Honda Odyssey Complaints

12,890 consumer complaints on file.

#10443470January 11, 2012
ENGINE AND ENGINE COOLING, UNKNOWN OR OTHER
ON 12/17/2011, I TOOK MY 2008 HONDA ODYSSEY IN FOR SERVICE TO HAVE THE TRANSMISSION CHECKED SINCE THERE WAS FLUID LEAKING AND WHAT FELT LIKE TRANSMISSION SLIPPAGE. BECAUSE I PURCHASE THE CAR NEW, HAD ALL OF MY SERVICES COMPLETED, AND BECAUSE THE VAN ONLY HAD 84,000 MILES, YOU CAN IMAGINE MY SURPRISE WHEN SONS HONDA (SAME PLACE WHERE I PURCHASED AND HAD ALL SERVICES COMPLETED) INFORMED ME I NEEDED A NEW TRANSMISSION AND QUOTED ME A PRICE OF $4,105. BECAUSE THE MILEAGE WAS OVER 60,000 MILES, WHEN I FILED A CUSTOMER COMPLAINT WITH HONDA CUSTOMER RELATIONS, I WAS INFORMED THERE WAS NOTHING THAT COULD BE DONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10443522January 11, 2012
VEHICLE SPEED CONTROL
ACCELERATOR STUCK WHILE TRAVELING ON HIGHWAY. VEHICLE WOULD NOT SLOW DOWN. GAS PEDAL WAS LIKE A SPONGE AND THE VEHICLE JUST KEPT ACCELERATING. RODE THE BRAKE UNTIL I COULD GET TO A PARKING LOT WHERE I COULD NOT STOP THE VEHICLE. SLAMMED THE CAR INTO NEUTRAL WHILE THE ENGINE CONTINUED TO REV. THEN SLAMMED INTO PARK AND TURNED OFF THE VAN. WHEN I TRIED TO START THE VEHICLE 30 MINUTES LATER IT WOULD NOT START. I WILL CALL TRIPLE A TO TOW ME TO DEALERSHIP. VERY SCARY INCIDENT ESPECIALLY BECAUSE I HAD MY 13 YEAR OLD IN THE CAR. CAME CLOSE TO CRASHING INTO OTHER CARS WHILE TRYING TO SLOW DOWN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10443270January 10, 2012
SUSPENSION
REAR BACK HATCH SUSPENSION SHOCKS LEAK AND LOSE PRESSURE. PER HONDA DEALERSHIP COULD BE A ON GOING PROBLEM AND NEEDS REPLACED EVERY COUPLE OF YEARS. PER THE HONDA DEALERSHIP, THEY HAVE SEEN THIS HAPPEN IN VEHICLES THAT ARE A YEAR OLD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10443313January 10, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 2003 HONDA ODYSSEY. THE CONTACT STATED THAT THE TRANSMISSION CAUSED THE VEHICLE STALL WHILE DRIVING 35 MPH. THE CONTACT STATED THAT THE VEHICLE WOULD ALSO STALL WHILE SHIFTING GEARS, CAUSING THE VEHICLE TO JERK ABNORMALLY. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND INQUIRED ABOUT NHTSA CAMPAIGN I.D. NUMBER: 04V176000 (POWER TRAIN:AUTOMATIC TRANSMISSION) BUT THE DEALER ADVISED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER THE RECALL. THE CONTACT STATED THAT THE VEHICLE WAS NEVER REPAIRED UNDER THE RECALL. THE FAILURE MILEAGE WAS 82,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10443153January 9, 2012
POWER TRAIN
2001 HONDA ODYSSEY TRANSMISSION FAILED MARCH 19, 2007 AT 80,726 MILES FOR THE FIRST TIME. REPLACED BY HONDA UNDER CLASS-ACTION LAWSUIT WARRANTY. THE REPLACEMENT UNIT FAILED AT 137,084 MILES ON JANUARY 02, 2012. THUS THE WARRANTY REPLACEMENT UNIT LASTED ONLY 56,358 MILES WHICH IS SUBSTANTIALLY LESS THAN THE ORIGINAL UNIT. CALLED HONDA JANUARY 05, 2012 AND ASKED IF THEY COULD PAY FOR THE TRANSMISSION AND I'D PAY FOR THE LABOR AND SHOP SUPPLIES. HONDA REJECTED THE REQUEST AND SAID THEY WERE UNABLE TO ASSIST. NOT SURE IT WAS IT WAS EVER THE INTENTION OF THE COURT IN FINALIZING THE CLASS ACTION LAW SUIT THAT FAILURE OF THE REPLACEMENT UNITS WOULD FOLLOW IN SUCH SHORT ORDER. IT'S UNREASONABLE TO EXPECT THAT A WARRANTY REPLACEMENT UNIT SHOULD LAST LESS THAT THE 109,000 MILES THE COURT AGREED TO. HONDA CUSTOMER CARE REFERENCE NUMBER[XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10443244January 9, 2012
