Honda Odyssey Complaints

12,890 consumer complaints on file.

#10220531March 10, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2001 HONDA ODYSSEY. IN JANUARY OF 2007, THE TRANSMISSION LIGHT ILLUMINATED AND THE CONTACT IMMEDIATELY CALLED THE DEALER. SHE TOOK THE VEHICLE TO THE DEALER AND WAS INFORMED THAT THERE WAS A PROBLEM WITH THE TRANSMISSION. THE TRANSMISSION WAS REPLACED. ON FEBRUARY 2, 2008, THE TRANSMISSION WAS REPLACED AGAIN BECAUSE IT BEGAN TO BUCK. ON FEBRUARY 22, 2008, THE CONTACT NOTICED FLUID ALL OVER THE GARAGE. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THEY STATED THAT THERE WAS A FAULTY SEAL. THE SEAL WAS REPLACED. ON MARCH 3, 2008, THE CONTACT WENT BACK TO THE DEALER BECAUSE SHE BELIEVED THE TRANSMISSION WAS DOWN SHIFTING. THE DEALER AGREED THAT THE TRANSMISSION WAS SLIPPING AND REPLACED THE TRANSMISSION. BEGINNING ON MARCH 7, 2008, THE TRANSMISSION MADE A NEW NOISE. THE DEALER HAS NOT BEEN NOTIFIED. THE CURRENT MILEAGE WAS 84,400 AND FAILURE MILEAGE WAS 72,000. UPDATED 04-03-08 *BF THE TRANSMISSION WAS COVERED UNDER WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10220548March 10, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
PURCHASED THIS VEHICLE WITH LESS THAN 115K MILES IN MAR 2007. FELT THE TRANSMISSION WAS SHIFTING HARD ESPECIALLY IN THE MORNINGS. CHANGED TRANSMISSION FLUID TWICE IN 6 MONTHS AND NOTICED THE FLUID COLOR TO BE BROWNISH EVERY TIME AFTER LESS THAN 5K MILES. HARD SHIFTING HAS NOT GONE AWAY SINCE. THERE IS NO FAULT CODES YET BUT ONCE THAT HAPPENS I AM GOING TO BRING IN IT FOR A DIAGNOSTIC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10220495March 9, 2008
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
OUR FIRST COIL SPRING BROKE AT 46,751 MILES YR 2002 RT SIDE. THE SECOND ONE BROKE 97653 MILES LF SIDE 2005 LUCKILY MY WIFE AND SON WERE STOPPED AT A TRAFFIC LIGHT WHEN THE LEFT SIDE OF THE VAN FELL DOWN RESULTING IN A TIRE AND SWAY BARS WHEEL SENSOR DAMAGE. THE THIRD COIL SPRING BROKE 123,000 MILES RT SIDE. WE ARE VERY FORTUNATE THAT WE WERE STOPPED OR THE DEALER FOUND THE BROKEN SPRING. I HAVE THE CURRENT COIL SPRING AND THE ONLY DIFFERENCE BETWEEN THE TWO ARE ONE HAS A COATING ON IT THE OTHER IS PAINTED. SAME SIZE DIA METAL. THESE FAILURE RATE IS EVIDENCE THERE IS A PROBLEM WITH THE COIL SPRINGS AND A GROWING TREND. THIS IS A SAFETY ISSUE!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10220451March 8, 2008
STRUCTURE:BODY:DOOR
MY 3 YEAR OLD SON SITS IN A BOOSTER SEAT, DRIVER'S SIDE, IN THE 2ND ROW SEATS OF OUR 05 ODYSSEY EX-L. THIS MODEL HAS ELECTRIC SLIDING DOORS ON BOTH SIDES. MY SON ROUTINELY OPENS AND CLOSES THE DOOR BY PULLING THE HANDLE AFTER ASKING PERMISSION. ON THIS OCCASION, HE WAS SEATED IN HIS SEAT AND BUCKLED IN WHEN HE STARTED THE DOOR CLOSING. ABOUT 10 SECONDS LATER, AS THE DOOR WAS COMPLETING IT'S LATCHING, HE STARTED SCREAMING AT THE TOP OF HIS LUNGS. HIS LEFT HAND WAS CAUGHT AT THE BACK EDGE OF THE DOOR BETWEEN THE WEATHERSTRIP AND THE DOOR ITSELF. I HAD TO OPEN THE DOOR WITH THE DASH MOUNTED BUTTON TO RELEASE HIS HAND. UPON EXAMINATION BY HIS MOTHER AND ME, ONE OF HIS FINGERS WAS SCRATCHED A BIT AND THEY HURT, BUT NO INDICATIONS OF MORE SERIOUS INJURY, THANKS TO GOD. I'VE ALWAYS BEEN A BIT CONCERNED ABOUT THE FRONT OF THE DOOR CATCHING OR PINCHING SOMEONE, BUT NEVER REALLY THOUGHT ABOUT THE BACK OF THE DOOR AS IT PULLS IN TO LATCH. UPON TESTING MYSELF AFTER THIS, IT ACTUALLY TAKES A FAIR AMOUNT OF FORCE BACK THERE TO MAKE THE DOOR REVERSE. A CHILD'S' FINGERS WILL BE NO MATCH FOR IT. I THINK HONDA (AND PROBABLY OTHERS) NEEDS TO EVALUATE THE EFFECTIVENESS AND SAFETY OF AUTOMATIC DOORS ON MINIVANS. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10220468March 8, 2008
