Honda Odyssey Complaints

12,890 consumer complaints on file.

#10079475July 15, 2004
EXTERIOR LIGHTING:HEADLIGHTS:HIGH/LOW BEAM DIMMER SWITCH
THE HIGH BEAM HAS A SINGLE HALOGEN LIGHT FOR BOTH SETTINGS. WHEN SWITCHING FROM LOW TO HIGH BEAM THE LIGHT FAILS TO PROJECT FAR AHEAD . THIS REDUCES EXTENDED VISIBILITY AS NEEDED FOR THE HIGH BEAM. DEALERSHIP STATED THAT THEY WERE UNABLE TO MAKE OBSERVATIONS DUE TO BUSINESS HOURS IN ORDER TO CORRECT THE PROBLEM. *AK WITH A SINGLE HALOGEN BULB, WHEN SWITCHING FROM LOW BEAM TO HIGH BEAM, THE LOW BEAM ELEMENT GOES OUT AND NO LONGER WORKS RESULTING IN A DARK SENSATION AHEAD OF THE VEHICLE BECAUSE THE HIGH BEAM LIGHT IS FURTHER OUT AND IS TOO DISPERSED. HIGH BEAMS ARE UNUSABLE IN THIS CONDITION. (PER TELEPHONE CONVERSATION W/ CONSUMER ON 07/02/04 *MJJ)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10081030July 14, 2004
AIR BAGS:FRONTAL
WIFE DRIVING HER HONDA ODYSSEY WAS HIT HEAD ON. SHE WAZS TRAVELING ABOUT 30 MPH AND THE OTHER CAR ABOUT 10 MPH. AIR BAGS DID NOT GO OFF IN A HEAD ON COLLISSION. WE HAVE BROUGHT THE CAR IN ABOUT 5 TIMES TO GET THE AIR BAGS CHECKED OUT BECAUSE THE SERVICE LIGHT CAME ON. TWICE THEY HAD TO REPLACE COMPONENTS OF THE AIR BAG SYSTEM. BASICALLY IN THE 2 1/2 YEARS WE HAD THE 2002 HONDA ODYSSEY, WE HAVE HAD TO BRING IT IN FOR AIR BAG SERVICE. THEY CLAIM (AND HAVE ADMITTED) THAT CELL PHONES CAUSE INTERFERENCE WITH THE AIR BAG SYSTEM. THEY SAID THAT SINCE NOT ENOUGH PEOPLE HAVE COMPLAINED, NO RECALL IS DONE YET. MY WIFE WAS HURT IN THE ACCIDENT AND I BELIEVE THAT IF THE AIR BAGS WENT OFF, SHE MAY HAVE BEEN LESS INJURED. A RECALL SHOULD BE DONE ABOUT THIS!*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10081976July 14, 2004
SUSPENSION:REAR
WHEN THE VEHICLE WAS TURNED OFF AND THE KEY REMOVED FROM THE IGNITION THERE WAS A LOUD POPPING NOISE THAT SOUNDED LIKE AN EXPLOSION FROM THE REAR RIGHT OF THE VEHICLE. THE NOISE WENT AWAY FOR A WHILE WHEN THE BRAKE PADS WERE REPLACED. DEALERSHIP SERVICED THE VEHICLE SEVERAL TIMES FOR THIS PROBLEM BUT COULD NOT IDENTIFY WHAT COMPONENT THE NOISE WAS COMING FROM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10081994July 14, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
CONSUMER RECEIVED A RECALL FOR TRANSMISSION NEEDING A SECOND GEAR INSPECTION. CONSUMER TOOK THE VEHICLE TO THE DEALER, AND WAS TOLD THAT THE TRANSMISSION PROBLEM DID NOT EXIST AS THE MANUFACTURER STATED. HOWEVER THEY WOULD SERVICE THE TRANSMISSION AT A CHARGE TO THE CONSUMER. . VEHICLE IS AT THE DEALER. HOWEVER, CONSUMER HAS NOT AGREED TO PAY FOR THE SERVICE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10082063July 13, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
PROBLEMS WITH TRANSMISSION FAILURE ON 2002 HONDA ODYSSEY.*MR THE CONSUMER STATED THE ENGINE LIGHT ILLUMINATED AND THE VEHICLE WAS TAKEN TO THE NEAREST DEALER. AFTER THE INSPECTION THAT WAS WHEN THE CONSUMER WAS TOLD THE VEHICLE NEEDED A NEW TRANSMISSION. THERE WAS A RECALL ON THE HONDA ODYSSEY FOR THE TRANSMISSION, HOWEVER THE REASON WHY THE CONSUMERS VEHICLE NEEDED A TRANSMISSION DID NOT FALL UNDER THE RECALL CRITERIA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10080657July 9, 2004
