Honda Odyssey Complaints

12,890 consumer complaints on file.

#10459840May 28, 2012
STRUCTURE:BODY:TAILGATE
THE TAILGATE STRUTS FAILED WHEN MY WIFE OPENED THE TAILGATE CAUSING A BRUISE ON HER HEAD. SKIN WAS NOT BROKEN. THE STRUTS FAILED SLIGHTLY ON THE 27TH AND LOWERED THE TAIL GATE A FEW INCHES. A FEW DAYS LATER, THEY FAILED COMPLETELY AND TAIL GATE IS HARD TO OPEN AND MUST BE HELD OPEN OR IT FALLS RAPIDLY. THE STRUTS NEED TO BE REPLACED. I WILL TAKE IT TO THE DEALER TO SEE IF THEY WILL HONOR RECALL, EVEN IF VIN IS NOT INCLUDED ON RECALL LIST OR PERHAPS THE PART FAILURE MAY ALSO BE COVERED UNDER EXTENDED WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10459770May 27, 2012
STRUCTURE:BODY:DOOR
THIS IS AN ON-GOING SAFETY ISSUE AND POSSIBLE EQUIPMENT DEFECT INVOLVING THE CHECK ROD MECHANISM ON THE FRONT DOORS OF THE VEHICLE. THE CHECK RODS DO NOT PROVIDE ADEQUATE RESISTANCE TO KEEP THE DOOR OPEN. WHEN THE VEHICLE IS PARKED AND THE FRONT DOOR IS IN THE FULLY OPENED POSITION, THE DOOR IS PRONE TO SWING SHUT. THIS OCCURS IN A VARIETY OF SITUATIONS: ON A LEVEL SURFACE, IF THE DOOR IS PUSHED OPEN, THE DOOR WILL SOMETIMES SWING BACK ON THE OCCUPANT; THE FULLY OPENED DOOR WILL ALSO SWING SHUT WHEN THE VEHICLE IS ON EVEN A SLIGHT INCLINE OR IS BLOWN BY A GUST OF WIND. THE CHECK RODS DO NOT PROVIDE ADEQUATE RESISTANCE TO KEEP THE DOOR IN THE OPEN POSITION WHEN FULLY EXTENDED. THESE ARE VERY HEAVY DOORS AND COULD CAUSE SERIOUS INJURY. MY WIFE AND I HAVE BOTH EXPERIENCED NUMEROUS INSTANCES IN WHICH THE DOOR HAS STARTED SWINGING SHUT IN EACH OF THESE SITUATIONS. I DISCUSSED THIS CONCERN WITH THE SERVICE MANAGER AT MY LOCAL HONDA DEALERSHIP AND I REPORTED THIS PROBLEM TO AMERICAN HONDA (CASE # [XXX]). I COMPARED THE FRONT DOOR CHECK ROD MECHANISM IN THE 2012 HONDA ODYSSEY ON THE DEALER?S LOT. THE CHECK ROD ON THE 2012 ODYSSEY FUNCTIONED PROPERLY, CREATING AN APPROPRIATE LEVEL OF RESISTANCE WHEN THE DOOR WAS FULLY EXTENDED. THE SERVICE MANAGER ORDERED A SET OF 2012 ODYSSEY CHECK RODS, WITH THE HOPE THEY COULD BE INSTALLED ON MY 2010 ODYSSEY. UNFORTUNATELY, THE 2012 RODS DID NOT MATCH AND COULD NOT BE INSTALLED ON MY VEHICLE. AMERICAN HONDA HAS DECLINED TO TAKE ANY REMEDIAL ACTION. I STRONGLY SUSPECT THAT THE DEFECT IN THE CHECK ROD USED IN THE 2010 ODYSSEY MODEL LED TO A REDESIGN OF THE CHECK ROD MECHANISM FOR SUBSEQUENT VEHICLE YEARS. I RESPECTFULLY REQUEST THAT YOUR OFFICE CHECK INTO THIS MATTER AND ADDRESS THE DEFECT IN THE 2010 ODYSSEY CHECK ROD. THANK YOU FOR YOUR ATTENTION TO THIS MATTER. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10459751May 26, 2012
STEERING, SERVICE BRAKES, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:WINDSHIELD:ELECTRICAL HEATING ELEMENT
