Honda Odyssey Complaints

12,890 consumer complaints on file.

#10043572October 25, 2003
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
THE SLIDING DOORS ON OUR 1999 HONDA ODYSSEY VAN HAVE BEEN HARD TO OPEN FOR THE PAST YEAR OR SO. RECENTLY, I PULLED THE HANDLE TO OPEN THE SLIDING DOOR - IT SNAPPED OFF AND IT IS NO LONGER POSSIBLE TO OPEN THE DOOR. WITH INSTRUCTIONS FROM THE SERVICE MANUAL, I CAREFULLY REMOVED THE INSIDE DOOR PANEL TO FIND A BROKEN LEVER INSIDE. I HAVE NOT INVESTIGATED HOW MUCH IT MAY COST TO REPAIR THIS BUT I AM HIGHLY DISAPPOINTED IN THE RECENT QUALITY OF HONDA PRODUCTS. OVER THE YEARS, WE HAVE OWNED 3 OTHER HONDAS WITH ONLY MINOR REPAIR ISSUES. THE ODYSSEY IS DEFINITELY NOT UP TO THE USUAL HIGH QUALITY STANDARDS. THE CONVENIENCE OF THE SIDE DOOR IS NOW TOTALLY USELESS. I UNDERSTAND THAT THE REPLACEMENT PART MIGHT COST $300 OR MORE. WITH THIS OUTRAGEOUS PRICE, I AM WILLING TO SPEND MY OWN TIME TO LOCATE A USED REPLACEMENT MECHANISM. THE ACTUAL BROKEN PART IS A SMALL PLASTIC LEVER INSIDE THE DOOR HANDLE. FROM MY INVESTIGATION, THIS LITTLE PART IS NOT AVAILABLE SEPARATELY AND WILL WARRANT TO PURCHASE OF THE COMPLETE DOOR LOCK MECHANISM. I HAVE SEEN SIMILAR FAILURE REPORTS FROM MANY OTHER HONDA OWNERS - IT'S TIME TO LET THEM KNOW HOW UNHAPPY WE ARE. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10044701October 24, 2003
STRUCTURE:BODY:DOOR
THE CHILD WAS STANDING IN THE MIDDLE OF THE SLIDING DOOR WHEN IT CLOSED WITHOUT THE OWNER PRESSING THE CLOSE BUTTON. THE OWNER TOOK THE VEHICLE TO THE DEALERSHIP. THE MECHANIC HAD NOT RESOLVE THE PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10043447October 23, 2003
EQUIPMENT
I HAVE A 2000 HONDA ODYSSEY LX. THE CUP HOLDER IN THE REAR SEAT DOES NOT HOLD THE CUP PROPERLY AND OFTEN FALLS OFF. THIS HAS CAUSED BEVERAGE SPILL ON THE PERSONS IN THE CAR AT THAT TIME. AT LEAST TWO OF THE SPILLS WERE FROM HOT BEVERAGE. I HAVE REPORTED THIS TO THE MANUFACTURER BUT THEY SAY THAT IT IS NOT A RECALL. INTERESTINGLY THEY HAVE CHANGED THE CUP HOLDERS IN THEIR NEWER MODELS. *LA
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#10042132October 22, 2003
ENGINE AND ENGINE COOLING:ENGINE
VEHICLE FIRE WHILE ENGINE WAS TURNED OFF AND PARKED.*MR THE CONSUMER HAD BACKED HIS CAR INTO THE PARKING SPOT, AND THE TAIL PIPE WAS JAMMED INTO THE MULCH. THE BLOCKING OF THE TAILPIPE CAUSED THE HEAT OF THE EXHAUST TO START THE MULCH ON FIRE SPREADING TO THE PLASTIC BUMPER OF THE CAR AND INTO THE CAR. AFTER THE ACCIDENT OCCURRED IT CAME TO THE CONSUMER ATTENTION THAT THE TAIL PIPE WAS DEFECTIVE AND THE DEALERSHIP SHOULD PAY FOR ALL EXPENSES AND REPAIRS MADE AS A RESULT. *CB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10043353October 22, 2003
