Hyundai Palisade Complaints

2,511 consumer complaints on file.

#11457628March 21, 2022
VISIBILITY/WIPER
WINDSHIELD CRACKED UPON BIENG HIT BY A SMALL ROCK FROM THE ROADWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11456875March 15, 2022
SEAT BELTS
The seat belt latch the right front passenger won’t receive the metal fitting. Took to dealer they could not repair. Glad to order a part after 1 week the said the part was back ordered and they did not know when it would arrive. Talked to Hyundai and filed a complaint. After 1 week they called back with no answer. This is a safety issue if someone rides in the front passenger seat they cannot be buckled in. There are a number of similar complaints in Hyundai owner forums. The rep from Hyundai said on the phone that Nhtsa would be concerned about this when I told him I would file a complaint
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11455404March 6, 2022
SEATS, UNKNOWN OR OTHER
This is health concern and I have felt that my bronchial tubes are getting hot and eyes/throat/nose pain after 15 minute driving, then the pain keeps going on for while even after driving. I suspect toxic degassing from seats or interior materials in vehicle, or comes from engine room. This degassing might have been gradually decreased since purchasing this Palisade in April, 2021, however, I am still suffering from respiratory pain when I drive this vehicle. Hyundai Service Center inspected this Palisade and they told me toxic gas comes from headrests, and offered me to replace headrests. They said a thousands of people complained about this issue already. However, I don't think the toxic gas is from only headrest, but also from the others. They cleaned the headrests, but nothing changed. I conducted inspections personally as follows. 1. Tested indoor air quality in the vehicle by using a sensor from Winix 5500-2 Air Purifier without running engine and with closed all doors/windows/vent. 2. Tested indoor air quality in the vehicle for 10 minutes by using Gray Wolf AdvancedSense Pro with multiple DirectSense probes and with closed all doors/windows/vent and running a fan (indoor air circulation) The result from a sensor of Winix 5500-2 Air Purifier showed "Bad air quality" at the test number 1 regardless headrests (without headrests). The result from Gray Wolf AdvancedSense Pro showed HCN 120.0 micron g/m3, TVOC 1200 ppb, and SO2 0.2 ppm. I believe those values would be increased if measurement time increase. There is no warning lamps, messages or other symptoms of the problem prior to the issue when they first appear. Every day, I drive this Palisade and I feel pain and hot on my respiratory, even it keeps going on by next day morning. My primary doctor recommended me to report this case to EPA or NHTSA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11455206March 4, 2022
UNKNOWN OR OTHER, VISIBILITY/WIPER
Cracks occuring on windshield without direct impact. Requesting warranty repair but is not being honored by dealer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453089February 20, 2022
VISIBILITY/WIPER
Windshield cracks too easily. Glass is not strong, very thin, non protective. 2600 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451386February 10, 2022
STRUCTURE:BODY
When i was driving on an interstate suddenly the Sunroof glass bursted and shattered in to pieces. There was nothing fell on to us only because I had the sunroof cover closed. I just heard a huge noise like shotgun fired and found out that the glass shattered and blew out a hole in the sunroof glass about 18" across. I was 6 hours from home and took it the the local dealer for review the following day. The dealer did promptly and professionally address the matter and they are covering it under warranty. Many owners of Palisades reported this issue as well
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450975February 8, 2022
VISIBILITY/WIPER
The car cannot be driven in the snow. The windshield wipers are "recessed" below the hood. While driving in snow when snow gets pushed down the wipers sense the snow and shutdown/lockout. The driver (my spouse) spent 20 minutes trying to remove all snow and was forced to driver without wind shield wipers in a snow storm. It has happened both times the car was driven in the snow.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450874February 7, 2022
VISIBILITY/WIPER
The contact owns a 2020 Hyundai Palisade. The contact stated while driving in inclement weather at an undisclosed speed, the front windshield wipers became inoperable causing a visibility hazard while driving. The contact veered to the side of the road and cleared the snow from the windshield and waited approximately 45 minutes before the windshield wiper regained normal function. While driving back to the residence the failure recurred. There was no warning light illuminated. The contact took the vehicle to a local dealer who inspected the vehicle but could not duplicate the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450852February 7, 2022
