Hyundai Azera Complaints

713 consumer complaints on file.

#11209189May 22, 2019
SUSPENSION
TL* THE CONTACT OWNS A 2012 HYUNDAI AZERA. WHILE DRIVING APPROXIMATELY 40 MPH, THE FRONT PASSENGER SIDE COIL SPRING SUDDENLY FRACTURED AND DAMAGED THE FRONT PASSENGER SIDE TIRE. THE VEHICLE WAS TOWED TO HERTRICH HYUNDAI (120 S. DUPONT HWY, NEW CASTLE, DE) WHERE THE COIL SPRING WAS REPLACED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 98,000. THE VIN WAS INVALID.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11206031May 7, 2019
FUEL/PROPULSION SYSTEM
I AM EXPERIENCING A LOUD BANG COMING FROM UNDERNEATH THE REAR OF THE VEHICLE. THIS NOISE OCCURS WHEN THE FUEL TANK IS HALF FULL OR LESS WHEN SLOWING DOWN AND EVEN WHEN THE VEHICLE HAS COME TO A COMPLETE STOP. WHEN THE VEHICLE IS IN GEAR, THE NOISE OCCURS DRIVING FORWARD OR STOPPING AT A LIGHT ON A CITY ROAD. WHEN VEHICLE IS PUT INTO PARK AND SHUT OFF, THE BANG OCCURS AS WELL. THIS ISSUE STARTED OCCURRING ON RARE OCCASIONS IN 2017. I BROUGHT THE VEHICLE IN FOR SERVICE, BUT THE HYUNDAI DEALER COULD NOT REPLICATE. IN 2018, THE NOISE STARTED OCCURRING ON A CONSISTENT BASIS. WHEN I BROUGHT IT BACK TO THE DEALERSHIP THE THIRD TIME, THEY WERE FINALLY ABLE TO DETERMINE WHERE THE NOISE WAS COMING FROM. THE HYUNDAI DEALERSHIP CONCLUDED THAT IT WAS THE FUEL TANK EXPANDING AND CONTRACTING. THE DEALERSHIP EXPLAINED THAT IT'S LIKE SUCKING THE AIR OUT OF A COKE BOTTLE (CRINKLING NOISE) AND AFTERWARDS PUSHING AIR BACK IN FOR IT TO EXPAND, MAKING A THUMP LIKE NOISE. THE DEALER CLAIMS THERE IS NO SAFETY RISK TO THIS LOUD EXPANDING AND CONTRACTING OF THE GAS TANK AND GAS VAPORS. THE FIX IS TO REPLACE THE GAS TANK BUT AT MY OWN COST SINCE THERE IS NO TSB OR RECALL POSING A SAFETY RISK. I HAVE RESEARCHED ONLINE AND FOUND SEVERAL OTHERS WITH THIS SAME EXPERIENCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204556April 29, 2019
UNKNOWN OR OTHER
ON THREE (3) DIFFERENT OCCASIONS IN 2018 THE ENGINE OF MY AZERA, WITH A LITTLE OVER 21,000 MILES ON THE ODOMETER, SUDDENLY STOPPED ON THE HIGHWAY. I CONTACTED VALLEJO HYUNDAI TO LOOK AT IT AND DO THE NECESSARY REPAIRS BUT I WAS GOING TO BE CHARGED FOR IT AND I REFUSED TO PAY. EVENTUALLY, I ACCEDED TO THEIR DEMAND FOR PAYMENT. IT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11203996April 26, 2019
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
ANY TIME I LET MY FOOT OFF THE GAS THE CAR DASHBOARD LIGHTS DIM, THE RADIO LOSES VOLUME, AND THE HEADLIGHTS DIM. THIS IS ALL VERY NOTICABLE. RECENTLY THE CAR WOULD SOMETIMES FEEL AS THOUGH THE BRAKES HAD BEEN STOMPED ON. WHEN THIS HAPPENS I GET AND ABS SYSTEM FAILURE ALERT ON THE DASHBOARD AND MY CHECK ENGINE LIGHT TURNS ON. A COUPLE OF TIMES THIS HAPPENED IT HAS COMPLETELY SHUT OFF THE ENGINE. BECAUSE IT TURNED OFF I DIDN'T HAVE POWER STEERING, SO I HAD TO PULL OVER AND RESTART MY ENGINE. THIS HAPPENS AS I'M DRIVING, I NOTICED IT HAPPENS WHEN IT SHIFTS DOWN GEARS. SOMETIMES WHEN I ACCELERATE AND THE CAR SHIFT GEARS UP IT CAN HAPPEN AS WELL. I FOUND A NOTICE ABOUT A RECALL ON THESE CARS FOR THE ABS MODULE SYSTEM ISSUE. RECALL #172.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11203797April 25, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
