Honda Prologue Complaints (2024)

821 consumer complaints on file.

#11645247February 27, 2025
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM, POWER TRAIN
Service High Voltage System warning. Have had this come up on my car and I have seen that this is a design issue with the battery cooling system. I am glad that the car did not just shut off while I was driving. Honda/GM need to make this car right. And this issue is happening to everyone. Please help us.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11645236February 27, 2025
ELECTRICAL SYSTEM
High Voltage system error 2 days after it was determined that it was fixed at the dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11645170February 26, 2025
ELECTRICAL SYSTEM
Vehicle restarted while on the freeway. My Child was in the car and was extremely frightened.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644915February 25, 2025
STEERING, WHEELS
At 667 mi. car started making a clicking noise when turning left from a complete stop.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644712February 25, 2025
STEERING, UNKNOWN OR OTHER, WHEELS
Vehicle makes clicking noise went to dealer many times no answer till they decide to change front right axe noise went down 70% but the noise is coming back up 2 weeks after repair. Is a new car. My spouse bought another same brand and model is is starting to do the same. Noise is louder and louder. When turning any direction, worse when turning and applying brakes.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644551February 24, 2025
UNKNOWN OR OTHER
Back up camera is not working, dealer inspected it and can't repair it. Dealer ordered the camera but is been on back order for 6 weeks, this really sucks , because this is a safety issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644405February 23, 2025
STEERING
Clicking sound coming from be front wheels when turning
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644360February 23, 2025
UNKNOWN OR OTHER
When turning and accelerating, there are a series of loud clicking or creaking noises. Seems to happen more in cold weather, although I notice it all the time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644153February 21, 2025
POWER TRAIN
CV joints click loudly when turning left or right. Honda knows about the issue. No warning lights appear.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644138February 21, 2025
BACK OVER PREVENTION: WARNINGS, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
All ADAS systems have to be turned off. Even if switched to alert only the vehicle will randomly break very hard while driving. Also will randomly not allow you to back out of your garage. Or when raining will not allow you back up.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644137February 21, 2025
SERVICE BRAKES, SUSPENSION, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Braking for no reason slam on the breaks so hard we all got so scare. Also the rear brakes engaging with no obstacles on the way.it felts like I hit something. took to the the dealer of purchase and very much make me field like I was insane. and what the technician did was turning off the automatic breaking system. that was the solution. now at when I turn right of left it makes a ticking noise on the suspension. started at 4k miles. plus a win noise is so heavy that I need to the radio volume. I got this car because of the automatic breaking technology offer, but I can't utilize it do to the failure of the system.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644136February 21, 2025
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS, LANE DEPARTURE: ASSIST
All ADAS systems have to be turned off. Even if switched to alert only the vehicle will randomly break very hard while driving. Also will randomly not allow you to back out of your garage. Or when raining will not allow you back up.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644134February 21, 2025
POWER TRAIN
CV joint needs replaced. Hearing clicking noise when making sharp left and right turns. Has been occurring for several weeks now.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644123February 21, 2025
UNKNOWN OR OTHER
Multiple times the Prologue has been in service for high voltage system and reduced acceleration errors that have come on during charging.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644121February 21, 2025
UNKNOWN OR OTHER
Multiple times the Prologue has been in service for high voltage system and reduced acceleration errors that have come on during charging.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644120February 21, 2025
UNKNOWN OR OTHER
Multiple times the Prologue has been in service for high voltage system and reduced acceleration errors that have come on during charging.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644059February 21, 2025
STEERING, UNKNOWN OR OTHER
A knocking or clicking sound occurs when the vehicle is changing direction; for example, when stopped at a corner and turning either left or right, oftentimes at low speed. This same clicking or knocking sound appears to come from the front (I am assuming at the axle) began appearing sometime in late December 2024. I did not know it was a problem experienced by other Honda Prolgoue owners until I watched a video on YouTube. I have made an appointment with the dealer, who said there is a charge to diagnose this problem on a car I bought in November 2024 at that dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644057February 21, 2025
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
On 2/16/2025, I was slowly (maybe 5mph or slower) backing out of an Electric vehicle charging stall. Rain was falling lightly. The AEB system activated more than five times in a span of 60 seconds. The vehicle thought there was an obstruction in my path, even though there was no vehicle behind me or in front of me. There was a vehicle that was parked in the other stall charging.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644031February 20, 2025
STEERING, SUSPENSION
Loud clicking when turning sharply left and right, believe it’s related to faulty axel or CV joints on vehicle. Only 1500 miles on odometer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644030February 20, 2025
STEERING
When I turn from stop or an uneven piece of road, I can hear a knocking noise come from my car. I know that other Honda Prologue owners have experienced the same issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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