STRUCTURE, SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
HONDA ODYSSEY 2007 EXL: BRAKE PEDAL IS SOFT REQUIRING PRESSING ALMOST TO THE BOTTOM TO STOP THE CAR. DEALER DID REPLACE MASTER CYLINDER BUT NO DIFFERENCE, THE SAME SCARY FEELING ESPECIALLY ON A HIGHWAY. COUPLE TIMES I EVEN MANAGE TO PRESS BRAKE AND ACCELERATOR PEDALS AT THE SAME TIME WHILE TRYING TO STOP A CAR. THE FIRST TIME IT HAPPENED (IT WAS IN CANADA AND ROAD WAS SLIPPERY) I HAD TO USE PARKING BRAKE TO STOP A CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10220372March 7, 2008
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
THE INDICATOR LIGHT FOR LOW TIRE PRESSURE COMES ON WHEN EVER THE TEMPERATURE DROPS BELOW FREEZING. IT GOES OFF AFTER THE TIRES HAVE HEATED UP, THEN COMES ON AND OFF AT IRREGULAR INTERVALS. THE DEALER CHECKED IT A COUPLE TIMES AND FINALLY SAID TO JUST IGNORE THE INDICATOR. WHY HAVE AN INDICATOR THAT IS JUST TO BE IGNORED? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10220391March 7, 2008
AIR BAGS:SIDE/WINDOW
FAILURE OF DRIVER'S SIDE CURTAIN AIRBAGS TO DEPLOY. CAR HIT ON DRIVERS SIDE BY OTHER CAR. DRIVER'S DOOR AND PASSENGER DOOR SIGNIFICANTLY IMPACTED. CAR WAS TOTAL LOSS. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10220601March 6, 2008
STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
2005 HONDA ODYSSEY TAILGATE HINGE FAILURE. CONSUMER STATES THAT THE TAILGATE FELL ONTO HER WHILE SHE WAS REACHING INTO THE BACK OF THE VAN. MECHANIC DETERMINED THAT THE LEFT TAILGATE SUPPORT MALFUNCTIONED AND REPLACED IT. *KB
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10220012March 4, 2008
STEERING:HYDRAULIC POWER ASSIST:PUMP
TL*THE CONTACT OWNS A 2005 HONDA ODYSSEY. WHILE DRIVING BETWEEN 50-60 MPH, THE CONTACT ATTEMPTED TO APPLY THE BRAKES AND THE STEERING WHEEL SHOOK VIOLENTLY. THE CONTACT STATED THAT SHE ALSO HEARD A WHINING NOISE. THE WHINING NOISE OCCURRED PRIMARILY IN COLDER TEMPERATURES. THE DEALER STATED THAT THE POWER STEERING RACK WAS LEAKING AND NEEDED A POWER STEERING RACK PUMP. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT MILEAGE WAS 41,000 AND FAILURE MILEAGE WAS 25,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10219914March 3, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
MY 2003 HONDA ODYSSEY WAS PART OF A TRANSMISSION FAILURE RECALL. THE FIRST ATTEMPT TO REPAIR THE PROBLEM WAS ON 4/21/2004. THE CONSEQUENCES OF NOT REPAIRING THE TRANSMISSION WAS SERIOUS INJURY TO MY FAMILY AND THOSE DRIVING IN THE VEHICLE. THE INITIAL REPAIR FAILED AND MY TRANSMISSION NEEDED TO BE REPLACED. HONDA PROVIDED THE PART, BUT INSISTED I PAY $1068.00 FOR LABOR COSTS TO REPLACE THE DEFECTIVE TRANSMISSION THEY INSTALLED IN A CAR I PURCHASED BRAND NEW. THE TRANSMISSION HAS SINCE BEEN REPLACED BUT AT A COST TO ME OF $1068.00. