Honda Odyssey Complaints

12,890 consumer complaints on file.

#10273851June 15, 2009
ENGINE AND ENGINE COOLING:COOLING SYSTEM
I BOUGHT THIS ODYSSEY FROM JIM COLEMAN HONDA IN MARYLAND IN 2006 WITH EXTENDED WARRANTY. THIS IS 2004 MODEL. THE AC WORKED 2006 BUT IN 2007 IT DI NOT WORK WHEN WE NEEDED. I CALLED THE HONDA AND WAS TOLD THAT THEY DO NOT COVER AC UNDER THE WARRANTY. I TOOK MY ODYSSEY TO CRISWELL HONDA IN GERMANTOWN IN MARYLAND AND PAID $100.00 FOR THE DIAGNOSTIC. IT WORKED FINE FOR A WEEK AND AGAIN NO AC. AFTER THAT WE WENT TO INDIA IN SEP 2007 AND RTN IN DEC 2007. WHEN THE SUMMER CAME IN 2007 WE HAD NO AC I TOOK THE VAN AGAIN TO CRISWELL HONDA AND EXPLAIN TO THEM THAT THEY FIXED THIS IN 2007 THEY LOOKED AND SAID THAT THERE IS A LEAK AND WILL COST $55.00 TO FIX IT. I FOUGHT BACK AND AFTER TALKING TO THE MANAGER THEY SAID IT WILL COST $50.00. I PAID AND AFTER 3 DAYS AGAIN NO AC. COME 2009 MAY I TOOK IT TO MY LOCAL MECHANIC AND WAS TOLD THAT THEIRS IS NO VISIBLE LEAKS AT THIS TIME BUT THEY NEED TO PUT THE DYE TO CHK ANY LEAK AND WILL COST ME $560.00 . I GUESS THAT IT IS REGULAR PROBLEM WITH HONDA AND THEY ARE WELL AWARE OF THIS. GOOD WAY TO MAKE MONEY AND SPOIL YOUR NAME. I HAD A HONDA ACCORD 95 MODEL AND NEVER HAD ISSUE WITH THE AC. I AM GOING TO WRITE TO HONDA IN JAPAN ABOUT THIS. I HAVE JUST CALLED THE AMERICAN HONDA AND GOT THE STANDARD ANSWER FROM MS MARLYN THAT THERE IS NO RECALL OR ADVISORY FROM HONDA ON THIS. TAKE YOUR VEHICLE TO THE DEALERSHIP AND SHE OPENED A CASE NO FOR ME. LETS FIGHT TOGETHER. *TR AEJAZ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10273615June 12, 2009
POWER TRAIN:MANUAL TRANSMISSION
TL*THE CONTACT OWNS A 2001 HONDA ODYSSEY. THE CONTACT STATED THAT THE VEHICLE HESITATED, SHOOK, AND SURGED WHEN ATTEMPTING TO SWITCH GEARS. AN INDEPENDENT MECHANIC STATED THAT THE SECOND GEAR FAILED. DURING ACCELERATION, THE VEHICLE WOULD SHIFT FROM FIRST INTO THIRD GEAR, COMPLETELY SKIPPING SECOND GEAR. NO REPAIRS WERE MADE TO THE VEHICLE. THE VIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 197,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10273647June 12, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
2000 HONDA ODYSSEY TRANSMISSION DEFECTIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10273511June 11, 2009
SERVICE BRAKES, ELECTRIC
MY BRAKES WENT COMPLETELY OUT ON MY NEW 2009 HONDA ODYSSEY EX-L WHILE ON VACATION WITH ONLY 2,000 MILES ON THE VEHICLE. ON A FEW OCCASIONS OVER THE LAST MONTH AND A HALF THAT I HAVE OWNED MY ODYSSEY THE VSA LIGHT (VEHICLE STABILITY ASSISTANCE) HAS COME ON FOR NO REASON AND COULD NOT BE TURNED OFF. NORMALLY THE VSA IS ON ALL TIMES BUT THE LIGHT DOES NOT COME ON UNLESS THE CONDITIONS ARE BAD. (ICE, SNOW, RAIN, ROCKS) WHEN THIS LIGHT HAS COME ON I HAVE BEEN TRAVELING AT APPROX. 50MPH, NOT BRAKING, AND THE CONDITIONS WERE SUNNY AND DRY. THEN THE HORRIBLE DAY, WITH MY 5 YEAR OLD IN THE BACK SEAT I WAS TURNING LEFT AT A LIGHT AT APPROX. 