RECENTLY NOTICED LIKE THE BRAKES ARE NOT RELEASED FULLY AFTER THE APPLICATION RESULTING IN A "FLAT TIRE FEELING WITH NOISE" TOOK THE MINIVAN FOR SCHEDULED RECALL SERVICE. PER SERVICE PERSON, THEY REPLACED THE CAPS OF BRAKE MASTER CYLINDER. DRIVING BACK HOME @ 70 MILES, FELT LIKE THE STEERING LOOSING CONTROL, STOPPED AT THE NEAR BY CHEVROLET SERVICE CENTER: THEY DIDN'T FELT ANY MAJOR ISSUES WITH THE STEERING BUT FELT LIKE THE SERVICE WASN'T DONE AS THEY SAID. ALL THE DUST WAS EVENLY THERE ALL OVER THE MASTER CYLINDER: ALL OVER THE BONNET. I FEEL NO CHANGE WITH THE FRICTION NOISE FROM THE BRAKES: " A LITTLE WORSE?" HOW DO I ENSURE THAT A GENUINE SERVICE WAS DONE? NOW I FEEL INSECURE TO DRIVE ON THIS, LIKE DRIVING ON BLACK ICES. THE ELECTRONIC SYSTEM WAS REST LAST TIME, BUT NOT IT IS BACK TO NOT WORKING GOOD: RESULTING WITH TROUBLE WITH THE A/C KNOB NOT WORKING SMOOTHLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10459612May 25, 2012
ENGINE
I AM THE ORIGINAL OWNER OF THIS 2006 HONDA ODYSSEY. THE REAR AND SIDE ENGINE MOUNTS HAVE FAILED, AT 72,000 MILES. THIS IS A MANUFACTURER'S DEFECT. THE ENGINE MOUNTS SHOULD NOT FAIL AT THIS MILEAGE. I HAD NOTICED A RUMBLING NOISE AT LOWER SPEEDS WHEN THE ENGINE WAS RUNNING IN ECO MODE, AND IT APPEARS THAT THIS NOISE WAS A RESULT OF THE FAILURE OF THE ENGINE MOUNTS. IT IS A DEFECT THAT IF NOT REPAIRED WOULD RESULT IN THE ENGINE FALLING OUT OF THE VEHICLE, CLEARLY A DEFECT. HONDA NEEDS TO TAKE ACTION TO REPLACE THE FAULTY ENGINE MOUNTS AND CORRECT THIS DEFECT IN DESIGN IN FUTURE MODELS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10459638May 25, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 1999 HONDA ODYSSEY. THE CONTACT WAS DRIVING 35 MPH WHEN THE CHECK ENGINE WARNING LIGHT ILLUMINATED. WHILE ATTEMPTING TO ACCELERATE FROM A TRAFFIC STOP, THE VEHICLE BECAME RESISTANT AND STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE BUT COULD NOT SHIFT INTO DRIVE. THE VEHICLE WAS ABLE TO BE DRIVEN FROM THE SCENE AFTER SEVERAL ATTEMPTS. THE DEALER WAS NOTIFIED AND INFORMED THE CONTACT THAT THE TRANSMISSION NEEDED TO BE REBUILT. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD THE VEHICLE TOWED TO A LOCAL MECHANIC FOR A SECOND OPINION. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT UNDER WARRANTY AND PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10459662May 25, 2012
SERVICE BRAKES, STEERING
NOTICED WHEN DRIVING AT HIGHWAY SPEED AND THEN HAVING TO BRAKE ABRUPTLY THERE WOULD A PULSATION AND THE STEERING WOULD START SHUTTERING. DEALER DIAGNOSED IT AS UNEVEN BRAKE PAD WEAR DUE WARPED ROTORS. COST TO REPLACE PADS AND RESURFACE ROTORS, WITH TAX, WAS $219.34. WAS ADVISED THAT ROTORS COULD BE RESURFACED ONE MORE TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10459574May 24, 2012
ENGINE
TL* THE CONTACT OWNS A 2006 HONDA ODYSSEY. THE CONTACT STATED THAT WHILE THE VEHICLE WAS INSPECTED BY A LOCAL MECHANIC WHO ADVISED THAT THE ENGINE MOTOR MOUNTS WERE CRACKED AND TWO WERE BROKEN DUE TO DEFECTIVE MATERIAL. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND THE CURRENT MILEAGE WAS 84,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10459578May 24, 2012
ENGINE, POWER TRAIN
CHECK ENGINE IS ON. WHEN CRUISING THE CAR THE IS A SLIP IN THE TRANSMISSION AT LOWER GEAR. THE RPM INCREASE AND VEHICLE STALLS. CONICELLI HONDA SERVICE CENTER, CONSHOHOCKEN, PA DESCRIBED THE PROBLEM AS INTERNAL TRANSMISSION FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10459355May 23, 2012
SERVICE BRAKES
BRAKES ARE SOFT. DOES NOT STOP AT DESIRED DISTANCE. ROTORS WERE RESURFACED BY HONDA DEALER BUT PROBLEM CAME BACK IN 3000 MILES AGAIN. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10459209May 22, 2012