ENGINE AND ENGINE COOLING
1. STARTED ENGINE, BACK THE CAR OUT OF PARKING SPOT, DROVE AT APPROXIMATELY 5 MPH FOR LESS THAN 1 MIN., ALL THE INDICATOR LIGHTS WERE ON AND THE VAN STALLED ALL OF SUDDEN. I TRIED TO PULL OFF FROM THE ROAD, BUT THE MOST DANGEROUS THING WAS THE STEERING WHEEL IS LOCKED, I CANNOT TURN RIGHT OR LEFT, I ALMOST HIT AN ANOTHER CAR. I STEPPED ON THE BRAKE IMMEDIATELY AND STOPPED THE VAN. I SHIFTED THE GEAR TO "P" MODE, AND SHUT DOWN THE ENGINE. I RESTARTED THE ENGINE 3 TIMES. THE SAME THING HAPPENED. ALL THE INDICATOR LIGHTS WERE ON AND DID NOT TURN OFF BY ITSELF. IT DID NOT RETURN TO NORMAL UNTIL I RESTARTED IT FOR ONE MORE TIME. I DROVE AT SLOW SPEED FOR COUPLES OF SECOND AND STOPPED AT TRAFFIC LIGHT. I FELT THE ENGINE REVOLUTE HIGH AND DOWN CONTINUOUSLY AGAIN FOR APPROXIMATE 1 MIN. SAME THING HAPPENED AGAIN FOR 3 TIMES IN THE PAST 3 WEEKS. 2. I REALIZE THE ENGINE SOMETIMES REVOLUTE HIGH AND DOWN CONTINUOUSLY FOR APPROXIMATE 1 MIN. WHEN I STOP AT TRAFFIC LIGHT OR STOP SIGN BY THE TIME MY CAR DROVE ABOUT 5,000 MILES. I NEED TO STEP THE ACCELERATE PEDAL MORE HARDER THAN USUAL IN ORDER TO MOVE THE CAR. THIS OCCURS MUCH MORE FREQUENT RECENTLY. (MY CAR DRIVEN A TOTAL OF APPROXIMATE 10,500 MILES NOW). I TOOK IT TO THE DEALER, BUT THEY COULD NOT FIND ANYTHING WRONG BECAUSE THEY COULD NOT DUPLICATE THE PROBLEM. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10044380October 21, 2003
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
VEHICLE WAS BEING DRIVEN AT APPROXIMATELY 20 MPH, WHEN BRAKES WERE APPLIED, VEHICLE DID NOT STOP. VEHICLE WAS TOWED TO THE DEALERSHIP. DEALER WAS UNABLE TO DUPLICATE THE PROBLEM, AND TECHNICIAN SAID THEY COULD NOT FIX THE PROBLEM. OWNER WAS FRUSTRATED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10043339October 21, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION FAILURE: SLIPPING AND JERKING DURING LOW SPEED AFTER 30 MINUTES OF DRIVING. SUDDEN ACCELERATION AND DOWN SHIFTING AROUND 3RD GEAR. CONFIRMED BY DEALERSHIP AS FAULTY TRANSMISSION ASSEMBLY. NOT BEING COVERED BY MANUFACTURER'S EXTENDED 7 YEAR WARRANTY SINCE CAR WAS ORIGINALLY MARKETED FOR CANADA DESPITE THE FACT THAT IT WAS ORIGINALLY PURCHASED AT BEAVERTON HONDA IN OREGON. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10044480October 21, 2003
STEERING, SUSPENSION, INTERIOR LIGHTING, ELECTRICAL SYSTEM
