Honda Odyssey Complaints

12,890 consumer complaints on file.

#11243287August 12, 2019
ENGINE
TL* THE CONTACT OWNS A 1999 HONDA ODYSSEY. THE CONTACT STATED THAT WHENEVER THE VEHICLE WAS HOT, THE ENGINE WOULD NOT START. WHEN THE VEHICLE WAS NOT HOT, THE CONTACT HAD NO ISSUES STARTING THE ENGINE. THE CONTACT STATED THAT THE INSTRUMENT PANEL LIGHTING WOULD ILLUMINATE, BUT THE VEHICLE WOULD NOT START. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 169,400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11243374August 12, 2019
ENGINE
2014 HONDA ODYSSEY WHICH IS EXPERIENCE THE SAME ISSUE AS THE 2013 HONDA ODYSSEY WHERE PISTON RING 1 -4 WITH LEAK OIL AND FOUL THE SPARK PLUGS. WHEN THIS OCCURS THE ENGINE MISFIRES AND VIBRATES SIGNIFICANTLY AND REDUCES DRIVABILITY. DUE TO THE WARRANTY EXTENSION ON PRIOR YEARS THIS APPEARS TO BE A KNOWN DESIGN DEFECT FOR THIS MODEL AND ENGINE BUT NOT FOR THIS MODEL YEAR. WHEN THE ISSUE HAS MANIFESTED IT HAS BEEN WHEN DRIVING BOTH TIMES HAS BEEN ON A CITY STREET. ESTIMATES FOR REPAIR ARE $4,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11243082August 11, 2019
ELECTRICAL SYSTEM
THE INFOTAINMENT SYSTEM IS DEFECTIVE. WITHOUT WARNING THE ENTIRE UNIT BLACKOUTS OR LOCKS UP RENDERING IT USELESS. THIS IMPACTS NAVIGATION, ALL AUDIO, THE BACKUP CAMERA AND BLUETOOTH CONNECTIVITY. THE VEHICLE WAS PURCHASED NEW IN LATE MAY AND HAS BEEN RETURNED 2 TIMES FOR THE SAME PROBLEM WITHOUT RESOLVE. IT IS GOING BACK A THIRD TIME IN THE MORNING. WE'VE PROVIDED SCREENSHOTS AND VIDEO TO THE DEALER. THIS MALFUNCTION OCCURS WHILE DRIVING AND IS A MAJOR DISTRACTION FOR MY WIFE AND I PARTICULARLY WHEN YOU CONSIDER HIGHWAY TRAFFIC CONDITIONS IN HOUSTON METRO. WE'VE DRIVEN THE VEHICLE WITHOUT CELLPHONES IN THE CABIN VICINITY AND THE MALFUNCTION STILL OCCURS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11242343August 7, 2019
UNKNOWN OR OTHER
TL* THE CONTACT OWNED A 2007 HONDA ODYSSEY. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARK IN THE PARKING LOT AT HER APARTMENT COMPLEX, THE NEIGHBOR NOTICED SMOKE COMING FROM THE HOOD OF THE CONTACTS VEHICLE. MOMENTS LATER, THE FIRE DEPARTMENT ARRIVED AT THE SEEN AND INFORMED THE CONTACT THAT HER VEHICLE CAUGHT ON FIRE WITHOUT WARNING LIGHT ILLUMINATED. A POLICE AND FIRE REPORT WERE FILED. THE VEHICLE WAS NOT TOWED BUT DEEMED TOTALED. THERE WERE NO INJURIES REPORTED. IT ORIGIN OF THE FIRE WAS UNKNOWN BUT REFERENCED THE POWER STEERING PUMP AS THE FAILURE. THE DEALER WAS NOT INFORMED OF THE FAILURE. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATE 180,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11242064August 6, 2019
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
