Hyundai Palisade Complaints

2,511 consumer complaints on file.

#11614096September 11, 2024
VISIBILITY/WIPER
Back seat window glass (both sides) are cloudy/foggy to such a degree that it obscures visibility, especially in direct sunlight. While backing out of driveway, could not see a child on bicycle and nearly hit him. He yelled out loud enough that I slammed on my brakes. Have had similar incidents when backing out of parking spaces and turning corners. Dealership replaced driver side with new glass about 10 days ago but new glass is just has defective as original glass. Refer to attached photos. The cloudiness is not as evident in low light conditions. First noticed it a few days after purchasing the vehicle new in August of 2022 but thought it would clear up on its own. Incident with boy on bicycle occurred on 8/21/24. Obviously this is a defect in the glass manufacturing and is an unsafe and dangerous condition. No one at Dealerships seem to take it seriously.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614081September 11, 2024
SERVICE BRAKES
Shaking and not braking at slow speeds going on bumpy roads. It happened a several times to me, once almost entered the crossing, this is not normal.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613921September 11, 2024
SERVICE BRAKES
Antilock braking system has issues. On two separate occasions when stopping at an intersection with significant potholes the car shook and wouldn't come to a stop no matter how hard the brake was depressed. It would not come to a stop and had to take foot off the brake and press down hard again for it to respond.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613874September 10, 2024
SERVICE BRAKES
We were driving down a rough road about 15-20mph coming to a stop sign when I started breaking the ABS breaks engaged and I could not stop the vehicle in time and almost got hit by oncoming traffic. After that event the car breaking system worked properly. I did not notice any warning lights on dash board. I have called the dealer waiting on a response.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613868September 10, 2024
SERVICE BRAKES
The ABS seems to kick in over aggressively. It will kick in and the brake pedal gets all jiggly on slight changes in road situations. For example, going into my driveway, driving over a manhole cover, etc. This has felt dangerous in several instances if I'm slowing down for a red light and the ABS kicks in and significantly increases my stopping distance.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613865September 10, 2024
SERVICE BRAKES
While driving at slow speeds over bumps or potholes the vehicle shakes and doesn't stop. I have to remove my foot from the brake and smash the pedal to the floor. It happens at least once a week. The dealership hasn't seen it yet. I drive with my two kids in the car 90% of the time so it is a major concern.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613838September 10, 2024
SERVICE BRAKES
Experience weird braking on bumps, potholes, sand, etc. Car won't stop normally when this problem activates. Very unsafe. Brake pedal starts "vibrating" when this is happening. It wont brake normally. There is no warning lights. No issues other than this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613818September 10, 2024
SERVICE BRAKES
When slowing down from a slow speed the car will begin to shake. This is intermittent.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613793September 10, 2024
SERVICE BRAKES
When hitting a pothole or bump at low speeds the braking system fails and does not brake. As if the abs system engages and leaves me going further when i need to stop. This problem always happens on the same street where i live
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613485September 9, 2024
STRUCTURE:BODY
Sunroof randomly exploded while I was driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613395September 9, 2024
POWER TRAIN, STEERING
In June of 2024, my Hyundai Palisade started shuddering every time I shifted from 20mph to 30mph. Twice the car shuddered and stopped at intersections and had to be shut off and restarted. I then received an engine light on my dashboard. I dropped off at Safford Hyundai in June and after evaluation by mechanic was told several components should be changed. 1)Replace three ignition coils 2)Replace three injector gaskets 3)Replace all 6 spark plugs 4)Perform Fuel Injector cleaning service. Total cost was $2,875.95. I was told the repair would take 1 day but received the car after 5 days and that too after many calls and emails. On the day we received the car, we had to drive long distance for our summer vacation. Within a few miles of our summer vacation, the car started shuddering again. This problem was supposed to be solved by the repairs that had just been done. I immediately informed Safford Hyundai. When we got back from vacation, I took the car to a nearby well know mechanic and he immediately said that was a transmission issue and should have been covered by Hyundai warranty. I went back to Safford Hyundai dealership and that is when they said indeed it was a transmission issue and was covered by warranty. This was on 8/7. Unfortunately because of the huge backlog of Hyundai transmission issues, I was told I wouldn’t receive my new transmission for 1 to 2 months. I contacted Hyundai corporate and pushed to get my car back. I was told they would expedite my transmission and was told to pick up the car on 8/30. I went to pick up the car and immediately noticed that the steering wheel sounded like it was being sandpapered every time I turned. My car steering wheel turned smoothly prior to the whole transmission change. I literally made a circle around the service center and turned my car in back for repair. I was told to leave my car at the Hyundai dealership and they would get back to me. My car is still in repair. Email several times.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613334September 8, 2024
SERVICE BRAKES