PROBLEMS WITH RADIO VOLUME BUTTON, INDICATOR LIGHT, AND VEHICLE PULLS TO THE LEFT.*MR VEHICLE PULLED TO THE LEFT WHEN THE CONSUMER TEST DROVE IT ON 08/10/2002. DEALER ASSURED HER IT WOULD BE REPAIRED. AFTER ABOUT ONE WEEK OF DRIVING THE VEHICLE, IT CONTINUED TO PULL TO THE LEFT UNLESS SHE HELD THE STEERING WHEEL TO THE RIGHT AND FORCED IT TO GO STRAIGHT 08/20/2002. ON 09/24/2002 VEHICLE WAS TAKEN TO THE DEALERSHIP FOR PROBLEMS WITH THE DOOR AND SRS LIGHT COMING ON AND OFF WHILE DRIVING. ON 10/24/2002 CONSUMER DROVE THE VEHICLE TO THE DEALERSHIP AGAIN. THEY STATED THE PROBLEM WAS FIXED. ON 12/18/2002 THE CONSUMER INSISTED THAT THE TECHNICIAN TEST DRIVE THE VEHICLE TO EXPERIENCE THE DEFECT. TECHNICIAN DID EXPERIENCE IT AND STATED IT NEEDED TO BE FIXED. THE NEXT DAY THEY INFORMED THE CONSUMER AN ALIGNMENT WAS DONE TO FIX THE "PULLING TO THE LEFT". AS FAR AS THE SRS LIGHT, THERE WERE NO REPAIRS AT THAT TIME. CONSUMER WOULD BE CONTACTED TO MAKE AN APPOINTMENT FOR REPAIRS. ON 04/10/2003, CONSUMER RETURNED FOR ROUTINE MAINTENANCE AND A TOTAL FIX FOR THE PULLING TO THE LEFT. CONSUMER WANTED A REPLACEMENT VEHICLE. *PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10044318October 20, 2003
AIR BAGS
CONSUMER STATED THAT AIR BAG LIGHT CAME ON. HAD IT CHECKED, AND WAS TOLD THAT AIR BAG MODULE WAS DEFECTIVE. ALSO, CONSUMER WAS TOLD THAT THE AIR BAG MODULE HAD TO BE REPLACED AT THE TUNE OF $1500.00. SHE WAS AFRAID THAT IT WOULD DEPLOY WITHOUT PROPER WARNING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10043121October 17, 2003
SEATS:FRONT ASSEMBLY:RECLINER
WHEN I EXIT THE DRIVER'S SEAT AND STEP DOWN, MY THIGH SOMETIMES HITS THE POWER SEAT RECLINING CONTROL AND CAUSES THE SEAT TO RECLINE. THE SWITCH IS SPRING LOADED AND WOULD NORMALLY AUTOMATICALLY JUMP BACK TO THE NEUTRAL POSITION WHEN RELEASED. FOR SOME UNKNOWN REASON, IT'S POSSIBLE TO NUDGE IT WITH MY THIGH AT JUST THE RIGHT ANGLE THAT THE SWITCH DOES NOT RETURN TO ITS CENTER/NEUTRAL POSITION. I'VE TRIED TO REPRODUCE THIS MANUALLY BY PUSHING IT IN THIS AND THAT DIRECTION AND I JUST CAN'T DO IT. THERE SEEMS TO BE SOME CAUSE RELATED TO BODY POSITIONING AND THE RIGHT AMOUNT OF PRESSURE IN THE RIGHT DIRECTION. I'M 5'-10", ABOUT 180 LB SO IT'S NOT A CASE OF BEING OVER/UNDERWEIGHT OR ABOVE/BELOW HEIGHT. THIS PROBLEM HAS HAPPENED A NUMBER OF TIMES. THE FIRST FEW TIMES IT HAPPENED, I EXITED THE VAN AND RETURNED TO FIND THE SEAT RECLINED ALL THE WAY. NEEDLESS TO SAY, I WAS CONFUSED. I THOUGHT THE SEAT SUPPORT HAD BROKEN. ONE TIME, I EXITED THE VEHICLE, TO CHECK SOMETHING IN THE REAR OF THE CAR AND HEARD