Hyundai Azera Complaints

713 consumer complaints on file.

#11618161October 4, 2024
SERVICE BRAKES
I received a letter from you regarding “Recall on the Anti-Lock Brake System” letter states:: Our records indicate that your vehicle is affected by this recall. So I contacted the Hyundai dealer here in El Paso, made an appointment, (which took 2wks) went to the appointment showed them the letter & was told they would call me. I never heard back from them, I called again & informed them I was calling about the ABS recall, I was told they had to order the part & would give me a call back, again never heard back from them. Sad to say they are the only Hyundai dealer here & they have refused to service my car. I have not made any more attempts to get the ABS fuse replaced due to the unsatisfactory customer service received from them “they just didn't care” My ? Is, how can you help me get this issue resolved. Thank you for hearing my complaint
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11616097September 24, 2024
SERVICE BRAKES
Recall for my 2012 hyundai azera number 251 Anti-Brake System (ABS) module that could leak and cause an electrical short that could result in a fire. They want to change a fuse from 40 to 30 amp so when the problem occurs fuse will blow. They should fix the problem replace ABS module. What happens if fuse blows will the replace fuse or fix problem. This has cost me gas money and time. I went to dealership they said I had to make a appointment so now I have to go back for them to replace a fuse this is not right ABS should be fixed. Thank you
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614557September 14, 2024
POWER TRAIN, ENGINE
In 2023, Hyundai approved to pay for repairs of vehicles that suffer premature engine failures due to issues such as low oil, metal debris and/or fire in the engine. These issues were predominately found in the GDI engines in Kia and Hyundai vehicles. This suit failed to take into account the Hyundai Azera model and the 3.3 GDI engine. Same engine maker as the 2.2 and 2.4 models. My car stalled out in the middle of traffic with no warning lights for low oil or engine issues. The car was serviced previously with no coded issues noted accept excessive oil burning which was noted with all Hyundai models from the last decade. The GDI 3.3 has the most noted issues and is the most expensive to replace from the dealer. The engines are failing before the car is broken in the manufacture is making money on the replacement engines from customers who are still trying to pay the car off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11610061August 21, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2014 Hyundai Azera. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulics) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that the Air Bag warning light had been illuminated. The dealer was contacted. The manufacturer was not made aware of the issue. The failure mileage was 78,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11609336August 19, 2024
SERVICE BRAKES
This recall on the anti-lock brake system was initiated 11 months ago. I brought the Azera into the dealer 2 months ago and they said they had to order parts. I called today and spoke to the parts department. He said he is restricted from ordering the correct part and has no idea when he will be able to order it. Why is Hyundai stalling with this recall?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11604243July 24, 2024
STRUCTURE:FRAME AND MEMBERS, SUSPENSION
The contact owns a 2006 Hyundai Azera. The contact stated while driving at an undisclosed speed, the rear driver's side wheel unexpectedly collapsed. The vehicle was towed to an independent mechanic, who diagnosed that the sub frame had severe corrosion, causing the rear control arm to detach. The contact was informed that the sub frame needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 13V354000 (Suspension); however, the VIN was not included in the recall. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 193,430.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11600514July 9, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2013 Hyundai Azera. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic). The contact stated that the remedy to replace the fuse was inadequate and did not address the possible brake fluid leak, which could cause an electrical short. The contact stated that while driving at an undisclosed speed, the MIL warning light illuminated. The contact stated that the diagnostic test and recall repair appointment was scheduled. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 65,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11600083July 8, 2024
EXTERIOR LIGHTING
