Honda Odyssey Complaints

12,890 consumer complaints on file.

#11067409February 7, 2018
VISIBILITY/WIPER
THE FRONT WINDOW WASHER WILL NOT DISPENSE FLUID WHEN THE WEATHER IS COLD. DEALERSHIP SAID FLUID FREEZES IN THE BOTTLE, BUT THAT'S NOT TRUE BECAUSE BACK NOZZLE WORKS. FRONT NOZZLES WORK IF VAN LEFT IN GARAGE OVERNIGHT. THIS MORNING, AFTER 15 MIN OF DRIVING IN 10 DEGREES, FRONT NOZZLES DO NOT DISPENSE. HONDA DEALERSHIP SHRUGGED WHEN I SAID IT'S A SAFETY ISSUE. DRY SNOW, SALT, ICE, MUD THROWN ON WINDSHIELD WHEN DRIVING, AND NO WAY TO EFFECTIVELY CLEAR IT OFF. WASHER FLUID WAS FILLED BY DEALERSHIP ONE WEEK AGO. DISPENSER BOTTLE IS 95% FULL. THE ISSUE IS SOMEWHERE BETWEEN DISPENSER BOTTLE AND FRONT NOZZLES. THIS FIRST HAPPENED YESTERDAY EVENING WHEN I WAS DRIVING HOME IN THE DARK (ABOUT 10 DEGREES OUT). WINDSHIELD WAS DANGEROUSLY DIRTY BY THE TIME I GOT HOME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11067417February 7, 2018
SEATS
TL* THE CONTACT OWNS A 2014 HONDA ODYSSEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V725000 (SEATS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME AS THE RECALL NOTICE WAS RECEIVED OVER THREE MONTHS AGO. THE DEALER (MIKE PATTON HONDA, 1406 LAFAYETTE PKWY, LAGRANGE, GA 30241) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066787February 3, 2018
SEATS
THE BACK SEAT INVOLUNTARILY MOVES FORWARD WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066512February 1, 2018
SEATS
THIS IS THE 2ND RECALL I'VE HAD ON MY CAR WITHIN A YEAR ALL HAVING TO DO WITH THE 2ND ROW SEATS NOT LATCHING PROPERLY. THE LADY ON THE PHONE JUST TOLD ME THAT IF I BRAKE TOO HARD THE SEAT COULD POSSIBLY COME UNLATCHED. I HAVE A CHILD AND YOU'RE TELLING ME THAT HONDA ISN'T DOING ANYTHING EXCEPT WAITING FOR PARTS TO COME IN AND NOT SELLING THEIR NEW VANS UNTIL THESE PARTS COME IN. I DON'T FEEL THAT IS ENOUGH. HOW CAN HONDA ALLOW PEOPLE WHO OWN THESE VEHICLES TO STILL BE DRIVING THEM UNTIL THEY HAVE FIXED THE PROBLEM. IF I BRAKE HARD AND THE SEAT COMES UNLATCHED FROM THE FLOOR BOARD, WHICH IS WHAT THE LADY TOLD ME, THAT IS SUPER UNSAFE AND HONDA SHOULD BE DOING MORE ABOUT THIS PROBLEM, EVEN WORSE IF SOMEONE IS TO RUN INTO YOU OR REAR-END YOU. THE CHILD OR ADULT, WHOMEVER, WILL PROBABLY DIE IF THE SEAT UNLATCHES FROM THE FLOORBOARD. AND BETTER YET, THEY DON'T EVEN HAVE THE PARTS IN TO FIX THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066202February 1, 2018
UNKNOWN OR OTHER
2ND ROW OUTER SEATS TIPPING 2ND ROW WALK-IN FUNCTION INOP
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11066001January 31, 2018
SEATS
