKNESS ABOVE THE LIGHTS. THEY ARE NOT SET PROPERLY.I LOOKED ONLINE TO RESEARCH IF OTHERS HAVE HAD THIS PROBLEM AND I FOUND OUT THAT IT IS COMMON AND PEOPLE ARE JUST DRIVING WITH THEIR HIGHBEAMS ON TO CORRECT THIS THE LOW BEAMS ARE SET AT A TERRIBLE ANGLE, IT'S CRAZY HOW BAD THEY ARE. I LIVE IN A RURAL AREA AND CAN NOT USE THE LOW BEAMS AT ALL. THEY DO NOT ILLUMINATE FAR ENOUGH INTO THE DISTANCE TO MAKE DRIVING AT NIGHT , SAFE. I PURCHASED THIS CAR FROM A DEALER 11 DAYS AGO. I DID NOT TEST DRIVE THE CAR AT NIGHT, HAD I DONE SO I WOULD HAVE ASKED TO HAVE THE LIGHTS ADJUSTED.I WOULD LIKE YOU TO LOOK INTO THIS, AS I BELIEVE THIS MODEL VEHICLE SHOULD BE RECALLED TO HAVE THE HEAD LIGHT ADJUSTMENT FIXED IN ORDER TO DRIVE SAFELY AT NIGHT AND AS NOT TO BLIND OTHER DRIVERS BY DRIVING WITH THE HIGH BEAMS ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10717428May 19, 2015
WHEELS
I WAS AT THE HYUNDAI DEALERSHIP IN STATEN ISLAND THE DAY AFTER MY TIRE WARNING LIGHT CAME ON. THEY SAID THAT I HAD TO LEAVE THE CAR OVERNIGHT TO SEE WHAT WAS WRONG WITH THE RIGHT FRONT PASSENGER TIRE. WHEN I RETURNED THE NEXT DAY THEY SAID THAT THE TIRE NEEDED AIR. MY TIRE WARNING LIGHT CAME ON TWO MORE TIMES DURING THE TIME PERIOD THAT PROCEEDED THE SERVICE. I FILLED MY TIRE AGAIN WITH AIR THE SECOND TIME. THEN THE THIRD TIME THE TIRE WAS COMPLETELY FLAT! I CALLED ROADSIDE ASSISTANCE THE NEXT MORNING AND THEY SENT SOMEONE TO COME AND PUT THE DOUGHNUT ON THE CAR. I THEN DROVE THE CAR TO CHARLEY'S TIRE A LOCAL TIRE REPAIR SHOP TO SEE WHAT WAS WRONG WITH THE TIRE. SURE ENOUGH THERE WAS A NAIL IN MY TIRE. THE TIRE WAS NON REPAIRABLE DUE TO THE TREADS BEING EXTREMELY WORN, SO $180 DOLLARS LATER I HAD A NEW COMPARABLE TIRE PUT ON MY CAR. THE TREADS ON THE OTHER THREE TIRES ARE ALSO AT RISK ACCORDING THE MECHANIC THAT REPLACED MY TIRE AT THE TIRE SHOP. THE CRAP CONDITION OF THE ROADS ON STATEN ISLAND IS NO HELP NEITHER FOR CONDITION WAS CAUSED BY A MASSIVE POTHOLE THE FORMED IN A SEWER MANHOLE COVER. TIRES ARE A SAFETY ISSUE AND THEY SHOULD BE TAKEN CARE OF THE FIRST TIME BY THE MECHANICS AT THE DEALERSHIP SINCE MOST CAR OWNERS BRING THEIR CARS THERE TO BE MAINTAINED AND FIXED, NOT THREE TIMES AND $180 LATER BY AN INDEPENDENT MECHANIC. IF DEALERSHIP MECHANICS AND SERVICE PEOPLE CONTINUE TO BE LAZY IN THIS PRACTICE, MORE AND MORE PEOPLE ARE GOING TO BE PUT IN DANGER AND GOING ELSEWHERE TO HAVE THEIR AUTOMOTIVE PROBLEMS TAKEN CARE OF PROPERLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10713354April 28, 2015
SERVICE BRAKES, VEHICLE SPEED CONTROL