SERVICE BRAKES, AIR BAGS
TYPICAL HONDA ODYSSEY SOFT BRAKE PEDAL. WE'VE HAD THIS BRAKE ISSUE SINCE NEW. MULTIPLE RECALLS, ADJUSTMENTS, ETC... HONDA FOR SOME REASON CAN'T FIGURE OUT THE PROBLEM. OUR VAN WAS WRECKED TWICE BECAUSE OF THIS STUPID BRAKE PROBLEM. THE FIRST WRECKED HAPPENED IN AUGUST 2010. THE BRAKE PEDAL WENT TO THE FLOOR AND CAUSED A FRONT END COLLISION. I TOOK IT TO HONDA AGAIN, BUT THEY SAID NOTHING WAS WRONG WITH THE BRAKES. THEN THE SECOND WRECK OCCURRED. SAME REASON AS THE FIRST. THAT'S TWO SERIOUS ACCIDENTS IN 1.5 YEAR TIME SPAN. EACH TIME THE DAMAGE EXCEEDED $10,000. BOTH ACCIDENTS OCCURRED BECAUSE THE BRAKES WERE SOFT AND THE VEHICLE WOULDN'T SLOW DOWN FAST ENOUGH. OH, DID I FORGET TO MENTION THAT THE AIRBAGS NEVER DEPLOYED IN EITHER ACCIDENT. WHAT'S THE POINT IN HAVING AIRBAGS IF THEY ARE NOT GOING TO DEPLOY IN A MAJOR FRONT END COLLISION. THIS VEHICLE IS FLAT OUT DANGEROUS. *TT
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10459311May 22, 2012
POWER TRAIN
WHILE ON A SALES TRIP 180 MILES FROM HOME--EXPERIENCED CHUGGING BETWEENS GEAR SHIFTS 1-2, AND STRONG SLIPPING BETWEEN 3 AND 4. DROVE DIRECTLY TO THE NEAREST HONDA DEALER. TRANSMISSION DIAGNOSED AS CLUTCH FAILURE FROM CODES BY HONDA DEALERSHIP MECHANIC, AFTER TEST DRIVING AND READING CODES. INDICATED IT IS STILL DRIVE-ABLE, IF ONE IS CAREFUL. LIMPED HOME WITH EXTREME CARE DURING ACCELERATION. DROVE APPROX. 50 MILES TO OH TURNPIKE. WHILE DRIVING ON THE OHIO TURNPIKE, EXPERIENCED QUICKLY DETERIORATING POWER DURING SLIGHT PROLONGED INCLINE-- WHICH LED TO COMPLETE, 100% FAILURE WITHIN 2-3 MILES. WAS LEFT STRANDED ON THE BERM TO BE TOWED HOME. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10459315May 22, 2012
POWER TRAIN, ENGINE
DIFFICULTY SHIFTING FROM 2ND TO 3RD GEAR... I CALLED HONDA CARE SERVICES AND I WAS TOLD THAT MY VEHICLE IS OUT OF WARRANTY AND THEY CAN'T SHOULDER THE COST WHICH IS UNACCEPTIBLE GIVEN THAT THIS VAN HAD BEEN RECALLED FOR TRANSIMISSION ISSUE AND MANY OWNERS HAD FAILED TRANSMISSION. I LIKE HONDA VEHICLES AND RECOMMENDED TO MY FAMILY AND FRIENDS BUT AFTER THIS INCIDENT I WILL NEVER BUY ANOTHER HONDA PRODUCT AGAIN. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10459320May 22, 2012
STRUCTURE:BODY:DOOR
THE RIGHT REAR PASSENGER INTERMITTENLY FAILS TO OPEN OR CLOSE. THIS OCCURS WHEN USING THE REMOTE, DRIVER BUTTONS, OR THE DOOR HANDLES (INTERIOR & EXTERIOR). IT APPEARS TO JUMP OFF THE TRACK. WE HAVE HAD IT LOOKED AT BY A HONDA DEALER NO LESS THAN 3 TIMES. I KNOW OF TWO OTHER PEOPLE WHO HAVE THE SAME PROBLEM WITH THEIR 2007 ODYSSEY. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10459102May 21, 2012
POWER TRAIN
TRANSMISSION DIAGNOSED AS EARLY STAGE OF FAILURE. NO HELP FROM HONDA TO COVER COST OF REPLACEMENT OR REPAIR. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10459126May 21, 2012
