Honda Odyssey Complaints

12,890 consumer complaints on file.

#11309382February 15, 2020
STRUCTURE:BODY
PAINT IS PEELING OFF THE TOP OF VEHICLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309082February 13, 2020
SERVICE BRAKES
WHILE VEHICLE IN MOTION, FIRST TIME BRAKE PEDAL GETS SOFT AND GET PRESSED EXTENSIVELY TO FLOOR WITH LOSS OF BRAKING POWER, IF U HIT BRAKE IMMEDIATELY AFTER FIRST PRESS, BRAKE PEDAL WORKS NORMAL. AGAIN ONCE U HIT ACCELERATION, AND TRY TO HIT BRAKE, FIRST ATTEMPT OF BRAKING GETS VERY SOFT AND ALMOST BOTTOM OUT WITHOUT MUCH BRAKING POWER THEN IMMEDIATELY SECOND PUSH TO BRAKE PEDAL BECOMES MORE NORMAL AND HARDER BRAKING. WHOLE CYCLE KEEPS REPEATING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308670February 12, 2020
ENGINE, POWER TRAIN
THE CHECK ENGINE LIGHT STARTED TO BLINK AND THE VSA CAME ON AS WELL. THIS HAPPENED AFTER I PULLED INTO OUR DRIVEWAY THANK GOODNESS BECAUSE THE ENGINE STARTED TO SHAKE THE CAR. WE TOOK THE VAN IN OUR LOCAL DEALERSHIP AND IT HAD A P0302 CODE. ENGINE MISFIRE. THIS WAS CAUSED BY OIL GETTING INTO THE SPARK PLUG. PISTON AND RING JOB WAS RECOMMENDED. THE 2012 HONDA HAD A TSB 11-033 FOR THIS ISSUE. WE ARE BEING DENIED OUR CLAIM. I AM INCLUDING A PICTURE OF OUR SPARK PLUG THAT SHOWS WHERE THERE WAS A LOT OF OIL WHEN IT WAS FIRED UPON ALONG WITH TALKS I HAVE HAD WITH HONDA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308699February 12, 2020
UNKNOWN OR OTHER
WHEN I STOP CURBSIDE FOR SCHOOL CARPOOLING (I HAVE 5 CHILDREN AT 3 DIFFERENT SCHOOLS) TO ALLOW PASSENGERS TO EXIT THE PASSENGER SIDE SLIDING DOOR, I THEN CANNOT GET IT TO CLOSE. THE DOOR WILL SLIDE ALL THE WAY TO WITHIN 1 INCH OF CLOSING AND POP BACK OPEN. REPEATEDLY. DRIVING WITH THE SLIDING DOOR AJAR IS NOT SAFE. I HAVE BEEN ABLE TO USE THE DRIVER'S SIDE BUTTONS TO STOP THE DOOR, AND START IT CLOSING AGAIN. IF I DO THIS STOP/START ACTION REPEATEDLY (NOT ALLOWING THE DOOR TO SLIDE ALL THE WAY BACK OPEN) I CAN ALMOST ALWAYS GET THE TIMING RIGHT TO GET IT TO CLOSE...BUT OFTEN IT TAKES 3-5 MINUTES TO GET THE STOP/START COMBINATION TO CLOSE THE DOOR ENTIRELY. I AM USUALLY UNABLE TO REMAIN IN THE CARPOOL PULL THROUGHS THAT LONG SO I SEAT MY BABY ON THE DRIVERS SIDE SO WHEN WE PULL AWAY WITH THE DOOR AJAR, THERE IS LESS OF A SAFETY CONCERN UNTIL I AM ABLE TO PULL TO ANOTHER SPOT AND DEAL WITH THE DOOR. IT IS VERY FRUSTRATING AND EVEN MORE SO, UNSAFE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308745February 12, 2020
STEERING
MY 2007 ODYSSEY WAS DIAGNOSED AS HAVING A POWER STEERING LEAK. THIS WAS FUNNY BECAUSE MY 2004 ACCORD WAS ALSO DIAGNOSED WITH THE SAME ISSUE. MULTIPLE MECHANICS SUGGESTED THAT PERHAPS THERE WAS AN ISSUE WITH POWER STEERING MACHINERY IN HONDAS FROM THOSE YEARS. IN FACT, THERE WERE RECALLS FOR BOTH 2004 ACCORDS AND 2007 ODYSSEYS BUT OUR VEHICLE VIN NUMBERS DID NOT FALL UNDER THOSE RECALLS. HOWEVER, THIS IS STILL CONCERNING THAT THIS IS DUE TO FAULTY PARTS AND WOULD LIKE HONDA TO CONSIDER A FREE REPLACEMENT AS THEY WOULD HAVE FOR THOSE VEHICLES FOR WHOM THE PARTS WERE RECALLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308808February 12, 2020