TODAY APRIL 28, 2015, MY MOTHER, DAUGHTER AND I WERE COMING HOME FROM RUNNING AN ERRAND, WHEN WE CAME TO ARE HOUSE WE PULLED UP AND WENT IN REVERSE TO PULL INTO THE DRIVE WAY LIKE NORMAL SO WE CAN PARK THE CAR IN THE GARAGE. WHEN WE PULLED IN WE WERE GOING JUST 5MPH. THEN SUDDENLY WHEN MY MOM WAS PUSHING THE BRAKE THE STOP AND PUT THE CAR INTO PARK. THE CAR OUT OF NO WHERE LURCHED AND CRASHED INTO ARE WASHER, WATER HEATER , AND CAUSED THE BACK WINDSHIELD TO SHATTER. AN WE HAVE HAD THIS CAR FOR 3 YEARS AND ITS ALWAYS THE SAME ROUTINE, SO WERE VERY SHOOK UP ON HOW THIS COULD HAPPEN. EVEN THOUGH THIS HAPPENED AT A RESIDENT IM FILING THIS SINCE IT COULD HAPPEN ANYWHERE TO ANOTHER CAR. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10703815April 5, 2015
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
WHILE DRIVING AT FREEWAY SPEED, CAR SHUT DOWN UNEXPECTEDLY, AND RESTARTED. DURING INTERIM 20 SECONDS, ATTEMPTED TO PULL VEHICLE TO LEFT SHOULDER AS I WAS DRIVING IN FAR LEFT LANE. I FELT "ENGINE DROP" OR A FEELING WHEREAS THE CAR NO LONGER FELT POWERED, CUE THAT THE ENGINE HAD WENT OFF. POWER STEERING WENT MANUAL ALONG WITH OTHER POWER ASSIST DEVICES LIKE POWER STEERING. ON DIRT SHOULDER OF FREEWAY ATTEMPTING WITH MANUAL BRAKES AND STEERING TO BRING VEHICLE OFF ROADWAY. VEHICLE RESTARTED DURING MANEUVER. STILL MOVING AT SAFE SPEED ATTEMPTED TO MERGE BACK ONTO THE FREEWAY, HAVING NOT YET DECELERATED ENOUGH YET TO CONTINUE TO PULL OVER....CLEAR AND DRY CONDITIONS IN NORTH LA COUNTY. THIS VEHICLE HOWEVER HAS ALWAYS HAD "OVERLY RESPONSIVE" OR "VERY TIGHT" STEERING, FOR LACK OF BETTER TERMINOLOGY. I LEASED THE VEHICLE AND DID NOT FULLY REALIZE, UNTIL SOME TIME PASSED, WHAT THIS 'STEERING CHARACTERISTIC' WOULD MEAN IN THE FUTURE, IN AN EVENT REQUIRING ACCURATE AND RESPONSIVE STEERING COMBINED WITH THE ABILITY TO MAINTAIN CONTROL. THE SUDDEN ENGINE POWER RESUMING, COMBINED WITH, WHAT THIS WRITER WOULD DESCRIBE AS "TIGHT STEERING" TO BEGIN WITH, MADE THE VEHICLE ROLL. THE VEHICLE, WITH WHAT FELT LIKE A "HIGH CENTER OF GRAVITY" ALWAYS FELT LIKE IT WOULD ROLL IF ONE WERE TO HAVE TO MOVE QUICKLY TO AVOID SOMETHING IN THE ROAD FOR EXAMPLE. I DID NOT REALIZE THIS FEATURE DURING MY TEST DRIVE. BEING A LESSEE I WAS OBLIGATED TO KEEP THE VEHICLE FOR 3 YEARS. THE VEHICLE ROLLED SEVERAL TIMES WHILE CROSSING 3 LANES OF AN OCCUPIED NORTHBOUND HIGHWAY 14. A SUDDEN JOLT RESULTED IN A FRACTURE OF L1 VERTEBRAE. DURING ROLL, JACK BECAME UNDONE FROM WHERE IT WAS FACTORY MOUNTED UNDERNEATH LIFT UP COVER, AND HAD NEVER BEEN REMOVED. FLAILING AROUND IN THE VEHICLE NOW WAS THIS HEAVY SCISSOR JACK BOUNCING AROUND IN THE VEHICLE COMPARTMENT WITH ME. I AM GLAD TO BE ALIVE. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10703165April 1, 2015
