Honda Odyssey Complaints

12,890 consumer complaints on file.

#11180997February 18, 2019
SEAT BELTS, UNKNOWN OR OTHER
THE "STANDARD SEAT ASSEMBLY" AS DEFINED BY FIG-1A OF FMVSS 213 DEFINES SEAT/SEAT-BELT GEOMETRY SUCH THAT A SEATBELT BUCKLE SHALL NOT EXTEND BEYOND175MM (~6IN) FROM THE SEAT BIGHT. THE STANDARD SEEMS TO ALLOW CAR MANUFACTURERS TO UTILIZE SEAT BELT BUCKLE ASSEMBLIES ANYWHERE IN THE 0 TO 175MM RANGE FROM THE BIGHT. A BIGHT-TO-BUCKLE (B2B) DISTANCE OF 175MM MAKES IT DIFFICULT (OR IMPOSSIBLE) TO PROPERLY SECURE CHILD CAR SEATS, USING THE VEHICLE'S SEAT BELT, IF THE CHILD SEAT DEPTH IS SHALLOWER THAN 175MM. THIS HYPOTHESIS WAS DEVELOPED AFTER I WAS UNABLE TO PROPERLY SECURE A DIONO RADIAN RXT CAR SEAT (FORWARD FACING MODE) IN MY 2014 HONDA ODYSSEY. THE BUCKLES IN THE HONDA (SEE ATTACHED) APPEAR TO BE CLOSE TO THE 175MM THRESHOLD. HOWEVER, I WAS ABLE TO SECURE THE SAME DIONO SEAT IN MY 2007 AUDI A6 BECAUSE THE AUDI'S BUCKLES ARE FLUSH MOUNTED IN THE SEAT CUSHION (I.E. B2B OF ~0MM). I DO NOT BELIEVE THIS PROBLEM IS A "HONDA" PROBLEM, BUT A PROBLEM WITH THE LACK OF SPECIFICITY OF FMVSS-213 WRT HOW CHILD SEATS ARE TO BE TESTED. FMVSS 213 S6.1.2 SIMPLY STATES THAT THE "STANDARD SEAT ASSEMBLY" IS TO BE USED, AND MAKES NO MENTION OF ENSURING COMPATIBILITY OF FIT THROUGHOUT THE B2B RANGE. THE DIONO MANUAL (SEE PG-19, ATTACHED) INDICATES THAT THEIR SEATS ARE NOT COMPATIBLE WITH "...ANCHOR POINTS FORWARD OF THE SEAT CREASE." I REVIEWED OTHER CHILD CAR SEAT MANUFACTURER INSTRUCTION MANUALS AND FOUND SIMILAR WARNINGS. WHILE THE HONDA SEAT BELTS CONTAIN FMVSS-209 CERTIFICATION TAGS, AND THE DIONO IS LABELED WITH FMVSS-213 TAGS, I BELIEVE THAT THESE TWO STANDARDS ARE NOT COMPATIBLE. RECOMMENDATIONS: (1)UPDATE "STANDARD SEAT ASSEMBLY" OF FMVSS-213 SUCH THAT B2B IS EXPLICITLY FIXED AT 175MM OR (2) FMVSS-209 MUST RESTRICT B2B< 25MM. FMVSS-209 S4.1.E ONLY SPECIFIES, "...BUCKLE OR BUCKLES READILY ACCESSIBLE TO THE OCCUPANT TO PERMIT HIS EASY & RAPID REMOVAL..."