STEERING
THEIR IS VIBRATION IN THE DRIVER SIDE REAR VIEW MIRROR. AT 60 MPH, THE MIRROR, FRONT SEATS VIBRATES. FIRST TIME I TOOK THE VEHICLE TO HONDA DEALERSHIP, THEY SAID THE WHEEL ALINGNMENT WAS OUT, SECOND TIME THEY SAID THE MIRROR IS BAD AND REPLACED IT. THIRD TIME THEY SAID THEY SEE THE VIBRATIONS BUT CANNOT FIND ANYTHING WRONG. THEY SAID THEY TEST DROVE 3 OTHER VEHICLES WITH SIMILAR MILAGE (13.5 K) AND FOUND THAT THEY ALL HAVE THE SAME PROBLEM. I CALLED HONDA AND THEY SAID THAT THEY CANNOT DO ANYTHING ABOUT THIS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10081505July 7, 2004
AIR BAGS:FRONTAL
WHILE DRIVING AT ANY SPEED SRS LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, AND MECHANIC COULD NOT DUPLICATE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10081923July 6, 2004
ENGINE AND ENGINE COOLING:ENGINE
2003 HONDA ODYSSEY RECALL 04V176000. *MR THE CONSUMER WAS INFORMED OF A VEHICLE RECALL THROUGH A RADIO BROADCAST. THE CONSUMER CONTACTED THE MANUFACTURER IN EARLY APRIL ABOUT THE RECALL. THE REPRESENTATIVE INDICATED THAT THE NOTICES HAD NOT BEEN MAIL YET BUT WOULD BE SENT IN MAY. AS OF THE MIDDLE OF JUNE THE CONSUMER HAD NOT RECEIVED THE NOTICE. THE CONSUMER WAS TOLD TO TAKE THE VEHICLE TO AN AUTHORIZED HONDA DEALER IF THE VEHICLE EXPERIENCED ENGINE PROBLEMS OR IF THE ENGINE LIGHT ILLUMINATED. THE CONSUMER ANTICIPATES USING THE VEHICLE FOR A TRIP DURING THE SUMMER AND DOESN'T WANT TO RISK HAVING TO DEAL WITH THIS ISSUE AND AN EXPIRED WARRANTY WHILE ON THE ROAD. THE VEHICLE CURRENTLY HAD 33,000 MILES. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10076201July 6, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
DEALERSHIP IS UNABLE TO PERFORM AUTOMATIC TRANSMISSION RECALL 04V176000 REPAIRS WITHIN A REASONABLE TIME FRAME. THEY ARE BOOKED UP. *AK *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10079187July 2, 2004
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
MY DAUGHTER OPENED THE CAR DOOR AND , NOT REALIZING THIS, I PUSHED THE KEYLESS ENTRY/DOOR OPEN BUTTON. THESE ACTIONS MADE THE DOOR STOP WITH A SMALL OPENING. MY DAUGHTER THEN TRIED TO MAUNALLY OPEN THE DOOR AT THE SAME TIME I PUSHED THE BUTTON AGAIN. THIS RESULTED IN HER HAND BEING CRUSHED/CAUGHT AND SHUT IN THE VAN DOOR. I RAN AND MAUNALLY OPENED THE DOOR TO SEE HER HAND CRUSHED. THIS ALL HAPPEND IN A MATTER OF SECONDS. WE ICED IT AND UPON HER PEDIATRICIANS REQUEST,TOOK HER TO THE EMERGENCY ROOM FOR X-RAYS. IT TURNED OUT THAT HER HAND WAS NOT BROKEN BUT BRIUISED BADLY. THIS VAN IS SUPPOSED TO HAVE A SAFETY FEATURE TO NOT CRUSH PEOPLE/CHILDREN IN THE DOOR! *AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10080343July 2, 2004
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