ELECTRICAL SYSTEM SEEMS LIKE IT IS SHORTING OUT. HAD TO UNHOOK RADIO AS IT WAS DRAINING BATTERY. IT SHORTED AND MAKES A SCREACHING SOUND WHEN ON. SEAT WAS COVERED BY RECALL. AUTO START NO LONGER WORKS. LIGHTS SHORTING OUT. NOW IT STARTS EVEN MOVES SOMETIMES BUT THEN LOSES ITS ACCELERATOR. YOU CAN PRESS THE GAS AND NOTHING HAPPENS. THIS HAPPENED WHILE I WAS DRIVING, AND NOW WILL ONLY MOVE BY TRANSMISSION POWER. NO GAS PEDAL POWER AT ALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11203336April 24, 2019
ELECTRICAL SYSTEM
ELECTRICAL FIRE
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11202884April 22, 2019
SERVICE BRAKES, ELECTRICAL SYSTEM
RECALL NUMBER 18V026000 RECALL DATE 01/09/2018 COMPONENT SERVICE BRAKES, HYDRAULIC:ANTILOCK HYUNDAI RECALLS AZERA AND SONATA FOR FIRE DANGERS JANUARY 24, 2018 ' HYUNDAI IS RECALLING ABOUT 88,000 MODEL YEAR 2006-2011 HYUNDAI AZERA AND 2006 HYUNDAI SONATA CARS BECAUSE THE ENGINE COMPARTMENTS MAY CATCH ON FIRE. ON 1/10/18, 2 WEEKS PRIOR TO THIS RECALL MY 2008 HYUNDAI AZERA CAUGHT FIRE IN MY BASEMENT WHILE IT WAS PARKED AND NO KEY WAS IN THE IGNITION. THIS HAPPENED AT 3:30AM, OUR ENTIRE HOUSE, INCLUDING BOTH OF OUR VEHICLES WERE DESTROYED. NOTHING WAS SALVAGEABLE. THE AUTOMAKER REVEALS IN THE GOVERNMENT DOCUMENTS THAT WATER COULD ENTER THE ANTI-LOCK BRAKE MODULE AND CAUSE AN ELECTRICAL SHORT, WHICH INCREASES THE RISK OF FIRE WHETHER THE VEHICLE IS ON OR OFF. HYUNDAI SAYS THE RECALL IS SCHEDULED TO BEGIN ON FEB. 23, AND THAT ALL NECESSARY REPAIRS WILL BE MADE BY DEALERS FREE OF CHARGE. HERE IS AN ARTICLE THAT CLEARLY STATES WHAT COULD POSSIBLY HAPPEN WITH THE RECALL. HYUNDAI HAS YET TO ACCEPT RESPONSIBILITY. HTTPS://WWW.MLIVE.COM/AUTO/2018/01/HYUNDAI_RECALLS_AROUND_88K_OLD.HTML
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11193691April 3, 2019
ENGINE
AT 12:50 AM ON 2/17/2019 WHEN THE CAR WAS PULLED OVER ON THE W. BOUND 72ND ST EXIT RAMP OF I-80 IN OMAHA, NE THE ENGINE STARTED ON FIRE. THE CAR WAS PULLED OVER BECAUSE IT WAS CHUGGING ON THE INTERSTATE HIGHWAY AND RAMP. THE WEATHER WAS SNOWING AND THERE WERE POLICE ON DUTY DUE TO OTHER RESONS SO THE POLICE SAW THE FIRE, CALLED THE FIRE DEP'T AND HAD THE CAR TAKEN TO THE POLLICE IMPOUND LOT. MY INSURANCE CO. INSPECTED THE CAR AND DECLARED THE CAR A TOTAL LOSS. THE VIN WAS CHECKED AFTERWARDS AND THIS CAR HAS A HISTORY OF ELECTRICAL ENGINE SHORTS CAUSING FIRES AND I WAS NOT NOTIFIED.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11187364March 17, 2019
AIR BAGS
I TOOK MY 2006 AZERA TO THE DEALERSHIP WHEN I RECEIVED A RECALL NOTICE FOR A POSSIBLE SRS MALFUNCTION (10V007000). AFTER A YEAR OR SO THE SRS LIGHT CAME ON INTERMITTENTLY BUT WAS MOSTLY OFF. STARTING THIS WEEK (3/15/2019) THE SRS LIGHT HAS STAYED ON AND WON'T GO OFF. BASED ON WHAT I HAVE READ, THIS IS A COMMON PROBLEM FOR AZERA OWNERS. I BELIEVE A SECOND RECALL IS NECESSARY SINCE THE FIRST ONE DID NOT SOLVE THE PROBLEM FOR VERY LONG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186676March 13, 2019