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180826February 18, 2019
TIRES, TIRES:SIDEWALL
DRIVING ON I-75 SOUTH BETWEEN EXIT 123 AND EXIT 116. I HEARD A POP AND THE CAR STARTED TO SHIMMY I DECELERATED AND PULLED TO THE SHOULDER. THE FRONT RIGHT TIRE WAS TOTALLY SHREDDED. THE ENTIRE SIDE WALL WAS GONE. I HAD JUST CHECK THE PRESSURES THE DAY BEFORE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180250February 15, 2019
ENGINE, STEERING, UNKNOWN OR OTHER
PIVOT BOLT ON THE AUTO-TENSIONER BROKE TWICE. THE FIRST TIME THE PIVOT BOLT BROKE WAS AFTER I HAD THE ALTERNATOR REPLACED AND I WAS DRIVING DOWN THE HIGHWAY TO TAKE CHILDREN TO SCHOOL IN SUBZERO WINTER CONDITIONS. I BARELY MADE IT HOME AS MY VAN WAS RUNNING ONLY ON THE BATTERY. IF I HAD STALLED ALONG THE ROAD, ME AND MY CHILDREN WERE AT RISK OF HYPOTHERMIA OR POSSIBLY DEATH DUE TO FRIGID -40 COLD WEATHER. I THEN HAD A NEW TENSIONER PULLEY BRACKET INSTALLED AND AFTER DRIVING DOWN THE HIGHWAY AND THE PIVOT BOLT BROKE OFF COMPLETELY AGAIN. THIS IS VERY DANGEROUS CONDITION THAT CAN CAUSE SERIOUS HARM OR DEATH DUE TO DEFECTIVE PIVOT BOLT..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180375February 15, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2009 HONDA ODYSSEY. WHILE DRIVING 60 MPH, THE CONTACT CRASHED INTO A DEER IN THE MIDDLE OF THE ROAD. THE CONTACT STATED THAT THE FRONT PASSENGER TIRE FLATTENED AND THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. TWO INDEPENDENT MECHANICS CAME TO THE CONTACT'S RESIDENCE WHERE THEY ATTEMPTED TO MANUALLY DEPLOY THE AIR BAGS; HOWEVER, THEY WERE UNSUCCESSFUL. THE CONTACT MENTIONED THAT THE VEHICLE WAS CURRENTLY WAITING TO BE DIAGNOSED BY ANOTHER INDEPENDENT MECHANIC. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 156,500.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11180130February 14, 2019
UNKNOWN OR OTHER
POWER SLIDING DOOR CLOSURE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180138February 14, 2019
SEATS
TL* THE CONTACT OWNS A 2011 HONDA ODYSSEY. WHILE THE VEHICLE WAS ACCELERATING FROM A STOP, THE ENTIRE DRIVER'S SEAT MOVED BACKWARDS. THE VEHICLE WAS TAKEN TO PERFORMANCE KINGS HONDA (4521 KINGS WATER DR, CINCINNATI, OH 45249) WHERE THEY INSERTED THE SEAT BOLTS BACK INTO THE TRACK. THE DEALER DETERMINED THAT THE ENTIRE SEAT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176267February 11, 2019
UNKNOWN OR OTHER
AS I WAS DRIVING OUR 2016 HONDA ODYSSEY ON THE FREEWAY ON 8 FEBRUARY 2019, THE SUNROOF GLASS EXPLODED LEAVING A HOLE ABOUT 6 INCHES FRONT-TO-BACK BY ABOUT 9 INCHES SIDE-TO-SIDE. AT THE TIME OF THE EVENT, THE INTERIOR PANEL WAS OPEN TO LET IN THE SUNLIGHT SO IT WAS QUITE LOUD WHEN THE GLASS EXPLODED. I DO NOT BELIEVE THE GLASS WAS HIT BY A ROCK OR OTHER DEBRIS. THERE WERE NO CARS OR TRUCKS CLOSE AHEAD OF ME AND I HAD NOT GONE UNDER AN OVERPASS. ALSO THE REMAINING BROKEN GLASS AROUND THE HOLE WAS BOWED OUTWARD. MY SENSE IS THAT THIS IS A STRESS-RELATED FAILURE - PERHAPS TRIGGERED BY THE DIFFERENCE BETWEEN OUTSIDE AND INSIDE TEMPERATURES. AT THE TIME OF THE EVENT, THE OUTSIDE TEMPERATURE HERE IN CASTLE ROCK, CO WAS 19 DEG F AND THE SUN WAS SHINING. THE INSIDE TEMPERATURE WAS ABOUT 67 DEG F. OUR DEALER, KUNI HONDA, SAID THAT BECAUSE THE VAN HAD PAST THE 36-MONTH MARK IN DECEMBER (ABOUT 5 WEEKS EARLIER) THAT THEY WOULD NOT COVER THE REPAIR UNDER WARRANTY. THE SERVICE MANAGER TOLD ME THE REPAIR WOULD COST $997.02.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11175742February 8, 2019