TAKATA RECALL . ON THE HIGHWAY I NOTICED A BURNING SMELL WITH NO OTHER INDICATION THAT ANYTHING WAS WRONG. THEN CHECK ENGINE LIGHT AND REVING OF ENGINE AND SHIFTING ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241666August 5, 2019
AIR BAGS
I HAVE A 2005 HONDA ODYSSEY TOURING. FOR THE LAST COUPLE MONTHS, MY PASSENGER SIDE AIR BAG DOESN'T WORK WHEN I START MY CAR (PIC'S ATTACHED). BECAUSE OF THIS I STARTED RESEARCHING THE PROBLEM. I THEN FOUND ALL THE MAJOR AIR BAG PROBLEMS. I PUT IN MY VIN, BUT THE MSG I GET IS THAT IT DOESN'T AFFECT MY CAR, BECAUSE I'M REGISTERED IN CA. HOWEVER IT DOES SAY ONE OF THE CAUSES IS EXCESSIVE HEAT. I LIVE IN SAN BERNARDINO COUNTY & THE HEAT FOR THE PAST MO. HAS BEEN 100 DEGREES OR ABOVE, & WHEN THE CAR IS CLOSED UP I'M SURE THE MINIMUM INSIDE IS ABOVE 125 DEGREES & WHEN THE PROBLEM STARTED. WHEN YOU ARE REPLACING MILLIONS OF AIR BAGS, I BELIEVE YOU SHOULD DEFINITELY INCLUDE ONES THAT ARE EXPERIENCING CURRENT PROBLEMS. THANK YOU
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241018August 1, 2019
AIR BAGS
I RECEIVED A LETTER FROM HONDA AUTOMOBILE DIVISION INFORMING ME OF THE RECALL, AND STATING IN THE LETTER "FREE RENTAL CARS ARE AVAILABLE TO THE VEHICLE OWNER FOR THE DAY OF THE RECALL REPAIR, OR LONGER IF A REPLACEMENT PART IS TEMPORARILY UNAVAILABLE." I CALLED A LOCAL HONDA DEALER TO ARRANGE THE RECALL REPAIR AND WAS INFORMED THEY DON'T OFFER THE FREE RENTAL CAR SERVICE. I CALLED HONDA AUTOMOBILE DIVISION TO ENQUIRER ABOUT THIS SERVICE. THEY TOOK MY INFORMATION AND WILL HAVE AN ANSWER FOR ME WITHIN 24-48 HOURS I CAN EXPECT A CALLBACK WITH AN AUTHORIZATION SERVICE. THE WAY THE LETTER IS WORDED IMPLIES A FREE RENTAL IS AVAILABLE, NO WHERE IN THE LETTER DOES IT STIPULATE UPON DEALER APPROVAL, OR ANY FINE PRINT INDICATING ANY STIPULATIONS AROUND THE FREE CAR RENTAL. FROM THE LETTER, I EXPECT A LOANER WHILE REPAIRS ARE PERFORMED, YET HONDA HAS TO AUTHORIZE THIS. THE DEALER INFORMED ME TO BRING THE LETTER IN WITH ME BUT I CAN'T TAKE THE TIME TO TRAVEL THERE IN CASE I'LL BE DENIED A RENTAL. MY JOB REQUIRES I TRAVEL PERIODICALLY, AND IF SUCH ARISES WHILE MY VEHICLE IS BEING REPAIRED UNDER THE RECALL, I WILL NEED A LOANER. I WILL BE HAPPY TO PROVIDE A SCAN OF THE LETTER IF NEEDED BUT UNFORTUNATELY WE DON'T HAVE A SCANNER AT WORK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240788July 31, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, VISIBILITY/WIPER