ELECTRICAL SYSTEM
WHILE DRIVING A/C TURNED ITSELF ON, WOULD NOT TURN OFF WITH THE OFF BUTTON, HAD TO SELECT HEAD/FOOT AIRFLOW BUTTON TO GET SYSTEM TO TURN OFF. SECOND INCIDENT ON MARCH 30TH A/C WOULD NOT TURN OFF WHILE VEHICLE WAS IN PARK PRIOR TO ENGINE SHUT OFF, HAD TO SELECT SEVERAL DIFFERENT SETTINGS BEFORE A/C WOULD SHUT OFF. THIRD INCIDENT TODAY AGAIN A/C TURNED ITSELF ON AND WOULD NOT TURN OFF PRIOR TO ENGINE SHUT OFF - HAD TO AGAIN SELECT SEVERAL DIFFERENT SETTINGS TO TURN OFF A/C. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10689925February 23, 2015
FUEL/PROPULSION SYSTEM, ENGINE, POWER TRAIN
WHILE STOPPED AT A RED LIGHT ON AN INCLINE, VEHICLE DID NOT MOVE WHEN GAS PEDAL WAS PRESSED. IT FELT LIKE THE CAR HAD STALLED OUT BUT THE RPM'S WERE STILL BETWEEN 1 AND 2. WHEN I PRESSED HARDER ON THE GAS THE CAR LURCHED FORWARD. THIS HAS HAPPENED SEVERAL TIMES AND IS NOW HAPPENING MORE OFTEN, NOT ALWAYS ON AN INCLINE OR WHEN TEMPERATURE OR ENGINE IS COLD. TAKING TO DEALER FOR REPAIR BUT TOLD IF THEY CAN'T DUPLICATE THEY CAN'T DO ANYTHING ABOUT IT. I HAVE ONLY OWNED THIS CAR 4 MONTHS AND WANT TO GET RID OF IT BECAUSE I'M AFRAID TO DRIVE IT NOW. NOT SURE IF ITS A PROBLEM WITH THE TRANSMISSION OR FUEL SYSTEM BUT SOMETHING IS DEFINITELY NOT RIGHT. HOPE IT HAPPENS FOR THE DEALER SO IT CAN BE FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10689747February 21, 2015
VEHICLE SPEED CONTROL
FEBRUARY 20,2015 ABOUT 7:30 IN THE EVENING AS I WAS GOING UP A GRADE TOWARDS A RED LIGHT , MY CAR SURGED FORWARD WHEN I WAS BRAKING. I APPLIED MORE PRESSURE BUT THE CAR DID NOT STOP UNTIL I THREW IT INTO PARK AND HAD HIT THE CAR IN FRONT OF ME. I CALLED 911 TO REPORT THE ACCIDENT. THE CAR IN FRONT HAD SOME GATE CRACK. MY CAR HAD CRACKED PLASTIC UNDER THE BUMPER AND MARKS ON THE PLASTIC PART OF THE BUMPER. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10683622February 16, 2015
ELECTRICAL SYSTEM
VEHICLE INEXPLICABLY LURCHED AHEAD WHEN FOOT ON BRAKE, WENT OVER A CURB, THROUGH SOME GRASS AND INTO AND OVER A FIRE HYDRANT. WAS UNABLE TO STOP/CONTROL THE VEHICLE,. VEHICLE IS CURRENTLY UNDRIVEABLE AND AT THE BODY SHOP FOR REPAIRS. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10681890February 7, 2015
ELECTRICAL SYSTEM