I like to report that this vehicle developed moisture inside the head lamps and it has inside a silver/ look like tent foil spread all over. At nigh we can’t see the road. We replaced the light 💡 and bought the most brighter once $109.@ and we still can’t see at night. It is a safety issue since we can see. I’m not the only one you have1000s of customers with the same issues but they have bought the part in Amazon’s. My problem about that is that they do not sale them for my car it said that is for Sonata. And that once you buy it you would have to get a built hule that fits. This is one of the comments on companies: 10:31 5G: 83 ' F FMac8413 V 1 post • Joined 2022 #1 • May 29, 2022 Well I inherited a 2013 Azera. Nothing but light things are useless I can’t see at night and the look bad. Would a 2011 sonata parts fit my 2013 Azera? It would have to be a matter of bolt holes being different because side by side these cars look identical! Anyway any serious input is greatly appreciated.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11600157July 8, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2014 Hyundai Azera. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact attempted to make the dealer aware of the issue, however; was unable to contact the dealer. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11593527June 10, 2024
ENGINE
[XXX] Bought a used 2013 Hyundai Azera. Since day 1 it has overheating issue. Within the first 2 wks of ownership, we replaced the radiator cap, thermostat, and had engine checked for leaks at Pep Boys. Replacing the water pump was next. On the night of [XXX] we replaced the water pump. Cranked engine and no leakage, so I decided to take my car home which was 45 minutes away. After driving for 15-20 minutes, the temp gauge was almost topped out, so I slowed down. I was approaching a gas station in a town halfway to home and decided I needed to pull in, but the car suddenly and steadily lost power. I had barely enough power to pull into a space away from door (I just knew it was bad and I didn't want car in the business's way). Car would not crank after being shut off for about 20 minutes. I called my husband and he brought a car hauler trailer to put it on. The vehicle was checked for leaks by PepBoys, but it is going for a reputable mechanic inspection soon as can be scheduled. So I had this car not even 30 days, paid cash for it (which I hope to recover) and mechanic friend of mine tells me it's a blown head gasket. From what I've read, it has the 3.3L Lambda engine causing issues for other model vehicles. Is there a recall? What options for replacement are there? Anyone can inspect the car at any time. It is just taking up a space in the apartment parking lot right now. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11592388June 4, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2014 Hyundai Azera. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589167May 16, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2014 Hyundai Azera. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11588072May 10, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2013 Hyundai Azera. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585154April 25, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2014 Hyundai Azera. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585177April 25, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2012 Hyundai Azera. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585080April 24, 2024
ELECTRICAL SYSTEM
My car started smoking while off and parked after the recall was initiated, and I went through my insurance but they can’t find the problem and I also contacted Hyundai who has never contacted me back. My car is still sitting at Auto Nation Hyundai and nothing has been done. I’m not driving that car with my kids or anyone in it after witnessing that and it’s a symptom of the recall. The car is not about to burn with us in it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11584723April 23, 2024
ENGINE, UNKNOWN OR OTHER
My engine failed after only 104k miles. I took my car in to get an oil change and it had rod knock which randomly started when I had oil already in the engine. This was just a random failure because it was completely find the day before and then the next day it started when I knew i was going to put more oil in in just in case and it failed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11582824April 13, 2024
STRUCTURE:BODY
Panaramic roof exploded. Vehicle defect. Out of extended warranty by 3 months. The noise from the explosion could cause driver to drive erratically and cause an accident. This has been reported several times by other owners of vehicles with panoramic roofs.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11581887April 9, 2024
SERVICE BRAKES
Recall has not been done on this vehicle. I can not keep car outside because in Florida it gets too hot. This problem of leaving it outside causes battery drain and effects the cars paint too. It is now seven months since recall notice. By having recall outstanding it prevents me from trading or selling car at fair value.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11581495April 6, 2024
ELECTRICAL SYSTEM, SERVICE BRAKES
According to the recall letter that was mailed to me in October of 2023, it says "IMPORTANT SAFETY RECALL- Owners are advised to park their vehicles outside and away from structures until the recall remedy is completed." It says that the Anti Lock Brake System could leak brake fluid internally and cause an electrical short over time. This could lead to an engine compartment fire while parked or driving. As of today, April 6, 2024 there is no remedy for this recall. I have called the Hyundai dealer many times and asked for a solution. They said there is still no solution and refused to buy back the vehicle because of its age. Instead they suggested I try to sell the car privately.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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