Honda Odyssey Complaints
12,890 consumer complaints on file.
- #10227687May 13, 2008POWER TRAIN:AUTOMATIC TRANSMISSION
OUR 2002 HONDA ODYSSEY BEGAN EXPERIENCING TRANSMISSION "SLIPPING" WHILE DRIVING. IT SEEMS TO OCCUR BETWEEN SECOND AND THIRD GEARS ON OUR AUTOMATIC TRANSMISSION. IT IS MUCH WORSE IF YOU TRY TO RAPIDLY ACCELERATE TO PASS SOMEONE OR TO MERGE ONTO THE HIGHWAY FROM AN ON RAMP. IN THIS INSTANCE IT OCCURS EVERY TIME, OFTEN JERKING AND FORCEFULLY THROWING ONE'S HEAD AND NECK BACKWARDS IN A WHIPLASH LIKE MOTION AS THE VAN DOWNSHIFTS. SINCE THIS IS THE PRIMARY CAR FOR MY WIFE AND CHILD IT GREATLY CONCERNS ME. AS THE VAN SLOWS WHILE ACCELERATING I'M CONCERNED THEY WILL BE STRUCK FROM BEHIND. RESEARCH SEEMS TO SHOW THAT HONDA HAS KNOWN OF A DESIGN FLAW WITH THESE TRANSMISSIONS FOR QUITE SOME TIME BUT NO RECALL HAS BEEN ISSUED. AT LEAST NOT THAT I'VE BEEN ABLE TO FIND. THE LOCAL DEALER HAS ONLY OFFERED A REFURBISHED TRANSMISSION COSTING BE 3000 DOLLARS WITH THEM ONLY PAYING 300 DOLLARS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10227466May 12, 2008SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2005 HONDA ODYSSEY. WHILE TURNING THE VEHICLE AT 10 MPH, THE BRAKES MADE A LOUD SQUEAKING SOUND WHEN THEY WERE DEPRESSED. THE VEHICLE HAS BEEN DIAGNOSED BY THE DEALER SEVERAL TIMES, BUT IT IS STILL EXPERIENCING THE SAME FAILURE. WHENEVER THE VEHICLE IS DRIVEN OVER 60 MPH, THE STEERING WHEEL BEGINS TO VIBRATE. THE VEHICLE HAS BEEN DIAGNOSED BY THE DEALER SEVERAL TIMES FOR THIS FAILURE AS WELL. THE CURRENT MILEAGE WAS 31,000 AND FAILURE MILEAGE WAS 27,000. UPDATED 07/15/08. *LJ UPDATED 07/15/08
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10227489May 12, 2008EQUIPMENT:APPLIANCE:AIR CONDITIONER, ENGINE AND ENGINE COOLING
2007 ODYSSEY WITH 13,000 MILES, THE AC SUDDENLY QUIT WORKING. TOOK IT TO THE HONDA DEALER AND WAS INFORMED THAT THE CONDENSER WAS HIT BY THE ROAD DEBRIS AND CAUSED THE LEAKAGE. I WAS CHARGED $790 TO INSTALL A NEW CONDENSER. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10227533May 12, 2008STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
MY 2005 HONDA ODYSSEY TOURING VAN NEEDED NEW HATCH STRUTS. I HAVE 42,000 MILES ON VAN. LABOR $44.78 - PARTS $130.80 - CHARGE FOR PREPARING REPAIR ORDER $4.48 - TAX $10.81. TOTAL COST $190.87. I TOLD MY FRIEND WHO HAS A TOYOTA SIENNA AND HE JUST RECEIVED A LETTER FROM TOYOTA TELLING HIM THEY HAVE HAD PROBLEMS WITH THE HATCH STRUTS AND HAVE EXTENDED THE WARRANTY FOR FIVE YEARS, I THINK. IF YOU HAVE HAD THE PROBLEM REPAIRED ALREADY THEY WILL PAY YOU BACK. I WONDER IF THEY USE THE SAME STRUTS? GOOD CUSTOMER SERVICE FROM TOYOTA. ARE YOU LISTENING HONDA? *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10227094May 8, 2008SUSPENSION:FRONT
RIGHT FRONT SPRING IS BROKEN, WHICH SHOULD NOT HAVE HAPPEN. NOW THIS IS TO COST ME OVER $1,000.00 TO FIX IT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10227104May 8, 2008POWER TRAIN:AUTOMATIC TRANSMISSION, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