ON 2/4/15, MY 2012 SANTA FE HAD AN UNEXPECTED SUDDEN ACCELERATION, RESULTING IN EXTENSIVE DAMAGE TO THE VEHICLE AND ME, THE DRIVER. I HAD BACKED INTO MY PARKING SPACE AT WORK FACING A BUSY ROAD AND WHILE RE-POSITIONING VEHICLE, GOING FROM REVERSE TO DRIVE, WITH MY FOOT ON THE BRAKE, THE CAR PROPELLED FORWARD, GOING THROUGH A 4 FOOT SNOW BANK AND INTO A STONE WALL. THE DRIVER AIR BAG DEPLOYED AND HIT ME DIRECT IN CENTER CHEST. ALL OF THIS OCCURRED IN ABOUT 2 SECONDS AND I HAD MY FOOT DOWN HARD ON THE BRAKE AND WAS ATTEMPTING TO PUT MY LEFT FOOT ON THE EMERGENCY BRAKE. *JS IT WAS A MIRACLE THAT I DID NOT HIT A PEDESTRIAN OR OTHER VEHICLE, WHICH WHEN I LATER PROCESSED THIS, WAS THE MOST FRIGHTENING PART.. AFTER GOOGLING THIS COMPLAINT, I WAS STUNNED TO SEE HOW MANY PEOPLE HAVE HAD SIMILAR INCIDENTS.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10660800November 25, 2014
ELECTRICAL SYSTEM
WHETHER THE VEHICLE IS RUNNING IDLE OR DRIVING AT ANY SPEED, THE AC IS MANUALLY TURNED OFF WITHIN 30 TO 60 SECONDS THE AC WILL TURN ON BY ITSELF. THIS IS AN ELECTRICAL ISSUE THAT COULD CAUSE A FIRE, PROPERTY DAMAGE, A CRASH, OR FATALITY AND SHOULD BE ADDRESS BY THE MANUFACTURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10660136November 21, 2014
ELECTRICAL SYSTEM
WAS MAKING LEFT HAND TURN, CAR JUST DIED, NO WARNING AND NO LIGHTS CAME ON. COASTED TO STOP AND CAR STARTED RIGHT UP[. ANOTHER TIME LEAVING PARKING LOT CAR STARTED WAS RUNING FINE THEN LOST SPEED, COULDN'T GO OVER 25 MPH TOOK CAR TO HYUNDAI SHOP AND THEY CKECK CAR AND THEY DID ALL THE CHECKS AND REPAIRS AND SAID CAR SHOULD BE OK. TICKET #[XXX]. ALSO CALLED HYUNDAI COMPANY AND REPORTED THE INCIDENT TO THEM,, CASE #[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654282November 11, 2014
ENGINE
DRIVING DOWN THE STREET AND WITHOUT WARNING THE CAR JUST DIED. I DIDN'T KNOW WHAT WAS GOING ON AS NO LIGHTS APPEARED BUT THE STEERING WAS VERY DIFFICULT AND I REALIZED THE CAR JUST STOPPED RUNNING FOR NO REASON. IT WAS VERY ALARMING SINCE I WAS IN THE MIDDLE OF THE ROAD DRIVING. NOT STOPPED OR TURNING. LUCKILY THERE WERE NO CARS BEHIND ME BUT HAD I BEEN ON A BUSIER ROAD OR GOING AT A HIGHER SPEED, IT COULD HAVE BEEN EXTREMELY DANGEROUS AND EVEN MORE SO FOR AN INEXPERIENCED DRIVER. I AM VERY CONCERNED ABOUT THE SAFETY OF THIS CAR NOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10639873September 29, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 HYUNDAI SANTA FE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE WOULD SUDDENLY SHUT OFF WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE ENGINE AND THE VEHICLE WOULD RESUME NORMAL OPERATION. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS AND THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE AND NO REPAIRS WERE PERFORMED. THE VEHICLE CONTINUED TO EXPERIENCE THE FAILURE. THE MANUFACTURER WAS NOTIFIED, BUT NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 8,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10637929September 21, 2014
