Hyundai Palisade Complaints (2024)

380 consumer complaints on file.

#11709813January 9, 2026
SEAT BELTS
I am submitting this complaint to report a serious safety issue involving the driver’s seat belt buckle in my vehicle. While driving, the driver’s seat belt buckle failed. Specifically, the buckle un latched and it was then unable to re-latch after that. Making it impossible to be securely buckled while driving. There was no previous warning that the seat belt would fail. This occurred while the vehicle was in operation and created a significant safety risk. The failure of a primary safety restraint is extremely concerning, as it compromises the driver’s ability to operate the vehicle safely and increases the risk of serious injury in the event of a collision. This issue appears to be a defect in the seat belt buckle mechanism, not the result of misuse.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11708543January 3, 2026
POWER TRAIN
Hyundai Palisade fails to shift gears from 1st to 2nd or 2nd to 3rd coming from a stop. Engine RPMS continuously shoots up until I put it in park causing a very unsafe environment since I had would be forced to stop in moving traffic. Brought car to Hyundai dealership and upon inspection they found internal transmission failure where they removed and replaced with a refurbished transmission. This also causes some concern and have noticed already replication of this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11706840December 23, 2025
SERVICE BRAKES, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
I just purchased the new 2024 Palisade. We were traveling about 15-20 mph when approaching a stop sign when I pressed the brakes the ABS braking system went on and I could not stop the car. The car seemed to learch forward while the ABS braking was going on and the car did not stop in time and we traveled into the middle of the intersection. Good thing the driver coming from the cross street slammed on his brakes and did not hit us. The road we were traveling on was a little rough and bumpy at the point the ABS engaged when I was breaking. The braking after the incident seemed to be normal operation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703753December 8, 2025
SEAT BELTS
The contact owns a 2024 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 25V607000 (Seat Belts); however, the part to do the recall repair was not yet available. The contact stated that upon further inspection, the second-row seat belt buckles failed to latch closed as intended unless excessive force was used, and the seat belt occasionally independently unlatched. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11702620December 2, 2025
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Automatic emergency braking. Vehicle has had several instances of slaming on brakes for no reason. Last time we were traveling about 35 miles per hour with a vehicle traveling behind us when system slammed on brakes locking them up and bringing us to a complete stop. We were traveling in the dark, in a rough road in a construction zone. No warnings lamps or messages. Scared us very bad. We are having the vehicle checked the next time we have in for service. Seat belts not fixed as of last service 10/25/25, per dealer no remedy available at this time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11702270December 1, 2025
SEAT BELTS
Dealer advised us to continue driving with a defective seatbelt. Hyundai Customer Care disconnected the call when we attempted to discuss the safety risk and did not offer a loaner or temporary vehicle. Parts unavailable for months.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11701644November 26, 2025
SERVICE BRAKES
During a routine inspection at Ron Marhofer Hyundai in Akron, OH on November 22, 2025, the technician reported that both the front and rear brake caliper brackets on my 2024 Hyundai Palisade were “caliper bracket dry.” The inspection sheet also included the following warning from the dealership: “If not replaced, the brake caliper will fail, causing a dangerous condition where either the vehicle will not stop or will pull severely to one side when it does.” This was found on a 17-month-old vehicle with about 33,540 miles. Brake caliper slide pins and brackets should not be completely dry on a vehicle this new unless something was defective in the lubrication, assembly, or materials. The dealership confirmed the condition, provided photos, and gave a repair estimate. I contacted Hyundai Consumer Affairs and the case was escalated several times, but Hyundai ultimately declined to cover the repair, even with the dealer’s written statement that the calipers may fail and the vehicle may not stop. Based on the age of the vehicle, the dealer’s warning, and the nature of the problem, this is a premature brake system defect that creates a real safety risk to me and others on the road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11701637November 26, 2025
SERVICE BRAKES
ABS system activated when I hit a bump of any kind and I'm slowing down, like a speed bump, a 1/2"edge on my curb as I enter my driveway a little faster than usual. Or exit a long drive at that is dry and lower than the sidewalk and tires flyi over the edge of sidewalk and it activates pumping the brages repeatedly. Dates have been recent and a while ago. 11-25-25 and I don't have exact dates but probably 2 months ago and 4 months ago and 6 months ago and even 1 year ago. I took to the dealer but they said they couldn't recreate it so the couldn't fix anything. That was early on. I thought I was going to hit my garage door because it prevented me from stopping faster. It disengages my ability to use the brakes. They don't activate when being slammed on just when the road is rough. I looked in forums and many others have this issue. Please got it I hate it and it makes me want to return the vehicle because I don't feel safe when it happens.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11701092November 23, 2025