ELECTRICAL SYSTEM, POWER TRAIN, UNKNOWN OR OTHER
I'VE HAD MY 2018 HONDA ODYSSEY TOURING FOR 2 MONTHS; IT HAS 2600 MILES. MY VEHICLE SHIFTED INTO PARK WHILE DRIVING 70MPH ON THE INTERSTATE! THE CAR MADE A POPCORN/GRAVEL SLAMMING AGAINST THE CAR SOUND WHILE FELT AS THOUGH THE BOTTOM HALF OF THE VAN WAS TRYING TO SEPARATE FROM THE TOP!! TALK ABOUT FRIGHTENING! IT BRIEFLY FLASHED ""COLLISION MITIGATION"-SOMETHING,, BUT IT WAS JUST ON THE SCREEN FOR A HALF-SECOND. I PULIED OVER TO THE SIDE OF THE HIGHWAY, PUT MY FOOT ON THE BRAKE AND PRESSED THE DRIVE BUTTON. IT HAPPENED AGAIN MAYBE 10 MINUTES LATER ON A BUSY ROAD TRAVELING AT 45MPH. I ARRIVED AT MY FIRST DESTINATION, RESEARCHED HOW TO TURN OFF THE COLLISION MITIGATION SYSTEM, AND CONTINUED TO MY SECOND DESTINATION. IT HAPPENED TWICE ON THE HIGHWAY ON THE WAY TO THAT DESTINATION, FLASHING THE SAME WARNING SO QUICKLY THAT I COULDN'T READ IT, SAME NOISE, VIBRATION. I CALLED THE DEALERSHIP FROM WHICH I BOUGHT IT. THEY TOWED THE VEHICLE TO THE DEALERSHIP. THEY COULD NOT REPRODUCE THE PROBLEM. "BEST EDUCATED GUESSED" THAT THE BATTERY WAS THE PROBLEM, THOUGH I NEVER RECEIVED A LOW BATTERY WARNING FROM MY VEHICLE, AND THEY PERFORMED A BATTERY RESET PROCEDURE. THE DEALERSHIP EXPECTS ME TO DRIVE MY FAMILY HOME IN THIS VEHICLE WITHOUT CHANGING OR EVEN INSPECTING THE TRANSMISSION OR PARKING PAWL, WHICH WAS THE CAUSE OF THE LOAD POPCORN/GRAVEL NOISE. I HAVE CONTACTED HONDA AND A CASE HAS BEEN OPENED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11175792February 8, 2019
STRUCTURE:BODY, UNKNOWN OR OTHER
THE VEHICLE HAS MAJOR LEAK FROM THE FIREWALL DOWN TO THE FLOOR COMPARTMENT. WATER GETS IN BOTH TAIL LIGHTS WHEN IT IS RAINING. I TOOK IT TO THE HONDA DEALER TWICE AND THEY NEVER FIXED THE PROBLEM. HONDA REFUSED ANY OF THESE PROBLEMS. I WILLL NEVER BUY A HONDA EVER AGAIN. THIS IS MY THIRD HONDA AND LAST TOO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11175179February 8, 2019
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), FUEL/PROPULSION SYSTEM
VAN RANDOMLY SLAMMED ON THE BRAKES, WITH NOBODY IN FRONT OF ME, WHILE I WAS GOING 75MPH ON THE HIGHWAY. VAN WILL SPORADICALLY NOT ACCELERATE WHEN PRESSING GAS PEDAL, THEN SLOWING START TO MOVE BUT NOT FAST ENOUGH TO PULL INTO TRAFFIC ON CITY STREET, CAUSING ME TO ALMOST BE T-BONED 5 TIMES THEN DECIDE TO START RAPIDLY ACCELERATE AND MAKE ME FISH TAIL. AFTER PUTTING VEHICLE IN PARK, IT ROLLS 6"-12" (DEPENDING ON INCLINE). TOO MANY TECH ISSUES TO LIST (REAR BACKUP CAMERA STOPS WORKING WHILE IN USE, AUDIO WILL TURN OFF AN NOT TURN BACK ON WHILE DRIVING, NAVIGATION HAS BEEN "LOADING" FOR MONTHS, ETC)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11175124February 7, 2019
UNKNOWN OR OTHER
WORRIED SOMEBODY TRIED HACKING INTO MY CAR/ COMPUTER. WHILE RETURNING FROM A BIKE RIDE ABOUT 300 FT AWAY CAR STARTED BEEPING, LIGHTS CAME ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11174361February 4, 2019