MY SON CRYING. HE WAS SEATED IN A CAR SEAT BEHIND THE DRIVER'S SEAT. THE DRIVER'S SEAT HAD RECLINED AND THE HANDLEBAR BEHIND THE DRIVER'S SEAT WAS PRESSED FIRMLY AGAINST HIS LEGS. LUCKILY HE WAS OK; BUT THIS INCIDENT HIGHLIGHTS THE POTENTIAL DANGER OF THIS DEFECT. SOMETHING IS WRONG WITH THE DESIGN OR MANUFACTURE OF THE SWITCHES AND/OR SEAT. THEY SHOULD NOT BE SO EASILY ACTIVATED. THE SWITCHES ARE LOCATED CLOSE TO THE FOAM OF THE DRIVER'S SEAT WHICH COMPRESSES EASILY. THE SWITCHES SHOULD EITHER BE RELOCATED FURTHER AWAY FROM THE CUSHION OR THE SWITCHES THEMSELVES SHOULD REDESIGNED TO BE MORE ROBUST. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10043122October 17, 2003
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
THE FRONT DOORS ON THIS VAN DO NOT HAVE ADEQUATE "NOTCHES," FOR THE DOOR TO REST WHEN OPEN. MOST DOORS ARE MADE IN SUCH A WAY THAT THEY CAN BE FULLY AND/OR PARTIALLY OPEN AND HAVE THE DOORS REST IN A RELATIVELY SECURE STATE SUCH THAT THE DOOR WON'T OPEN OR CLOSE SUDDENLY. THIS IS ESPECIALLY TRUE IF THE VEHICLE IN ON A SLIGHT INCLINE WHERE GRAVITY CAN CAUSE THE DOOR TO SWING OPEN AND HIT ANOTHER CAR (AS IN A PARKING LOT) OR PERSON; OR CLOSE BY ITSELF AND HIT A PASSENGER WHO MIGHT BE ENTERING OR EXITING. THE DOORS ON THE 1999 ODYSSEY JUST SEEM TO SIT AT WHATEVER POSITION YOU SET THEM TO. THERE IS A SLIGHT FEEL OF A NOTCH IN THE FULLY OPENED POSITION, BUT IT'S NOT OBVIOUS AND CERTAINLY NOT STRONG ENOUGH TO COUNTER ANY FORCE THAT TRIES TO MOVE IT. THE PROBLEMS I FACE IS THAT MY DRIVEWAY HAS A SLIGHT INCLINE. EVEN THE SLIGHTEST TILT IN THE VEHICLE (NOSE UP) WILL CAUSE THE DOORS TO CLOSE BY ITSELF WHEN LET GO. I HAVE TO CONSTANTLY MAKE SURE THAT THE KIDS ARE USING THE SLIDING DOORS (AND THEY HAVE THEIR OWN SET OF PROBLEMS AS MANY OTHER ODYSSEY OWNERS ALREADY KNOW) WHEN THERE'S THE POTENTIAL FOR THEM TO USE THE FRONT DOORS TO GET IN AND OUT JUST TO PREVENT THE YOUNGER KIDS FROM GETTING HURT. AND OF COURSE, I HAVE TO MAKE SURE I DON'T GET CAUGHT MYSELF IF I STEP OUT AND TURN AROUND TO REACH FOR SOMETHING ON THE FLOOR (FOR INSTANCE). RECENTLY, WE HAD SOME MODERATELY HIGH WINDS AND THE DOORS BLEW SHUT WITH THE CAR ON LEVEL GROUND. I'M NOT TALKING HURRICANES OR EVEN GALE FORCE WINDS; I'M TALKING THE WIND BLOWING HARDER THAN NORMAL. THESE DOORS ARE DANGEROUS; THEY SHOULD REST OF NOTCHES LIKE ALL OTHER CAR DOORS. IT SHOULDN'T BE HARD TO VERIFY MY CLAIM ! *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10044138October 16, 2003
SERVICE BRAKES, HYDRAULIC