AIR BAGS, STRUCTURE:BODY, POWER TRAIN
PURCHASED VEHICLE FROM DEALERSHIP. ACCORDING TO PAPERWORK, VEHICLE HAS CLEAN TITLE. WHEN I TRY TO INSURE VEHICLE APPARENTLY VEHICLE IS DEEMED "UNSAFE" BECAUSE IT SUFFERED SIGNIFICANT DAMAGE AND NEEDS A REBUILT TITLE. DEALERSHIP NEVER MADE ME AWARE THE VEHICLE HAD 3 ACCIDENTS. AFTER AGREEING TO BUY BACK VEHICLE FROM ME, THEY SAID THEY WOULD NO LONGER ACCEPT IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308437February 11, 2020
ELECTRICAL SYSTEM
KEEP GETTING ERROR MESSAGE THAT MY CARE HAS LOST POWER BETWEEN DRIVING AND THE ANTI THEFT ON THE RADIO DISPLAYS. DEALERSHIP HASN'T BEEN ABLE TO REPRODUCE THIS ISSUE EVEN THOUGH I HAVE PHOTOS OF IT HAPPENING 15 + TIMES IT HAS HAPPENS SINCE THE VAN WAS A FEW WEEKS OLD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308088February 9, 2020
STRUCTURE:BODY
THE LIFTGATE DOES NOT ALWAYS STAY IN THE UP POSITION. IT LIFTS TO THE TOP AND THEN DROPS QUICKLY WITH NO RESISTANCE. IT SEEMS WORSE WHEN THE OUTSIDE TEMPERATURE IS COLDER (BELOW 40-50 DEGREES F. THERE WAS A RECALL ON THE GAS STRUTS IN ABOUT 2012. I CALLED VIC BAILEY HONDA IN SPARTANBURG, SC. SOMEONE IN THE SERVICE DEPARTMENT SAID THEIR RECORDS SHOWED THAT THE RECALL HAD BEEN COMPLETED ON THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307932February 8, 2020
POWER TRAIN
I WAS DRIVING MY 2019 HONDA ODYSSEY UP A SLIGHT INCLINE AND THEN SUDDENLY I LOST ALL POWER. THE MINIVAN AUTOMATICALLY PUT ITSELF IN NEUTRAL AND THE DASHBOARD SCREEN SWITCHED BETWEEN SAYING, "STOP DRIVING WHEN SAFE. TRANSMISSION PROBLEMS. SEE MANUAL" AND "TRANSMISSION PROBLEM. APPLY PARKING BRAKE WHEN PARKED." GIVEN THAT I HAD NO POWER I HAD TO PULL TO THE SIDE OF THE ROAD. I FEEL LUCKY THAT THIS DID NOT OCCUR ON THE HIGHWAY. AFTER PULLING OVER TO THE SIDE OF THE ROAD, I WAS UNABLE TO PUT THE CAR IN PARK OR DRIVE. IT WAS LOCKED IN NEUTRAL. I TURNED OFF THE CAR AND WHEN I TURNED IT BACK ON THE CAR HAD AUTOMATICALLY PUT ITSELF IN PARK AND I WAS UNABLE TO PUT IT INTO ANY GEAR (DRIVE OR REVERSE). I CALLED HONDA ROAD SIDE ASSISTANCE WHO SCHEDULED A TOW TRUCK TO COME GET THE MINIVAN. THIS LOSS OF POWER OCCURRED ON A CITY STREET AT ABOUT 25 MILES PER HOUR. I HAD TWO OF MY LITTLE CHILDREN IN THE MINIVAN AND THIS EXPERIENCE WAS QUITE SCARY. BOTH ME AND MY CHILDREN COULD HAVE BEEN SERIOUSLY INJURED WHEN THE CAR SUDDENLY, AND WITHOUT WARNING, LOST ALL POWER WHILE DRIVING. I AM CONCERNED THAT THIS WILL LEAD TO SERIOUS INJURIES, PARTICULARLY IF THIS OCCURS ON THE HIGHWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307938February 8, 2020
ELECTRICAL SYSTEM