RECENTLY WHILE DRIVING WITH MY TWO SONS IN THE OUTWARD POSITION IN THE MIDDLE ROW, A STRANGE CLICKING CAME FROM THE DRIVER SIDE MIDDLE SEAT. MY 5 Y/O SON SAID "MY SEAT IS MOVING". THE BACK OF THE SEAT WAS NO LONGER LOCKED INTO POSITION AND WAS MOVING FREELY BACK AND FOURTH WITH MINIMAL EFFORT. WE WERE DOING NORMAL STOP AND GO, RUSH HOUR CITY DRIVING WITH NO HARD STOPS AND NO SUDDEN BRAKES. I CONTACTED THE DEALER WHO SAID THERE WAS A RECALL HOWEVER THE PARTS WERE NOT AVAILABLE YET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066003January 31, 2018
ELECTRICAL SYSTEM
DRIVER'S SIDE HEATED SEAT NO LONGER FUNCTIONS. ONLINE FORUMS SUGGEST THAT IT IS A CONTINUITY ISSUE IN THE SEAT. THE HEATING WIRE HAS BROKEN SOMEWHERE NO LONGER CREATING A CLOSED CIRCUIT. LOCAL HONDA DEALER ACKNOWLEDGES THE ISSUE BUT WANTS TO CHARGE $600+ TO FIX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066071January 31, 2018
SEATS
TL* THE CONTACT OWNS A 2016 HONDA ODYSSEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V725000 (SEATS). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE HONDA DEALER (DON JACOBS HONDA, 2699 REGENCY RD, LEXINGTON, KY 40503, (859) 276-5555) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11065894January 30, 2018
AIR BAGS, SEATS
TAKATA RECALL THE SEATS ARE NOT STABLE WHILE DRIVING. MOSTY TURNING ON A HIGHWAY. AIR BAG SIGN SHOWING OFF DURING DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11065620January 29, 2018
STRUCTURE:BODY
CABLE ON RIGHT SLIDING DOOR SNAPPED A WEEK AGO, BROUGHT TO HONDA DEALER AND THEY STATED IT NEEDED A NEW CABLE. YESTERDAY WHEN OPENING DOOR WHEN VEHICLE WAS STATIONARY, HARD TO OPEN, FINALLY OPENED AND GOT MY INFANT OUT, WENT TO CLOSE DOOR, HARD TO CLOSE THEN FELL OFF THE TRACK, BENT PIECES ON THE INSIDE OF DOOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11065638January 29, 2018
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
1. ) FUEL EFFICIENCY IS NOT AS REPORTED; IT IS SEVERAL MPGS LOWER UNDER ALL CONDITIONS (HIGHWAY/CITY). 2.) SAFETY SENSOR TO ALERT FOR PEDESTRIANS ON SIDES/FRONT DO NOT WORK PROPERLY. EVEN SERVICE REP AT DEALERSHIP SAID SHE HAS HAD OTHER REPORTS OF IT NOT FUNCTIONING PROPERLY AND THE SENSORS/SYSTEM MAY NEED TO BE 'RESET'. IT IS INCREDIBLY DANGEROUS TO THINK THESE SYSTEMS CAN FAIL WITHOUT ANY WARNING MESSAGE OR NOTICE. CAR WAS AT A STOP AND AS IT STARTED MOVING FORWARD, A PEDESTRIAN CAME FROM THE RIGHT FRONT AND WAS NEARLY HIT. THERE WERE NO ADVANCE WARNINGS, AUDIO/VISUAL TO ALERT THE DRIVER. ALSO AFTER CHECKING WITH A FRIEND, WE COULD NOT TRIGGER THE ALERT WALKING FROM RIGHT TO LEFT (FROM SIDE TO FRONT) OF VEHICLE. NO ACCIDENT OCCURRED, THANKFULLY, BUT PEOPLE NEED TO KNOW THESE SYSTEMS FAIL AND NEED TO BE CHECKED TO NOTIFY OF ONCOMING PEDESTRIANS/BIKERS/VEHICLES. I BOUGHT THIS EXPENSIVE VEHICLE BECAUSE IT HAD 'SENSORS' AND THOUGHT IT WOULD BE FAR SAFER ACCORDING TO SALES GUY. NOT THE CASE. THE PUBLIC IS BEING MISLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11065550January 28, 2018