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2009 HONDA ODYSSEY. THE CONTACT STATED THAT THE REAR LIFT GATE FAILED TO REMAIN OPEN BECAUSE THE GAS FILLED STRUTS FAILED. AN AUTHORIZED DEALER WAS NOTIFIED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 12V062000 (STRUCTURE: BODY: HATCHBACK/LIFTGATE: SUPPORT DEVICE). THE MANUFACTURER WAS NOTIFIED AND ALSO STATED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THEY OFFERED NO OTHER ASSISTANCE. THE FAILURE MILEAGE WAS 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10459151May 21, 2012
STRUCTURE:BODY
PAINT ON THE ROOF PEELING ON TOP. CAN SEE METAL NOW AND STARTED AS BUBBLE. WORRIED ABOUT RUSTING. CONTACTED DEALER THEY ARE DOING NOTHING. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10459157May 21, 2012
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2000 HONDA ODYSSEY. THE CONTACT STATED BOTH REAR SLIDING DOORS FAILED TO COMPLETELY CLOSE AND THE DOORS WOULD OPEN WHILE DRIVING. THE DEALER WAS NOTIFIED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 00V119000 (LATCHES/LOCKS/LINKAGES: DOORS: LATCH). THE MANUFACTURER WAS NOTIFIED AND ALSO STATED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. NO FURTHER ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 55,620.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10459017May 19, 2012
ENGINE
WHILE DRIVING THE VAN ABOUT 65 MPH ON HIGHWAY, IT SUDDENLY SLOWED DOWN TO A STOP, COULD NOT GET ANY POWER. CRUISED TO THE SIDE OF THE ROAD. NOTICED FLUIDS LEAKING FROM ENGINE. HAD TO TOW THE CAR TO THE DEALERSHIP, FRANK ANCONA HONDA, OLATHE KANSAS. TOLD THAT THE FRONT AND SIDE MOTOR MOUNTS WERE BROKEN AND WAS CAUSING STRESS ON THE BACK MOTOR MOUNT, AND THAT THIS CAUSED THE ENGINE TO SHAKE AND THE VENT TUBE WAS SHAKEN OFF, DRAINED ALL TRANSMISSION FLUID. COST TO REPAIR THE MOTOR MOUNTS AND VENT TUBE WAS $860.31. TOLD BY REPAIRMAN THAT THIS WAS A COMMON PROBLEM FOR HONDA ODYSSEY'S WHEN THEY HIT AROUND THE 110,000 MILE MARK. AND THEY REPLACE THESE ALL THE TIME. SEEMS TO ME IF THIS IS A COMMON PROBLEM THEN THERE MUST BE A FLAW IN THE ENGINEERING AND HONDA SHOULD HAVE RECALLED THIS VEHICLE FOR THIS PROBLEM. THIS IS A SAFETY ISSUE TO WHICH I FEEL HONDA NEEDS TO ADDRESS AND FIX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10458903May 18, 2012
AIR BAGS
TL* THE CONTACT OWNS A 2007 HONDA ODYSSEY. THE CONTACT STATED WHEN ENTERING A HIGHWAY AT 30 MPH, THE DRIVERS FRONTAL AIR BAG DEPLOYED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHO INSPECTED THE VEHICLE AND STATED THAT THE AIR BAG DEPLOYMENT WAS NOT A MANUFACTURERS DEFECT. THE CONTACT SUSTAINED INJURIES TO THE HEAD AND NECK. THE NEW YORK STATE POLICE WAS PRESENT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 43,000.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10458966May 18, 2012
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2008 HONDA ODYSSEY. WHILE PARKED, THE CONTACT OPENED THE REAR LIFT GATE AND NOTICED THAT IT SUDDENLY CLOSED ON ITS OWN. THE FAILURE OCCURRED REPEATEDLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR A DIAGNOSTIC TEST. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 12V062000 (STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE) THAT MAY BE RELATED TO THE FAILURE. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 26,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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