WHILE DRIVING 35 MPH DRIVER'S SIDE DOOR OPENED ON ITS OWN. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND DROVE IT TO THE DEALER FOR INSPECTION. MECHANIC WAS NOT ABLE TO DUPLICATE THE PROBLEM. A FEW WEEKS LATER, CONSUMER NOTICED THAT THE REAR SLIDING DOOR DID NOT LOCK PROPERLY. ONCE AGAIN, VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, AND MECHANIC COULD NOT DUPLICATE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10079162July 1, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE HONDA ODYSSEY 2000. TRANSMISSION BRAKE DOWN. I TOOK IT TO THE HONDA AUTHORIZED DEALER AND THEY SAID I NEED NEW TRANSMISSION IS THE SAME PROBLEM AS ON HONDA ODYSSEY 2002 AND LATER MODEL WITH TRANSMISSION WHICH THEY RECALLED TO FIX. I AM WONDER WHY THEY EXCLUDE 2000 MODEL WITH THE SAME PROBLEM. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10080078June 28, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING AT ANY SPEED CONSUMER HEARD A LOUD KNOCKING NOISE COMING FROM THE FRONT. VEHICLE WAS TAKEN TO THE DEALER ON NUMEROUS OCCASIONS FOR INSPECTION, BUT MECHANIC WAS NOT ABLE TO DUPLICATE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10079895June 25, 2004
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
CONSUMER COMPLAINED ABOUT BOTH SLIDING DOORS. THE LOCKING MECHANISM OF THE DOORS LOCKED AND UNLOCKED FOR NO REASON WHILE DRIVING. THIS HAPPENED SEVERAL TIMES. DEALERSHIP INSPECTED THE MECHANISM SEVERAL TIMES, AND COULD NOT FIX THE PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10078827June 25, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION, EQUIPMENT
MANUFACTURER REFUSES TO REPAIR PARTS DAMAGED BY DEALER. DEALER CHANGED TRANSMISSION-PROBLEMS STARTED AFTER, DEALER AND MANUFACTURER REFUSED TO WARRANTY OR REPAIR !*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10057538June 25, 2004
STRUCTURE:BODY:DOOR
WHEN THE TEMPERATURE CHANGES THE SLIDING DOORS ON EITHER SIDE OF THE VEHICLE BECOME STUCK. CONSUMER CANNOT GET THE DOORS OPEN. DEALER SUGGESTED USING A SILICONE SPRAY ON THE DOOR SEALS. CONSUMER CALLED THE DEALER ABOUT THIS PROBLEM SEVERAL TIMES BUT RECEIVED NO HELP. *AK *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10078722June 24, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
THE CAR LURCHES WHEN ACCELARATING FROM A STANDING STOP. IT FEELS LIKE THE TRANSMISSION IS CATCHING, AND IS A JERKY MOVEMENT. HAS GOTTEN WORSE IN 2004 WHEN THE ENGINE WARNING LIGHT HAS BEEN ON AT LEAST THREE TIMES. *AK WE BOUGHT THE CAR "NEW" FROM WHAT WAS APPARENTLY CANADIAN INV ENTORY. WE WERE TOLD THAT BECAUSE THE CAR WAS CANADIAN THE ORIGINAL WARRANTY DID NOT APPLY AND THE DEALER PROVIDED 3RD PARTY COVERAGE. WHILE WE DID REPORT THE ISSUE DURING THE COVERAGE PERIOD, IT WAS NOT CLEAR WHAT EXACTLY IT WAS (AT LEAST TO US) AND WAS NOT IDENTIFIED AS A TRANSMISSION PROBLEM. ONLY IN 2004 HAVE WE AND THE DEALER CONCLUDED IT WAS DEFINATELY A TRANSMISSION ISSUE. HONDA USA WILL NOT ACKNOWLEDGE THE PROBLEM BECAUSE IT IS A "GRAY MARKET VECHICLE" AND SAID WE MUST DEAL WITH HONDA CANADA, AND HONDA CANADA SAYS IT IS A US PROBLEM AND WON'T DEAL WITH IT. WHILE THE DEALER IS SUPPORTIVE AND THEIR SERVICE DEPARTMENT HAS WORKED WITH US, THEY DIRECT US TO THE MANUFACTURER AS THEY SAY THE THIRD PARTY COVERAGE HAS EXPIRED AND THE GRAY MARKET VECHICLE HAS NO WARRANTY. I FEEL I HAVE A SAFETY ISSUE AND THAT NEITHER HONDA OR THE DEALER WILL STAND BEHIND THEIR VECHICLE. WHEN I DISCUSSED THE ISSUE WITH HONDA CANADA, THEY TOLD ME THE VIN INDICATED THAT A PREVIOUS OWNER WAS BUDGET RENTAL CARS, SO HOW THEY ARE INVOLVED IN THE SHIFTING OF DEALER INVENTORY IS QUESTIONABLE AT BEST. I DON'T UNDERSTAND WHY THEY ARE ALLOWED TO OPERATE IN THIS WAY, AND WHY THE MANUFACTURER AND/OR THE DEALER WILL NOT STAND BEHIND THE VEHICLE AND ADDRESS A SERIOUS PROBLEM. THIS PROBLEM IS NOT NORMAL AND SHOULD NOT BE HAPPENING ON A CAR WITH 65,000 MILES, ESPECIALLY ONE THAT HAS BEEN WELL MAINTAINED WITH ALL SCHEDULED SERVICE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10078756June 24, 2004