2002 HONDA ODYSSEY TRANSMISSION FAILURE. WE STRONGLY BELIEVE THAT HONDA HAS DESIGN PROBLEMS. DESPITE THEIR ATTEMPTS TO FIX THE PROBLEM BY INSTALLING A FUEL PUMP TO LUBRICATE THE GEARS, THE TRANSMISSION (TORQUE CONVERTER) HAD A MASSIVE FAILURE. INITIALLY, HONDA AGREED TO PAY FOR 50% OF THE REPAIRS BUT RETRACTED THE OFFER AFTER WE VOICED CONCERNS ABOUT VARYING VERBAL REPAIR ESTIMATES PROVIDED BY THE DEALER. THE DEALER WOULD NOT PROVIDE THE REPAIR ESTIMATE IN WRITING EVEN AFTER ASKED TO. WE REQUESTED HONDA TO PAY FOR THE PART AND WE WOULD PAY FOR THE LABOR. HONDA'S POSITION WAS THAT THEY WOULD RATHER 1) RETRACT THE OFFER AND 2) NOT HELP WITH DEALERS PRICING OR BUSINESS PRACTICE BECAUSE THE DEALERSHIP WAS INDEPENDENTLY OWNED AND OPERATED. LISA PRAK, A REGIONAL MANAGER WITH HONDA SUGGESTED WE COULD CALL BBB AND FILE OUR COMPLAINT. HER SUPERVISOR SUGGESTED WE CONTACT THE NHTSA BUT THEY WOULD NOT PARTICIPATE IN THE REPAIRS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10226936May 7, 2008POWER TRAIN:AUTOMATIC TRANSMISSION
I BOUGHT THE VAN IN JAN 2007 WHEN THE MILEAGE WAS 46000 MILES. I HAD THE TRANSMISSION FLUID FLUSHED TWICE SINCE. I STARTED HAVING ISSUES WITH MY VAN NOT GOING INTO 3RD GEAR IN JAN 08. I TOOK THE VAN TO THE DEALER A COUPLE OF TIMES BUT THEIR SERVICE REPS COULD NOT REPRODUCE THE PROBLEM. THEY ASKED ME TO COME BACK WHEN IT BECAME WORSE. ON APRIL 1ST, THE SAME THING HAPPENED AND THIS TIME THE ENGINE LIGHT CAME ON. THE MILEAGE WAS 61,000. I DROVE STRAIGHT TO THE DEALER AND AFTER RUNNING DIAGNOSTICS, THEY SAID THE TRANSMISSION NEEDED TO BE REPLACED. THEY SAID THEY CALLED HONDA ON MY BEHALF AND THAT HONDA OFFERED TO PAY 50% OF THE COSTS. I CALLED HONDA AND OPENED A CASE FILE. THE CASE MANAGER SAID HE'LL GET BACK TO ME IN 2 DAYS BUT CALLED ME AFTER A WEEK. IN THE MEANTIME, I ASKED THE DEALER TO PERFORM THE REPAIRS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10226858May 6, 2008STRUCTURE
WHEN USING THE AUTOMATIC SLIDING DOOR ON MY 2008 ODYSSEY, THE DOOR'S SENSOR FAILED TO AUTO-REVERSE WHEN MY 2 1/2 YEAR OLD DAUGHTER REACHED HER HAND TOWARDS THE DOOR OF THE VAN FROM THE INSIDE. NOT ONLY WERE HER FINGERS AND UPPER HAND HIT BY THE CLOSING DOOR, BUT THE DOOR FAILED TO OPEN AND REMAINED SHUT ON HER HAND UNTIL I MANUALLY OPENED IT. THIS RESULTED IN AN OBVIOUS INJURY TO HER HAND AND A TRIP TO THE EMERGENCY ROOM. X-RAYS DID NOT REVEAL A BREAK, BUT SHE WILL HAVE TO BE RE-CHECKED WITH AN ORTHOPEDIC, AS IT MAY HAVE DAMAGED THE GROWTH PLATE IN HER FINGER. THE DEALERSHIP WHERE THE CAR WAS PURCHASED CHECKED THE SENSOR AND STATED THAT THERE IS NO OBVIOUS DEFECT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10226869May 6, 2008POWER TRAIN:AUTOMATIC TRANSMISSION
AUTOMATIC TRANSMISSION FAILED 2ND TO 3RD GEAR IN TRAFFIC JAM WITH MY CHILDREN AND WIFE ON INTERSTATE 95 WASHINGTON DC ONLY 53500 MILES ON MY 2002 HONDA ODYSSEY MINI VAN. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10226759May 5, 2008ENGINE AND ENGINE COOLING:COOLING SYSTEM