AIR BAGS, STRUCTURE:BODY, WHEELS
MY WIFE'S HONDA ODYSSEY, WHILE CROSSING/TURNING A CITY ROAD AT A LOW SPEED, WAS HIT (OBVIOUS FROM APPROXIMATELY 90 DEGREE ANGLE) NEAR THE FRONT BY A VOLKSWAGON BEETLE TURBO MOVING AT 35 MILES OR LESS PER HOUR. APPARENTLY, ALL THE FRONT AIRBAGS (THE DRIVER AND PASSENGER SIDE ALL AIRBAGS) OF THE ODYSSEY WERE APPARENTLY EXPLOSIVELY DEPLOYED DESTROYING ALMOST THE ENTIRE FRONT UPPER INSIDE OF THE VEHICLE. WE SUSPECT THE AIRBAGS (WE DO NOT KNOW BUT THEY MIGHT BE FAULTY TAKARA AIRBAGS) MIGHT HAVE PREMATURELY DEPLOYED GIVEN THE LOW SPEEDS OF THE VEHICLES BEFORE THE CRASH AND MINIMAL VISIBLE BODY DAMAGES. AFTER THE ACCIDENT, VOLKSWAGON WAS PERFECTLY DRIVEABLE WITH VERY MINIMUM VISIBLE DAMAGE TO ITS FRONT AND WAS DRIVEN AWAY WITHOUT DOUBT. PLEASE INVESTIGATE WHETHER THE ODYSSEY AIR BAGS OR ANY OTHER MANUFACTURING DEFECTS WERE AT PLAY DURING THIS ACCIDENT. THE ODYSSEY IS CURRENTLY AT A BODYSHOP IN VIRGINIA BEACH, VA. INSURANCE AGENCY HAS DECIDED TO TOTAL THE VEHICLE APPARENTLY PRINCIPALLY DUE TO EXTENSIVE COST OF REPLACING ALL THE AIRBAGS AND RELATED DAMAGES. I AM THE OWNER OF THE ODYSSEY. ATTACHED ARE TWO PHOTOS. YOUR PROMPT RESPONSE AND ACTION WILL BE HIGHLY APPRECIATED.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11065374January 27, 2018
ENGINE, POWER TRAIN
(1)VEHICLE PROPULSION TEMPORARY SHUTS DOWN WHEN STARTING FROM A STOPPED CONDITION. THIS HAPPENS AS PULLING ACROSS TRAFFIC, MAKING LEFT TURNS, ETC. THIS COULD CAUSE A SERIOUS T-BONE ACCIDENT. (2)PROBLEM IS RANDOM AND OCCURS WITHOUT WARNING. (3)THIS SHUT DOWN PROBLEM HAS OCCURRED NUMEROUS TIMES IN LESS THAN 8,000 MILES. (4)VEHICLE HAS BEEN PREVIOUSLY RETURNED TO JEFF WYLER DIXIE HIGHWAY HONDA DEALERSHIP FOR FIRMWARE, ETC. FIX. (5)THEY HAVE NOT FIXED THIS PROBLEM. IT HAS AGAIN OCCURRING. MOST RECENTLY ON 1/26/2018. IT WAS SEVERE ENOUGH THAT A SIDE COLLISION ACCIDENT COULD HAVE OCCURRED IN HEAVIER TRAFFIC. WE WERE PULLING ACROSS FOUR(4) LANE TRAFFIC AT AN INTERSECTION WITHOUT A STOP LIGHT WHEN THE LOSS OF POWER HAPPENED. AGAIN, THE ENGINE SEEMS TO JUST QUICKLY SHUT DOWN AND YOU QUICKLY WONDER IF IT WILL RUN BEFORE VEHICLE WILL AGAIN ACCELERATE. A PREVIOUS INCIDENT CAUSED ME TO START TO DIRECT CAR TO OUT OF TRAFFIC AREA AT END OF MEDIAN WHILE MAKING A LEFT TURN ACROSS TRAFFIC AT INTERSECTION AFTER ACCELERATION STOPPED DUE TO ENGINE, ETC SHUTTING DOWN. (6)DOCUMENTING THIS IN HOPES OF HONDA INC. DEALERSHIP, JEFF WYLER DIXIE HIGHWAY HONDA WILL PERMANENTLY FIX THIS PROBLEM BEFORE A SERIOUS ACCIDENT OCCURS. (7)THIS PROBLEM AND INFORMATION IS ALSO BEING DOCUMENTED IN CASE A SERIOUS ACCIDENT DOES HAPPEN AND CAN PROVIDE MYSELF OR ESTATE SURVIVORS WITH DOCUMENTATION TO SUE THE PRINCIPALS INVOLVED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11065395January 27, 2018