SERVICE BRAKES
There has been several occasions where I am coming up to a corner or to a stop light and when I brake and, there is an area of 'washboard' or pot holes, the brakes stop working. I took the vehicle into the dealership (7/24/2025) and told them about the breaking issue and they were able to replicate the issue, but they do not have a fix for it. It is very disconcerting when this happens and the car doesn't stop right away.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11700922November 21, 2025
SERVICE BRAKES, VEHICLE SPEED CONTROL
When driving over bumps, potholes, or railroad tracks with the breaks being pressed, the brakes would pulsate and causing vehicle to stop at a further distance. Due to taking longer time to slow down and stop, I almost hit another vehicle in front of me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11700874November 21, 2025
UNKNOWN OR OTHER
[XXX] stalling in the middle of the street multiple times with kids in the car on the highway INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11698145November 7, 2025
SEAT BELTS
The contact owns a 2024 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 25V607000(Seat Belts); however, part to do the recall repair were not yet available. The contact stated that upon inspection, the contact noticed that the front driver side, front passenger side, rear driver side, middle row rear, and rear passenger’s side belts failed to latch securely as intended. No warning light was illuminated. The local dealer was contacted. The vehicle was not repaired due to the costs. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11698069November 7, 2025
STRUCTURE:BODY
I was driving and the sunroof glass randomly combusted. Nothing hit it, and there were no other cars around.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11697793November 5, 2025
SERVICE BRAKES
I have owned the 2024 Hyundai Palisade for 11 months. On average, I experience at least twice a month an issue with the braking system when coming to a stop. It appears mainly associated with uneven road or where loose gravel or asphalt maybe on the roadway. The vehicle's frontend vibrates and the brakes do not grab and hold. I have to release the brake pedal and then reapply the brakes, all the while my vehicle is continuing moving forward. Today, I was coming up to a stop light and almost went into cross traffic.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11697693November 5, 2025
SEAT BELTS
we have had the seatbelt come unbuckled twice in second row seat. I am being told by the dealer that there is "no remedy" for this problem. I am also being told to continue to drive my car even though the seat belt buckles may fail in an accident
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11697506November 4, 2025
VISIBILITY:SUN/MOON ROOF ASSEMBLY
The contact owns a 2024 Hyundai Palisade. The contact stated that while driving 60 MPH on the highway, there was an abnormal booming sound coming from the sunroof, and they discovered that the sunroof glass had shattered. A dealer was contacted. The vehicle was not taken to the dealer or an independent mechanic. The sunroof was replaced, and the vehicle was repaired. The manufacturer was notified of the failure and informed the contact to take the vehicle to the dealer to be replaced. The approximate failure mileage was 14,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11696831October 31, 2025
SEAT BELTS
The contact owns a 2024 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 25V607000 (SEAT BELTS); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The contact had a safety concern regarding the vehicle and was afraid of driving the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11696754October 31, 2025
SERVICE BRAKES
ABS System failure at speeds below 30mph/rough surface. ABS system shutters and braking feels as if the vehicle will not stop. Other owners are reporting the same issue, plus no fix yet from Hyundai.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11696008October 28, 2025
SEAT BELTS, SEATS
I’m writing to report a serious safety concern with my 2024 Hyundai Palisade (VIN: [XXX] ). The second-row seat belt on the passenger side does not retract or stay secure properly. It often remains loose or gets stuck when pulled, and sometimes won’t tighten back automatically. I brought my vehicle to the dealership, but they said they couldn’t replicate the issue. I recorded a video clearly showing the problem, which I am attaching to this message. This is extremely concerning to me because I have young children who sit in the second row, and I’m worried the seat belt could fail to protect them in an accident. It’s very scary as a parent to see a safety feature not working correctly in such a new vehicle. Additionally, the rear charger port doesn’t work properly — the dealer said it’s due to using a non-Hyundai phone charger, but the issue happens with multiple certified chargers and different devices. After checking online, I learned that Hyundai has an active seat belt recall (#283) for Palisade models (2020-2025), and my vehicle seems to fall within the affected range. I am requesting a case number and for this issue to be investigated under that recall and warranty coverage. Please confirm receipt of this message and let me know how to send or upload the video evidence for your review. I’d also like a follow-up from a regional case manager, as this is a potential safety defect involving children. Thank you for your attention and for helping ensure my family’s safety. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11695901October 27, 2025
SERVICE BRAKES
I was coming to a stop and pressed on the brakes and my car would not brake . It started jerking but continued forward. I almost hit the car in front of me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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