20-25 MPH WHEN I PUSHED DOWN MY BRAKE AND HEARD A GRINDING SOUND AND NO BRAKES. I BEGAN PUMPING THE BRAKES, AND THE PEDAL WENT TO THE FLOOR. AFTER A FEW SECONDS (MAYBE 5) THE BRAKES ENGAGED. I IMMEDIATELY PULLED OVER AND LOOKED UNDER THE CAR. NOTHING, AND NOTHING AT THE INTERSECTION WHERE I HAD JUST TURNED. THE LOCAL DEALERSHIP HAD TO CALL HONDA ENGINEERING WHICH SAID THAT THERE MUST BE AN ISSUE WITH THE VSA SYSTEM (THAT THIS SAME ISSUE HAS HAPPENED TO OTHER OWNERS) AND ALL THEY NEEDED TO DO WAS UNPLUG THE VSA IT, WAIT A FEW SECONDS AND THEN PLUG IT BACK IN. I WILL BE RETURNING TO OHIO FROM HILTON HEAD IN A FEW DAYS WHICH WILL REQUIRE DRIVING THROUGH SOME VERY STEEP MOUNTAINS WITH MY 5 YEAR OLD AND 1 YEAR OLD. I DON'T FEEL CONFIDENT IN THEIR DIAGNOSES. HONDA WILL NOT ISSUE A LOANER FOR ME TO DRIVE HOME AND THEN TOW MY VEHICLE 600 MILES TO ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10273552June 11, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2003 HONDA ODYSSEY. WHILE DRIVING LESS THAN 50 MPH, THE TRACTION CONTROL SYSTEM WARNING LIGHT AND THE EMISSION CONTROL LIGHT ILLUMINATED. IN ADDITION, THE RPMS BEGAN TO INCREASE. THE CONTACT NOTICED BLACK SMOKE UNDER THE HOOD OF THE VEHICLE. SHE WAS UNABLE TO STOP THE VEHICLE IMMEDIATELY BECAUSE THERE WAS NOWHERE TO PULL THE VEHICLE OVER. ONCE STOPPED, ALL OF THE OCCUPANTS EXITED THE VEHICLE. THE DRIVER WAS TRANSPORTED TO THE HOSPITAL FOR SMOKE INHALATION AND CARBON MONOXIDE POISONING. ONE WEEK PRIOR TO THE INCIDENT, THE VEHICLE WAS INSPECTED AND THE CONTACT WAS INFORMED THAT THERE WERE NO FAILURES WITH THE VEHICLE. A CASE WAS FILED WITH THE MANUFACTURER, BUT THEY COULD NOT PROMISE ANY LIABILITY OR ASSISTANCE. THE TRANSMISSION WAS DETERMINED TO BE THE CAUSE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE LESS THAN 45,000.
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#10273285June 10, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
WE HAVE A 2003 HONDA ODYSSEY EXL WITH 58K. ENGINE LIGHT AND TCS LIGHT CAME ON THE OTHER DAY AND THERE IS ALSO SURGING OR TRANS SHIFTING PROBLEMS WITH THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10272952June 5, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
VAN BROKE DOWN IN TEH MIDDLE OF BUSY HIGHWAY AND TRAFFIC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10272839June 4, 2009
STRUCTURE:BODY:DOOR
THE AUTOMATIC SLIDING DOORS OF THE 2007 HONDA ODYSSEY EX-L ENTRAPPED MY 5 YEAR OLDS LEFT HAND AT THE BACK OF THE DOOR. HE HAS SWELLING, BRUISING, AND ABRASIONS. IT DOES NOT APPEAR THAT THERE IS PERMANENT DAMAGE. HOWEVER, THE PROXIMITY OF THE SEAT AND SEAT BELT TO THE REAR DOOR JAM IS CONDUCIVE FOR THIS TYPE OF INJURY. THE DOOR SHOULD IMMEDIATELY REVERSE IF IT ENCOUNTERS ANY RESISTANCE TO CLOSING AT ANY PART OF THE DOOR. IT CURRENTLY ONLY STOPS IT'S MOTION IF THE FRONT PART OF THE DOOR ENCOUNTERS SIGNIFICANT FORCE. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10272866June 4, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