I BOUGHT MY HONDA ODYSSEY MINIVAN SPRING 2005 AND WE HAVE REPAIRED THE AIR CONDITIONER EVERY YEAR AND I HAVE COMPLAINED TO THE DEALERSHIP, THEY ALWAYS TELL ME A ROCK POPPED UP AND HIT THE SYSTEM SO THEY ARE NOT LIABLE I DON'T DRIVE MY CAR ON ROCKY ROADS BUT I SUPPOSE THAT COULD HAPPEN BUT EVERY YEAR ? I THINK IT IS HONDA'S STANDARD REPLY TO A PROBLEM THEY KNOW IS THEIR FAULT , I LOVE THE WAY MY VAN HANDLES, LOOKS AND REALLY EVERYTHING ABOUT IT EXCEPT IT IS GETTING OLD WHEN SPRING COMES AROUND TO BRING IT IN TO GET THE AIR CONDITIONER FIXED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10226594May 4, 2008POWER TRAIN:AUTOMATIC TRANSMISSION, EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS:TANK VALVE/GAUGE
I BOUGHT A USED 2003 HONDA ODYSSEY FROM POWER HONDA OF VALENCIA IN DECEMBER 2007. IN APRIL 2008 THE CAR WOULD NOT SHIFT OUT OF SECOND GEAR OR GO FASTER THAN 35 MPH. THE RPMS WOULD REV VERY HIGH 5K+. I TOOK IT INTO THE DEALER AND THEY SAID IT NEEDS A NEW TRANSMISSION. AMERICAN HONDA OFFERED ME A 25% DISCOUNT ON A REBUILT TRANSMISSION, BUT I JUST BOUGHT THE CAR 4 MONTHS AGO AND I FEEL THAT OTHERS ARE HAVING THE SAME PROBLEM LEADING ME TO BELIEVE THAT THEY ARE BAD HONDA TRANSMISSION. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10226526May 2, 2008EQUIPMENT:APPLIANCE:AIR CONDITIONER
2005 HONDA ODYSSEY HAS WIDE OPENING WHERE CONDENSER SITS - ALLOWING ROCKS TO DAMAGE IT. I HAVE HAD TO REPLACE THE CONDENSER TWICE IN A 6 MONTH PERIOD BECAUSE OF THIS ROCK PROBLEM. $750.00 TO FIX. AMERICAN HONDA WILL NOT ADMIT THERE IS A DESIGN FLAW NOR WILL THEY COVER THE COSTS. DRIVING THROUGH THE DESERT IN 100 DEGREE WEATHER WITH 3 YOUNG CHILDREN AND NO A/C IS RIDICULOUS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10226529May 2, 2008POWER TRAIN:AUTOMATIC TRANSMISSION
TOTAL TRANSMISSION FAILURE AT 61,211 MILES. COMPLETE TRANSMISSION REBUILD REQUIRED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10226268May 1, 2008ELECTRICAL SYSTEM:IGNITION:SWITCH
1999 HONDA ODYSSEY STALLS WHILE DRIVING. CONSUMER STATES THAT THE IGNITION SWITCH WAS REPLACED UNDER A RECALL. MECHANIC DETERMINED THAT THE IGNITION SWITCH IS OVERHEATING WHICH IS CAUSING THE VEHICLE TO STALL OUT. *KB THE CONSUMER STATED A SECOND RECALL SHOULD HAVE BEEN ISSUED, BECAUSE THE IGNITION SWITCH THAT WAS INSTALLED UNDER RECALL WAS ALSO DEFECTIVE. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10226272May 1, 2008ELECTRICAL SYSTEM, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
2003 HONDA ODYSSEY SMOKE COMING OUT OF THE CD PLAYER. CONSUMER STATES THAT SHE SMELLED BURNING PLASTIC. DEALER STATED THEY COULD FIND NOTHING WRONG. SHE FOUND 6 SERVICE BULLETINS FOR THIS PROBLEM ON THE INTERNET. *KB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10226429May 1, 2008LATCHES/LOCKS/LINKAGES
TL*THE CONTACT OWNS A 2006 HONDA ODYSSEY. WHILE IN THE PASSENGER COMPARTMENT, THE CONTACT'S SON ATTEMPTED TO CLOSE THE REAR SLIDING DOOR. THE DOOR SLAMMED ON HIS HAND AS IF THERE WERE NO SENSORS PRESENT. THE CONTACT IS IN THE PROCESS OF NOTIFYING THE MANUFACTURER. THE FAILURE MILEAGE WAS 15,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10226438May 1, 2008POWER TRAIN:AUTOMATIC TRANSMISSION
