Honda Odyssey Complaints
12,890 consumer complaints on file.
- #11083935April 9, 2018SEATS
TL* THE CONTACT OWNS A 2013 HONDA ODYSSEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V725000 (SEATS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. (NORTH SHORE HONDA, 611 GLEN COVE, GLEN HEAD, NY) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11083949April 9, 2018STRUCTURE:BODY
THE VEHICLE WAS STATIONARY. THE DRIVER-SIDE SLIDING DOOR FELL OFF WHEN WE OPENED IT, FALLING TO THE GROUND, CAUSING EXTENSIVE BODY DAMAGE TO THE REAR PANEL. WE HAD THE PASSENGER SIDE DOOR REPAIRED ALREADY BUT ARE HAVING PROBLEMS WITH IT OPENING AGAIN. THIS SHOULD BE A RECALL FROM HONDA. I'VE READ ONLINE THAT MANY HONDA ODYSSEY OWNERS ARE HAVING THIS SAME EXPERIENCE
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11084049April 9, 2018SEAT BELTS, SEATS
TL* THE CONTACT OWNS A 2015 HONDA ODYSSEY. THE CONTACT RECEIVED RECALL NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBERS: 18V170000 (SEATS) AND 17V725000 (SEATS). THE CONTACT STATED THAT BOTH REAR SEATS ON THE SECOND ROW OF THE VEHICLE EXPERIENCED LATCH MALFUNCTIONS. THE CONTACT CALLED FINDLAY HONDA HENDERSON (933 AUTO SHOW DRIVE, HENDERSON, NV 89014, (702) 568-3500) WHO STATED THAT PARTS WERE NOT AVAILABLE AND WAS NOT SURE WHEN THEY WOULD ARRIVE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. PARTS DISTRIBUTION DISCONNECT FOR NHTSA CAMPAIGN NUMBER: 17V725000 AND VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR 18V170000. THE FAILURE MILEAGE WAS 34,940.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11084061April 9, 2018POWER TRAIN
WE CAME TO A STOP AT A LIGHT AND AS WE STARTED MOVING WHEN LIGHT WAS GREEN IN SLOW SPEED SOMETHING MADE A BIG CLUNK AND EACH TIME WE CAME TO A STOP AND PRESSED ON GAS PEDAL TO PROCEED THEN CLUNK AND JERK BECAME LOUDER AND MORE INTENSE. WE PULLED OVER TURNED VAN OFF STARTED IT AGAIN AND IT QUIT. WE HAVE IT IN THE HONDA DEALER NOW AND THEY CAN'T FIND ANYTHING. THEY DID ADD TRANSMISSION FLUID. KEEPING OVER NIGHT PER OUR CHOIC OUT OF TWO (OR PICK UP AND TAKE HOME), TO SEE IF IT DOES SAME THING IN THE MORNING. IT'S VERY SCARY WE DON'T REALLY TRUST IT ON TRIPS. SO DISAPPOINTED. PLEASE HELP US! THERE IS ON YOUTUBE THE VERY SAME THING HAPPENING TO OURS IN SAME MAKE AND YEAR VAN. HTTPS://YOUTU.BE/4D2LJTBUAKS. SEEMS AS THOUGH WHEN IT GOES TO SHIFT INTO SECOND THATS WHEN IT CLUNK AND JERKS.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11083900April 8, 2018ELECTRICAL SYSTEM, UNKNOWN OR OTHER
IGNITION SWITCH MALFUNCTION. WHILE DRIVING DOWN THE ROAD THE VAN WILL DIE BUT IF YOU BUMP THE KEY THE POWER TO EVERYTHING TURNS BACK ON IT STARTED THIS LAST YEAR AND CONTINUES TO DO IT
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11083757April 7, 2018POWER TRAIN
SHUTTERING ISSUES STARTED AROUND 2016, THE CAR WAS NEW, BOUGHT 2015, BEGINNING SHOWED MINOR VIBRATION WHILE DRIVING. 2017 JANUARY, THE CAR STARTED TO SHUTTERING AT CONSTANT SPEED, ON AND OFF. PROBLEM SOLVED WHEN CAR RESTARTED. BUT KEEP COMING BACK AGAIN. MAY 2017, THE DEALERSHIP SAID ITS THERE SOFTWARE ISSUE, FLUSHING THE TRANSMISSION FLUID. 2018, THE SHUTTERING ISSUE GOT WORSE, THE CAR STARTS SHUTTER OVER SPEED 20/MPH, WHILE HOLDING THE SPEED, ACCELERATING. EVERY DAY I DRIVE THE CAR. PLEASE HELP!!!