OUR 2002 HONDA ODYSSEY WHILE DRIVING AT 40 OR 60 MILES PER HOUR SEVERELY JERKED FORWARD AND THEN BACKWARDS WITH THE SAME EFFECT ON THE PASSENGERS AS HITTING AN OBJECT, VERY SCARY> I TOOK IT TO THE HONDA DEALER AND HE SAID THE PROBLEM WAS BROKEN MOTOR MOUNTS WHICH WERE REPLACED AT A COST OF $600.00. THREE DAYS AFTER LEAVING THE DEALER THE PROBLEM RETURNED INTERMITTENTLY AND WAS OBSERVED BY THE DEALER TECHNICIAN AND NOW IDENTIFIED AS A TRANSMISSION PROBLEM RECOMMENDING TRANSMISSION AND TRANSMISSION CONTROL MODULE REPLACEMENT AT $4800, WITH NO GUARANTEE THAT THIS WOULD CORRECT THE PROBLEM. THIS IS NOT WHY WE BUY HONDAS. WE DO NOT EXPECT TRANSMISSIONS TO GO BAD AT 103,000 MILES. NOW AFTER A LITTLE RESEARCH, I DISCOVER THAT A LONG LIST OF HONDA OWNERS ARE SUFFERING WITH THIS DESIGN DEFECT WITH NO OR LITTLE HELP FROM HONDA. AS A OWNER OF THREE HONDA VEHICLES AN INCIDENT LIKE THIS WILL TURN ME TO ANOTHER MANUFACTURER IF HONDA DOES NOT OWN UP TO ITS RESPONSIBILITIES TO BUILD A SAFE RELIABLE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10272612June 2, 2009
ENGINE AND ENGINE COOLING
1. UNKNOWN - RESEARCH SUGGESTS BAD DESIGN, ROCKS FLY UP INTO LOWER GRILL AND PUNCTURE CONDENSER. NO PROTECTION OF A/C CONDENSER. 2. ONCE - AIR CONDITIONING FAILED 3. HONDA DEALERSHIP REPLACED CONDENSER AT A CHARGE OF $870. DEALERSHIP REFUSED TO FIX FREE OF CHARGE OR REDUCE FEE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10272684June 2, 2009
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
TL*THE CONTACT OWNS A 2006 HONDA ODYSSEY. THE CONTACT STATED THAT THE FRONT PASSENGER SEAT WARMER BURNED THE LEG OF A NINE YEAR OLD CHILD. THE CHILD WAS TAKEN TO THE DOCTOR AND SUFFERED SECOND AND THIRD DEGREE BURNS ON HIS LEFT CALF. THE CONTACT FEELS THAT A RECALL SHOULD BE ISSUED. THE CURRENT MILEAGE WAS 81,000 AND FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#10272527June 1, 2009
LATCHES/LOCKS/LINKAGES
PASSENGER SLIDING DOOR ON 2002 HONDA ODYSSEY STICKS TO THE POINT WHERE THE HANDLE ON THE OUTSIDE HAS BROKEN OFF WHEN TRYING TO OPEN IT. THIS IS THE SECOND TIME THIS HAS HAPPENED. THE DOOR HAS STUCK ON AND OFF OVER THE YEARS AND THE HANDLE HAS BEEN BROKEN OFF ONCE PREVIOUSLY. THE HANDLE COST ME $247 TO REPLACE AT THE DEALER THE FIRST TIME, WHERE I WAS TOLD I NEEDED TO LUBRICATE THE SEALS ON A REGULAR BASIS TO PREVENT THIS FROM HAPPENING AGAIN. IT WAS THEIR OPINION THAT THE SEALS JUST WORKED TOO WELL. THE ONLY WAY IN AND OUT OF THE DOOR WITHOUT THE HANDLE IS TO KICK THE DOOR WITH BOTH FEET FROM THE INSIDE TO GET IT OPEN AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10272560June 1, 2009
EQUIPMENT:APPLIANCE:AIR CONDITIONER
TL*THE CONTACT OWNS A 2006 HONDA ODYSSEY. THE CONTACT STATED THAT THE AIR CONDITIONER IN HER VEHICLE WAS NOT WORKING. SHE CALLED THE DEALER AND WAS INFORMED THAT A STONE OR SOMETHING PLACED A HOLE IN THE AIR CONDITIONER, WHICH CAUSED IT TO LEAK. THE MANUFACTURER STATED THAT THE AIR CONDITIONER WAS NOT COVERED UNDER WARRANTY AND THE CONTACT WOULD HAVE TO PAY FOR THE REPAIR. THE FAILURE MILEAGE WAS 29,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10272433May 31, 2009