WE OWN A 2003 HONDA ODYSSEY, AND WE HAVE HAD PROBLEMS SINCE WE BOUGHT IT. IT STARTED WITH THE "SUBFRAME" SHIFTED DURING DELIVERY AND HAS GONE DOWNHILL SINCE THEN. WE HAVE HAD TROUBLE WITH THE STEERING LOCKING ON US SEVERAL TIMES. THE AUTOMATIC DOORS HAVE STAYED OPEN LEAVING ME UNABLE TO DRIVE WITH 3 SMALL CHILDREN. OUR RECENT PROBLEM HAS BEEN THE TRANSMISSION. WE HAD THE ROUTINE MAINTANENCE DONE ON IT AT 100,000 MILES. SINCE THEN THE TRANSMISSION HAS SHIFTED HARD AND EVEN SLIPPED WHILE SHIFTING. I WILL BE ACCELERATING BETWEEN 15 AND 25 MPH WHEN THE RPM'S WILL RAISE AND THE SPEED WILL LOWER. I HAVE TO PUSH THE BRAKES AND ACCELERATE AGAIN FOR IT TO FINALLY SHIFT. OUR OTHER MAJOR PROBLEM HAS BEEN THE PAINT. WE HAVE HAD MOST OF THE CAR REPAINTED TOP TO BOTTOM AND FRONT TO BACK. WE HAVE PUT MORE MONEY INTO THE CAR THAN IT IS S WORTH. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10226292April 30, 2008ENGINE AND ENGINE COOLING:COOLING SYSTEM
ON THE 3RD ROW SEAT THERE IS A GLOVE BOX ON THE PASSENGER SIDE. THE BOX GETS EXTREMELY HOT. WE FOUND OUT WHEN MY CHILD PUT IN HER CRAYONS AND ALL THE CRAYONS MELTED. THE REAR HEATING SYSTEM IS RIGHT UNDER THERE ACCORDING TO THE DEALER. I DIDN'T REALIZE IT WAS HOT AND WHEN REMOVING THE BAG OF MELTED CRAYONS (WHICH I DID NOT REALIZE THEY WERE MELTED CRAYONS) I BURNED MY SELF. THIS OCCURS EVERY SINGLE TIME. ON LONGER DRIVES IT GETS EVEN HOTTER. I TOOK THE CAR TO THE DEALER, AS THE CAR IS STILL UNDER WARRANTY. THE DEALER SAID THAT THIS WAS A MANUFACTURER'S DEFECT AND THAT THERE WAS NOTHING THEY WOULD DO. I THEN CALLED HONDA BUT THEY SAID IF THE DEALER SAID THAT THEY COULDN'T DO ANYTHING THEN THAT WAS THAT. THE SIDE WALL ALSO GETS QUITE WARM. NOT AS HOT AS THE BOX HOWEVER THIS IS A CHILD SAFETY HAZARD AS CHILDREN COULD GET BURNED AS WELL AS ANYONE ELSE WHO TOUCHES IT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10226332April 30, 2008SERVICE BRAKES, HYDRAULIC
1. AT 60 MPH ON DRY SURFACE HWY, HAD TO STOP IN 200'. APPLYING NORMAL PRESSURE TO BRAKE PEDAL, I REALIZED THE CAR WOULD NOT STOP IN TIME, SO GRADUALLY APPLIED MORE PRESSURE, WHICH WAS INSUFFICIENT TO STOP UNTIL HALF WAY THROUGH THE INTERSECTION. TRAFFIC WAS NOT A FACTOR. I APPLIED MORE THAN ENOUGH PRESSURE TO STOP AND THE CAR DID NOT. IT IS MY WIFE'S CAR, AND I'M VERY WORRIED, NOT KNOWING IF THIS IS AN ISOLATED INCIDENT OR HOW THE CAR REACTS IN THIS SITUATION. 2. THIS SITUATION HAS NOT PRESENTED ITSELF OTHER THAT THIS TIME. 3. NOTHING REQUESTED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10226006April 29, 2008ENGINE AND ENGINE COOLING:COOLING SYSTEM
BOUGHT A 2005 HONDA ODYSSEY ON 7/1/05. ON 4/4/06, THE AIR CONDITIONING CONDENSER HAD TO BE REPLACED DUE TO INCIDENTAL DAMAGE FROM A ROAD DEBRIS (PROBABLY A ROCK) PUNCTURING IT AND LEAKING THE FREON OUT. ON 4/28/08, THE SAME THING HAS OCCURRED. LOOKING ON THE INTERNET, I HAVE FOUND MANY PEOPLE HAVING THIS SAME PROBLEM. THE CONDENSER COILS ARE ON THE FRONT OF THE VEHICLE WITH NO PROTECTION FROM ROAD DEBRIS (E.G., A MESH OR WIRE SCREEN). *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0