Honda Odyssey Complaints

12,890 consumer complaints on file.

#10439826December 13, 2011
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2002 HONDA ODYSSEY. THE CONTACT STATED THAT THE AUTOMATIC SLIDING DOOR CLOSED WHILE A PASSENGER'S HAND WAS IN THE DOOR PATH. THE CONTACT HAD TO USE EXCESSIVE FORCE TO REOPEN THE DOOR TO REMOVE THE PASSENGER'S FINGER. THE PASSENGER SUSTAINED BRUISING TO THE FINGER. THE DEALER WAS CONTACTED AND INFORMED THE CONTACT TO NOTIFY THE MANUFACTURER OF THE FAILURE. THE MANUFACTURER DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CURRENT AND THE FAILURE MILEAGES WERE 119,437.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10439359December 12, 2011
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2001 HONDA ODYSSEY. THE CONTACT STATED THAT PIECES OF RUSTED METAL AND OTHER UNKNOWN SHARDS, HANGING FROM THE VEHICLE BETWEEN THE FUEL TANK AND THE FRAME. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CURRENT AND THE FAILURE MILEAGES WERE 151,000. UPDATED 02/08/12*LJ THE CONSUMER STATED THE VEHICLE WAS TAKEN TO THE DEALER FOR AN INSPECTION IN DEC 2011. IT WAS DETERMINED THAT T HE REAR CROSS MEMBER WAS RUSTING, WHICH WAS PRODUCING SHARDS OF METAL, THAT WERE DROPPING THROUGH THE SEAM BETWEEN THE REAR BUMPER AND FUEL TANK. UPDATED 02/13/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10439294December 11, 2011
UNKNOWN OR OTHER
TRANSMISSION FAILED AT 156,500 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10439310December 11, 2011
VEHICLE SPEED CONTROL
THIS IS A SECOND FILING AS A THIRD INCIDENT HAS OCCURRED. THE NEW INCIDENT OCCURRED ON 12/5/2011 (5:45 P.M.) IN MY DRIVEWAY IMMEDIATELY AFTER STARTING THE ENGINE WHICH HAD BEEN OF FOR 40 MINUTES, BUT PRIOR TO THAT DRIVEN FOR 40 MINUTES. ONCE AGAIN THE ENGINE "SUDDENLY AND UNEXPECTEDLY" RACED. MY FOOT WAS NOT ON THE ACCELERATOR. TEXT FROM THE PRIOR FILING (ODI# 10438034) IS FOLLOWS: ON TWO OCCASIONS (11/28/2011 AND 11/30/2011), AFTER DRIVING FOR SEVERAL MINUTES (WARMED UP ENGINE) AND WHILE APPROACHING A STOP LIGHT AT ABOUT 3 MPH (ALMOST STOPPED) AND WHEN THE ENGINE HAD ALREADY COME TO IDLE, THE ENGINE SUDDENLY SURGED (RACED, WITH THE TACHOMETER JUMPING OVER HALFWAY). THE CAR LUNGED FORWARD, BUT I PRESSED HARD ON THE BRAKES AND PUSHED THE SHIFTER INTO NEUTRAL. THEN THE ENGINE IDLED AND RAN FINE UNTIL THE SECOND INCIDENT DURING WHICH THE EXACT SAME EVENT OCCURRED. IN BOTH CASES HAD I NOT ALREADY HAD MY FOOT ON THE BRAKE PREPARING TO STOP, THE CAR WOULD HAVE CRASHED INTO THE CAR THAT WAS STOPPED AT THE STOP LIGHT IN FRONT OF ME. I TOOK THE CAR INTO THE LOCAL HONDA DEALER TODAY, BUT THEY WERE UNABLE TO IDENTIFY ANY PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10439226December 9, 2011
SEATS
MY NEW TO ME 2010 HONDA ODYSSEY TOURING VAN HAS EXTREMELY UNCOMFORTABLE DRIVER'S SEAT AND PASSENGER SEAT DUE TO PROTRUDING HEAD RESTRAINTS. THE HEAD REST PUSHES HEAD SO FAR FORWARD THAT IT CAUSES PAIN IN THE BACK, NECK, HIPS AND LEGS DUE TO LACK OF ANY SUPPORT IN THE BACK.IT DOES NOT MATTER WHERE YOU POSITION THE SEAT OR THE HEAD RESTRAINT. NOTHING MAKES IT COMFORTABLE. I AM NOW HAVING SEVERE BACK PAIN, AND STRESSED MUSCLES EVERYWHERE ELSE. I AM 5'4". PLEASE CREATE LESS PROTRUDING HEAD RESTS SO MY BACK CAN ACTUALLY REACH THE BACK OF THE SEAT AND MY NECK IS NOT FORCED FORWARD IN AN AWKWARD ANGLE. HELP PLEASE. THIS IS MY FIFTH HONDA AND SECOND ODYSSEY AND I HAVE NEVER HAD ANY CAR OF ANY BRAND BE SO UNCOMFORTABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10439237December 9, 2011