MY BACKUP CAMERA DOES NOT FUNCTION OR CANNOT BE VIEWED DUE TO ERROR MESSAGES, SYSTEM FREEZING, CAMERA ERRORS WHICH IS UNSAFE. THE RADIO IS EFFECTED AND THE HVAC CONTROLS, TOO. THIS HAPPENS RANDOMLY WHILE DRIVING, WHEN STARTING THE CAR AS WELL. I HAVE REAR WINDOWS THAT WILL NOT ROLL UP, WHICH IS UNSAFE. WIPERS ALSO DO NOT FUNCTION CORRECTLY. THEY WIPE TOO SLOW OR TOO FAST AND CANNOT BE CONTROLLED, WHICH IS UNSAFE. THESE CONDITIONS HAVE HAPPENED SINCE VEHICLE WAS NEW AND CONTINUE TO HAPPEN. HONDA DOES NOT HAVE A FIX FOR THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240615July 30, 2019
ELECTRICAL SYSTEM
AT RANDOM TIMES EITHER STATIONARY OR MOVING, THE AUDIO MULTI FUNCTION UNIT WILL LOCK UP AND DISABLE VARIOUS FEATURES OF THE CAR INCLUDING SECURITY SYSTEMS AND CLIMATE CONTROL. I HAVE TAKEN THIS VEHICLE TO THE DEALER AND THEY STATE THAT THERE IS NO FIX FOR IT AND THAT I SHOULD TURN IT OFF AND BACK ON TO TRY TO RESET IT. SOMETIMES THIS WORKS AND SOMETIMES IT DOESN'T. AS THERE HAVE BEEN SEVERAL RECALLS ALREADY CONCERNING ELECTRONIC CONTROLS AND SAFETY SYSTEMS I'M CONCERNED THAT THIS RANDOMLY PRESENT MALFUNCTION COULD CREATE A CRITICAL SYSTEM FAILURE AT AN INOPPORTUNE TIME RESULTING IN AN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240678July 30, 2019
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2019 HONDA ODYSSEY. WHILE THE VEHICLE WAS PARKED IN THE DRIVEWAY OF THE CONTACT'S HOME, THE AUTOMATIC LOCK SYSTEM DID NOT OPERATE. THE FEATURE WAS SUPPOSED TO ACTIVATE WHEN THE CONTACT WAS 1.5 METERS AWAY FROM THE VEHICLE. THE FOLLOWING DAY, THE CONTACT DISCOVERED THAT THE DOORS WERE UNLOCKED. THE VEHICLE WAS TAKEN TO TIER ONE AUTO GROUP LEASING AND FINANCE (1562 BATH AVE, BROOKLYN, NY 11228, (718) 331-3331) TO BE DIAGNOSED, BUT NO FAILURE COULD BE FOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED THE CONTACT WITH CASE NUMBER: 09741632. THE CONTACT WAS AWAITING A REQUEST FOR AN INVESTIGATION. THE FAILURE MILEAGE WAS APPROXIMATELY 9,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240497July 29, 2019
EXTERIOR LIGHTING
WATER FILLS UP IN BOTH TAIL LIGHTS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11235144July 26, 2019
SERVICE BRAKES, UNKNOWN OR OTHER
BRAKES ARE REALLY WEAK. EVEN DEALERSHIPS ARE OF NO HELP. HONDA SHOULD BE HELD RESPONSIBLE FOR ANY UNTOWARD INCIDENTS DUE TO THESE DEFECTS. ALSO VSA MODULATOR IS FAULTY AND HONDA DEALERSHIP IS CHARGING $2K FOR THE REPAIRS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234799July 25, 2019
UNKNOWN OR OTHER
THERE HAS ALREADY BEEN A RECALL ISSUED FOR THE LATCHES ON BOTH SLIDING DOORS. I WAS NOTIFIED AT THE END OF 2018 ABOUT THIS RECALL HOWEVER MY DEALERSHIP (HUBLER HONDA) DID NOT HAVE THE PARTS AT THAT TIME. THEY ENCOURAGED ME TO BRING MY VAN TO BACK TO HUBLER HONDA AT THE BEGINNING OF 2019 AS THE PARTS WOULD BE MORE READILY AVAILABLE. IT IS NOW JULY 25. I HAVE AN APPOINTMENT TOMORROW AND THAT DEALERSHIP NOTIFIED