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11083403April 5, 2018SERVICE BRAKES, STEERING
HAVE HAD EXTENSIVE ISSUES FROM HONDA OF AMERICA AND LOCAL DEALERSHIPS REGARDING THE STATUS OF THE ODYSSEY'S SAFETY. THIS VAN HAS HAD ISSUES SINCE NEW THAT HONDA HAS CONSISTENTLY ATTEMPTED TO AVOID DEALING WITH. VEHICLE AT LOW SPEEDS HAS SUDDENLY HEAVY AND TROUBLESOME STEERING AFFECTED STEERING RESPONSE AND VEHICLE DIRECTION WHEN TURNING. BRAKE PEDAL FEEL WHEN SLOWING IN ANY FORWARD/REVERSE DIRECTION IS UNRESPONSIVE INCREASING STOPPING DISTANCE AND AFFECTING EMERGENCY MANEUVERS. DEALERSHIP/ HONDA HAS NOT AND WILL NOT ACCEPT LIABILITY!
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11083244April 4, 2018SEATS
TL* THE CONTACT OWNS A 2014 HONDA ODYSSEY. WHEN THE VEHICLE WAS PURCHASED LESS THAN TWO WEEKS AGO, THE CONTACT WAS NOT INFORMED OF NHTSA CAMPAIGN NUMBERS: 18V170000 (SEATS) AND 17V725000 (SEATS) UNTIL AFTER THE PURCHASE WAS COMPLETE. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE PARTS WERE NOT AVAILABLE. THERE WAS NO TIMEFRAME FOR WHEN THE PARTS WOULD BE SUPPLIED TO THE DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 18V170000 (SEATS) AND PARTS DISTRIBUTION DISCONNECT FOR NHTSA CAMPAIGN NUMBER: 17V725000 (SEATS).
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11082062March 29, 2018UNKNOWN OR OTHER
I WAS DRIVING THE CAR ON CITY STREETS AND STARTED TO SMELL SMOKE. WHILE I WAS DRIVING THE DASH BOARD STARTED TO FLASH ENGINE PROBLEM AND CAR WAS SHUTTING DOWN. I PULLED THE CAR OVER AND STOPPED IT. WHEN THEN I SAW SMOKE WAS COMING FROM UNDER THE HOOD. WITHIN APPROXIMATELY 5MIN THE CAR STARTED TO GO UP IN FLAMES. DAVIE FIRE DEPT RUN # 3285 DAVIE POLICE KEPT #18-017945 HONDA CASE CLAIM MADE STATE FARM CLAIM MADE
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #11081760March 28, 2018AIR BAGS, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
CAR WILL ONLY RUN FROM 3 TO 8 DAYS. THEN HAS TO JUMPED OFF. NEW BATTERY. ALTERNATOR AND BATTERY CHECKED NO PROBLEM. I THINK IT MIGHT BE THE FUSE BOXES OR SOMETHING ELECTRICAL.VEHICLE IS STATIONARY.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11081434March 27, 2018ELECTRONIC STABILITY CONTROL (ESC)
THE VSA CONTROL WENT OUT WHICH IS A $1500.00 REPAIR. THE HONDA ODYSSEY HAS BEEN RECALLED OVERSEAS BUT NOT IN THE U.S. I CALLED HONDA AND THEY ONLY GAVE ME A 25% DISCOUNT ON THE PART. EVEN THOUGH THIS MODEL HAS BEEN IDENTIFIED AS A RECALL. SURPRISED AT HONDA.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11081282March 26, 2018WHEELS
METAL VALVE STEM CAP WERE INSTALLED ON TIRES WHEN I GOT MY CAR BRAND NEW. YESTERDAY I TRIED TO OPEN THE CAP FOR REFILL, THEY ARE UNABLE TO OPEN DUE TO CORRODED METAL. I BELIEVE THIS IS DUE TO MANUFACTURER DEFECT. I BELIEVE OPENING UP A TIRE VALVE CAP SHOULD BE EASY, BUT FOUND IT IMPOSSIBLE. I DID NOT WANT TO BREAK THE VALVE OR DAMAGE MYSELF. I AM FORCED TO DRIVE ON TIRES NOT PROPERLY INFLATED.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11081300March 26, 2018TIRES, TIRES:TREAD/BELT
