Honda Odyssey Complaints

12,890 consumer complaints on file.

#11350463August 20, 2020
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 1999 HONDA ODYSSEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V026000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED SCOTT HONDA OF WEST CHESTER (706 AUTOPARK BLVD, WEST CHESTER, PA 19382; (610) 692-6000) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350121August 18, 2020
STRUCTURE:BODY
THE HONDA ODYSSEY 2015 EX MODEL DOESN'T SEEM TO ALLOW THE PASSENGER TO OPEN AND EXIT FROM THE REAR DOOR IN CASE OF EMERGENCY WHEN THE FOUR SIDES DOORS ARE NOT ACCESSIBLE. THE MORE ADVANCED VERSION EX-L HAS AN AUTOMATIC POWERED DOOR INSTALLED, SO THIS IS NOT A MAJOR ISSUE. I DON'T KNOW IF THERE IS A MANUAL BACKUP OPTION TO OPEN WHEN THE POWER IS DOWN. AS OF NOW, I CAN NOT FIND ANY LEVER FOR A TRAPPED PASSENGER TO OPEN THE DOOR TO ESCAPE FROM THE INSIDE. I DIDN'T REALIZE THIS UNTIL I WAS TRAPPED WHEN MY CAR PARKED ON A VERY CLOSED, TIGHT, AND NARROW PARKING SLOT, AND ALL 4 SIDE DOORS WERE NOT ACCESSIBLE. I REALIZED THERE IS NO WAY TO ESCAPE FROM THE REAR EXCEPT TO BREAK THE REAR WINDOW. I THINK THERE NEEDS TO BE A SAFETY MECHANISM THAT ALLOWS THE TRAPPED PASSENGER TO OPEN THE REAR DOOR FROM THE INSIDE WITHOUT NEEDED TO BREAK THE WINDOW, WHICH CAN COMMONLY OCCUR. IN CASE OF A MAJOR CATASTROPHE, IT WOULD BE THE PASSENGER UNFORTUNATE DOOM. I HOPE HONDA WOULD SOON LOOK INTO INSTALLING AN ESCAPE ROUTE FROM THE REAR DOOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350124August 18, 2020
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
WHILE DRIVING ON INTERSTATES AND LOCAL ROADS, THE ONBOARD "INFOTAINMENT" SYSTEM CONTINUALLY EMITS LOUD POPPING, CRACKLING SOUND (SOUNDS LIKE THINGS HITTING WINDSHIELD), RESULTING IN DISTRACTION AND CONFUSION WHILE DRIVING. VARIOUS COMPONENTS OF THE INFOTAINMENT SYSTEM RANDOMLY GO OUT, CAUSING SYSTEM REBOOTS WHILE DRIVING AND CREATING DISTRACTION. NAVIGATION SYSTEM IS ALSO SOMETIMES AFFECTED, FAILING TO PROVIDE TURN GUIDANCE OR GIVE ACCURATE LOCATION. REAR "CABIN VIEW" FREEZES INTERMITTENTLY, DISPLAYING ONLY STILL IMAGE RATHER THAN VIEW OF REAR SEATS. FM RADIO RANDOMLY CUTS OUT, DISPLAYING "NO AUDIO CONNECTION FOR FM".