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10220578March 3, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2002 HONDA ODYSSEY. WHILE DRIVING 45 MPH, THE VEHICLE RANDOMLY DOWNSHIFTS INTO SECOND GEAR. THE CONTACT IS REQUIRED TO SHIFT; HOWEVER, THERE IS A DELAY BEFORE THE VEHICLE BEGINS OPERATING NORMALLY. THE DEALER STATED THAT THE TRANSMISSION MUST BE REPLACED. THE VEHICLE IS CURRENTLY AT THE DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 38,100 AND CURRENT MILEAGE WAS 38,750.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10219813March 2, 2008
STEERING:HYDRAULIC POWER ASSIST SYSTEM
I RECENTLY TURNED THE VEHICLE FROM ONE SIDE TO THE OTHER QUICKLY. THE STEERING SEEMED TO FAIL (GOT VERY HARD) THEN RECOVERED AFTER A FEW SECONDS. I TOOK THE CAR IN FOR WARRANTY SERVICE WITH A FEW OTHER PROBLEMS AT WEST HILLS HONDA IN BREMERTON, WA. THEY TOOK CARE OF ONE PROBLEM, BUT COULDN'T ADJUST THE MISALIGNED GLOVE BOX AND MOST DISCONCERTING OF ALL, COULD NOT FIX THE STEERING PROBLEM. THEY ACTUALLY DID REPLICATE THE SAME PROBLEM I HAD. THEY SAID THEY ALSO REPLICATED IT ON OTHER ODYSSEY'S. THEY CALLED HONDA ENGINEERS AND WERE TOLD THAT THE POWER STEERING PUMP COULD NOT KEEP UP WITH THE DEMAND, BUT IT IS NORMAL AND THERE IS NO FIX NECESSARY! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10219726February 29, 2008
SERVICE BRAKES, HYDRAULIC
I AM EXPERIENCING BRAKING PROBLEMS WITH MY 2008 ODYSSEY TOURING IN WHICH THE BRAKE PEDAL IS SOFT, FEELS SPONGY, AND LONG BRAKE PEDAL TRAVEL WHEN BRAKING. THE VEHICLE HAS 2,132 MILES CURRENTLY AND IT WAS NOT LIKE THIS BEFORE 2,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10219743February 29, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION FAILURE. AFTER SECOND GEAR IT WILL SLIP. ALREADY HAD A RECALL PERFORMED ON IT WITH AN OIL JET COOLER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10219748February 29, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
AUTOMATIC TRANSMISSION HESITATION SHIFTING 2ND TO 3RD GEAR. HESITATION IS PRONOUNCED DURING COLD STARTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10219364February 28, 2008
STRUCTURE:BODY:DOOR
MY 3 YEAR OLD SON'S ARM AND HAND BECAME TRAPPED IN THE LEFT REAR AUTOMATIC ELECTRONIC SLIDING DOOR. THERE IS A SAFETY TO PREVENT ACCIDENTAL CLOSURE, HOWEVER THERE ARE NO SAFETIES IN PLACE ON THE INSIDE OF THE VEHICLE TO PREVENT A CHILD'S ARM AND/OR HAND/FINGERS FROM BEING CRUSHED OR TRAPPED. THIS IS A VERY SERIOUS PROBLEM! *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10219517February 27, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
2002 HONDA ODYSSEY RECALL ON AUTOMATIC TRANSMISSION. CONSUMER STATES THAT THE DEALER STATED THAT HER VEHICLE WAS NOT INVOLVED IN THE RECALL. AND NOT TO BRING IT IN TO BE LOOKED AT. CONSUMER STATED THE TRANSMISSION FAILED ON SEVERAL OCCASIONS. *KB THE CONSUMER STATED SHE RECEIVED A RECALL LETTER IN THE MAIL REGARDING THE TRANSMISSION, BUT WHEN SHE PROVIDED HER VIN SHE WAS TOLD HER VEHICLE WAS NOT INCLUDED IN THE RECALL. THE TRANSMISSION FAILED IN OCTOBER 2005. AFTER THE TRANSMISSION FAILED, THE CONSUMER WAS THEN INFORMED HER VEHICLE WAS INDEED INCLUDED IN THE RECALL. THE CONSUMER WAS TOLD TO FAX OVER ALL THE NECESSARY PAPERWORK FOR A FULL REFUND. THE CONSUMER THEN RECEIVED A CALL STATING HER VEHICLE WAS NOT INCLUDED IN THE RECALL. HONDA STATED THEY HAD SPOKEN WITH THE MECHANIC, AND THE WORK THAT WAS PERFORMED WASN'T INCLUDED IN THE RECALL. THE TRANSMISSION FAILED AGAIN ON AUGUST 11, 2007. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10219235February 26, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