Yesterday at roughly 6:25 PM while while coming to a stop traveling about 7-10 mph the braking system failed to stop the vehicle. The ABS system went off violently and the steering wheel and entire vehicle shook violently. It was as if the braking system completely stopped responding mid stop. The vehicle was within 3 feet of hitting another vehicle. Well, this vehicle has exhibited these symptoms before it is usually only a shuttering, and the vehicle comes to a stop nearly normally. However, this time it did not Stop and continued forward. This has been inspected by the dealership once before with nothing found.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613173September 7, 2024
SERVICE BRAKES
My wife nearly crashed into a vehicle because the brakes on her 2023 Palisade would not work! I researched and she is not the only one this has happened to. It seems to be a known issue but there is no recall assigned to this, which is a huge safety concern for my wife and for our daughters, which were in the car when this happened. It could have been much worse if the brakes failed and the car were to drift into cross-traffic! This needs to be addressed immediately before someone gets seriously injured or even dies! In the meantime, our Palisade will not be driven.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613172September 7, 2024
SERVICE BRAKES
The car would not brake when approaching a stoplight and I nearly ran into the vehicle in front of me. I had my daughters and a friend of theirs in the car and it could have been disastrous if I were to have not been able to brake and drove into cross traffic! This issue needs to be addressed immediately before someone gets seriously injured or dies!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613091September 6, 2024
SEAT BELTS
Second row seatbelts will randomly unbuckle while driving. Despite making sure they are securely fastened.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11612928September 5, 2024
ENGINE
Within the first month after the purchase in late August 2022, the car would shake when turning onto road. Depressing the gas peddle did nothing. The speedometer would not go over 20 mph, but the car was not moving, only coasting. The RPM would jump to over 3000 RPM. Again, the car is not moving, only coasting. There was no engine noise, only the sound of the gas pedal hitting the floor. Subsequent pumps of the gas peddle did nothing, but about 20-30 seconds of this behavior, the car would start to kick into Drive. There were no instrument panel alarms, warnings, or lights. By October 2022, the problem occurred every time I drove the car first thing after it had been off for several hours. For the rest of Fall, Winter, and Spring with temperatures under 30 degrees, this problem would occur. I have to use one of 2 highways to leave my home. Both highways were dangerous for this problem. I had to wait for no traffic as far as I could see, but with coasting speeds and no control, it didn't take long for traffic to catch up. In some cases, after a turn onto a highway or 2-lane busy street, there was no where to coast off the road. I used hazard lights a lot, but it was clear that the danger was significant. The third cold weather season is coming soon. The problem will most certainly occur has it has every year since we purchased it. The problem seems to occur at intersections where this is a greater than 5% grade. It does not occur on a flat grade. The dealer tells us that unless their diagnostic equipment from Hyundai USA cannot detect a problem, then they cannot do a repair. Even though the technicians witnessed the problem away from the dealership, they cannot make it fail at the dealership. They want to keep the car for days or weeks, but we've been through this and I turned them down. Hyundai USA keeps telling me to file a claim, which I did. To date, I have not received any further correspondence since I filed it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11612865September 5, 2024
POWER TRAIN
See attached document for complaint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11612726September 5, 2024
SEAT BELTS
The driver seat belt only locks sometimes. It also will unlock while driving. This is a safety issue if I'm in an accident I can be thrown from the vehicle. I contacted the dealership and they advised no recall has been attached to my VIN but it is under warranty still so they can fix. When the seat belt unlocks the seat belt light is triggered and the alarm goes off
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11612706September 4, 2024
SUSPENSION
The rear shocks have failed multiple times on my vehicle. The original shocks failed under 50k miles. I had them replaced on February 14 with OEM shocks at the dealership. The replacement rear driver side shock began leaking last week, approximately 6.5 months after install. It is currently available for inspection upon request. Without properly working shocks, the car is more difficult to control over rough roads, and creates a safety hazard for myself and others. The original shock issue that was corrected in February was reproduced by the dealer and an independent service center. The new problem is self diagnosed, but is very evident when looking at part and surrounding area (fluid leaking from the shock and dirtying the surrounding parts). The vehicle has not been inspected by the manufacturer, police, insurance representatives or other parties. There were no symptoms of the problem prior to failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11612052September 1, 2024
UNKNOWN OR OTHER
While the car was in motion all the warning lights started going off for Adaptive Cruise Control, Automatic Emergency Braking, Blind Spot Warning, Forward Collision Warning, Lane Departure Warning, Lane Keeping Assistance, Parking Collision Warning, Rear Cross Traffic Warning saying that they weren’t working and then the power steering turned off all the dash lights came on like the check engine, the oil light, battery, Car lock, Abs, Traction on and off, Tire pressure etc. then the engine turned off and would not start again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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