SERVICE BRAKES, HYDRAULIC, STEERING
I OWN A 2007 HONDA ODYSSEY AND HAVE BEEN HAVING PROBLEMS WITH MY BRAKES FOR SOME TIME. THEY FEEL VERY SOFT AND "SPONGY" WHEN I STEP ON THEM; MY FOOT SINKS ALL THE WAY TO THE FLOOR. THERE HAVE BEEN NUMEROUS INSTANCES WHERE I HAVE ALMOST HIT ANOTHER VEHICLE BECAUSE THE BRAKES DO NOT RESPOND. THE BRAKES ALSO GRIND VERY HARD AND SOUND VERY LOUD WHEN I COME TO A COMPLETE STOP AT THE BOTTOM OF A HILL. ALSO, WHEN I TRY TO STOP OR SLOW THE VAN WHEN TRAVELING AT HIGH SPEEDS (SUCH AS HIGHWAY DRIVING), MY STEERING WHEEL VIBRATES VIOLENTLY. I HAVE TAKEN THE VAN TO THE MECHANIC AND HAVE BEEN TOLD THAT MY BRAKE PADS ARE FINE (50% FRONT, 60% REAR), BUT THAT MY ROTORS HAVE WORN PREMATURELY. I ALSO HAD PROBLEMS WITH MY POWER STEERING--I TOOK THE VAN IN FOR SERVICE BECAUSE I HAD A DIFFICULT TIME MANEUVERING THE VAN IN TIGHT SITUATIONS (PARKING)--IT TURNS OUT THAT MY POWER STEERING PUMP WAS NOT OPERATING AND NEEDED TO BE REPLACED (AT 36,267 MILES)--267 MILES OVER THE HONDA NEW CAR WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10270191May 28, 2009
EQUIPMENT:APPLIANCE:AIR CONDITIONER
TL*THE CONTACT OWNS A 2005 HONDA ODYSSEY. WHILE DRIVING APPROXIMATELY 30 MPH ON NORMAL ROAD CONDITIONS, THE AIR CONDITIONING SYSTEM WAS ACTIVATED. WARM AIR IMMEDIATELY CIRCULATED THROUGHOUT THE AIR VENTS IN THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING AND THEY FOUND A PUNCTURE IN THE CONDENSER UNIT. THE TECHNICIAN STATED THAT THE FAILURE RESULTED FROM ROCKS IN DAMAGED ROADS. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 26,000 AND CURRENT MILEAGE IS 38,000. UPDATED 06/23/09. *LJ THE PASSENGERS SIDE BLOWS COLD AIR AND THE DRIVERS SIDE BLOWS WARM AIR. UPDATED 06/23/09.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10270251May 28, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
THE CAR SLIPS FROM 2ND TO 3RD GEAR. THE FAILURE OCCURS OFTEN, AT LEAST 3 TIMES A DAY. THE CONSEQUENCE OF THE FAILURE IS THAT THE CARE IS NOT ENGAGED IN A GEAR SO WE HAVE TO PULL OFF THE ROAD TO TRY TO REENGAGE THE TRANSMISSION. I TOOK THE CAR TO THE HONDA DEALER, THEY SAID I WILL HAVE TO PAY $2,500 FOR THE NEW TRANSMISSION. THIS IS NOT ACCEPTABLE SINCE IT IS HONDA'S FAULT, A BAD TRANSMISSION IN THE 2002-2004 ODYSSEY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10270058May 27, 2009
VISIBILITY:GLASS, SIDE/REAR
TL*THE CONTACT OWNS A 2008 HONDA ODYSSEY. WHILE BACKING OUT OF THE DRIVEWAY, THE REAR GLASS EXPLODED INTO TINY PIECES. GLASS SPRAYED ALL OVER THE VEHICLE. THE VEHICLE DID NOT STRIKE ANY OTHER OBJECTS PRIOR TO THE FAILURE. THE DEALER HAS NOT BEEN NOTIFIED. THE CONTACT CALLED THE INSURANCE COMPANY TO FILE A CLAIM. THERE WERE NO INJURIES. THE FAILURE MILEAGE WAS 10,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10270134May 27, 2009
SUSPENSION:FRONT
