Hyundai Equus Complaints
96 consumer complaints on file.
- #11449625January 31, 2022SUSPENSION
The contact owns a 2011 Hyundai Equus. The contact stated that on multiple occasions, the front end of the vehicle would lower to the ground without warning. Each time the failure occurred, the contact had the vehicle towed to the dealer where it was repaired; however, the failure would return soon after repair. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was unknown.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11439082November 2, 2021UNKNOWN OR OTHER
ECS malfunction ADAS malfunction Car rides rough and unstable steering control Several dealerships have reviewed and replaced rear air shocks and compressor with no resolution No response from manufacturer about problem Creates very unsafe driving conditions ECS malfunction warning appears sometimes not always
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11433441September 18, 2021AIR BAGS
Clock spring malfunction.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11424809July 14, 2021SUSPENSION, ELECTRICAL SYSTEM, STEERING
Car is equipped with an air bag suspension system. There was a failure with the airbags around 18 months ( in 2016) of the car being put in service. I was driving on a hway at 70 mph w/grandkids in the car when the airgbags failed and the nose of the car immediately went down and the car started to veer. Luckily there was no other cars around me and I was able to slow down and pull off the hway. Coincidentally, I was just a mile from the dealership and immediately took the car to them and they gave me loaner car and took it in to repair under warranty. Approximately 18 months later, the air bags failed again and the car was just past warranty so I paid for the repair but contacted Hyundai and they reimbursed me.Hyundai told me they had problems with the design of the airbags and redesigned it which is what my car was then equipped with. The air bag system has failed twice more since then. The most recent incident caused many problems with the car. The air bag system had a leak and caused the compressor to keep filling them. I don't believe this compressor was built to be in use so much and caused my battery and alternator to fail, then the compressor itself finally failed. All this took place because of the faulty suspension air bag system. I believe Hyundai was negligent in not issuing a recall when the airbags originally failed back in 2016 as it could have led to a bad accident. I went on line and found many chat rooms with people having had the same or similar experiences to me. Hyundai is well aware of the problems with the system yet has chosen to ignore it and hope the problem goes away. Because of all the problems with this suspension, they have since done away with it and gone to a standard suspension system on all the newer cars that are similar to mine ( now Genisis). They need to do something for all the older cars still on the road with this old suspension. The date listed below is for the last incident mentioned in this document.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11413145April 21, 2021STRUCTURE:BODY, SUSPENSION