VISIBILITY/WIPER
When there is snow or ice build up under the front wipers that prevents them from going to thier “starting position or offer any resistance the wipers will no longer continue to function. So during snow storms when this occurs the wipers do not work requiring the driver or other occupants to get out sometime even opening the hood due to the large wiper well on the car to clean all residual snow or ice including that under the hinge. This can be extremely dangerous if you need to do this on the side of a road or highway in poor weather like blizzard or heavy snow fall. Please note the wipers still have full and proper range to go up and may have just have gone up. But once they can’t go down they shut down operations I think in order to prevent motor damage of the wiper regardless of the settings on the wiper controls. Hyundai needs to program the i cars to continue to allow wiper operations or trying regardless of the tension and if they can no longer do down stop and wipe up from that point. Lastly if the wipers are shutting down on the instrument control panel the driver should be notified of the wipers discontinuing of operations for thier awareness and not have to guess as to the issue. In all of my years owning and driving vehicles I’ve never experienced this with ford, Chevy, dodge, gmc, etc…. This seems to be an issue and there is a large forums of users complaining of this issue here https://palisadeforums.org/threads/wipers-stopped-working-snow-build-up.444/
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450729February 7, 2022
SEAT BELTS
The seatbelts in the captains chairs unbuckle by themselves. Sometimes it is hard for the seatbelt to buckle in the first place and takes multiple attempts to latch. Then as I'm driving the seatbelts will unbuckle without anyone touching them. This has happened multiple times, with different people so it cannot be attributed to human error. This is very dangerous.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450451February 4, 2022
STEERING
The roads were icy and my son pulled over to wait out the storm. Our car was parked. Another car slid on the ice and stuck our Hyundai Palisade in the rear. It was a minor impact, no airbags deployed and nobody was injured. The steering column sheered off and the steering wheel was cut loose from the column. Hyundai has an open recall campaign on a similar model (NHTSA campaign #18V118000) for this exact problem of steering wheels sheering from the column. Hyundai sent an investigator to check the car and reports to me that there is no defect with my car. The insurance company is planning to repair the car, including the steering assembly, and return it to me. It is hard to believe that this incident, which occurred on a car built just a few months after the models that were recalled, could be a coincidence. There was no prior warning. The car is now at body repair shop and is available for inspection.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11450361February 4, 2022
ELECTRICAL SYSTEM
The contact owns a 2022 Hyundai Palisade. The contact stated that after his wife started the vehicle there were several warning messages displayed on the instrument panel including the check engine light, traction control, fuel-saving, forward collision, and master warning lights. The vehicle was towed to the local dealer who discovered that the electrical wiring harness had been chewed on and damaged by rodents. The wiring harness was replaced, and the failure was remedied. The contact was informed that because the wiring harness was manufactured using a soy-based material the rodents would chew on the wiring harnesses. The manufacturer was also notified of the failure. The failure mileage was 2,332. Vehicle has been repaired.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450045February 2, 2022
VISIBILITY/WIPER
The windshield wipers stop/lock with even a small amount of snow on the windshield anywhere in the wiper well (at the bottom, near the hood). Even if it's cleared out very well to start, snow pushed down there by the wipers causes the wipers to stop working entirely, while driving. This is unlike any vehicle I've ever driven in my life; it's incredibly annoying and unsafe.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11449432January 30, 2022
VISIBILITY/WIPER