ON THE MORNING OF FEBRUARY 26, AS I WAS APPROACHING MY COMPANY PARKING LOT, I HEARD A CRUNCHING NOISE FROM FRONT END. AFTER PARKED VEHICLE I FOUND ICE/SNOW BETWEEN THE WHEEL AND FENDER SKIRT. I THOUGHT NOISE WAS COMING FROM THE ACCUMULATED ICE/SNOW, SO I REMOVE IT FROM VEHICLE. WHEN I LEFT AFTER WORK, THE NOISE WAS STILL PRESENT. I TURNED INTO A NEARBY PARKING LOT AND DISCOVERED THE RIGHT SIDE FRONT SPRING WAS BROKEN AT THE LAST COIL AT BOTTOM OF THE SPRING. BROKEN SPRING ONLY HAD ABOUT 1 TO 2 INCHES IN THE LOWER SPRING SEAT TO SUPPORT VEHICLE'S WEIGHT. THE BROKEN PORTION WAS HANGED ON THE BROKEN SPRING. THE NOISE WAS FROM THE BROKEN PORTION TOUCHING ROLLING WHEEL. THE BROKEN SECTION WAS VERY SHARP WHICH POSED GREAT DANGER OF PIERCING, OR PUNCTURING THE TIRE. WHEN I ASKED THE HONDA DEALER TO REPLACE THE SPRING, I WAS TOLD THE SHOCK ABSORBER WAS DAMAGED BY THE BROKEN SPRING. CONSEQUENTLY THE STRUT HAD TO BE REPLACED. FORTUNATELY I DROVE ON A LOCAL STREET AT A LOW SPEED THAT DAY. HAD THE SPRING BROKEN WHILE DRIVING ON THE FREEWAY, AT POSTED SPEED LIMIT OF 70 MPH, I COULD HAVE LOST CONTROL, WHICH COULD HAVE CAUSED A MAJOR HIGHWAY ACCIDENT, WITH POTENTIAL FOR FATALITIES. A METALLURGIST TOOK A LOOK AT THE SPRING AND TOLD ME THE CAUSE WAS DUE TO CORROSION ACCELERATED PREMATURE FATIGUE FAILURE. THE METALLURGIST ALSO INFORMED ME THAT HONDA HAS CHANGED SPRING DESIGN AFTER 2001 MODEL. I CALLED HONDA NORTH AMERICA AND INFORMED THEM OF THE INCIDENT AND DEFECTIVE SPRING. I BELIEVE THIS DEFECT THAT COULD GREATLY IMPAIR THE DRIVER'S ABILITY TO CONTROL THE VEHICLE, IF IN FACT A TIRE IS PUNCTURED, OR STEERING IS IMPAIRED, DUE TO A BROKEN SPRING. HONDA REFUSED TO ANALYZE THE FAILURE AND TOLD ME TO SCRAP, OR TO THROW AWAY, THE BROKEN SPRING. I KEEP THE BROKEN SPRING IN MY POSSESSION. IF NHTSA WOULD LIKE EXAMINE AND ANALYZE THE BROKEN SPRING, IN ORDER TO DETERMINE IF AN INVESTIGATION IS WARRANTED, I WILL SEND IT TO YOU UPON YOUR REQUEST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10269997May 26, 2009
SERVICE BRAKES, HYDRAULIC
MY BRAKE GOES NEARLY TO THE FLOOR WHEN IT IS PRESSED HARD. NORMALLY AT REST IT IS 5 INCHES FROM THE FLOOR AND WHEN I PUSH IT HARD IT GOES ALL THE WAY DOWN TO 2 INCHES FROM THE FLOOR. I BROUGHT IT INTO MY DEALER AND COMPLAINED THAT THERE IS SOMETHING WRONG. IT WAS RETURNED TO ME WITH A NOTATION THAT IT WAS TEST DRIVEN AND THE PEDAL TRAVEL IS NORMAL. THE MECHANIC DROVE ANOTHER ODYSSEY AND FOUND IT TO BE THE SAME. NOTE THAT IF MY FOOT WAS OFF TO THE RIGHT OF THE BRAKE PEDAL,WHEN PUSHED HARD THAT IT WOULD HIT THE ACCELERATOR ALSO WHILE ATTEMPTING TO STOP. IF THIS IS THE SAME IN ALL ODYSSEYS, IT IS A DANGEROUS SITUATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10270009May 26, 2009
ENGINE AND ENGINE COOLING:COOLING SYSTEM
A/C UNIT FAILED FROM A PEBBLE STRIKING THE CONDENSER WHILE DRIVING DOWN THE INTERSTATE. $1000 TO REPAIR, DEALER WAS AWARE OF THE PROBLEM BEFORE EVEN LOOKING AT THE UNIT. APPARENTLY IT'S A FREQUENT OCCURRENCE FOR THESE MODELS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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