MY HYUNDAI EQUUS HAS AIR SHOCK ISSUES NOT RAISING AN LOWERING TO PROPER HEIGHT HYUNDAI FORUMS ONLINE HAS MULTIPLE COMPLAINTS ON THIS ISSUE. ISSUES 2 SUBPAR PAINT USED ON VEHICLE PAINT HAS FADED AWAY ON HOOD AND TRUNK AREA HAVE ANOTHER OLDER 2007 HYUNDAI AZERA WHERE THE PAINT LUSTER STILL SHINES ALL OVER VEHICLE. THERE ARE MULTIPLE COMPLAINTS LIST GONE HYUNDAI FORUM FOR PAINT ISSUES TO.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11399101March 4, 2021AIR BAGS
TL* THE CONTACT OWNED A 2013 HYUNDAI EQUUS. THE CONTACT STATED WHILE AT A STOP, A UNKNOWN TOYOTA CRASHED INTO THE FRONT OF THE VEHICLE. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE SPLEEN AND MEDICAL ATTENTION WAS PROVIDED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT TOW LOT. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 99,000. THE VEHICLE WAS DEEMED A TOTAL LOSS.*DT*DT*JB*JB
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #11397049February 19, 2021ELECTRICAL SYSTEM, SEATS
WHENEVER IT GETS HOT IN THIS AREA, MY VEHICLE MALFUNCTIONS. FIRST THE DASH BUBBLED AND HAD TO BE REPLACED. THE LEATHER ON THE DRIVER DOOR BUBBLES UP AND HAS BEEN REPLACED.. IT IS BUBBLING AGAIN ON THE DRIVER DOOR BUT IS NOT COVERED BY THE EXTENDED WARRANTY. BOTH HEADRESTS HAVE POPPED OPEN. ONE HAPPEN WHILE AT THE CAR WASH AND THE OTHER HAPPENED WHILE I WAS IN THE GROCERY STORE. BOTH TIMES THE CAR WAS AT REST AND WINDOWS UP.. IT COSTS $1600 TO REPLACE. THE DRIVER WINDOW SWITCH DOES NOT WORK WHEN HOT OUTSIDE. HAD IT CHECKED BY THE DEALERSHIP AT LEAST 10 TIMES. MAINTENANCE AGENT WITNESSED IT BUT BY APPOINTMENT TIME WAS NOT ABLE TO DUPLICATE THE PROBLEM SO THE WARRANTY REPAIR NEVER OCCURRED. ADDITIONALLY,, THE RADIO GOES OUT AND FRIES LIKE A CB. COMPLAINED TWO YEARS ABOUT THIS ISSUE BUT AGAIN, THE MECHANIC COULD NEVER DUPLICATE THIS ISSUE WHEN THE CAR WAS RETURNED FOR AN APPOINTMENT. ALL EXCEPT FOR 3 TIMES THE MECHANIC WITNESSED THE PROBLEM AND SHOWED ME HOW TO RESET THE RADIO. THIS ISSUED OCCURRED WHEN CAR WAS IN MOTION AND ABOUT 50% OF THE TIME WHEN THE PHONE WAS CONNECTED AND IN USE. I HAVE TO PUSH A HOLE WITH A PEN TIP TO RESET IT ONCE A MONTH. EVENTUALLY,, I COMPLAINED TO GM AND THEY HAD RADIO REPLACED BUT DEALERSHIP PUT IN A DIFFERENT MODEL OTHER THAN THE ONE FOR THE CAR. NOW PHONE SYSTEM HAS TO BE REPROGRAMMED FOR USE WHENEVER I ENTER THE CAR AS WELL AS THE RADIO SYSTEM RANDOMLY CHANGES THE STATION WHEN TRAVELING. I HAVE VIDEO OF THIS ISSUE. LASTLY THE WINDOWS GET STUCK IN THE UP POSITION WHEN IT IS HOT OUTSIDE. HAD THEM CHECKED BY MAINTENANCE MANAGER, BUT HE COULD NOT DUPLICATE THE ISSUE DURING THE APPOINTMENT . PROBLEM STILL EXISTS.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11375273November 18, 2020WHEELS