SERIOUS safety problem with a VERY important VERY needed system called the WINDSHIELD WIPERS!!! THEY ABSOLUTELY SUCK!!!! I driving down the interstate and got stuck under snow, and all of a sudden my wipers just QUIT WORKING!!! I almost hit the cars in front of me!! I coiner see anything. I was later told the reason by a dealer employee… Because as the wipers are traveling in the down stroke, they quite naturally push snow down into the well in which the wipers sit when they are not in use, down where the wiper arms connect to the vehicle, and it doesn't take long to fill that area and pack it with hard wet snow, when this happens, evidently the system senses that there is an obstacle blocking the wiper arms motion, and shuts the system down, apparently so that nothing breaks! So now then I was forced to pull off onto the shoulder of the interstate in the middle of this snowstorm to try to clear the snow from the wiper well! This is a dangerous interstate and was almost hit by passing trucks!! While clearing the well I found here is another problem that comes into play.... the wipers are now stuck partially up, but not enough so that you can fold the arms up to be able to get a scraper or your hand to the area where the snow is now packed into ICE, which is kinda a deep pocket! Now I have learned from UNWANTED experience that you can manually pull the wiper arms up a few inches, which aids in letting you get your fingers in there to try to clear the snow jam, but you have to move quick, because the system is constantly trying to "RESET" itself and comes slamming back down on your fingers about every 30 seconds!!!! It literally took me 20 minutes while dodging semi trucks on i95 to get them working again! Now I'm 5'5" short which does not help at all especially for the passenger side wiper where the snow jam is in the exact middle of the vehicle!!! I felt I was going to be killed that day. This is an absolutely REDICULOUS and DANGEROUS situation to be put in, and H
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11449381January 29, 2022
VISIBILITY/WIPER
This is horrible and a disaster waiting to happen. Had the vehicle for one week. First snow storm was driving and the wipers stopped working. Most likely due to the poor design of the wiper system. Had to pull over on a highway in a snow storm and dig out the snow from the well where the wipers sit. This is unacceptable and something needs to be done about it. The entire wiper system needs a revamp ASAP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448832January 25, 2022
VISIBILITY/WIPER
Windshield cracked without any impact. If there was an impact, it was very small as there is no sign of damage. (I didn't hear anything hit the windshield while driving) This seems to be a concern with many owners as seen in different forums. I have driven many different vehicles over the years with many rocks hitting my windshield in other cars with no damage. This needs to be looked into and make Hyundai responsible for fixing this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448749January 25, 2022
VISIBILITY/WIPER
I was driving on freeway and a small rock or something made a low sound impact with my car’s windshield resulting into a crack. There was traffic on freeway so car wasn’t driven above 40mph speed. The windshield appears to be super thin, and probe to these issues. This thing isn’t being covered by Hyundai and is first in my driving life of 9 years. This is first time with Hyundai, lexus and Mercedes didn’t have any low quality windshields.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448616January 24, 2022
VISIBILITY/WIPER
Front wipers stop unexpectedly operating when in moderate snow conditions. Wipers will not operate again for 3-4 minutes, leaving driver stranded on roadway. The dealer, after consultation with Hyundai tech support, says it appears the motor overheats but replacing it with a new motor will not solve the problem. The have not replaced it to verify that position. As the owner, this is a scary and dangerous situation when it occurs and appears that the motor overheats prematurely and then requires time to cool off. Problem has occurred 4 times. The fact that neither the dealer nor the manufacturer have responded with a solution
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448664January 24, 2022
AIR BAGS
While my vehicle was stopped on the left turn lane, another vehicle coming from opposite direction was veered into the left turn lane which resulted in striking driver side of my vehicle. The damage was severe enough that my vehicle was eventually totaled. Despite the such strong impact, no airbag was deployed including side airbags.
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#11448552January 23, 2022
UNKNOWN OR OTHER
Another windshield complaint - we got a mosquito size chip in the windshield right after we bought it. It has not spread. However now all of a sudden under no known rocks hitting it - the lower passenger side now has a crack that has spread across the windshield. We have never had this issue with past vehicles. Hoping the replacement isn't the same. I do think the glass has some compromise in it and after reading the issues others have had am convinced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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