POWER TRAIN
PRIVATE SALE PURCHASE FEB 2009, 80K. SINCE 06/2011, TRANSMISSION SHIFTS HARD. TRANSMISSION IS INCREASINGLY MISSING GEAR. HIGH ENGINE REVS BETWEEN SHIFTING 1->2. HAD TRANSMISSION SERVICED PER RECOMMENDATIONS, NON HONDA SERVICE STATION. RECENTLY HAD THE FLUID CHANGED. SAME SERVICE STATION HAS BEEN WORKING ON THIS CAR SINCE IT WAS PURCHASED. WE HAVE BEEN MAINTAINING AT A LOCAL NON HONDA DEALER. I HAVE BEEN DOING BUSINESS WITH THIS SERVICE STATION FOR 25 YEARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10442824January 8, 2012
POWER TRAIN
JUST BOUGHT A 2005 HONDA ODYSSEY. RIGHT OFF THE LOT GOT ON THE FREEWAY AND THE CHECK ENGINE LIGHT CAME ON AND STARTED SHUTTERING AND SLIPPING . VERY UNHAPPY , SLAPPED DOWN $4000 AS A DOWN PAYMENT AND FINANCED THE REST. NOW I OWN A VAN THAT HAS MAJOR PROBLEMS AND NO CASH TO FIX IT. HAVEN'T EVEN HAD IT FOR A DAY AND IT ALREADY HAS TRANSMISSION PROBLEMS. NEED HONDA TO FIX IT AT THEIR EXPENSE. THEIR IMPECCABLE REPUTATION IS GETTING DESTROYED WITH THIS TRANSMISSION PROBLEM THAT ALL ODYSSEY OWNERS ARE HAVING WITH MODELS 2005- 2009 . THEY CHARGE A PREMIUM FOR THEIR VEHICLES AND SHOULD BE FORCED TO REPAIR THEIR DEFECTIVE TRANSMISSIONS REGARDLESS OF MILEAGE ON VEHICLES. OUR GOVERNMENT NEEDS TO STEP IN AND HELP ITS CITIZENS WITH THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10442761January 7, 2012
POWER TRAIN
WHILE RETURNING FROM TEXAS TO ARKANSAS, MY TRANSMISSION HAD A COMPLETE FAILURE ON I-20 SOUTH OF DALLAS. THERE WAS NO WARNING, NO INDICATOR LIGHTS, NO SOUNDS. THE ENGINE TACH REDLINED AND I WAS ABLE TO CROSS 2 LANES OF TRAFFIC WITH NO POWER WHATSOEVER. THE CAR BEGAN SMOKING FROM HOT TRANSMISSION FLUID. WHEN I STOPPED, I NOTICED FLUID COVERING THE INSIDE OF THE FRONT WHEEL WELLS. I HAD IT TOWED TO A NEARBY HONDA DEALER AND WAS TOLD I HAD A TOTAL TRANSMISSION FAILURE. THERE WERE NO COMPUTER CODES RECORDED BY THE VANS COMPUTER. MY BILL TO HAVE IT REPLACED WAS $4,200.00. I ALSO HAD TO PAY FOR A TOW, A RENTAL CAR TO RETURN TO LITTLE ROCK AND AN AIRLINE TICKET TO RETURN TO DALLAS TO RECOVER MY VAN. THIS CAR WAS PURCHASED NEW BY ME AND HAS ALWAYS BEEN SERVICED BY HONDA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10442763January 7, 2012
POWER TRAIN
THIS IS MY 2ND TRANSMISSION REPLACEMENT ON THE CAR. UNLIKE THE FIRST ONE WHEN THE CHECK ENGINE LIGHT CAME ON, THIS TIME WE WERE DRIVING ON THE SUNOL GRADE IN FREMONT CALIF. WHEN THE TRANSMISSION GAVE OUT. THIS COULD HAVE BEEN A VERY DANGEROUS SITUATION, BUT LUCKILY I WAS ABLE TO MOVE INTO THE SLOW LANE. I UNDERSTAND THAT THIS VEHICLE HAS A HISTORY OF TRANSMISSION PROBLEMS AS EVIDENT BY READING REVIEWS ON THE CAR. THERE HAS ALSO BEEN CLASS ACTION LAWSUITS AGAINST HONDA THAT I WOULD LIKE TO SEE IF I CAN JOIN IN. HONDA KNEW OF THIS PROBLEM VERY EARLY ON BECAUSE I STILL HAVE THE LETTER THAT THEY SENT TO ME IN THE FIRST YEAR OF OWNERSHIP OFFERING AN EXTENDED WARRANTY TO EVERY ODYSSEY OWNER REGARDING TRANSMISSION FAILURE. I DIDN'T THINK MUCH OF THE LETTER BACK IN 2000 UNTIL MY FIRST TRANNY WENT OUT IN 2006. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10443036January 6, 2012