VEHICLE SPEED CONTROL
ON 2/3/2019 I WAS ATTEMPTING TO PARK MY 2009 HONDA ODYSSEY ON A CITY STREET WHEN IT ACCELERATED WITHOUT ANY PRESSURE BEING APPLIED TO THE GAS PEDAL. I WAS BRAKING WHILE ROLLING FORWARD SLOWLY AND TURNING RIGHT INTO THE PARKING SPACE WHEN THE ENGINE SUDDENLY REVVED AND ACCELERATED THE VEHICLE FORWARD. I APPLIED INCREASING BRAKING PRESSURE WHILE THE ENGINE CONTINUED TO REV, EXCEEDING THE STOPPING POWER OF THE BRAKES AND CAUSING THE CAR TO LURCH FORWARD TOWARD A PARKED CAR IN FRONT OF ME. I MANAGED TO STOP BY QUICKLY SHIFTING THE TRANSMISSION FROM DRIVE TO PARK. IF I HAD NOT SHIFTED INTO PARK I WOULD HAVE HIT THE VEHICLE IN FRONT OF ME. THE ENTIRE TIME THIS WAS HAPPENING, MY FOOT WAS ON THE BRAKE AND NO PRESSURE WAS BEING APPLIED TO THE ACCELERATOR PEDAL. AFTER I SHUT OFF THE ENGINE AND RESTARTED THE CAR, IT RETURNED TO NORMAL OPERATION. I HAVE REPORTED THIS INCIDENT TO AMERICAN HONDA (CASE NUMBER 09315543) AND I AM BRINGING THE VEHICLE IN TO A HONDA DEALERSHIP FOR INSPECTION. I AM THE ORIGINAL OWNER OF THE VEHICLE AND IT HAD APPROXIMATELY 121,000 MILES ON IT AND IT HAS NOT BEEN IN AN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11173756February 3, 2019
FUEL/PROPULSION SYSTEM
HAD TO HAVE CAR TOWED THREE TIMES DUE TO VAN WANTING TO ACCELERATE WHILE FOOT OFF THE GAS WHILE STOPPED. ONLY SHUTTING THE VAN OFF KEPT THE VAN FROM REVVING UNCONTROLLABLY. WE HAVE BEEN VERY FORTUNATE NOT TO HAVE BEEN IN A MAJOR ACCIDENT. EACH TIME AMERICA HONDA SAID THERE WERE NO ISSUES FOUND, OR THAT ISSUE HAS BEEN FIXED. EVEN WHEN WE TOOK IT BACK AND TOLD THEM IT DIDN'T FEEL LIKE IT WAS RUNNING THE SAME, THEY SAID NO ISSUES FOUND. THIS VEHICLE WAS STATIONARY, ONLY BECAUSE MY WIFE WAS QUICK ENOUGH TO ADDRESS THE CAR WANTING TO LURCH FORWARD. THIS HAPPENED ON COUNTY, AND CITY ROADS. WE FEEL THAT THIS VERY MAJOR PROBLEM, IS BEING MINIMIZED BY HONDA. THIS ISSUE STARTED WITH LESS THAN 46,000 MILES, AND VERY FEW MILES IN BETWEEN EACH FLARE UP. WE HAVE JUST BEEN TOLD IT WAS FIXED AGAIN, AND ARE SCARED TO IMAGINE WHERE MY WIFE WILL BE THE NEXT TIME THIS HAPPENS. THANK YOU SO MUCH FOR PROVIDING THIS AVENUE TO STATE THE VERY SERIOUS PROBLEM,WITH WHAT WE CONSIDER OUR NEW VEHICLE. PLEASE RESPOND TO THIS COMPLAINT, SO THAT WE KNOW THAT IT HAS BEEN HEARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11173836February 3, 2019
SERVICE BRAKES
WHEN BRAKING AT HIGH SPEEDS OR GOING DOWN HILL GET VIBRATION THROUGH STEERING WHEEL MAKING IT HARD TO CONTROL VEHICLE, LITERALLY SHAKES WHOLE CAR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11173522February 1, 2019
SERVICE BRAKES, POWER TRAIN
SOME LATE MODEL HONDA 6 SPEED TRANSMISSIONS CAN NOT BE DOWNSHIFTED! ON A LONG DOWNHILL GRADE, THE BRAKES WERE NOT ADEQUATE AND ARE NOW BURNED AND VIBRATE. I KNOW NOT TO 'RIDE' YOUR BRAKES BUT THERE WAS NO ALTERNATIVE, EITHER TRAVEL AT A CRAWL WITH TRAFFIC BACKING UP BEHIND ME OR HAVING A RUNAWAY CAR. I LEARNED TO DRIVE IN COLORADO AND KNOW THE SAFETY PROVIDED BY DOWNSHIFTING THE TRANSMISSION TO CONTROL YOUR DOWNHILL SPEED AS LONG (7 OR 8 MILES IN PLACES) DOWNHILL ROADS WILL RUIN YOUR BRAKES. TRUCK TRAVEL IS RESTRICTED ON MANY COLORADO ROADS AND THERE ARE NUMEROUS 'TRUCK RUNAWAY