ENGINE, ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES
ON TWO SEPARATE OCCASIONS, MY 2012 HYUNDAI SANTA FE STALLED, FOR NO APPARENT REASON, CAUSING LOSS OF STEERING, WHEEL CONTROL, AND BRAKES. ON THE FIRST OCCASION, I WAS DRIVING THROUGH A MALL PARKING LOT. WHILE MAKING A LEFT TURN AND ATTEMPTING TO DRIVE DOWN A ROW OF PARKING SPOTS, MY CAR STALLED AND I WAS UNABLE TO TURN THE STEERING WHEEL, BRAKE OR GUIDE THE VEHICLE. ON THE SECOND OCCASION, I WAS TURNING LEFT DOWN THE STREET TO MY HOME. AGAIN, WITHOUT WARNING, THE CAR STALLED, VARIOUS LIGHT ELIMINATED ON THE DASH, AND I LOST COMPLETE CONTROL OF THE VEHICLE. I HAD NO ADVANCED WARNING AND THE CAR OTHERWISE SEEMED TO BE RUNNING NORMALLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626994August 21, 2014
SEAT BELTS
THE MIDDLE SEAT (PASSENGER) DRIVER'S SIDE SHOULDER SEAT BELT CAME APART WHEN A PASSENGER TRIED TO BUCKLE UP. THE PASSENGER PULLED THE SHOULDER STRAP OUT TO PULL AROUND AND BUCKLE TO THE SEAT LATCH WHEN THE LATCH PLATE JUST SLIDE RIGHT OFF OF THE BELT. THERE WAS NOTHING SECURING THE SHOULDER STRAP. IT JUST CAME APART. I WENT TO THE DEALERSHIP TO HAVE THE PROBLEM CHECKED OUT AND FIXED AS I WAS CERTAIN IT WOULD BE COVERED UNDER THE CAR'S WARRANTY. I WAS SHOCKED TO FIND OUT THAT I WOULD HAVE TO PAY A COUPLE OF HUNDRED DOLLARS TO HAVE THE SEAT-BELT FIXED! HOW COULD THE DEALER/MANUFACTURER NOT BE RESPONSIBLE FOR A SEAT-BELT MALFUNCTION? I STILL HAVE THE SEAT-BELT PROBLEM AS I BELIEVE THAT HYUNDAI SHOULD FIX IT AND NOT CHARGE ME. IF THIS HAPPENED TO ME, THEN I FEEL THAT IT PROBABLY HAS HAPPENED TO OTHER VEHICLE OWNERS SO I AM TRYING TO FIND OUT IF THIS IS A WIDER SPREAD PROBLEM THAN JUST A FLUKE WITH ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626910August 20, 2014
ENGINE
FIRST TIME THE INCIDENT HAPPENED I WAS DRIVING ABOUT 20 MPH, AND AS I MADE A LEFT TURN THE CAR DIED COMPLETELY. NO CONTROL OF STEERING AND HAD TO BRAKE VERY HARD TO GET THE CAR TO STOP. PUT IT IN PARK AND CAR STARTED RIGHT UP AGAIN. LUCKILY NO OTHER CARS WERE AROUND ME. IT HAPPENED AGAIN ABOUT 1 MONTH LATER AFTER MAKING A LEFT TURN AGAIN. TOOK THE CAR TO THE HYUNDAI SERVICE DEALER AND HE REPLACED THE THROTTLE BODY AND CLEANED ALL THE GROUNDS. THE CAR RAN GREAT FOR ABOUT 6 MONTHS AND ABOUT 3 MONTHS AGO I WAS DRIVING ON A FREEWAY OFF