CONSUMER HEARD UNUSUAL NOISE FROM THE RIGHT REAR BRAKE AREA. NOISE WAS MOST NOTICEABLE WHEN BRAKES WERE APPLIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10037963October 16, 2003
AIR BAGS, SUSPENSION:REAR:SHOCK ABSORBER
THE SUPPLEMENTAL RESTRAINT SYSTEM LIGHT HAD COME ON CONTINUALLY. THE DEALER AND MANUFACTURER WERE CONTACTED, THEY STATED THERE WAS A TECHNICAL SUPPORT TEAM WORKING ON THE PROBLEM, BUT IT MAY TAKE UP TO 4 MONTHS BEFORE THEY WOULD HAVE AN ANSWER. *AK EACH TIME THE VEHICLE WAS REPAIRED, THE LIGHT WOULD COME ON 8-10 WEEKS FOLLOWING. THIS PROBLEM HAS HAPPENED SINCE PURCHASE. NUMEROUS PARTS HAD BEEN REPLACED AND THE PROBLEMS STILL OCCURRED. THERE WAS A LEAK IN THE RIGHT REAR SHOCK *SCC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10044170October 15, 2003
STRUCTURE:BODY:DOOR
PROBLEMS WITH THE SLIDING DOORS GETTING STUCK CLOSED. *MR IT WOULD TAKE TWO ADULTS TO OPEN THE DOOR. THE CONSUMER'S CHILDREN HAD GOTTEN STUCK INSIDE OF THE VEHICLE TOO MANY TIMES. THE DEALER WAS AWARE OF THE PROBLEM. THE VEHICLE HAD BEEN IN THE SHOP MANY TIMES FOR THE PROBLEM WHERE ALL THE PARTS HAD BEEN REPLACED AND ADJUSTMENTS WERE MADE. *SCC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10041767October 14, 2003
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
I OWN A 2003 HONDA ODYSSEY MINIVAN WITH MANUAL SIDE DOORS. WHEN IT IS DAMPED, THE DOORS FORM A SUCTION AND CANNOT EASILY BE OPENED. THEY CANNOT BE OPENED FROM THE INSIDE, AND ONLY AFTER "YANKING" ON THEM NUMEROUS TIMES, THEY CAN BE OPENED FROM THE OUTSIDE. IN MY OPINION, THIS IS A SAFETY HAZARD. I HAVE CONTACTED SEVERAL DEALERSHIPS AND THEIR RECOMMENDATION IS LUBING THE SEALS. I HAVE HAD THIS DONE TWICE AND IT HAS NOT WORKED EITHER TIME. ONE DEALERSHIP INFORMED ME THAT THEY HAD TO BE ABLE TO RECREATE THE PROBLEM IN ORDER TO FIX IT. SINCE THIS ONLY OCCURS UNDER CERTAIN CONDITIONS, AND NOT REGULARLY, THAT WOULD BE NEAR IMPOSSIBLE. AFTER NOT RECEIVING ANY SATISFACTION FROM MY DEALERSHIP, I DID CONTACT HONDA DIRECTLY. THEY THEN CONTACTED MY DEALERSHIP AND THE PROBLEM WAS FIXED IMMEDIATELY. THEY REPLACED THE WEATHERSTRIPPING AND SUBSEALS. SO FAR, I HAVE HAD NO PROBLEMS (THIS WAS DONE LESS THAN A WEEK AGO). MY CONCERN IS THAT THE DEALERSHIPS WILL NOT FIX THIS PROBLEM RIGHT AWAY. THE BUYER HAS TO GO THROUGH SEVERAL STEPS FOR THIS TO HAPPEN. I HAD TO FILE A FORMAL COMPLAINT WITH THE COMPANY. THE DEALERSHIPS ONLY RECOMMENDED "LUBING" THE DOORS WHICH, AT BEST, IS ONLY A TEMPORARY FIX TO A POTENTIAL DANGEROUS PROBLEM. (THE INCIDENT DATE I CHOSE BELOW IS THE LAST DATE OF THE PROBLEM. THE PROBLEM BEGAN MARCH 2003). *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10037803October 1, 2003