TL* THE CONTACT OWNS A 2016 HYUNDAI EQUUS. THE CONTACT STATED THAT THE POWDER COATING FROM EACH WHEEL DETACHED AND LODGED BETWEEN THE BRAKE PADS AND ROTORS CAUSING THE BRAKING SYSTEM TO MALFUNCTION AND THE BRAKING DISTANCE TO BE EXTENDED. THE FAILURE OCCURRED TO ALL FOUR WHEELS. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER - BRANDON HYUNDAI LOCATED AT 9915 E ADAMO DR, TAMPA, FL 33619, WHERE THE DEBRIS WAS REMOVED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED BY A POWDER COATING EXPERT THAT THE CAUSE OF THE FAILURE WAS DUE TO A FAULTY POWDER COATING APPLICATION PROCESS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11363292October 7, 2020SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
DRIVING AT 75 MPH AND WENT TO PASS SOMEONE. THE ENGINE KICKED DOWN A FEW YEARS AND THE ENTIRE CAR SHUT OFF. NO POWER BRAKES AND NO STEERING AND STEERING LOCKED UP FOR ABOUT A SECOND OR TWO. DURING THE TIME IT WAS OFF THE VEHICLE JERKED HARD LIKE IF THE TIRES HAD LOCKED UP. AFTER THE COUPLE SECONDS THE VEHICLE TURNED BACK ON AND EVERYTHING WAS NORMAL AND NO CHECK ENGINE LIGHTS OR ANYTHING TO INDICATE A PROBLEM I WAS DRIVING ON THE I-80 HEADING TO RENO
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11352946September 3, 2020SEATS
THE FRONT PASSENGER HEADREST SPLIT OPEN SPONTANEOUSLY. THERE WAS NO EXTERNAL IMPACT OR CRASH. THERE WAS NO PUSHING/PULLING OR OTHER PRECEDING INCIDENT TO CAUSE THIS. IT APPEARS THAT THE INTERNAL PLASTIC PART OF THE HEADREST FAILED.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11326655May 31, 2020AIR BAGS
FOLLOWING A SLIP ON THE ROAD I AM THE VICTIM OF AN ACCIDENT ON THE EDGE OF A HYUNDAI SANTA FE. THE CAR STRUCK THE MOUNTAIN, BUT THE AIRBAGS FAILED TO ACTIVATE IN THE ACCIDENT RESULTING IN A FRONTAL IMPACT, WHICH CAUSED ME SERIOUS INJURY. WHY THE AIRBAGS ARE NOT TRIGGERED ?? THE CAR MADE SEVERAL ROTATIONS AND SUFFERED IRREVERSIBLE DAMAGE AND DESPITE EVERYTHING THE AIRBAGS WERE NOT TRIGGERED.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #11318847March 20, 2020SUSPENSION