ME, TODAY, THAT THE PARTS ARE BACKORDERED AND WILL NOT BE ABLE TO FIX THE LATCHES. THIS IS ABSOLUTELY NOT SAFE WITH THREE CHILDREN AND UNACCEPTABLE. CAN SOMEONE HELP? I KNOW I CAN'T BE THE ONLY ONE THIS IS HAPPENING TO. TOWARDS THE END OF THE SCHOOL YEAR, THERE WERE MULTIPLE EPISODES IN THE CAR PICK UP LINE. MY CHILDREN WOULD CLIMB INTO MY STOPPED VAN, PUSH THE BUTTON TO CLOSE THE DOOR, IT WOULD CLOSE ALMOST COMPLETELY, AND THEN OPEN BACK UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234274July 23, 2019
ENGINE
TL* THE CONTACT OWNED A 2009 HONDA ODYSSEY. THE CONTACT STATED THAT WHILE HIS SON WAS DRIVING AT 50 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THE ENTIRE VEHICLE BEGAN RATTLING AND THEN SMOKING. THE CONTACT IMMEDIATELY PULLED OVER AND THE VEHICLE BURST INTO FLAMES. THE FIRE DEPARTMENT ARRIVED AND EXTINGUISHED THE VEHICLE; NO INJURIES WERE SUSTAINED. NO REPORTS WERE FILED; THE VEHICLE WAS TOTALED ON THE SCENE AND TOWED TO A TOW YARD. THE DEALER ( OPEN ROAD HONDA 50 US-1, EDISON, NJ 08817 (732) 839-4800) WAS CONTACTED AND INFORMED OF THE FIRE; THEY ARE AWAITING A REPORT FROM THE INSURANCE COMPANY. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THERE ARE NO RECALLS ASSOCIATED WITH THE VEHICLE AND THE FAILURE MILEAGE WAS 102,000. *AS *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11234310July 23, 2019
UNKNOWN OR OTHER
MY WIFE AND KIDS WERE AT THE STORE. THE DRIVER REAR DOOR OPENED JUST FINE AND CLOSED. SHE CAME OUT PUT THE KIDS IN THE CAR. SHE TRIED TO CLOSE THE DOOR IT POPPED RIGHT OFF THE TRACK. WORST PART IS IT WAS SEVERE THUNDER STORMS SO FAMILY WAS STRANDED UNTIL MY BROTHER COULD GET THERE. THIS IS UNACCEPTABLE! THANKFUL SHE WASN'T DRIVING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233808July 22, 2019
VISIBILITY/WIPER
SUNROOF EXPLODED WHILE DRIVING DOWN AN INTERSTATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233833July 22, 2019
ELECTRICAL SYSTEM
AFTER RAINSTORM, THE FOLLOWING HAPPENED: - TURN SIGNALS DO NOT WORK - ALARM WILL NOT ARM/DISARM - POWER LOCKS NO LONGER WORK - POWER SLIDING DOORS NO LONGER WORK CALLED HONDA TO TELL THEM THAT MY VEHICLE IS EXPERIENCING BEHAVIOR DOCUMENTED IN SERVICE BULLETIN 08-078 | ELETRICAL PROBLEMS AND B-CAN DTCS BUT SINCE MY VEHICLE WAS NOT ATTACHED TO THE BULLETIN HONDA IS UNWILLING TO RESOLVE THIS SAFETY RISK AT NO CHARGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233832July 22, 2019