TL* THE CONTACT OWNS A 2015 HONDA ODYSSEY EQUIPPED WITH CONTINENTAL TIRES, TIRE LINE: PROCONTACT, TIRE SIZE: 235/65/R17 N/A, DOT NUMBER: A3873VM. THE CONTACT STATED THAT WHILE DRIVING AT 70 MPH, THERE WAS AN ABNORMAL BOUNCING OF THE DRIVER'S SIDE FRONT TIRE. THE CONTACT NOTICED THE TREAD HAD SEPARATED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSIS OR REPAIRS. A CONTINENTAL TIRE DISTRIBUTOR WAS CONTACTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000 BOTH ON THE TIRE AND VEHICLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11081171March 25, 2018SERVICE BRAKES
AT 25 MPH THE COLLISION AVOIDANCE SYSTEM UNEXPECTEDLY ENGAGED AND BRAKED WITH FULL ANTILOCK VIBRATIONS WHEN THERE WAS NO CAR WITHIN BRAKING RANGE. THE CAR BEHIND ME BRAKED HARD AND AN ACCIDENT WAS FORTUNATELY AVOIDED. THIS OCCURRED AFTER DEALING WITH THE DEALER OVER SEVERAL DAYS REGARDING PHANTOM COLLISION AVOIDANCE CAUTIONS OCCURRING ON A DAILY BASIS. THE VEHICLE ALSO BRAKED AUTONOMOUSLY WITHOUT ANY CAR IN FRONT OF IT EARLIER IN THE EVENING.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11081046March 23, 2018SEATS
TL* THE CONTACT OWNS A 2015 HONDA ODYSSEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V725000 (SEATS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. OURISMAN HONDA IN BETHESDA, MARYLAND WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11080974March 22, 2018SEAT BELTS
I AM VERY, VERY DISAPPOINTED IN THE TREATMENT I HAVE RECEIVED AS A HONDA OWNER. I OWN A 2004 HONDA ODYSSEY. THE SEATBELT RANDOMLY STOPPED WORKING AND THEY ARE REFUSING TO FIX IT UNDER THE LIFETIME WARRANTY. I HAVE BEEN DRIVING HONDAS MY ENTIRE ADULT LIFE. CORPORATE MADE ME JUMP THROUGH HOOPS TO GATHER MY REGISTRATION INFORMATION FROM 2000! THEY SAID IF I COULD SHOW LOYALTY TO THE BRAND THEY WOULD FIX IT UNDER THE "GOOD WILL PROGRAM." THEY SAY THE CAR WAS WRECK BEFORE I BOUGHT IT AND THAT IS WHAT MESSED UP THE SEATBELT. HOWEVER, I PURCHASE THE CAR IN 2013. IT HAS BEEN WORKING FOR 5 YEARS AND THEN RANDOMLY GOES OUT BECAUSE OF AN ACCIDENT MORE THAN 5 YEARS AGO?! WHERE IS THE LOGIC?!!! WELL, SHOWING THAT I PREVIOUSLY OWNED A HONDA ACCORD WASN'T GOOD ENOUGH FOR CORPORATE TO CORRECT THEIR MISTAKE, BECAUSE I DIDN'T HAVE IT SERVICED AT A HONDA DEALERSHIP. I WAS LIVING IN BFE MISSISSIPPI AT THE TIME. HOW WAS THAT MY FAULT? THE HONDA DEALERSHIP IN ROCKWALL, TEXAS IS A JOKE. THEY DETERMINED THEY WEREN'T GOING TO FIX IT RIGHT OFF THE BAT. UPON FURTHER RESEARCH, IT SEEMS HONDA SKIMPS OUT ON SEATBELTS. THIS IS WHERE THEY CUT COSTS. I HAD NEVER HAD A MAJOR PROBLEM WITH A HONDA UP UNTIL THIS POINT. THIS ISN'T FIXING SOMETHING THAT IS NO BIG DEAL: LIKE THE SPEAKER THAT FADES IN AND OUT OR THE LOCKS THAT DON'T ALWAYS UNLOCK TOGETHER. THIS IS MY LIFE THEY ARE PLAYING WITH! IT IS DISGUSTING! DO NOT BUY HONDA! I NEVER WILL AGAIN. TOYOTA WOULDN'T TREAT A LIFE LONG CUSTOMER LIKE THIS.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11080799March 22, 2018SEATS
RECALLS NUMBER 17V-725 AND 18V-170 APPEAR TO BE SERIOUS SAFETY ISSUES FOR PASSENGERS IN THE 2ND ROW SEATS, AND THERE DOES NOT APPEAR TO BE A MANUFACTURER SOLUTION. FOR THE 17V-725 RECALL, IT HAS BEEN OUTSTANDING FOR OVER A YEAR WITHOUT A SOLUTION OFFERED BY THE MANUFACTURER. WHY IS THIS TAKING SO LONG AND WHY HASN'T NHSTA NOT TAKEN STRONGER ACTION TO COMPEL HONDA TO FIX THE PROBLEM? THIS IS WHY YOU EXIST, TO KEEP CONSUMERS SAFE BEFORE A SAFETY INCIDENT OCCURS. PLEASE ADDRESS THIS WITH HONDA TO FIX THE PROBLEM.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11080425March 21, 2018ENGINE
