Hyundai Motor America (Hyundai) is recalling certain 2017-2019 Ioniq electric vehicles. An unstable electrical ground may cause the vehicle to enter a fail-safe mode with reduced acceleration and power. In certain conditions while in fail-safe mode, the vehicle may accelerate after the gas pedal is released.
Hyundai Motor America (Hyundai) is recalling certain 2019 Ioniq Hybrid and 2020 Elantra vehicles. The right-side rear wheel lug nuts may have been insufficiently tightened, allowing the wheel to detach from the vehicle.
Component that failed: The charging inlet locking actuator (Hyundai: "charging connector lock/unlock actuator") on my 2019 Hyundai IONIQ Plug-In Hybrid. It locks the connector to the inlet. The failed actuator is STILL INSTALLED and available for inspection at a dealership. Safety risk: Hyundai TSB #18-BE-018 requires technicians to disconnect the high-voltage safety plug, wait 5 minutes for capacitor discharge, and wear insulated gloves because the area contains "high voltage components." A locked actuator forces owners to pry at an energized connector—shock hazard. A partially engaged connection risks arcing and fire. Charging failure also depletes the traction battery, cutting power available for merging and evasive maneuvers. Incident: Without warning, the connector would not release. It took ~30 minutes to free the charger. I nearly had to drive with the charger connected, feeding the cord through my driver's window. No warning lamps appeared before or during the failure. Confirmed by dealer: Yes. Diagnosed by [XXX] Hyundai on XXX, invoice XXX. Inspections: Dealer only. No police report, insurance claim, or known HMA engineering inspection. Manufacturer knowledge: Hyundai issued TSB #18-BE-018 in Nov 2018, while 2019 models were being sold, acknowledging IONIQ PHEVs "may experience a charging connector lock/unlock actuator malfunction," with warranty coding (Op Code 91999R00; Nature Cause I14 ZZ3). Hyundai said my VIN fell outside the recall population under undisclosed criteria, and covers the part only 5yr/60k, not the 10yr/100k Hybrid System Warranty. Requested action: (1) Evaluate whether this is a safety defect under 49 U.S.C. Ch. 301. (2) Obtain Hyundai's claim volume for Op Code 91999R00/I14 ZZ3 by model year, plant, build range, plus injury/fire reports. (3) Confirm whether a recall covers this component and publish its scope. (4) Assess whether Hyundai's exclusion of my VIN was adequately supported. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
No injuries · No fire · No crash
Engine Code: P090A01 The Hyundai IONIQ Blue lost reverse and while driving I experienced loss of power only to regain then lose then regain (a bucking motion). The drive significantly declined. Fortunately, I was able to get back home without injury. Vehicle towed to dealership where it currently sits.
No injuries · No fire · No crash
Supplemental to my complaint filed April 18, 2026 regarding Dick's Hillsboro Hyundai (dealer code OR035). The dealership's Service Manager (Robin Farr) provided me with an HMA training report from Hyundai's internal system. Every staff member is listed at "Certified": the baseline tier. No one is above this level. No EV/HEV-specific certification is indicated for any individual. Despite this, the dealership confirmed by phone they could service a 2019 Ioniq PHEV, then performed ICCU/DC-DC converter diagnostics (a hybrid electrical system procedure) and a 12V battery installation in the boot area adjacent to high-voltage components. The vehicle was returned with the hold-down bracket unsecured and retaining bolts missing which was only discovered when my car was assessed by a second Hyundai dealership after I had driven a significant distance. Hyundai's own shop manuals state: "Never allow technician to work on high voltage systems who are not wearing personal protective equipment." Hyundai TSBs for hybrid repairs require insulating gloves rated at 1000V AC/1500V DC. HMA's CPO form (HMACPO0601) requires an "EV/HEV Inspection certified technician" for hybrid-specific work. The ASE xEV Safety Standards state employers "SHALL verify" technician ability to work on HV systems. The dealership's website also claims its service department includes "Master technicians." The HMA training report shows no staff at that level. The Ioniq PHEV boot area contains HV wiring (DC 240V-360V). A loose metal bracket contacting terminals or HV wiring could cause a short circuit, arc, or fire — the type of hazard EV/HEV training exists to prevent.
No injuries · No fire · No crash
Following a 12V auxiliary battery replacement at Dick's Hillsboro Hyundai [XXX] , April 3, 2026), the battery hold-down bracket was left completely unsecured. The retaining bolts were absent, (later found loose in the cargo tray area). The battery terminal cover was also improperly secured. I returned to the dealership within twenty minutes of collecting my vehicle and described the condition directly to Service Manager Robin Farr, who assured me it would be corrected. It was not. On April 6, 2026, Withnell Hyundai in Salem, OR (RO# XXX/X) identified the bracket as completely unsecured with me present, documenting: "found the 12V bracket loose on arrival" and "found that battery hold down was not secured with customer present...bolts were located in cargo tray area." I had driven approximately 50 miles with this condition unknown to me. On a 2019 Hyundai Ioniq PHEV, the 12V battery is located in the boot adjacent to high-voltage traction battery components and wiring. A loose metal bracket free to move during driving presents a genuine risk of electrical arc and fire in an enclosed space: potentially while the vehicle is in motion. Dick's acknowledged the failure in writing and refunded the charges associated with this work. The condition has been corrected by Withnell Hyundai. I am filing this report to create a federal record of a safety-critical installation failure at a certified Hyundai dealership. I contacted Hyundai Motor America (Case #XXX) regarding this matter. Their representative was unable to describe any oversight mechanism ensuring safe repairs at certified Hyundai dealerships. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
No injuries · No fire · No crash
The system lost its ability to audibly warn me of various conditions that were a risk to everybody in the car. Examples of alerts we could not here were: blind spot collision warning, cross traffic while backing up, driver attention alert when hands are not on the steering wheel, and audible blinker sounds. After the loss of the audible alerts, I nearly collided with vehicles that were in my blind spot because the alert was no longer present.
No injuries · No fire · No crash