ELECTRICAL SYSTEM
IGNITION SWITCH (3150-S0X-A01) FAILED AND STALLED ENGINE WHILE DRIVING MULTIPLE TIMES. SWITCH FELT HOT AT TIME OF FAILURES. CONTACTS INSIDE WERE BURNED AT TIME OF FAILURE. SWITCH HAD BEEN REPLACED ONCE BEFORE AT ABOUT 73,000 MILES FOR SAME PROBLEM. HONDA SAYS THIS VEHICLE NOT SUBJECT TO RECALL ALTHOUGH OTHERS OF THIS VINTAGE WITH SIMILAR PROBLEM WERE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10438995December 8, 2011
POWER TRAIN
TRANSMISSION FAILED AND BURNED OUT COMPLETELY GOING 65 MILES PER HOUR ON I95. 3 KIDS IN THE CAR AND LEFT AT THE SIDE OF THE HIGHWAY, VERY DANGEROUS SITUATION. HONDA WILL NOT HELP US BUT WOULD LIKE US TO PAY THEM $5600 FOR A REBUILT HONDA TRANSMISSION. THERE ARE NUMEROUS REPORTS OF HONDA TRANSMISSIONS FAILING AT AS LOW AS 45K MILES. THERE SHOULD BE A CLASS ACTION LAWSUIT FOR MODEL YEAR 2003. THEY DO NOT CARE HOW MANY LIVES THEY PUT AT RISK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10439069December 8, 2011
SUSPENSION, STEERING
2007 - 2010 HONDA ODYSSEY OWNERS ARE TARGETED TO RECEIVE NOTIFICATION OF A "WARRANTY EXTENSION" TO REPLACE THE POWER STEERING PUMP UNDER CERTAIN CONDITIONS. I RECEIVED THE NOTICE FOR MY 2007 HONDA ODYSSEY, SUFFERED WITH THE "HARD TO TURN" CONDITION (SEE TSB 10-076) AND ASSOCIATED PUMP WHINING NOISE THAT IS DESCRIBED IN TSB 07-005 (DEFECTIVE PUMP RESERVOIR). ALTHOUGH THE PUMP WAS EXTENDED WARRANTY REPLACED AT UNIVERSITY MOTORS (MISSOULA) I WAS REQUIRED TO PAY FOR THE REPLACEMENT OF THE RESERVOIR ($66.08). MY UNDERSTANDING IS THAT THE RESERVOIR DEFECT IS WHAT CAUSES THE PUMP TO FAIL. I BELIEVE THAT A RECALL SHOULD BE REQUIRED AND ALL OWNERS THAT HAVE BEEN REQUIRED TO PAY FOR THE RESERVOIR (OR PUMP) SHOULD BE 100% REIMBURSED. AMERICAN HONDA AUTOMOBILE REFUSED TO REIMBURSE FOR THIS REPLACEMENT STATING THAT THE EXTENDED WARRANTY APPLIES ONLY TO THE PUMP. PLEASE REVIEW HUGE COMPLAINT DATA BASE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10439061December 8, 2011
POWER TRAIN, STEERING
I PULLED INTO MY GARAGE AND STOPPED MY VAN. I TURNED THE KEY TO THE OFF POSITION WITHOUT REALIZING I HAD NOT YET SHIFTED INTO PARK. I WAS ABLE TO REMOVE THE KEY FROM THE IGNITION WHILE THE VEHICLE WAS STILL IN DRIVE. I HAVE BEEN ABLE TO REPLICATE THIS ISSUE SEVERAL TIMES, EACH TIME BEING ABLE TO REMOVE THE KEY FROM THE IGNITION WHILE THE VEHICLE IS STILL IN DRIVE. I HAVE BEEN FULLY STOPPED WITH MY FOOT ON THE BRAKE EACH TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10439087December 8, 2011
POWER TRAIN