THE NAVIGATION SCREEN STAYS BLACK. NO BACKUP CAMERA, CAN'T CHANGE THE RADIO, USE THE PHONE OR CHANGE AIR FLOW OR GET DIRECTIONS FROM THE SCREEN. SOME DAYS IT DOESN'T COME ON AT ALL, OTHERS IT COMES ON WHILE DRIVING. YOU NEVER KNOW, VERY FRUSTRATING. I FEEL LUCKY IF IT COMES ON WHEN I FIRST START THE CAR. THIS IS UNACCEPTABLE IN A BRAND NEW VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307763February 7, 2020
UNKNOWN OR OTHER
PAINT PEELING OFF THE TAILGATE WHILE IN MOTION ON A SUBURBAN STREET. THE PAINT THAT DELAMINATED ENDED UP ON THE BACK WINDOW WHILE DRIVING, BLOCKING SOME OF THE WINDOW ABOVE THE TAILGATE. HAD TO PULL OVER AND PEEL OFF THE WINDOW. IT WASN'T A LARGE BLOCKAGE BUT IT WAS ENOUGH TO NOTICE AND SURPRISING. I WISH I HAD GOTTEN A PHOTO OF THE PAINT ON THE WINDSHIELD BUT DIDN'T THINK TO DO THAT. WAS MORE CONCERNED ABOUT SAFETY. HONDA KNOWS ABOUT THE PAINT PEELING ISSUE BUT WILL NOT DISCUSS IT AND REFERRED TO THE DEALER. DEALER SAYS IT'S A KNOWN ISSUE BUT HONDA WILL NOT FIX DUE TO VIN NOT BEING ELIGIBLE IN THEIR DATABASE. WHY IT'S NOT ELIGIBLE, SINCE IT'S THE SAME MAKE, MODEL, YEAR AND PAINT COLOR AS ALL THE OTHER ODYSSEYS WITH THIS ISSUE, I DO NOT KNOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307423February 6, 2020
ENGINE
2019 HONDA EX-L HAS EXHIBITED A KNOCKING NOISE FROM IDLE TO AROUND 2000 RPM UNDER LOAD SINCE NEW. THE VEHICLE CURRENTLY HAS 10,000 MILES AND HAS BEEN TO 3 SEPARATE HONDA DEALERSHIPS A TOTAL OF 7 TIMES. HONDA CAN REPLICATE THE ENGINE KNOCK, BUT HAS REFUSED TO TAKE THE ACTIONS NECESSARY TO DIAGNOSE THE CAUSE. THE VEHICLE HAS BEEN REVIEWED BY A 3RD PARTY ASE CERTIFIED MECHANIC THAT CITED THE NOISE IS NOT NORMAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307485February 6, 2020
UNKNOWN OR OTHER
IN JAN2020, DURING MIDDLE OF A TWO HOUR DRIVE WITH FAMILY, VEHICLE'S ELECTRONIC TOUCH SCREEN CONTROL PANEL ALONG WITH STEERING WHEEL CONTROLS COMPLETELY FROZE, DISABLING VOICE AND/OR TOUCH COMMAND TO ACCESS DASH BOARD, APPLE CAR PLAY AND EVEN RADIO. VEHICLE WAS ON THE HIGHWAY DRIVING IN THE RANGE OF 50-60 MPH WHEN IT HAPPENED. RESTARTING VEHICLE AT ROADSIDE STOP DID NOT RESET THE SYSTEM. I NOTICED REAR VIEW CAMERA QUIT WORKING ALSO, COULD NOT CONFIRM ABOUT OTHER ELECTRONIC SAFETY FEATURE'S WORKING STATUS. VEHICLE'S TRANSMISSION SEEM TO WORK FINE SO I DROVE SLOWLY HOME AND CALLED DEALERSHIP NEXT DAY. DEALERSHIP REQUESTED TO BRING VEHICLE IN HOUSE TO HARD RESET THE SYSTEM. DEALERSHIP ALSO MENTIONED THAT THEY ARE SEEING SIMILAR ISSUES IN THIS MODEL OF VEHICLE. I COULD NOT GET A SATISFACTORY ANSWER IF THE VEHICLE WAS SAFE TO DRIVE (TO ME IT WAS NOT VERY SAFE EVEN IF SOME/ALL SAFETY FEATURES POSSIBLY WERE WORKING?). AFTER FACTORY RESET, VEHICLE IS WORKING FINE BUT I AM REQUESTING MANUFACTURER FOR FULL ELECTRICAL CHECK UP. I AM UNCOMFORTABLE TO HAVE FULL FAMILY IN AND RISK A SYSTEM FREEZE MID DRIVE ON A HIGHWAY. SURPRISED IT HAPPENED IN A BRAND NEW VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307597February 6, 2020