FROM THE DESK OF LMI'S EXECUTIVE DIRECTOR: [XXX] I PURCHASED 2012 EQUUS ON MARCH 7, 2012 WITH 108,216 MILES. THE CARS SUSPENSION STARTED GOING BAD AS OF LAST WEEK. I BROUGHT THE CAR BACK ON MARCH 20, 2020 TO HAVE A MIRROR REPLACED AND TO DISCUSS THE SUSPENSION PROBLEM. IT?S BEEN OVER A WEEK AND TODAY THEM AFTER A 45 MINUTE DRIVE I WAS TOLD THEY HAD THE WRONG MIRROR...EVEN THOUGH I SPOKE WITH THE SERVICE PERSON ([XXX]) AND HE ASSURED ME EVERYTHING WAS IN ORDER AND HE EVEN SCHEDULED AN APPOINTMENT FOR THEM TO REPLACE THE MIRROR. WHILE I WAS THERE I SHOWED [XXX] THE SUSPENSION AND I WAS REFERRED TO THE SALES MANAGER. TALK TO THE SALES MANAGER AND HE SHOWED NO CONCERN...THE SALES MANAGER GAVE ME A LOOK LIKE, SO WHAT DO YOU WANT ME TO DO ABOUT IT. I STATED MY CONCERN AND THAT I'VE ONLY DRIVEN THIS VEHICLE 590 MILES (TO WORK AND HOME) SINCE I PURCHASED IT AND THE SUSPENSION SHOULD NOT BE ACTING UP ALREADY. I COULD SEE IF I HAD THE VEHICLE FOR SOME MONTHS BUT I HAD IT ROUGHLY FOR ABOUT TWO WEEKS. AGAIN, HE SHOWED NO CONCERN AND RESTATED THE "AS IS" POLICY. I UNDERSTAND THE "AS IS" PART AND I ADMIT I DID SIGN THE DOCUMENT BUT THE VEHICLE SEEMED FINE AT THE TIME OF PURCHASE. MY CONCERN IS THE DEALERSHIPS ATTITUDE AFTER THE SALE. NO ONE SHOULD TREAT CUSTOMERS THAT WAY. I UNDERSTAND WHY THEY HAVE GOOD REVIEWS...IT IS BECAUSE MOST OF THEM COME FROM PEOPLE WHO PURCHASED NEW CARS OR CARS UNDER WARRANTY (MY FAULT FOR NOT DOING SO) HOWEVER A BUSINESS SHOULD BE ABLE TO WORK WITH OR ATTEMPT TO TRY HELP OUT A CUSTOMER (IT'S CALLED MAINTAINING REPEAT BUSINESS AND DEVELOPING CUSTOMER LOYALTY). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11317194March 10, 2020SERVICE BRAKES
THE BRAKE PEDAL GOES ALMOST TO THE FLOOR WHEN THE BRAKES ARE APPLIED. I DO NOT HAVE MUCH BRAKING AND I HAVE CHANGED THE BRAKE PADS (FRONT/REAR) AND BLED THE BRAKES AND IT DID NOT HELP. I HAVE READ THAT THE PROBLEM IS WITH THE HYDRAULIC ELECTRONIC CONTROL UNIT (HECU) AND THE PART IS COVERED UNDER RECALL FOR THE 2011 HYUNDAI GENESIS (RECALL 13V489000). SINCE IT IS THE SAME PART THAT IS USED ON THE 2011 GENESIS, DOES THE RECALL COVER THE EQUUS WHICH IS THE SAME CAR.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11291674December 27, 2019ENGINE
VEHICLE PRODUCES EXCESSIVE EXHAUST SOOT AT ALL TIMES. THE SOOT ADHERES TO THE REAR TAIL PIPE, REAR BUMPER, AND TRUNK LID CAUSING STAINING THAT LEADS TO PITTING OF CHROME PIECES. THE SOOT IS DIFFICULT TO REMOVE AFTER A FEW DAYS AND REQUIRES CONSTANT CLEANING. THIS COULD ADVERSELY AFFECT THE AIR QUALITY AND DAMAGE OR STAIN OTHER VEHICLES AND PROPERTY NEAR THE REAR OF THE VEHICLE, INCLUDING WALLS AND OTHER PARKED VEHICLES. EFFECTS ON LUNGS SHOULD BE STUDIED TO DETERMINE IF PERMANENT DAMAGE COULD RESULT FROM ACCUMULATION OF SOOT. ENOUGH SMALL PARTICULATE MATTER IS EMITTED TO HEAVILY STAIN REAR AREAS OF VEHICLE IN LESS THAN 1 WEEK. VEHICLE EMISSIONS CONTROL SYSTEMS COULD ALSO BE ADVERSELY AFFECT, CAUSING PREMATURE FAILURE OF O2 SENSORS OR CATALYSTS. TOUCHING THE REAR OF THE VEHICLE AFTER 1 WEEK FOLLOWING A DETAILING LEFT HEAVY, BLACK STRAINS SIMILAR TO THOSE FOUND AFTER MULTIPLE MONTHS OF SEMI-METALIC BRAKE DUST ACCUMULATION. EFFECTS COULD BE SEEN AFTER CITY DRIVING AND HIGHWAY DRIVING. SOME SOOT FORMATION CAN BE SEEN AFTER PROLONGED IDLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11289370December 16, 2019UNKNOWN OR OTHER