POWER TRAIN:AUTOMATIC TRANSMISSION, SEATS:FRONT ASSEMBLY:RECLINER
2002 HONDA ODYSSEY. CONSUMER WRITES IN REGARDS TO SAFETY RECALL CAMPAIGN RELATED TO TRANSMISSION *TGW THE CONSUMER WAS INFORMED THE RECALL HAD ALREADY BEEN PERFORMED AT 28,232 MILES. HOWEVER, THE CONSUMER HAS AN INVOICE WHICH SHOWED THE RECALL WAS NOT PERFORMED AT THAT MILEAGE. THE CONSUMER IS SEEKING REIMBURSEMENT FOR THE TRANSMISSION REPLACEMENT. ALSO, THE LEFT MIDDLE SEAT RECLINER HANDLE WAS REPLACED. *JB STATUS UPDATED 02/24/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10442653January 6, 2012
POWER TRAIN
WHILE DRIVING MY TWO CHILDREN TO SCHOOL, MY TRANSMISSION FAILED IN THE MIDDLE OF AN INTERSECTION. THE TRANSMISSION WOULD NOT CATCH BUT I HAD ENOUGH FORWARD MOMENTUM TO COAST TO THE SIDE OF THE ROAD JUST PAST THE LIGHT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10442709January 6, 2012
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2000 HONDA ODYSSEY. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE MECHANIC ADVISED THE CONTACT THAT THE IGNITION SWITCH WOULD HAVE TO BE REPLACED. THERE WAS A MANUFACTURER RECALL FOR THE IGNITION SWITCH. THE MANUFACTURER ADVISED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 190,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10442463January 5, 2012
ENGINE AND ENGINE COOLING
FRONT AND PASSENGER ENGINE MOUNTS ARE BROKEN AT 48K MILEAGES DURING A MAINTAIN CHECKING AT A HONDA DEALER SHOP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10442467January 5, 2012
UNKNOWN OR OTHER
POWER STEERING MAKING WINING NOISE. FLUID APPEARS BE BUBBLING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10443011January 5, 2012
ENGINE AND ENGINE COOLING:ENGINE
2002 HONDA ODYSSEY. CONSUMER STATES SINCE THE PURCHASE OF THE VEHICLE THEY HAVE HAD THREE MOTOR MOUNTS REPLACED *TGW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10442567January 5, 2012
ENGINE AND ENGINE COOLING
THE ENGINE CONSUMES ALMOST 1 QUARTZ OF OIL EVERY 1000-1500 MILES SINCE WE BOUGHT IT BRAND NEW. DEALER INSISTS IT IS OK. NOW THE VEHICLE HAS 55000 MILES, BUT OIL HAS TO BE ADDED REGULARLY. THIS IS ABSURD. THE PROBLEM TENDS TO OCCUR TO VEHICLES EQUIP WITH VCM ENGINES. HONDA CORPORATION ADMITTED THERE IS A PROBLEM, SO HONDA CAME OUT WITH A SERVICE BULLETIN 11-033 WHICH UPDATING THE PGM-FI SOFTWARE. I BROUGHT MY VEHICLE TO THE DEALER ALONG WITH THE SERVICE BULLETIN TO HAVE THE VEHICLE UPDATE, BUT THEY REFUSED TO DO IT. CONSIDER THESE ENGINES WILL BE ON THE ROAD FOR YEARS TO COME. LACK OF OIL MAY SEIZE ENGINES, VEHICLES MAY STALL WITH COULD CAUSE ACCIDENTS. THERE ARE HUNDRED OF THOUSANDS HONDA ENGINES CONSUME OIL MORE THAN NORMAL RATE, THEN HONDA DOES NOT HELP THE ENVIRONMENT AT ALL. NHTSA SHOULD INVESTIGATE AND MAKE HONDA RECALLS THEIR VEHICLES. THANK YOU *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10442446January 4, 2012