FUEL/PROPULSION SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2006 HONDA ODYSSEY. WHILE DRIVING VARIOUS SPEEDS AND WHEN PARKED ON AN INCLINE, THE CONTACT DETECTED AN ABNORMAL ODOR OF FUEL EMERGING FROM THE SECOND ROW SEATS. ADDITIONALLY, THERE WAS FUEL LEAKING FROM UNDERNEATH THE VEHICLE. THE CONTACT CALLED PARKER JOHNSTONE'S WILSONVILLE HONDA (30600 SW PARKWAY AVE, WILSONVILLE, OR 97070, (503) 985-6958), BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 125,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233874July 22, 2019
ENGINE, UNKNOWN OR OTHER
I BOUGHT THE VEHICLE NEW ON 07/10/2017. IT HAS BEEN TOWED INTO THE DEALERSHIP 3 TIMES BECAUSE IT WON'T START. THE FIRST TIME IT WAS TOWED IN, THE DEALERSHIP REPLACED THE BATTERY. THE SECOND TIME IT SAT IN MY GARAGE FOR TWO DAYS. WE WERE UNABLE TO START THE VAN. THE VAN HAS A KEYLESS ENTRY SYSTEM. THE VAN WOULD NOT UNLOCK, THE LIGHTS ON THE DASH WOULDN'T LIGHT UP AND IT WOULD NOT START. I CALLED HONDA AND THEY SENT A TOW TRUCK FOR THE CAR. THE TOW TRUCK DRIVER TRIED TO START THE VAN BY JUMPING THE BATTERY AND HE COULD NOT START IT. IT WAS COMPLETELY DEAD. IT WAS TOWED TO THE DEALERSHIP ON THAT SUNDAY. THE DEALERSHIP CALLED ME ON MONDAY MORNING AND TOLD ME THAT COULDN'T FIND A PROBLEM WITH THE VAN. THEY SAID IT STARTED RIGHT UP. THEY SAID THEY TRIED TO REPLICATE THE PROBLEM BUT COULD NOT. I PICKED THE VAN UP THE FOLLOWING DAY. THEN ON 07/19/2019 MY WIFE DROVE THE VAN TO A LOCAL VENUE WITH THE GRANDCHILDREN. AFTER ABOUT AN HOUR, SHE CAME OUT TO THE VAN AND IT WAS COMPLETELY DEAD AGAIN. I CALLED HONDA AND THEY SENT ANOTHER TOW TRUCK TO PICK IT UP. ONCE AGAIN THE TOW TRUCK DRIVER ATTEMPTED TO JUMP START THE VAN, AND ONCE AGAIN IT WAS COMPLETELY DEAD. THE VAN WAS TOWED OVER TO HONDA WHERE ONCE AGAIN THEY SAID THEY COULD NOT FIND A PROBLEM WITH THE VAN. IT STARTED FINE. THEY KEPT IT TWO DAYS CHECKING IT OUT AND ONCE AGAIN TOLD ME THAT THEY COULD NOT REPLICATED THE PROBLEM. THIS IS THE THIRD TIME IN 2 YEARS THAT THE VAN HAS TO BE TOWED IN AND THEY CAN'T FIND THE PROBLEM. I CANNOT BELIEVE THAT I HAVE THE ONLY HONDA ODYSSEY IN THE ENTIRE WORLD WITH THIS PROBLEM AND HONDA DOES NOT KNOW WHAT IT IS AND FIND THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233938July 22, 2019
ELECTRONIC STABILITY CONTROL (ESC), UNKNOWN OR OTHER
WHEN I GO TO PASS OR ACCELERATE MY VEHICLES BRAKE FEEL THEY ARE BEING ACTIVATED OR SOMETHING IS MISFIRING. THIS HAPPENS EVERY TIME I DRIVE MY VEHICLE. THERE IS A RECALL ON THE VSA FOR 2007 HONDA ODYSSEYS ALREADY BUT MINE IS NOT INCLUDED IN THIS RECALL BUT I THINK DIFFERENTLY. AFTER THIS HAPPENS WHILE I'M DRIVING THE VSA LIGHT STAYS ILLUMINATED WHICH MAKES ME PRESUME IT HAS SOMETHING TO DO WITH THE RECALL. WHAT DO I NEED TO DO TO VERIFY THAT MINE IS INDEED NOT A PART OF THIS RECALL OR HAVE IT FIXED PROPERLY UNDER THIS RECALL?.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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