AIR BAGS
THE PASSENGER SIDE AIRBAG IS NOT DETECTING PASSENGERS SITTING ON THE PASSENGER SIDE OF CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183301February 28, 2019
STEERING
REPORTING ANOTHER POWER STEERING MOTOR COUPLING ISSUE JUST LIKE SEVERAL OTHERS LISTED FOR THE AZERA. MY CAR HAS THE SAME CLANKING SOUNDS WHEN TURNING LEFT OR RIGHT AND INTERMITTENT VIBRATIONS AT HIGHWAY SPEEDS THAT JUST COMES AND GOES FOR NO APPARENT REASON. I DO NOT UNDERSTAND HOW THE SAME PART IS NOT A RECALL ISSUE FOR EVERY MODEL THAT HAS THE DEFECTIVE PART. WHEN A DEFECTIVE PART IS IDENTIFIED, EVERY MODEL WITH THAT PART SHOULD BE ELIGIBLE FOR WARRANTY RECALL REPAIR / REPLACEMENT OF THE PART AND NOT JUST THE ELANTRA AND SONATA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11179908February 13, 2019
STEERING
2013 HYUNDAI AZERA STEERING WHEEL MAKES A CLICKING NOISE WHEN TURNING AND IS OFTEN STIFF AND HARD TO TURN. AND A LOUD CLANKING NOISE EMITS FROM THE STEERING WHEEL HOUSING GOING OVER ALMOST ANY BUMP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11173630February 1, 2019
FUEL/PROPULSION SYSTEM
FUEL SENSORS IN GAS TANK,DRIVING DOWN ROAD WHEN ALL OF A SUDDEN GAUGE GOES RIGHT TO EMPTY,PULLED OFF HIGHWAY THINKING I WAS OUT OF GAS ,FOUND GAS STATION,PULLED UP TO PUMP & GAUGE WENT BACK TO FULL ,HAD TO CUT ACROSS 3 LANES TO MAKE NEAREST EXIT.THIS PROBLEM CAN MAKE PEOPLE PANICK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171833January 24, 2019
SEATS
THE FRONT DRIVER SEAT MOVES FORWARD ON ITS OWN WHILE I'M DRIVING AND PRESSES ME UP AGAINST THE STEERING WHEEL. IT'S A RANDOM OCCURRENCE AND I CAN'T DETECT ANY PATTERN. SOMETIMES IT CAN BE MOVE BACK INTO POSITION, BUT NOT ALWAYS IMMEDIATELY. APPARENTLY THERE WAS A RECALL ON THIS FOR OTHER 2007 AZERAS, BUT IT DOESN'T APPLY TO MY VIN. YET, IT IS HAPPENING ON MY CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11170549January 17, 2019
UNKNOWN OR OTHER
TL* THE CONTACT OWNED A 2014 HYUNDAI AZERA. AFTER THE VEHICLE WAS STARTED, IT CAUGHT ON FIRE UNDERNEATH THE HOOD. THE VEHICLE WAS DESTROYED. THE CONTACT LEFT A MESSAGE FOR THE MANUFACTURER TO CONTACT HER BACK. THE DEALER WAS NOT CONTACTED. THE CAUSE OF THE FIRE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS 53,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11170467January 16, 2019
AIR BAGS, ELECTRICAL SYSTEM, SEATS
TOOK THE CAR TO HARBOR HYUNDAI IN LONG BEACH, CA FOR AN SRS/AIRBAG WARNING LIGHT THAT TURNED ON AND REMAINED ON IN THE VEHICLE'S INSTRUMENT CLUSTER UPON STARTING THE CAR ON 1/13/2019. THE VEHICLE WAS STATIONARY AND PARKED IN A RESIDENTIAL STREET. THIS IS A BIG SAFETY CONCERN, AS THE SAFETY RESTRAINING SYSTEMS MAY NOT FUNCTION PROPERLY IN THE CASE OF AN ACCIDENT. THE SERVICE DEPARTMENT DIAGNOSED THE ISSUE WITH ERROR CODES B1490 AND B1763, SYMBOLIZING AN "OCS(OCCUPANT CLASSIFICATION SYSTEM) DEFECT" AND "OCS ECU DEFECT" IN THE VEHICLE, WHICH ADVISED REPLACEMENT OF BOTH THE ECU