POWER TRAIN
SINGLE OWNER 2003 HONDA ODYSSEY LX. IT WAS PARKED IN GARAGE. ATTEMPTED TO REVERSE BUT REVERSE GEAR WON'T ENGAGE WITH GRINDING NOISES COMING. HONDA SAYS IT IS OUT OF WARRANTY AND NOT COVERED. THIS IS POOR WORKMANSHIP IF TRANSMISSION FAILS BEFORE 100K MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10442452January 4, 2012
POWER TRAIN
WHEN MY VEHICLE REACHED 85,000 MILES, MY TRANSMISSION STARTED TO SLIP. THE TRANSMISSION NEED TO BE REPLACED. AS A VEHICLE OWNER, I WOULD EXPECT A TRANSMISSION TO LAST AROUND 100,000/150,000 MILES. IN 9/2011, I BARELY REACHED ANOTHER 87,000 MILES WHEN THE TRANSMISSION STARTED TO SLIP AGAIN. I HAD MY 4 YOUNG CHILDREN IN THE CAR. THE CAR WOULD NO LONGER ACCELERATE AS I WAS GOING UP A BRIDGE. THE ROAD HAD NO SHOULDER TO PULL OVER ON. I WAS IN VERY GREAT DANGER AS 18 WHEELERS TRIED TO PASS ME. I NEEDED A NEW TRANSMISSION. PRIORITY HONDA IN CHESAPEAKE QUOTED ME $6000 TO REPLACE. I FELT THAT IT WAS HONDAS RESPONSIBILITY TO REPLACE THEIR FAULTY TRANSMISSION. I CALLED AMERICAN HONDA. THE REP INFORMED ME THAT IT WOULD HAVE TO BE THE 2ND GEAR. PRIORITY SAID THAT IT HAD SOMETHING TO DO WITH THE TORQUE CONVERTER. I WENT ELSEWHERE TO HAVE MY VEHICLE REPAIRED. I HAD 3 OTHER LOCATIONS THAT TOLD ME IT WAS THE 2ND AND 3RD GEARS SLIPPING. I FEEL THAT PRIORITY HONDA HAD TOTALLY DISREGARDED ME AS A CUSTOMER. I HAVE ALWAYS TAKEN MY VEHICLE IN TO A HONDA DEALER FOR MAINTENANCE/REPAIRS. WHATEVER I WAS TOLD THAT I NEEDED DONE, I WOULD HAVE DONE. I AM DISAPPOINTED IN THE SERVICE I RECEIVED FROM PRIORITY HONDA FROM THE SAME REP FROM THE PAST 8 YRS. THIS PAST WEEK, ONCE AGAIN, MY VAN HAS LEFT ME STRANDED ON THE SIDE OF THE HIGHWAY WITH MY 4 YOUNG CHILDREN. TRANSMISSION AGAIN. UNFORTUNATELY, THIS WAS DUE TO THE WORKMANSHIP OF THE COMPANY THAT HAS REPLACED THE TRANSMISSION. I FEEL THAT THIS COULD HAVE BEEN AVOIDED. FIRST, IF HONDA MADE A TRANSMISSION THAT WAS RELIABLE, I WOULD HAVE NOT HAD TO REPLACE IT TWO TIMES. SECOND, IF HONDA WOULD STAND BEHIND THEIR PRODUCT, I WOULD NOT HAVE HAD TO OUTSOURCE TO HAVE THE WORK DONE. I FEEL THAT MY VEHICLE IS IN A STATED OF UNRELIABILITY AND WITH 4 YOUNG CHILDREN RANGING FROM AGES 3 TO 11, I CAN NO LONGER PUT OUR SAFETY AT RISK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10442454January 4, 2012
POWER TRAIN
TRANSMISSION STARTED SLIPPING AT 116,000 MILES. DAVID HOBBS DEALER (MILWAUKEE) COULD NOT DUPLICATE. COMPLETE FAILURE AT 178,000 MILES. REBUILT AT MY COST OF $1900. FAILED AGAIN. AT 231,000, REBUILT AGAIN. AT 237,500 MILES SLIPPING AGAIN ON 1/3/12. HONDA SHOULD HAVE ACKNOWLEDGED PROBLEM AND PROVIDED A FREE REPLACEMENT TRANS AT ORIGINAL START OF PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10442459January 4, 2012
POWER TRAIN
VEHICLE VIBRATES WHILE DRIVING AT LOW SPEED AND ENGINE RPM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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