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349928August 17, 2020
AIR BAGS
TL* THE CONTACT OWNS A 2001 HONDA ODYSSEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V027000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. FINDLAY HONDA OF HENDERSON (933 AUTO SHOW DRIVE HENDERSON, NV 89014, (702)381-4926, WAS MADE AWARE OF THE ISSUE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*DT CONSUMER STATED AIR BAG DEPLOYMENT MAY CAUSE METAL SHRAPNEL TO FLY THROUGH THE STEERING WHEEL INTO THE CABIN.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349689August 16, 2020
SERVICE BRAKES
THERE IS A VIBRATION WHEN BRAKES ARE APPLIED ON A DOWNHILL ESPECIALLY ON A 6% GRADE. BRAKES ARE FINE ON A STRAIGT NON HILL AND A MINOR DOWNHILL DESCENT.. VIBRATION SEEMS TO OCCUR ONLY WHEN BRAKES ARE APPLIED FREQUENTLY ON A STEEP DOWNHILL. VIBRATION BEGINS WITH A MINOR SHAKE THAN GRADUALLY BECOMES HEAVY ON THE SHAKE FEELING ON THE STEERING WHEEL AND FRONTAL AREA OF VAN. THE FRONT PASSENGER EXPERIENCE THE VIBRATION AS WELL. THERE ARE 8 PASSENGERS ON BOARD INCLUDING OUR BAGGAGE - 4 ADULTS AND 3 KIDS. WE NOTICE THIS PROBLEM ONLY ON A LONG DECENT ON A STEEP HILL WHILL APPLYING THE BRAKES FREQUENTLY. WE FELT INSECURE AND HAD TO LET GO OF THE BRAKE PEDALS FREQUENTLY JUST TO PERHAPS COOL DOWN THE BARKES THEN APPLY AGAIN ON STAGGERED TIMES. WE REPORTED THIS TO A HONDA DEALER IN LOMA LINDA AND THEY SAID ITS NOT COVERED BY WARRANTY NOR ON RECALL. IT WAS SO SURPRISING TO HEAR THAT BECAUSE THERE HAS BEEN A LOT OF COMPLAINTS ABOUT THIS ISSUE AND NOTHING HAS BEEN DONE ABOUT THIS DILEMMA. ITS A STILL A NEW VEHICLA AND I THINK THERE SHOULDN'T EVEN HAVE THIS SORT OF PROBLEM WITH ONLY 23000 MILES ON IT AND ITS HARDLY BEEN USED . WE ONLY USE THIS FOR FAMILY TRAVELS. PEASE LOOK INVESTIGATE ON THIS PROBLEM BECASUSE APPARENTLY NOTHING HAS BEEN ISSUED TO RECALLS NOR COVERED WARRANTLY ESPECIALLY WHEN ITS ONLY LAST YEAR'S MODEL 2019!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349233August 14, 2020
UNKNOWN OR OTHER
WHILE THIS ISN'T A REAL "SAFETY" ISSUE, HONDA CUSTOMER SERVICE REFERRED ME HERE TO COMPLAIN. THERE IS AN EXISTING EXTENDED WARRANTY ON THE PEELING 2014 ODYSSEY WHITE PEARL PAINT, BUT ONLY FOR THE ROOF AND LIFTGATE. THE PAINT ON MY VEHICLE IS PEELING THERE... BUT ALSO ON THE UPPER PORTION OF ONE OF THE SLIDING DOORS. IT IS PEELING OFF OF THE PRIMER IN EXACTLY THE SAME WAY AS THE OTHER AREAS, AND ACTUALLY STARTED PEELING THERE FIRST, BUT IS NOT COVERED UNDER THE WARRANTY EXTENSION AGAIN, NOT A SAFETY ISSUE... JUST AN UNHAPPY CUSTOMER COMPLAINT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349270August 14, 2020
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2019 HONDA ODYSSEY. THE CONTACT STATED THAT WHILE HER HUSBAND WAS DRIVING 70 MPH, THE VEHICLE INDEPENDENTLY SHIFTED INTO NEUTRAL. THE CONTACT STATED SEVERAL UNKNOWN WARNING LIGHTS WERE ILLUMINATED. THE DRIVER CRUISED TO THE SIDE OF THE ROAD SAFELY AND HAD THE BRAKE PEDAL DEPRESSED. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO LOCAL DEALER HERITAGE HONDA BEL AIR LOCATED AT 1800 BELAIR RD SUITE A, FALLSTON, MD 21047, (410) 343-5644, WHERE IT WAS DIAGNOSED WITH NEEDING THE BATTERY TO BE REPLACED. THE CONTACT STATED THAT THE BATTERY WAS REPLACED HOWEVER, SHE CONTINUED TO EXPERIENCE THE FAILURE 45 MINUTES AFTER LEAVING THE DEALER. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 9,566.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349336August 14, 2020