AND THE PASSENGER SEAT CUSHION. THIS ISSUE SEEMS TO DIRECTLY TO RELATE TO HYUNDAI'S "CAMPAIGN 111" RECALL WHICH INVOLVES VEHICLES MANUFACTURED FROM MAY 22, 2012 THROUGH NOVEMBER 23, 2012 (JUST 1 MONTH, 10 DAYS) BEFORE MY VEHICLE WAS BUILT. BECAUSE THE SYMPTOMS IN THIS ISSUE SEEM ALMOST IDENTICAL TO THAT RECALL, THIS ISSUE MIGHT BE THE SAME ISSUE AS STATED IN THE RECALL. UNFORTUNATELY, THE VEHICLE'S VIN DOES NOT EXIST WITHIN THAT PREVIOUS RECALL, MEANING A LARGE REPAIR EXPENSE NEEDS TO BE PAID. THE MANUFACTURER WAS CONTACTED, AND A CASE NUMBER WAS MADE FOR THE ISSUE REPORTED. ATTACHED ARE COPIES OF THE SERVICE DEPARTMENT'S VEHICLE OBD II SCANNER REPORT ALONG WITH THE INVOICE, AN OUTLINE OF THE ERROR CODES SCANNED, AND AN ESTIMATED REPAIR COST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11166481January 11, 2019
ENGINE
KNOCKING NOISE WHEN TURNING ON THE CAR SUDDEN LOSING POWER WHILE DRIVING ,SUDDEN ENGINE KNOCKING NOISE WHILE DRIVING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164750January 3, 2019
AIR BAGS, SEAT BELTS
TL* THE CONTACT OWNS A 2008 HYUNDAI AZERA. WHEN THE VEHICLE WAS STARTED, THE AIR BAG INDICATOR ILLUMINATED AND REMAINED LIT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE SEAT BELT TENSION SENSOR WIRING NEEDED TO BE REPLACED. THE VEHICLE WAS TAKEN TO BOB STALLINGS HYUNDAI (214-694-2700, LOCATED AT 39444 LYNDON B JOHNSON FWY, DALLAS, TX 75232) WHERE IT WAS STATED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 72,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11165638January 3, 2019
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2006 HYUNDAI AZERA. THE CONTACT STATED THAT THE LOW BEAM HEADLIGHTS FAILED TO PROVIDE ADEQUATE ILLUMINATION WHILE DRIVING. THE CONTACT HAD TO ENGAGE THE HIGH BEAM HEADLIGHTS TO VIEW THE ROAD. ALSO, WHEN THE BRAKE PEDAL WAS DEPRESSED, THE ILLUMINATION FROM THE LOW BEAM HEADLIGHTS DIMMED. FURTHERMORE, THE INSTRUMENT PANEL LIGHTING FAILED TO OPERATE AND THE GAUGES COULD NOT BE VIEWED. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER AND THE ALTERNATOR WAS REPLACED, BUT THE VEHICLE WAS NOT REPAIRED. THE BATTERY AND THE LOW AND HIGH BEAM HEADLIGHT BULBS WERE ALSO REPLACED, BUT THE FAILURE PERSISTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 135,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11153453November 24, 2018
STEERING
THE STEERING IS MAKING CLICKING SOUND WHEN MOVING THE STEERING WHEEL SLIGHTLY TO THE LEFT AND TO THE RIGHT. BASED ON INTERNET RESEARCH, THE PROBLEM APPEARS TO BE RELATING TO THE STEERING MOTOR COUPLING ISSUE. THE NOISE OCCURS RATHER OR NOT THE VEHICLE IS MOVING OR STILL. THE ENGINEER MUST BE RUNNING. THERE'S BEEN SAFETY RECALLS FOR THE EXACT ISSUE ON OTHER HYUNDAI MODELS WITH THE SAME PARTS NUMBER, SO NHTSA, WHY HASN'T NHTSA ISSUE, OR CAUSE TO BE ISSUE, A SAFETY RECALL ON THE AZERA? WHAT'S IT GOING TO TAKE, INJURIES AND/OR DEATHS? HOW MANY? THE PROBLEM IS GETTING WORSE. THE CAR HAS LESS THAN 31,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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