RAMPS' IN COLORADO FOR THIS REASON. I NEVER WOULD EXPECT A MANUFACTURE TO TAKE AWAY SAFETY ISSUES BUT HONDA TOOK AWAY THE ABILITY TO DOWNSHIFT THEIR 6 SPEED TRANSMISSION! THEY'VE ADDED MANY OTHER SAFETY DEVICES BUT I WOULD NEVER EXPECT THEM TO TAKE AWAY A SAFETY DEVICE WHERE THE COST OF DEVELOPMENT HAS BEEN ABSORBED, THE COST OF PRODUCTION IS NOW LOW AND IS SO NECESSARY FOR SAFETY. BEING ABLE TO SLOW OR STOP IS THE PRIMARY SAFETY FACTOR IN DRIVING! HONDA'S RESPONSE TO MY COMPLAINT IS THAT IT IS MY FAULT FOR NOT STUDYING THE VEHICLE MORE BEFORE I PURCHASED. IT SHOULD BE THE PRODUCER OF A PRODUCT WHO IS HELD TIGHTLY TO CONSUMER SAFETY. HONDA IS NOT PROVIDING A SAFE VEHICLE. THEY MAINTAIN IT IS NOT THEIR RESPONSIBILITY TO INFORM BUYERS OF CHANGES THEY HAVE MADE THAT MIGHT ADVERSELY AFFECT SAFETY. THIS IS AN ISSUE THE AVERAGE CITIZEN CANNOT HANDLE AND IT NEEDS GOVERNMENT INTERVENTION. THE ONLY CONCERN HONDA HAD WHEN THEY RESPONDED TO MY EMAILED COMPLAINT WAS A REQUIREMENT TO RECORD THE CALL AND NOT ALLOW ME TO RECORD IT OR TO GIVE ME A COPY OR TRANSCRIPT OF THE CALL. ALL OF THEIR CONCERN WAS ABOUT PROTECTING THEMSELVES LEGALLY, NOT PROVIDING A SAFE VEHICLE! MAYBE HONDA SHOULD BE REQUIRED TO BUILD 'CAR RUNAWAY RAMPS' ON LONG DOWN GRADES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11173575February 1, 2019
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2005 HONDA ODYSSEY. WHILE STOPPED AT A TRAFFIC LIGHT, THE VEHICLE INDEPENDENTLY ACCELERATED. THE CONTACT WAS ABLE TO STOP THE VEHICLE USING THE BRAKES. THE CONTACT SHIFTED INTO PARK AND TURNED OFF THE VEHICLE. THE VEHICLE WAS RESTARTED AND OPERATED AS INTENDED. THE VEHICLE WAS TAKEN TO MAIN LINE HONDA (LOCATED AT 123 E LANCASTER AVE, ARDMORE, PA 19003, (610) 649-5600) TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE OR DUPLICATE THE FAILURE. THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 35,999. *TT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11172819January 29, 2019
POWER TRAIN
SHIFTING CAR INTO GEAR (D4) FROM PARK IT DOES NOT MOVE, ALTHOUGH AFTER A FEW MINUTES IN GEAR IT WILL MOVE FORWARD
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11172779January 29, 2019
STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2018 HONDA ODYSSEY. WHILE THE VEHICLE WAS PARKED, THE CONTACT WAS REMOVING ITEMS FROM THE VEHICLE WITH THE PASSENGER SLIDING DOOR OPEN. THE SLIDING DOOR WOULD INADVERTENTLY CLOSE, CAUSING THE CONTACT TO BECOME PINNED BETWEEN THE SLIDING DOOR AND THE DOOR FRAME. THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 15,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11172473January 28, 2019
AIR BAGS, POWER TRAIN
TAKATA RECALL, TRANSMISSION PROBLEMS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11172488January 28, 2019
STRUCTURE:BODY, POWER TRAIN
DESPITE KEEPING UP WITH THE REQUIRED MAINTANENCE, I HAD TO HAVE THE TRANSMISSION REBUILT AT 100K MILES. SHIFTS VERY HARD WHEN I'M IN TRAFFIC- LURCHES. HUGE SPOT OF PAINT PEELING OFF THE BACK (SINCE INEASNT THE ORIGINAL OWNER HONDA WOULDN'T FIX IT) PAINT IS NOW STARTING TO CHIP HEAT THE CHROME ON. BOTH DOORS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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