THERE WAS A PREVIOUS LAWSUIT AGAINST HONDA FOR HONDA ACCORDS HAVING A PROBLEM WITH EXCESSIVE OIL CONSUMPTION. I HAVE A 08 ODYSSEY THAT'S HAVING THE SAME PROBLEM BUT UNFORTUNATELY I DIDN'T KNOW ABOUT THE PROBLEM AND IT GOT SO BAD I WAS TOLD I NEED A NEW MOTOR. I WENT TO HAVE AN OIL CHANGE AT THE HONDA DEALERSHIP BACK IN NOVEMBER AND LAST MONTH WAS TOLD THAT THE OIL WAS BONE DRY. HOW'S THAT POSSIBLE IF IT'S NOT BURNING OR LEAKING OIL? HONDA KNOWS OF THE PROBLEM YET REFUSED ME ANY HELP AND TOLD ME I HAVE TO BRING IT IN FOR A DIAGNOSTIC THAT I WOULD HAVE TO PAY FOR ON TOP OF REPLACING THE MOTOR ON MY OWN. THERE ARE A LOT OF COMPLAINTS I FOUND ONLINE WITH PEOPLE WHO HAVE THE SAME VEHICLE AND SAME PROBLEM. UNFORTUNATELY THEY KNOW ABOUT IT AND ARE KEEPING UP WITH HAVING TO CONSTANTLY ADD OIL, WHERE I HAD NO IDEA ABOUT THIS PROBLEM AND APPARENTLY I WAS DRIVING IT WITH NO OIL FOR ONLY GOD KNOWS HOW LONG. THIS IS A MAJOR PROBLEM AND ITS NOT FAIR THAT WE SHOULD HAVE TO PAY THE PRICE. I'M A SINGLE MOM, 2 SPECIAL NEEDS KIDS, I DON'T HAVE OVER 3000 TO REPAIR A MOTOR THAT BROKE BECAUSE OF A MANUFACTURER DEFECT. THIS NEEDS TO BE HEARD AND WE NEED TO GET HONDA TO DO A RECALL AND FIX THIS PROBLEM BECAUSE THERE'S GONNA BE HUNDREDS IF NOT THOUSANDS OF PEOPLE WHO ARE GONNA HAVE THE SAME PROBLEM. HONDA IS A CROOKED DEALERSHIP AND DOESN'T CARE ABOUT THEIR CUSTOMERS. NOW I'M SITTING HERE STUCK WITH A VAN WHICH I PURCHASED WITH MY SON'S DISABILITY MONEY BTW, WITH A BAD MOTOR CAUSE OF A MISTAKE HONDA MADE WHEN MAKING THESE VANS. PLEASE GET MY STORY OUT THERE, LET THIS BE HEARD. I NEED SOMEONE TO HELP ME DO SOMETHING. THIS IS SAD AND WRONG AND I'M SURE I'M NOT THE ONLY ONE. I'M ALSO GOING TO CONTACT THE BBB AND THE LOCAL ATTORNEY GENERAL OFFICE. THEY'VE ALREADY HAD LAWSUITS FOR THE SAME PROBLEM BUT FOR THE HONDA ACCORD, NOW WE NEED TO START ONE FOR THE HONDA ODYSSEY
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11080185March 19, 2018SERVICE BRAKES, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2018 HONDA ODYSSEY. WHILE STATIONARY, THE VEHICLE WOULD NOT TURN OFF WHEN PROMPTED. ON MORE THAN ONE OCCASION, ALL OF THE DOORS FAILED TO OPEN WHEN PROMPTED BY THE KEY FOB. IN ADDITION, THE BRAKE MITIGATION ENGAGED WITH A VISUAL AND AUDIO ALARM; HOWEVER, THERE WAS NO OTHER VEHICLE AROUND. FURTHERMORE, THE INSTRUMENT PANEL INDICATORS DID NOT ILLUMINATE WHEN THE VEHICLE STARTED AND THE CROSS-TRAFFIC MONITOR MALFUNCTIONED AND HAD TO BE TURNED OFF. DEL RAY HONDA (2500 SOUTH FEDERAL HIGHWAY, DEL RAY BEACH, FL) WAS MADE AWARE OF THE SERIES OF FAILURES. THE BATTERY AND THE TUNERS WERE REPLACED ON THE VEHICLE, BUT THE FAILURES RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND PROVIDED THE CONTACT WITH CASE NUMBER: [XXX]. THE FAILURE MILEAGE WAS 636. *TT INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11080197March 19, 2018AIR BAGS, ELECTRONIC STABILITY CONTROL (ESC), STEERING
AIRBAG LIGHT GOES ON AND OFF WHILE DRIVING. POWER STEERING FLUID LEAKAGE AND CAUSING DIFFICULTY IN MANEUVERING VEHICLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0