DRIVING ON THE HIGHWAY FLORIDA TO ILLINOIS AT APX 65-70MPH,WITHOUT WARNING VEHICLE LOOSES POWER, ALMOST TO A CRAWL, SMOKE BELLOWING OUT BEHIND THE CAR. DIAGNOSED AS TRANSMISSION FAILURE. HONDA DEALERSHIP STATES VEHICLE IS NOT COVER BY WARRANTY OR RECALL. DEALERSHIP COULD REPLACE TRANNY AT A COST OVER $5K. OPTED TO INSTALL ANOTHER ODYSSEY TRANS INDEPENDENTLY. THIS FAILED IN LESS THAN 1K MILES. OPTED TO THEN HAVE ORIGINAL TRANSMISSION INDEPENDENTLY REBUILT WITH GENUINE HONDA'S OEM PARTS AND SPECIFICATION WITH HONDA DEALERSHIP CONSULT. WORKED FINE FOR APPX 26K MILES THEN TORQUE CONVERTER BURNED OUT AGAIN. REPLACED AND REPAIRED TORQUE EVEN SOLENOID BUT LESS THAN 8K MI TRANNY FAILED AGAIN. ALL THESE HAPPENED IN LESS THAN ONE YEAR AND 30K MILES. BILL KAY HONDA DEALERSHIP STILL SAYING CAR IS NOT INVOLVE IN RECALL/SUIT AND OUT OF WARRANTY. PREVIOUSLY I COMPLAINED AT PLANET HONDA ABOUT A JERK/THUMP WHEN INCREASING SPEED BETWEEN 10-40 AND DEALERSHIP STATES THEY 'COULD NOT DUPLICATE THE PROBLEM'. VEHICLE IS STILL DOWN AND HONDA AND THEIR DEALERSHIPS ARE STILL SCREWING IT'S CUSTOMERS. PS: HAD 2002 ODYSSEY THAT WAS ON ITS WAY OUT WITH SIMILAR PROBLEMS BUT IT CRASHED. ALSO, HAVE A 2001 CIVIC WITH SAME TRANSMISSION FAILURE SITTING FOR THE LEAST 3 YEARS WITH ONLY ABOUT 100K ON IT! SHAME ON YOU HONDA!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10438752December 6, 2011
STEERING, POWER TRAIN
WHILE DRIVING AT 40 MPH. THE STEERING WHEEL SHAKES HARD FOR ABOUT 4 SEC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10438761December 6, 2011
POWER TRAIN
TRANSMISSION FAILURE ON ALL GEARS. I WONDER WHY YOU DON'T HAVE TRANSMISSION AS ONE OF "FAILED COMPONENTS " FIELD>? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10438773December 6, 2011
POWER TRAIN, ELECTRONIC STABILITY CONTROL (ESC)
AS MY WIFE WAS PREPARING TO ENTER AN EXIT RAMP FROM THE HIGHWAY, THE VAN EXPERIENCED SEVERAL HARD SHIFTS OF THE TRANSMISSION WHICH CAUSED HER TO ALMOST LOSE CONTROL OF THE VEHICLE. SINCE THAT INSTANCE, EVERY TIME THE VAN SHIFTS GEARS, IT IS A VERY HARD SHIFT THAT JERKS THE OCCUPANTS AROUND. VAN WILL NOT SHIFT ABOVE THIRD GEAR OR INTO REVERSE. MECHANIC HAS DIAGNOSED THIS AS A TRANSMISSION FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10438805December 6, 2011
POWER TRAIN
VEHICLE IS CURRENTLY IN NEED OF ITS 3RD REPLACEMENT TRANSMISSION. 1ST FAILURE AT 81668 MILES IN DECEMBER OF 2004, 2ND FAILURE AT 125840 MILES IN JULY OF 2006, 3RD FAILURE AT 181000 MILES IN NOVEMBER OF 2011. ALL REPLACEMENT TRANSMISSIONS WERE FROM HONDA AND REPLACED AT A HONDA DEALER. LAST TRANSMISSION FAILED AT ONLY 54,000. WAS ASSURED BY DEALER SERVICE TECH AND HONDA THAT WITH THE LAST TRANSMISSION ALL PROBLEMS WERE CORRECTED BEFORE I PURCHASED THE VEHICLE USED WITH 154,000 MILES IN JUNE OF 2010. NOW HONDA CUSTOMER SERVICE CLAIMS 54,000 MILES IS GOOD AMOUNT TO GET OUT OF A TRANSMISSION AND CAN OFFER NO WARRANTY BEYOND THE 3 YEAR 36,000 MILE WARRANTY WITH A REPLACEMENT PART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10438700December 6, 2011
POWER TRAIN
TL* THE CONTACT OWNS A 2012 HONDA ODYSSEY. THE CONTACT STATED THAT THE TRANSMISSION WOULD EMIT A SHUTTERING SOUND WHILE DRIVING APPROXIMATELY 20 MPH. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS PERFORMING TO SPECIFICATIONS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10438531December 5, 2011
POWER TRAIN, VEHICLE SPEED CONTROL, STEERING
FAILED ON INTERSTATE @ 50MPH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10438606December 5, 2011
AIR BAGS