RAMP GOING ABOUT 25 MPH AND THE CAR COMPLETELY DIED AGAIN. I PUT THE CAR IN NEUTRAL AND TURNED IGNITION ON AND IT STARTED RIGHT UP. ONE MORE INCIDENT OCCURRED, 2 WEEKS AGO, WHILE SLOWING TO A STOP SIGN THE CAR DIED AGAIN. I EVEN CHANGED TO A HIGHER GRADE GAS. BUT I AM STILL HAVING THE SAME PROBLEM. I FEEL UNSAFE AND INSECURE DRIVING THIS VEHICLE. I DON'T THINK HYUNDAI CAN FIGURE OUT HOW TO SOLVE THIS PROBLEM WITH THESE SANTA FE'S. WE WILL BE TAKING THE CAR BACK TO THE HYUNDAI SERVICE CENTER AGAIN NEXT WEEK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10619533August 7, 2014
ENGINE, VEHICLE SPEED CONTROL
WE EXPERIENCE A FEELING OF LOSS OF POWER AND ALMOST STALLS WHILE TRYING TO MAKE LEFT OR RIGHT HAND TURNS FROM A COMPLETE STOP. IT HAS HAPPENED SINCE WE PURCHASED CAR IN 2012 BUT SO INTERMEDIATELY THAT WE WOULD JUST TRY AND EXPLAIN IT AWAY (WE CAME UP WITH OH - WE ARE TRAVELING IN THE MOUNTAINS, GOT BAD GAS, WEATHER HOT, WEATHER COLD, MAYBE I IMAGINED IT) BUT WHEN I ALMOST GOT HIT IN THE SIDE TOOK IT IN TO DEALER AGAIN. THEY HAVE HAD IT 4 TIMES FOR THE SAME TROUBLE AND UNTIL THE LAST VISIT COULD NOT DUPLICATE IT - DEALER IN JUNE 2014 KEPT CAR MANY DAYS AND THEN I RECEIVED A CALL FROM SERVICE MANAGER WHO ASKED IF I BRAKED LEFT FOOTED - WELL YES I DO AS MY HUSBAND DOES. HE SAID THEY COULD DUPLICATE THE PROBLEM ONLY WHEN THEY LEFT FOOTED BRAKED AND THEIR SOLUTION WAS TO NOT DO THAT. I ASKED SOME MORE QUESTIONS, BASICALLY WHY THAT WOULD MAKE A DIFFERENCE SINCE WE HAVE ALWAYS DONE IT. HE SAID SINCE THE TOYOTA PROBLEMS THE SENSORS IN CARS ARE MORE SENSITIVE? I TOLD HIM THERE ARE OVER 80 COMPLAINTS WITH THE ODI FOR SAME PROBLEM IN 2012 SANTA FE - HE SAID OH THAT IS A DIFFERENT PROBLEM - I READ ALL OF THEM - TROUBLE SOUNDS THE SAME TO ME. WE RESEARCHED THIS CAR BEFORE BUYING - NOTHING IN THEIR ADVERTISEMENTS, PAPERWORK OR ON THE NET SAID LEFT FOOTED BRAKING WILL CAUSE YOUR CAR TO STALL - WE WOULD NOT HAVE PURCHASED IT HOWEVER, I AM NOT EVEN POSITIVE THAT IS THE PROBLEM. I DID ALSO OPEN A COMPLAINT WITH HYUNDAI - THEY DENIED A CLAIM OF A LEMON CAR AND SAID TO JUST TO STOP BRAKING LEFT FOOTED. THE LETTER SAID THEY DROVE IT 200 MILES WITH NO DUPLICATION OF TROUBLE WHICH IS NOT WHAT THE SERVICE MANAGER TOLD ME - THEY WERE ABLE TO DUPLICATE IT. WE NOW HAVE A CAR I WILL NOT DRIVE BECAUSE IT IS DANGEROUS AND WHO WOULD BUY IT SINCE WE WOULD HAVE TO DISCLOSE THIS HESITATION PROBLEM. JUST REC. LETTER FROM LAWYER ASKING US TO CALL HIM - HAVE NOT YET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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