SERVICE BRAKES, ELECTRICAL SYSTEM
ON SATURDAY, 1/27/18 AT 9:17AM MOUNTAIN TIME WE WERE DRIVING IN A RESIDENTIAL NEIGHBORHOOD FOLLOWING A SILVER SUV. AS WE APPROACH AN INTERSECTION WITH A GREEN LIGHT, THE SUV IN FRONT OF US TURNED ON THEIR BLINKER TO SLOW DOWN TO MAKE A RIGHT TURN. WE WERE FOLLOWING BEHIND AT A SAFE DISTANCE. THE SUV SLOWED DOWN CONSIDERABLY TO MAKE THE TURN, BUT WE REMAINED BEHIND AT A SAFE DISTANCE AS THE SUV MADE THE TURN. THE AUTOMATIC COLLISION DETECTION SYSTEM ON OUR HONDA ODYSSEY FLASHED A WARNING, AS I'VE SEEN BEFORE, AND THE WARNING WAS APPROPRIATE GIVEN THE SITUATION. THE SUV COMPLETED ITS TURN AND I REAPPLIED THE GAS IN THE INTERSECTION. AS I DID SO, THE VEHICLE AUTOMATICALLY BRAKED, VERY HARD, CAUSING US TO ALMOST COME TO A COMPLETE STOP IN THE INTERSECTION. I ASSUME THAT WE WERE TRAVELING AT A SPEED OF APPX 15 MILES PER HOUR AS WE ENTERED THE INTERSECTION. WE WERE ALMOST REAR-ENDED BY THE CAR BEHIND US (WHO HONKED AT US, AND WITH GOOD REASON). THERE WAS ABSOLUTELY NO NEED FOR THE AUTOMATIC BRAKING TO ENGAGE IN THIS SITUATION. FURTHERMORE, THE BRAKING WOULD HAVE HAPPENED MUCH TOO LATE TO AVOID A COLLISION HAD ONE BEEN IMMINENT. THE FEELING OF LOSING CONTROL OF DRIVING YOUR OWN VEHICLE IS EXTREMELY UNSETTLING. WHILE I LIKE THE IDEA OF THE AUTOMATIC BRAKING FEATURE, THIS EVENT IS INCREDIBLY CONCERNING. NO ONE WAS HURT AND NOTHING WAS DAMAGED LUCKILY. BUT, THIS EASILY COULD HAVE CAUSED A SIGNIFICANT ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11064793January 25, 2018
FUEL/PROPULSION SYSTEM
THE CAR KEEPS GIVING A "TIGHTEN FUEL CAP" WARNING..I HAVE CHECKED AND REPLACED THE FUEL CAP WITH A HONDA GEM FUEL CAP AND I STILL GET THE WARNING...I HAVE READ THAT THERE IS A SEAL ON THE FUEL TANK/PUMP ASSEMBLY THAT PERISHES WHICH MUST SURELY BE A FIRE/EXPLOSION HAZARD. THIS WARNING LIGHT COMES ON INTERMITTENTLY WHEN THE CAR IS AT IDLE OR MOVING AND STAYS ON FAIRLY CONSTANTLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11064887January 25, 2018
STRUCTURE:BODY
THE RIGHT BACK SLIDING DOORS DOES NOT CLOSE WHEN THE CLOSE BUTTON IS PRESSED. I HAVE TO PUT THE CAR ON MANUAL OPERATION TO DRAG THE DOOR SHUT. EVEN THEN, IT IS NOT COMPLETELY SHUT THE "OPEN DOOR " ALARM GOES OFF FOR UP TO 10 MILES AND THEN EVENTUALLY THE DOOR SHUTS COMPLETELY .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11064582January 24, 2018