VEHICLE SPEED CONTROL:CRUISE CONTROL
WHILE DRIVING, THE CRUISE CONTROL FAILED TO DISENGAGE, THE CONSUMER WAS UNABLE TO STOP OR SLOW THE VEHICLE DOWN. THE CONSUMER SHUT OFF THE IGNITION AND CRUISED TO THE SHOULDER. *AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10038220October 1, 2003
STRUCTURE:BODY:DOOR
THE SLIDING DOOR FAILED TO OPEN AT TIMES, WHICH INDICATED A SERIOUS SAFETY HAZARD. OCCUPANTS OF THE VEHICLE WERE UNABLE TO OPEN THE DOOR FROM INSIDE OR WITH THE AUTOMATIC BUTTON. AS RESULT A TWO YEAR OLD CHILD'S HAND BECAME STUCK IN THE DOOR. *AK *JB
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10041943September 30, 2003
ELECTRICAL SYSTEM:IGNITION:SWITCH
IGNITION SWITCH FAILED, CAUSING VEHICLE TO SHUT OFF WHILE DRIVING. A RECALL WAS ISSUED; HOWEVER THIS VEHICLE WAS NOT INCLUDED DUE TO VIN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10040960September 30, 2003
LATCHES/LOCKS/LINKAGES:DOORS:LATCH, ELECTRICAL SYSTEM
AUTOMATIC SLIDING DOORS APPLY DANGEROUS PRESSURE TO PEOPLE BEFORE RETRACTING. I HAVE BEEN HURT TWICE BY BEING CRUSHED AND BRUISED BY DOORS CLOSING ON MY BODY WHEN DOOR WAS ACCIDENTLY ACTIVATED WHILE LOADING CHILDREN AND PASSENGERS. THE SENSOR TO RETRACT DOES NOT OPERATE AS INDICATED BY MANUFACTURER. THIS DEFECT POSES SERIOUS DANGER TO CHILDREN. ALSO, BOTH SLIDING DOORS HAVE BEEN MALFUNCTIONING SINCE OCT 2002. WILL ALMOST CLOSE, THEN RETRACT WITH NOTHING OBSTRUCTING THEM. DEALER HAS ATTEMPTED TO REPAIR THIS MALFUNCTION FOUR TIMES IN THE LAST YEAR STARTING AT 25,000 MILES WITH NO SUCCESS. FAULTY JUNCTION SWITCHES HAVE BEEN REPLACED AND DOORS REHONED BUT MALFUNCTIONS CONTINUE TO HAPPEN APPROX EVERY COUPLE MONTHS AND MILEAGE IS NOW AT 38,000. DRIVER SIDE WINDOW IS VERY SLOW TO RAISE. FAULTY REGULATOR WAS REPLACED OCT, 2002. ALMOST A YEAR LATER, THE PROBLEM CONTINUES TO OCCUR WITH DEALER SAYING IT JUST NEEDS CLEANING. CAR HAS BEEN SERVICED THREE TIMES IN THE LAST YEAR FOR THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10041005September 30, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
2002 HONDA ODYSSEY TORQUE CONVERTER OR TRANSMISSION AT 22,000 MILES MY VAN DEVELOPED AN ANNOYING VIBRATION AT A SPEED OF ABOUT 53 M.P.H. AND 1,500 R.P.M. ON LEVEL ROAD ONLY. DEALER FIRST REPLACED SOLENOID. SAME DAY I RETURNED THE VAN AND TRANSMISSION AND TORQUE CONVERTER IS TO BE REPLACED. VEHICLE NOT RETURNED TO ME YET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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