Honda Odyssey Complaints

12,890 consumer complaints on file.

#11677973August 2, 2025
SUSPENSION
The driver side coil spring broke on the lower end of the spring. It started to sound squeeky after a change in the road or a bump. 2 years ago, the right (passengers) coil spring broke in the middle of the spring on a main highway going 60miles/hr in another state from where we live. The car needed towed then and replaced. I filed a report with you then. No one was hurt either time but could have been. The springs have been on back order....2 years ago we couldn't get a replacement because they were on back order for 2 years then and needed to get a backup from a juck yard to replace. This time we still can not find a replacement in stock and are afraid the springs are not strong enough for the honda cars which is why they have been on backup and keep failing. So now they have been on back order for 4 years. My husband's car has springs bigger than what they put on the minivan. And with the part on backorder still...I don't think they are good or that Honda wants to replace them. We had to get springs from somewhere else to replace this spring....causing us to pay for 2 new ones to put on the car. Car is currently in the shop (auto shop) waiting for the parts to arrive from another state to replace. These should definately be recalled! I don not have a heavy family or put heavy stuff in my vehicle but someone is going to get hurt soon. Honda needs to take care of this safety problem and reimburse for all the coil spring problems.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678025August 2, 2025
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, LANE DEPARTURE: WARNING, LANE DEPARTURE: ASSIST
The sensors in the rear view camera and the grille are malfunctioning causing my van to throw error messages for the adaptive cruise control, lane assist, automatic high beam and brake light to stay on. Theres a risk of accidents happening if the van doesnt notify the driver of lane departure at the right time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677771August 1, 2025
POWER TRAIN
The contact owns a 2003 Honda Odyssey. The contact stated while driving at an undisclosed speed, the transmission unintendedly shifted into gear. An unknown dealer was made aware of the failure and informed the contact that the VIN was included in four unrepaired recalls. The contact informed the dealer that she was afraid to drive the vehicle due to the failure. Additionally, the contact stated that the transmission and the motor mounts were replaced in May 2025. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact referenced NHTSA Campaign Number: 04V176000 (Power Train); however, the VIN was not included in the recall. The manufacturer was made aware of the failure, but no assistance was provided. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 251,599.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677900August 1, 2025
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, ELECTRICAL SYSTEM, LANE DEPARTURE: ASSIST
Suddenly the Van gave me 5 different warnings as below. 1. Adaptive Cruise Control problem. 2. Lane Keep Asist Problem 3. Collision Mitigation System Problem 4. Road Departure Mitigation System Problem 5. Auto High-Beam Problem On top of these, 'Brake System' light also turned on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677412July 31, 2025
ENGINE, POWER TRAIN
Rod knock diagnosed and confirmed by dealership July 15, 2025. Van is currently at dealership and is available for inspection. I have paused work to allow Honda (case 15705425) and now this team the opportunity to diagnose and inspect first hand. Inspection and first hand visuals have only been completed by certified Honda dealerships. All warnings and my concerns are documented in our ROs with Honda dealerships. When any light or reminder came on, I immediately took the van to Honda for service. Safety: slow starts and sluggish acceleration. Noise that was not normal. Out to eat 30 minutes away from home July 13 and van wouldn’t start. Dealership thought initially battery but then kept van overnight and nod rock confirmed. Also repaired back suspension. Additional details: Problem has been reproduced and confirmed. Have been experiencing slow start, van not driving properly. Our family went out to lunch July 13 and van wouldn’t start. Waited handful of minutes and then started. Immediately took to dealership next day. Honda dealerships have done all servicing and repairs on this van. (I was told there are 55 repair totaling $22k for your research purposes.) Honda notified me July 29, 2025 that they will NOT offer any assistance and/or goodwill because of the age and mileage of the van. Escalating case 15705425 up Honda chain - we have been very loyal to Honda. As of today, July 31, 2025: Van sits at dealership; has been there since July 14, 2025. I have been advised not to drive the van, esp on the highway. I want to keep the van and want to drive it for many more years. Took very good care of it and followed all of Hondas recommendations for servicing. Just put brand new tires front suspension (March 2025) and rear suspension (July 2025) on it as well. Appreciate your investigation. I’m working diligently to do the right thing and allow the proper people time to investigate the van before any work begins on the engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677488July 31, 2025
ENGINE, UNKNOWN OR OTHER, LANE DEPARTURE: BLIND SPOT DETECTION