ENGINE
2 WKS AGO 1/7/18 WE NOTICED A TICKING NOISE THAT MY HUSBAND SAID SOUNDED LIKE IT WAS COMING FROM THE ENGINE SITTING AT IDLE OR MOVING..HE CHECKED THE OIL AND THERE WAS NONE THERE..IT WAS NOT TIME FOR A ROUTINE OIL CHANGE AND WE GET THEM DONE REG. AT A NISSIAN DEALERSHIP..HE PUT 2 QTS OF OIL AND LUCAS ADDITIVE TO SEE IF THE NOISE WOULD QUITE DOWN..HOWEVER IT DID NOT AND HAS STARTED TO GET LOUDER..HE THEN WENT TO A MECHANIC FRIEND WHO USED A STETHOSCOPE AND SAID THAT IT WAS COMING FROM THE ENGINE FOR SURE..WE CALLED THE DEALERSHIP WHO WE GOT THE VAN FROM AND THEY SAID TO BRING IT IN BECAUSE THEY DIDN'T UNDERSTAND WHY THERE WASN'T ANY OIL IN IT..THEY SAID THAT THEY DID SOME RESEARCH AND SHOW THAT HONDA SETTLED A LAWSUIT ABOUT FAST OIL COMSUPTION AND ENGINE FAILURE..MY LOCAL HONDA DEALERSHIP SAID THAT THERE IS NOTHING THEY CAN DO BECAUSE THE EXTENDED WARRANTY WENT OUT 9/17 AND IT WOULD NEED TO HAVE A CEL..I ASKED THEM IF THEY WOULD BE ABLE TO START A COMPLAINT WITH AMERICAN HONDA BUT THEY SAID THAT SINCE I'M NOT A CUSTOMER OF THEIR DEALERSHIP THAT IT WOULD BE OUT OF THEIR CONTROL..IT SOUNDS TERRIBLE AT IDLE AND WHEN YOU ARE GOING THROUGH 1ST AND 2ND GEAR..I'M AFRAID THAT IT'S NOT SAFE TO DRIVE WITH MY KIDS IN THE CAR AND WILL STALL OUT ANYWHERE..I DON'T KNOW WHAT TO DO BECAUSE A NEW ENGINE WILL COST THOUSANDS OF DOLLARS AND I'M AFRAID THAT THE VAN IS ONLY WORTH LIKE $6-7000 BUT WE OWE LIKE $12900 STILL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11064626January 24, 2018
SEATS
TL* THE CONTACT OWNS A 2013 HONDA ODYSSEY. WHILE DRIVING VARIOUS SPEEDS, THE SECOND ROW SEATS WOULD NOT LATCH AND MOVED BACK AND FORTH. SURPRISE HONDA IN SURPRISE, ARIZONA WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO A COLLISION CENTER TO HAVE THE SECOND ROW SEATS REMOVED AND WELDED BACK TO THE SEAT TRACK. EARNHARDT HONDA IN AVONDALE, ARIZONA WAS MADE AWARE OF THE FAILURE AS WELL AND REPLACED THE RUBBER GARMENTS OF THE SEAT TRACK, BUT THE FAILURE RECURRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V725000 (SEATS), BUT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11064649January 24, 2018
POWER TRAIN
TRANSMISSION SLIPS ON 2ND TO 3RD GEAR OR DISENGAGES ALTOGETHER UPON ACCELERATION WHICH IS HAPPENING ON A MORE FREQUENT BASIS LATELY. TRANSMISSION FLUID CHANGES ARE MADE EVERY 30K MILES BY DEALER. OIL JET RECALL HAS BEEN PERFORMED UPON TSB NOTIFICATION, ADDED OIL COOLER, CLEANED AND/OR REPLACED FILTER AND SOLENOIDS JUST TO PROLONG THE INEVITABLE TRANSMISSION FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11064314January 23, 2018
AIR BAGS
RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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