2016 HYUNDAI EQUUS - BLACK SOOT BEING EMITTED FROM ENGINE THROUGH EXHAUST SYSTEM. VERY HEAVY DEPOSITS ON REAR OF VEHICLE, SUFFICIENT TO BLACKEN CLOTHES, DISCOLOR THE VEHICLE, DOES NOT WIPE OFF AFTER A FEW DAYS AND CHEMICALS MUST BE USED TO REMOVE. MANUFACTURER SAYS: "THIS IS A NORMAL BYPRODUCT OF THE GDI ENGINE". SEE (PICS) MULTIPLYING THE NUMBER OF HYUNDAI VEHICLES IN THE U.S. BY WHAT I AM SEEING ON MY CAR, THIS COULD BE A SERIOUS AIR POLLUTION ISSUE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11279163November 9, 2019ELECTRICAL SYSTEM, SUSPENSION, UNKNOWN OR OTHER
MALFUNCTION OF SUSPENSION AND NO DEALERSHIP CAN RESET. WE BEEN TO MERIDIAN AND HATTIESBURG DEALERSHIP AND EITHER THE EQUIPMENT WAS NOT WORKING OR HAVE THE PROPER TOOLS TO CORRECT THE ISSUE. ALWAYS TRIED TO SELL US ANOTHER VEHICLE. YOU
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11277697November 2, 2019ELECTRONIC STABILITY CONTROL (ESC), STEERING, SUSPENSION
THE STRUTS WENT OUT WHILE I WAS DRIVING. AFTER IT WENT OUT THE, TIRES WOULD TOUCH THE FENDER OF THE CAR. IT DAMAGED THE PASSENGER SIDE AND DRIVER SIDE OF MY FRONT FENDER. IT ALSO RUBBED THE TREAD AWAY FROM THE TIRE DUE TO RUBBING AGAINST THE FENDER. IT WAS NOT SAFE TO DRIVE BECAUSE IT WAS SO LOW TO THE GROUND THAT I ALMOST TORE THE FRONT FENDER OFF.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11269083October 17, 2019VEHICLE SPEED CONTROL
CAR STARTS ACCELERATING ON ITS OWN AFTER LONG HIGHWAY DRIVES ONCE CRUISE CONTROL IS DISENGAGED. MESSAGE APPEARS 'SERVICE ENGINE IMMEDIATELY. VEHICLE SPEED LIMITED DUE TO MALFUNCTION' WHEN IN FACT VEHICLE CONTINUES TO ACCELERATE. PLACING CAR IN 'PARK' CAUSES ENGINE TO REV OUT OF CONTROL. RESTARTING THE CAR DOES NOT SOLVE THE PROBLEM. THIS HAS HAPPENED TO ME FOUR TIMES IN THE PAST SIX MONTHS, ONLY AFTER DRIVING APPROXIMATELY 3 1/2 HOURS. I'VE READ NEARLY IDENTICAL DESCRIPTIONS ONLINE. DEALER HAS TO 'REPRODUCE' THE PROBLEM, DOES NOT ACCEPT VIDEOS, AND YET THIS IS ONLY HAPPENED AFTER A LONG DRIVES.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11231361July 12, 2019STRUCTURE:BODY, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
TAKATA RECALL. THE CAR HAS ABOUT 48000 MILES. 1) WHEN DRIVING AT HIGHWAY SPEED, BRAKE SELF APPLIES FORCEFULLY AT TIMES WHEN PASSING OR BEING PASSED BY OTHER VEHICLES ON THE ADJACENT LANES ON BOTH SIDES, ALMOST CREATING REAR-END COLLISIONS ON A FEW OCCASIONS. 2) WHEN RESETTING THE CRUISE CONTROL TO THE PREVIOUS SETTING, IT CONTINUES TO ACCELERATE PAST PREVIOUS SETTING (OVER 100 MPH) UNTIL BEING MANUALLY DISENGAGED. 