Was Driving on my way to work and I heard a sharp sound while going up a hill. I then got warnings that said transmission issue, pull over immediately when safe and the car shifted itself into neutral. I was in the middle of traffic and lost all acceleration controls, while being forced out of the drive gear. I lost all speed and had to move through traffic and get to a side street. The same thing happened to me about a year and a half ago. It was covered by a warranty but I still was experiencing losses of car power or stalling.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677559July 31, 2025
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
The auto idle start/stop feature failed to recognize a bad battery and shut the car off while I was stopped in the left turn lane. The vehicle failed to start and lost all power, including hazard lights and brake lights. I had no way of indicating to other drivers behind me that the vehicle was disabled other than getting out of the vehicle and waving them around me. This happened while I was taking my son to school and could have resulted in us getting in an accident or causing another accident. Honda was not able to identify root cause and replaced the battery. I do not trust this vehicle as reliable or safe any longer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677662July 31, 2025
ENGINE
We do not own the vehicle anymore, but I just learned of recalls for this issue and wanted to make sure I submitted this as our lives were significantly affected. In July 2023, on the way home from a trip, we began to hear knocking in the engine and shortly after the check engine light began flashing. We got to the closest mechanic, and they suspected an issue with rods due to metal filings in oil. We had it towed 2 hrs to the closet Honda dealership. Garcia Honda in Albuquerque, NM. After days in a hotel and the dealership making the repairs they thought it was, we were told it was ready to go, they just needed to do a test drive. On the test drive, the engine lights come on again, and on closer inspection, they too heard knocking, and diagnosed engine failure due to rod issues and told us we needed a full engine replacement. We were still 9 hours from home and had missed work for a few days, and being dejected and overwhelmed that we still did not have our car to get home, we made the snap decision to purchase a new car there and “trade in” the odyssey for the bare minimum. We mentioned to someone today that we had a Honda with engine failure, and they brought this recall to our attention. After researching, I wanted to make sure to get this complaint failed, to hopefully help others going through what we did.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677666July 31, 2025
AIR BAGS
Incident Timeline – Spontaneous Airbag Deployment Date: July 22, 2025 Vehicle: 2018 Honda Odyssey EX-L Registered Owner: [XXX] Driver at Time of Incident: [XXX] Location of Incident: [XXX] (just before the daycare) Primary Dealership Contact: Jasmine – Sons Honda Service Department Contacts [XXX] : Work: [XXX] Secondary number Personal phone: [XXX] Email: [XXX] [XXX] [XXX] Email: ⸻ ~2:27 PM – 2:32 PM – Airbag Deployment •While driving on [XXX] , just prior to reaching the daycare, all airbags deployed spontaneously. •confirmed no pothole, impact, or object collision occurred. • [XXX] pulled the vehicle over safely, and all passengers were confirmed to be unharmed. ⸻ 2:32 PM – Initial Phone Call • [XXX] contacted [XXX] at 2:32 PM, placing the deployment within five minutes prior. ⸻ Shortly After – Police Department Notified •The local police department was contacted to report the incident and ensure documentation and safety at the scene. ⸻ 3:14 PM – Sons Honda Contacted • [XXX] called the Sons Honda service and recall department to report the deployment and request inspection. •Jasmine Cooper at Sons Honda is the primary representative handling the case. 678-345-8396 is our current service number for her - or the main number is 770-228-2888 ⸻ ~3:45 PM – Insurance Company Notified • [XXX] called the insurance company to initiate a claim and report the spontaneous airbag deployment. •The claim process is ongoing pending diagnostic results from the dealership. ⸻ Towing & Vehicle Transport •Tow operator Isaiah initially proposed moving the vehicle to a tow lot. • [XXX] requested the vehicle be taken directly to Sons Honda to avoid a second transfer. •Isaiah mentioned an additional fee, which [XXX] approved. •A discounted tow charge was given, waiting on a call from the office to confirm total and process paym INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677629July 31, 2025
ENGINE
Vehicle is idling rough. Took to dealership and they said it has an obvious misfire. Over a total of six days they had it and performed diagnostics that were requested by Hondas Tech line. The dealership told me that they were informed by Hondas tech line that is just how that vechile is. I got referred to Hondas corporate and spoke with them. I was then requested to bring the vehicle back to the dealership for further testing. They had it less than 3 hours. And again I was told that the vehicle misfiring is just a characteristic of the vehicle. I’m concerned about my vehicle misfiring and Honda not wanting to fix it. I don’t want to be driving down the road with my family and have an engine failure. Issue has been ongoing for a few weeks
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677277July 30, 2025
LANE DEPARTURE: BLIND SPOT DETECTION, LANE DEPARTURE: ASSIST, FORWARD COLLISION AVOIDANCE: WARNINGS