TL* THE CONTACT OWNS A 2001 HONDA ODYSSEY. THE CONTACT WAS DRIVING 10 MPH WHEN A VEHICLE CRASHED INTO THE FRONT DRIVER'S SIDE OF THE VEHICLE AND THE AIR BAGS DEPLOYED. THE CONTACT SUSTAINED INJURIES TO BOTH HANDS AND THE FACE AS A RESULT OF THE DEPLOYMENT AND STATED THAT HE BELIEVED THAT THE SLIGHT IMPACT SHOULD NOT HAVE TRIGGERED THE AIR BAG DEPLOYMENT. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. THE DEALER CONFIRMED THAT THE AIR BAGS, AS WELL AS THE SEAT BELTS NEEDED REPLACEMENT. IN ADDITION, THE DEALER CONFIRMED THAT THE IMPACT TO THE VEHICLE DID NOT CONSTITUTE AIR BAG DEPLOYMENT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 75,000 AND THE CURRENT MILEAGE WAS 100,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10438611December 5, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION, ELECTRICAL SYSTEM:IGNITION:SWITCH
TL* THE CONTACT OWNS A 2004 HONDA ODYSSEY. THE CONTACT STATED THAT WHILE PARKED ON A SLIGHT INCLINE, THE VEHICLE ROLLED BACKWARD AND CRASHED INTO A TREE AND THREE OTHER VEHICLES. THE DEALER WAS CONTACTED AND ADVISED THE CONTACT, THE VEHICLE WAS NOT DESIGNED IN A MANNER IN WHICH THE KEY COULD BE REMOVED FROM THE IGNITION WITHOUT THE VEHICLE BEING SUCCESSFULLY SHIFTED INTO PARK. THE DEALER ALSO ADVISED THAT A COMPONENT ON THE VEHICLE MUST HAVE FAILED IN ORDER FOR THE FAILURE TO HAVE OCCURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO INSPECTED THE VEHICLE AND ADVISED THAT THE FAILURE WAS CAUSED BY THE VEHICLE BEING LEFT IN GEAR.THE CURRENT AND THE FAILURE MILEAGES WERE 102,000. THE VIN WAS UNAVAILABLE. UPDATED 07/25/12 *BF
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10438629December 5, 2011
POWER TRAIN
TRANSMISSION HAS FAILED 3 TIMES WHILE VEHICLE WAS IN USE. FAILURES OCCURRED AT 83,000 MILES (2007), 117,000 MILES (2010) AND 135,000 MILES (2011). ACCIDENTS WERE AVOIDED IN ALL THREE CASES, BUT COULD EASILY HAVE OCCURRED AS CAR WAS IN HIGHWAY USE SURROUNDED BY OTHER CARS/ TRUCKS WHEN TRANSMISSION LOCKED UP. HONDA HAS NOT REIMBURSED ANY OF THESE FAILURES AND IN THE FIRST INSTANCE TOLD VEHICLE OWNER THAT CAR WAS OUTSIDE OF WARRANTY PERIOD, EVEN THOUGH (WE RECENTLY DISCOVERED) THERE HAD BEEN AN EXTENSION ON THE TRANSMISSION WARRANTY PERIOD TO 109,000 MILES AND CAR WAS ONLY AT 83,000 MILES AT THAT TIME. TRANSMISSION IS CURRENTLY ONLY 7,000 MILES FROM LAST TRANSMISSION REPLACEMENT AND IS EXHIBITING GEAR CHANGING PROBLEMS CURRENTLY. VEHICLE OWNER IS RELUCTANT TO SELL VEHICLE ALONG TO ANOTHER OWNER, KNOWING OF THE POTENTIAL SAFETY ISSUE SHOULD THE TRANSMISSION FAIL FOR A FOURTH TIME. HONDA SHOULD RECALL THESE 2001 VEHICLES, AS THEY DID FOR 2002-2004 MODELS. THERE IS NO RATIONALE FOR HAVING EXCLUDED THE 2001 YEAR. THEY ARE NOT SAFE TO DRIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10438685December 5, 2011
POWER TRAIN
WHILE DRIVING UP A NARROW, TWISTY MOUNTAIN ROAD, TRANSMISSION FAILED, RENDERING CAR UNABLE TO MOVE FORWARD AND, DESPITE APPLICATION OF POWER, CAR STARTED ROLLING BACKWARD DOWN SLOPE. WAS ABLE TO FIND A CROSSROAD TO BACK INTO TO GET CAR OUT OF THE FLOW OF TRAFFIC. THIS IS THE FIFTH TRANSMISSION FAILURE IN THIS CAR IN 150,000 MILES. ALL OF THE FAILURES HAVE OCCURRED IN TRAFFIC, CREATING A SAFETY HAZARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Honda Odyssey