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, POWER TRAIN
2/5/2020 I WAS TRAVELING AT HIGHWAY SPEEDS WITH MODERATE TRAFFIC, WHEN THE MAIN DISPLAY SCREEN IN MY MINIVAN STARTED FLASHING ERROR MESSAGES. THE RADIO DISPLAY SCREEN WAS ACTING WACKY ALSO. THE VAN STARTED MAKING A LOUD RAPID 'CLICK.CLICK.CLICK." TYPE NOISE. I WAS TRYING TO FIGURE OUT WHAT WAS HAPPENING, WHEN I NOTICED THAT THE DISPLAY SAID "P" FOR PARK. I COULD NOT ACCELERATE TO MERGE OUT OF TRAFFIC. IT HAPPENED SO FAST AND WAS SO STARTLING. I WAS ABLE TO COAST AND MOVE OVER TO THE SHOULDER AND STOP THE VAN. I TURNED OFF THE IGNITION AND STARTED IT BACK UP AND IT DROVE NORMALLY. MY HUSBAND TOOK IT TO THE DEALERSHIP AND THEY MOVED THE TOLL TAG STICKER ON THE WINDSHIELD AND SAID IT WAS INTERFERING WITH THE SENSORS. 2/6/2020 I WAS TOO SCARED TO DRIVE IT, SO MY HUSBAND DROVE IT. HE WAS ON THE FREEWAY AND THE SAME THING HAPPENED TO HIM. IT IS CURRENTLY AT THE DEALERSHIP. THE DEALERSHIP NOW SAYS IT IS LOOSE CONNECTIONS AT THE BATTERY. THE NOISE IT MADE WAS HORRIBLE AND I'M CONCERNED THAT THERE IS PHYSICAL DAMAGE TO THE VEHICLE. THE VAN HAS JUST OVER 5,000 MILES ON IT AND WAS PURCHASED IN SEPTEMBER 2019
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307361February 5, 2020
ENGINE, WHEELS
ON NOVEMBER 11, 2019, I SENT MY HONDA ODYSSEY TO A HONDA DEALER FOR MAINTENANCE. EVERYTHING WENT NORMALLY. AFTER THE MAINTENANCE, I DROVE MY CAR BACK HOME. EVERY DAY, I GO TO WORK AND WORK NORMALLY. ABOUT 10 DAYS AFTER THE MAINTENANCE, THE ENGINE LIGHT SUDDENLY TURNS ON. AFTER THE CAR WAS TURNED ON, THE ENGINE LIGHTS RETURNED TO NORMAL. EVERY DAY WHEN I WENT TO WORK, I FOUND THAT THERE WAS A POOL AT THE BOTTOM OF THE FRONT OF THE CAR. I WONDER IF IT WAS WATER OR OIL? I DIDN'T CARE TOO MUCH JUST AFTER FINISHING THE MAINTENANCE. IN THE STATE OF THE CAR, I DROVE IT FOR ANOTHER WEEK. AT THE END, THE ENGINE LIGHT MADE A SOUND AND I CHECKED THAT MY ENGINE OIL WAS ALMOST GONE. IT'S HARD TO BELIEVE. THE ENGINE OIL THAT I JUST FINISHED MAINTENANCE WAS GONE WITHIN 20 DAYS. THIS IS TOO SCARY. THE ENGINE RAN OUT OF OIL. I HAD DRIVEN FOR SO MANY DAYS. IT'S JUST KILLING. I RETURNED THE CAR TO A HONDA DEALER FOR INSPECTION, BUT JUST HELPED ME FILL UP THE ENGINE OIL WITHOUT ANY EXPLANATION. THIS WAY I CAN'T ACCEPT IT. PLEASE HELP ME DEFEND MY RIGHTS. WHAT CAUSES THE LOSS OF ENGINE OIL? FIND OUT LATER I'M AFRAID I'LL DIE. AT PRESENT, THE RIGHT REAR TIRE OF THE CAR SHOWS THAT THE AIR PRESSURE IS NOT ENOUGH. I CHECKED THAT THE TIRES ARE NOT PIERCING, AND I ALSO PERFORMED A LOT OF AIR REFILLS, WHICH DID NOT WORK. IT SHOULD SHOW THAT THE AIR PRESSURE IS INSUFFICIENT. THANK YOU FOR AUDITING MY ISSUE TO HELP ME COMPLETE MY RIGHTS. NOW I THINK THAT THE ENGINE IS SCARED WITHOUT OIL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11306990February 4, 2020
ENGINE, FUEL/PROPULSION SYSTEM