The multipurpose camera in the vehicle failed, causing multiple warning lights to come on related to the collision warning, blind spot warning, lane keep assist, lane departure warning, adaptive cruise control, and others. The dealership said it needed to be replaced, as it was no longer working and none of these features would work without replacement
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677287July 30, 2025
ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
Odometer Fraud. The contact purchased a 2015 Honda Odyssey. It was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 144,000, and at the time of registration, it was discovered that the mileage was 244,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677379July 30, 2025
POWER TRAIN
Transmission has hard shifts in lower gears. Causing the car to jump/jerk wich could cause driver to possibly loose control in wet road conditions.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677377July 30, 2025
ENGINE
Vehicle will fail to restart after Auto Idle Stop engages at times. Dealership performed reset, but issue continued afterwards . Safety Issue due to delayed acceleration. Has been brought in twice for this issue with no resolution.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677348July 30, 2025
ELECTRICAL SYSTEM, ENGINE
With the auto cutoff engaged when stopped at a red light, the vehicle shut off on its own. I had to put the vehicle in park and try the push button start a few times before the vehicle turned back on. I had to put my flashers on because the light turned green before I could get it restarted. Someone had to swerve to avoid me. I was almost rear ended because the intersection I was stopped at was near an interstate offramp and the driver did not recognize I was stopped. I took it to a Honda Dealership and they said they could not replicate the problem but that there was a bulletin identifying the issue and that the bulletin had been withdrawn. I was told that it likely meant a recall would be coming in the future. The following message came on when the vehicle turned off: Shift to park. The red battery dash light was on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677334July 30, 2025
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, ELECTRICAL SYSTEM
My car unexpectedly did a phantom brake at high 60+ mph with no car in front of me. I was so nervous due to car behind me almost colliding into me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677153July 30, 2025
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, LANE DEPARTURE: ASSIST
We get a warning light saying "Adaptive Cruise Control System Problem". Van has 4200 miles and it happens during hot days, usually at lunch time. I took it to dealer "Honda Cars of Rock Hill, SC" but they told me there is no code showing up in the Van. I emailed honda America with video but so far no response. The system just goes crazy, beeping and the cruise control is no responsive to cancel button or anything. We are not even using the adaptive cruise control when this happens. After you drive for a while, it goes away, like nothing happened. But when another hot summer day comes, around lunch time, it goes... it does it pretty much during high temps. never in the evening or night time. here is link to YouTube video I sent to Honda: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676953July 29, 2025
AIR BAGS, SEAT BELTS
The contact owns a 2019 Honda Odyssey. The contact stated that while idled in traffic, the vehicle was rear-ended at approximately 60 MPH. No air bags were deployed. The seat belts retracted as intended during impact, and the lift gate and rear driver's side window were shattered as a result of the crash. In addition, the vehicle occupied one passenger in the front passenger side seat and a second child passenger in the rear row driver's side seat. No warning lights were illuminated. Medical attention was sought for the front passenger for back injuries upon hitting the dashboard during the impact. Medical attention was sought for a strained neck for the driver. The child did not sustain any injuries or seek medical attention. A police report was filed. The local dealer was not contacted. The vehicle was left at the contact residence, where it remained for further investigation. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 33,740.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11676999July 29, 2025
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
Not sure if this is the right complaint form, but we attempted to have a service center address 2 recalls on our vehicle and they would not perform them and would not provide a reason why the recalls were not addressed. The service center is AutoNation Honda in Westminster CO [XXX] ). We dropped our vehicle off on 7/24 for an oil change and to address the recalls. They said the work was complete on Monday 7/28 but would not provide an invoice of work completed. I've attempted to contact the service center by text and phone calls and they are not responsive. I contacted corporate Honda and they confirmed that the recalls have not been addressed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676674July 28, 2025
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
The multipurpose camera that sits behind the windshield has completely failed, deactivating many automated safety features. The dealer quoted $2700.00 to replace.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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