3) AT TIMES, AT HIGHWAY OR LOCAL SPEED, THE ENGINE WOULD CUT OFF BRIEFLY WHILE SHOWING A QUICKLY FLASHED MESSAGE, THEN ENGINE WOULD POWER-UP AGAIN A FEW SECONDS LATER FOR NORMAL DRIVING. 4) TOOK THE CAR TO THE DEALERSHIP AND ADVISED THAT MOISTURE INSIDE THE RIGHT REAR TAIL LIGHT HOUSING WAS THE CAUSE FOR THE ELECTRICAL PROBLEMS. THIS VEHICLE HAS NEVER BEEN IN AN ACCIDENT OR DAMAGED AND ACCORDING TO MANY MECHANICS I HAVE CONSULTED, THE FISSURE ON TAIL LIGHT HOUSING IS PROBABLY DUE TO POOR WORKMANSHIP FROM THE FACTORY. DEALER COST FOR THIS REPAIR, $1800.00. THE DASHBOARD COVER IS LIFTING OFF (GETTING UNGLUED) FROM ITS BASE DUE TO THE FLORIDA HEAT. COST FOR REPAIR, MORE THAN $4,000. DUE TO THE INCESSANT NUMBER OF DAILY ROBOCALLS, PLEASE CONTACT BY PHONE TEXT OR EMAIL. THANK YOU
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11206172May 8, 2019ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, STEERING
MAY 4TH 2019 VEHICLE FOUND DEAD AND WOULD NOT START. NO SIGNS OF ANY BATTERY ISSUES IN THE PAST FEW DAYS. THE VEHICLE WAS TOWED DIRECTLY TO THE SERVICE DEPARTMENT AT EMPIRE HYUNDAI LOCATED IN FALL RIVER, MA. VEHICLE CONFIRMED BY SERVICE DEPARTMENT TO TURN OVER, HOWEVER NO LIGHTS OR CLOCK AND NO POWER. THEN ALL WENT DEAD FOR THE SERVICE DEPARTMENT. SERVICE MANAGER INFORMED THAT HE WAS NOT ABLE TO PROVIDE THE ROOT CAUSE FOR THE ONGOING ELECTRICAL ISSUE, AND THE SPECIFIC CAUSE OF THIS INCIDENT. THE SOLUTION THAT WAS PROVIDED WAS TO INSTALL A NEW REPLACEMENT BATTERY. WHEN THE BATTERY WAS INSTALLED, THE 'ISSUE' SEEMED TO GO AWAY. THIS IS A RE-OCCURRING ISSUE RELATED TO THE ELECTRICAL HARNESS, AND THAT IT IS UNLIKELY THAT REPLACING BATTERY IS THE SOLUTION TO THE PROBLEM. EMPIRE'S SERVICE DEPARTMENT HAS DOCUMENTED THE ONGOING ELECTRICAL ISSUES AS THE CAR HAS BEEN BROUGHT IN NUMEROUS TIMES USUALLY 'SHUTTING OFF 'AT HIGHWAY SPEEDS WITH THE WHEELS LOCKING UP. (5 TIMES). WE WERE TOLD IT WAS A GROUND ISSUE AND A 'NEW GROUND BOLT WAS INSTALLED, HOWEVER THE VEHICLE CONTINUED TO 'SHUT OFF AT HIGHWAY SPEEDS 'AND THE VEHICLE IS VERY HARD TO CONTROL AS LOSS OF POWER STEERING AND BRAKING OCCURS. WHEN THIS HAPPENS AND IS DANGEROUS AND CAUSE AN ACCIDENT WITH OTHER CARS OR OBJECTS DUE TO LOSS OF CONTROL. THIS IS CLEARLY RELATED TO THE WIRING HARNESS\GROUND BOLT AND THE FAILURE MODE IS SIMILAR TO PREVIOUS INCIDENTS WHEN THE VEHICLE FAILED DURING OPERATION . COMMUNICATED WE DID NOT FEEL SAFE CONTINUING TO OPERATE THIS VEHICLE WITH THIS ISSUE UNRESOLVED. CASE # 15744270 W/ HYUNDAI COMPLAINT DEPT. ATTN: THERE ARE PREVIOUS COMPLAINTS IN NHTSB DATABASE FROM OTHER EQUUS USERS THAT HAVE EXPERIENCED THE LOSS OF POWER WHILE VEHICLE IS UNDER OPERATION. THE RISK WITH THIS FAILURE MODE IS SERIOUS INJURY OR DEATH AND SHOULD BE ASSIGNED YOUR HIGHEST SEVERITY RISK RATING.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0