TODAY I FOUND OUT THAT MY PISTONS WERE BAD IN MY 2013 ODYSSEY. I HAD JUST HAD MY POINTS, PLUGS AND WIRES CHANGED OUT IN LATE NOVEMBER EARLY DECEMBER. I WAS SURPRISED TO SEE THAT THIS IS A COMMON PROBLEMS WITH THE ODYSSEYS. I HAD TAKEN MY VAN TO AUTO ZONE TO HAVE IT DIAGNOSED AND IT SAID CODE P0302 INDICATES THAT CYLINDER 2 HAD TO MANY MISFIRES SAME CODE THAT IS IN THE EXTENDED WARRANTY FOR THIS ISSUE. I WAS TOLD THAT MY VIN NUMBER WAS NOT ON THE LIST TO SERVE. WOW. I ASKED WHY AND THE CUSTOMER SERVICE REPRESENTATIVE STATED BECAUSE THAT NO ONE HAD COMPLAINED WITH THAT VIN NUMBER. WELL IF YOU ASK ME THE VIN NUMBER IS DIFFERENT FOR EACH CAR, OR AM I WRONG?? HOW WOULD I COMPLAIN IF THE PROBLEM HAD NOT STARTED AS OF YET? KNOWING THAT THIS IS AN ISSUE WITH THE 2013 ODYSSEY VANS. IT SHOULD INCLUDE THE ONES THAT YOU BUILT FOR THAT YEAR. NOT JUST THE ONES YOU HAD COMPLAINTS ON. IT IS IRONIC THAT THE SAME ISSUE IS OCCURRING IN MY VAN. WHEN THE TECH CALLED ME THIS MORNING HE MENTIONED 3 DIFFERENT CYLINDERS THAT WERE MISFIRING. IF THIS WAS A PROBLEM SHOULDN'T PROCESSES BEEN PUT IN PLACE TO CHECK THE PISTONS REGARDLESS IF THERE IS AN ISSUE TO MAKE SURE THIS IS NOT PROBLEM IN THAT PARTICULAR VEHICLE. I NOW AM PAYING FOR NOT ONLY ALL OF THE PISTONS SEALS TO BE REPLACED BUT ALSO ANOTHER POINTS, PLUGS, AND WIRE REPLACEMENT THAT IS ONLY A FEW MONTHS OLD. I AM VERY DISAPPOINTED IN HONDA RIGHT NOW. IF YOU HAD ASKED ME LAST WEEK WHAT MY NEXT CAR WOULD BE I WOULD HAVE SAID ANOTHER HONDA BUT AFTER TODAY NOT SO SURE ON THAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307059February 4, 2020
ENGINE
STALLS RANDOMLY WHILE ACCELERATING FROM STOP. APPEARS TO BE IGNITION SWITCH ISSUE. COULD CAUSE A CRASH RESULTING IN INJURY ESPECIALLY WHEN PULLING INTO MAIN STREET OR HIGHWAYS FROM A STOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302981January 30, 2020
POWER TRAIN
THE CAR SHAKES WHEN YOU PUSH ON THE GAS PEDAL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302867January 29, 2020
STRUCTURE:BODY
I GOT MY KIDS OUT OF THE VAN AND WENT TO CLOSE THE DOOR WHEN I WAS CLOSING THE DOOR IT FELL OFF IN MY HAND LUCKILY ONE OF MY CHILDREN WEREN'T CLOSING THE DOOR AS IT WOULD HAVE CRUSHED THEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302628January 28, 2020
ENGINE
TL* THE CONTACT OWNED A 2019 HONDA ODYSSEY. THE CONTACT STATED THAT WHILE DRIVING AT 10 MPH, SHE SAW SMOKE COMING FROM THE HOOD OF THE VEHICLE WHILE APPROACHING A STOP. THE VEHICLE THEN CAUGHT ON FIRE. THE FIRE DEPARTMENT WAS NOTIFIED AND EXTINGUISHED THE FIRE. A FIRE REPORT ( 2200115) WAS TAKEN AT THE SCENE . THERE WERE NO INJURIES AS A RESULT OF THE FIRE. THE VEHICLE WAS TOTALED DUE TO THE FIRE AND WAS TOWED TO AN INDEPENDENT MECHANIC. THE CONTACT STATED THAT A DEALER WAS NOT NOTIFIED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 32,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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