WITH ONLY 1500 CHARACTERS, THERE IS NOT ENOUGH ROOM TO COMPLETE THE DETAILS. I BOUGHT THE HONDA ODYSSEY USED, WITH 76,000 MILES ON IT. I HAVE OWNED IT FOR 2 YEARS/3 MONTHS. SINCE THAT TIME, I HAVE HAD INTERMITTENT 2ND TO 3RD GEAR SLIPPAGE THAT HAPPENED ONCE EVERY 2 MONTHS. I WAS TOLD BY A HONDA DEALER TO WATCH IT OVER THE NEXT FEW MONTHS, NOT THE ONE I USUALLY GO TO. I THEN BROUGHT IT IN RECENTLY AND EXPLAINED THE SLIPPING WAS OCCURRING ONCE A WEEK, THE EVERY COUPLE OF DAYS. THE VEHICLE NOW HAS 132,000 MILES. HE TOLD ME IT WAS THE TRANSMISSION, ESPECIALLY WHEN 1 DAY BEFORE SCHEDULED MAINTENANCE, THE CHECK ENGINE LIGHT CAME ON. THE CODE WAS P0730 (INCORRECT GEAR RATIO). I WAS TOLD IT NEEDED A NEW TRANSMISSION. SINCE THE 2ND TO 3RD GEAR SLIPS AND REV'S THE ENGINE, WITHOUT ENGAGING FOR UP TO 30 SECONDS NOW, AND BASED ON OVER 10 WEBSITES WITH MANY CUSTOMER COMPLAINTS, THIS SEEMS TO BE THE ISSUE. I CANNOT ADD ALL THE CONTENT FROM THESE WEBSITES, BUT HONDA HAS A SECRET WARRANTY (AS DO MANY MANUFACTURERS) ON THIS ISSUE. I HAVE BEEN OFFERED WARRANTY PRICING OF $2700/2 = $1300 FOR THE TRANSMISSION, AND TOLD I WOULD HAVE TO PAY THE LABOR OF $750, TOTALING $2154, BY THE REGIONAL REP. UNACCEPTABLE. I HAVE DOCUMENTED PROOF, EVEN WITH THIS MILEAGE THAT OTHERS HAVE RECEIVED THIS SECRET WARRANTY TRANSMISSION FOR FREE, INCLUDING LABOR. I CAN SUBMIT THE LINKS AND DETAILS OF THESE CASES AT HONDA'S/BBB'S REQUEST. RESOLUTION SOUGHT: I WANT AMERICAN HONDA TO BACK THEIR DEFECTIVE PRODUCT. I WANT THEM TO REPLACE THE TRANSMISSION FOR FREE (PARTS AND LABOR), AND PROVIDE A 100K WARRANTY WITH IT. 36,000 IS POOR, SINCE MOST OTHER COMPANIES OFFER 100K WARRANTY. IF I BUY A REBUILT TRANSMISSION FROM OTHER TRANSMISSION OR GOODYEAR, ETC. STORES, THEY GIVE A LIFETIME WARRANTY OR 100K. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10219163February 26, 2008
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
PASSENGER FRONT COIL SPRING BROKE WHILE DRIVING AT 40MPH. NO FURTHER DAMAGE. DEALER HAS REPLACED BOTH FRONT SPRINGS DEALER HAS THE LARGER PORTION, I HAVE THE SMALLER PORTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10219175February 26, 2008
LATCHES/LOCKS/LINKAGES:DOORS:LATCH, STRUCTURE:BODY:DOOR
EVERY WINTER SINCE WE PURCHASED OUR 1999 ODYSSEY BRAND NEW, THE POWER SLIDING DOORS WOULD FREEZE AND LOCK UP. IT WILL NOT WORK. SINCE OUR ODYSSEY IS OUT OF MANUFACTURER'S WARRANTY, THE COST TO REPAIR IS VERY EXPENSIVE - A DEALER ESTIMATED $2000 JUST TO FIX ONE DOOR. SO WE DECIDED NOT TO FIX THE SLIDING POWER DOORS AND JUST OPEN THEM MANUALLY INSTEAD. EVEN IN MANUAL MODE, THEY STILL FREEZE DURING WINTER. THE DANGEROUS PART IS THAT THEY OPEN BY ITSELF EVEN WHEN THE VEHICLE IS IN MOTION. I RESPECTFULLY SUBMIT THAT THIS MAY BE A SERIAL DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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