VEHICLE SPEED CONTROL
IN APRIL, OUR FAMILY TOOK A RIDE (SPEEDS TO 50 MPH). OUR VAN'S ENGINE BEGAN TO REV UP AT STOP LIGHTS TO APPROX. 5000 RPM'S. WE HAD TO PUMP THE BRAKES VIOLENTLY IN ORDER TO STOP, THEN PARK. (DEPRESSING THEM ONCE DIDN'T SLOW IT DOWN ENOUGH.). *AK AFTER A FRIGHTENING DRIVE, AND SIMILAR EPISODES ON THE WAY TO THE DEALER (APPROX. 5 MILES AWAY), THE ENGINE HAD QUIT RACING. THEY COULDN'T DIAGNOSE ANYTHING, BUT MENTIONED THAT PERHAPS MY HUSBAND HAD PRESSED BOTH THE BRAKE AND THE GAS TO CAUSE THIS. NO WAY! NOT AFTER DRIVING THE VAN FOR FOUR YEARS. IN MAY, WE DROVE TO COLORADO (FROM INDIANA). AFTER THE FIRST 3 HOURS, WE PULLED OFF THE HWY., THE ENGINE ROARED WHEN WE SLOWED TO ABOUT 30 M.P.H.. AGAIN, WE PUMPED THE BRAKES, TERRIFIED THAT WE WEREN'T GOING TO STOP. THE BRAKES ARE BARELY EFFECTIVE, ALTHOUGH THEY WERE JUST CHECKED. A COLORADO DEALER TRIED TO PUT THE VAN ON THE COMPUTER TO FIND A PROBLEM CODE, NONE EXISTED. THEY COULDN'T HELP. ONCE HOME,I BROUGHT THE VAN TO OUR DEALER AGAIN. THEY COULDN'T DUPLICATE THE PROBLEM. NO SERVICE WAS LISTED ON THE RECEIPT (ALTHOUGH HONDA USA CLAIMS THEY DID SOMETHING WITH THE THROTTLE BODY DURING THAT VISIT). THIS WEEK, I WAS SLOWING DOWN AT A STOP SIGN, AND IT HAPPENED AGAINL. THE NEXT DAY, I PULLED INTO A PARKING LOT (COLD ENGINE). ONCE STOPPED OR ALMOST, IT BEGAN REVVING (50000 RPM'S). I PUT IT INTO "PARK" AND IT SLOWED DOWN IMMEDIATELY. HONDA USA INFORMED ME THAT THEY CAN'T HELP ME. IF THE PROBLEM ISN'T DUPLICABLE IN THEIR SHOP(S), IT CAN'T BE DIAGNOSED. I AM TERRIFIED FOR THE LIVES OF MY 2 CHILDREN THAT FREQUENTLY DRIVE WITH ME. PLEASE UNDERSTAND: ONCE YOU ARE ABLE TO STOP THE VAN, AND PUT IT INTO PARK, IT NO LONGER REVS OR FEELS LIKE IT WANTS TO TAKE OFF. THE PROBLEM VANISHES ONCE I STOP AT A DEALERSHIP. IT OCCURS ONLY SPORADICALLY. I NOTICED AT LEAST TWO SIMILAR COMPLAINTS ON YOUR SITE; ONE DATED JULY 18, 2001, ANOTHER JUNE 12, 2000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10079835June 24, 2004
SEATS:FRONT ASSEMBLY:RECLINER
CONSUMER STATED THAT WHILE HER HUSBAND WAS DRIVING DRIVER'S SIDE SEAT BROKE. SHE TOOK VEHICLE TO THE DEALER AND HAD IT REPAIRED. BUT FELT THIS WAS A SAFETY ISSUE. ALSO, CONSUMER WAS SEEKING REIMBURSEMENT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10079717June 23, 2004
TIRES:TREAD/BELT
WHILE DRIVING AT ANY SPEED VEHICLE WAS RUNNING ROUGHLY. CONSUMER EXAMINED THE TIRES AND SAW THAT THE TREAD SEPARATED ON THE RIGHT REAR. SEVERAL MONTHS LATER, THE SAME THING HAPPENED ON THE LEFT REAR TIRE. DEALER GAVE THE CONSUMER A DISCOUNT ON THE FIRST TIRE, BUT REFUSED ANY DISCOUNT ON THE SECOND TIRE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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