STRUCTURE:BODY
2014 HONDA ODYSSEY POWER DOOR DOES NOT SEEM TO LATCH ALL OF THE WAY. 80% OF THE TIME WHEN THE DOOR IS OPENED, A POPPING SOUND CAN BE HEARD. WHEN THE DOOR IS OPENED IT IS ALWAYS IN A STATIONARY POSITION. I HAVE CONCERNS THE DOOR WILL OPEN INVOLUNTARILY WHILE IN MOTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11348760August 12, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2018 HONDA ODYSSEY. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE, MULTIPLE ERROR MESSAGES WERE DISPLAYED ON THE INSTRUMENT PANEL INCLUDING THE TRANSMISSION SYSTEM FAILURE MESSAGE AND THE VEHICLE BEGAN TO SEVERELY SHAKE AND VIBRATE. IN ADDITION, THE BACK-UP CAMERA WOULD NOT OPERATE. THE CAUSE OF THE FAILURE WAS NOT YET DETERMINED. THE LOCAL DEALER DCH HONDA LOCATED AT 1101 U.S. 9, OLD BRIDGE, NJ 08857 WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11348870August 12, 2020
POWER TRAIN
AFTER PUCHASING MY CAR, THE TRANSMISSION STARTED SLIPPING ON A REGULAR BASIS. BETWEEN 5-40 MPH IT'S LIKE THE CAR DOESN'T KNOW HOW TO SHIFT GEARS AUTOMATICALLY AND JOLTS EVERY ADDITIONAL 5MPH OR SO. SEEMS VERY UNSTABLE. IT HAS BEEN A PROBLEM SINCE ABOUT 28K MILES. WE'RE AT 51K AND IT STILL DOES IT EVERY TIME WE DRIVE. THERE ARE NO DIAGNOSTIC CODES THAT SHOW UP (WE WENT TO SEVERAL DIFFERENT REPAIR PLACES) AND ARE TOLD IT'S IMPOSSIBLE TO DO ANYTHING ABOUT OTHER THAN REBUILD THE TRANSMISSION. THIS IS ABSOLUTELY NOT WHAT SHOULD HAPPEN ON A CAR AT LESS THAN 30K MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11348899August 12, 2020
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2019 HONDA ODYSSEY. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 5 MPH, THE VEHICLE ABRUPTLY SHUTOFF AS SEVERAL WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. ONCE THE FAILURE OCCURRED, THE CONTACT STATED THAT SHE WAS UNABLE TO PLACE THE VEHICLE INTO NEUTRAL AS THE ENGINE WOULD NOT RESTART. THE CONTACT ALSO STATED THAT A WARNING MESSAGE THAT READ; PLACE CAR IN NEUTRAL, PLEASE TURN ON ENGINE, ALSO APPEARED ON THE INSTRUMENT PANEL. THE CONTACT HAD THE VEHICLE TOWED TO KEN GARFF HONDA RIVERDALE (950 W RIVERDALE RD, OGDEN, UT 84405) HOWEVER, THE VEHICLE WAS NOT YET DIAGNOSED. THE VEHICLE REMAINED IN THE POSSESSION OF THE DEALER. THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 34,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11348573August 11, 2020
AIR BAGS
RECEIVED RECALL NOTICE FROM HONDA ABOUT AIR BAGS SEVERAL MONTHS AGO BUT NOTHING SINCE THEN ABOUT WHEN THE REPLACEMENT. IS CAR SAFE TO DRIVE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11344167August 9, 2020
STEERING
THIS IS A FOLLOW UP REPORT TO 11343147. SINCE THE SUBJECT REPORT WE HAVE HAD 3 MORE INCIDENTS (IN ABOUT A WEEK) OF THE STEERING WHEEL LOCKING AND PREVENTING THE CAR FROM TURNING. ONE TIME THE LOCKED STEERING WHEEL FORCED THE CAR INTO THE ONCOMING LANE OF TRAFFIC DURING A BASIC RIGHT HAND TURN INTO A NEIGHBORHOOD. ONE INSTANCE WHILE STOPPED TO TRY AND BACK INTO OUR DRIVE WAY WE WATCHED THE STEERING WHEEL TURN BY ITSELF. IN THESE CASES THE LANE DEPARTURE WARNING WAS SET TO WARNING ONLY AND THE ACC AND LKAS ARE 100% OFF. CLEAR, SUNNY DRIVE DAYS. TEMPERATURE IN THE LOW 80'S. CAR SPEEDS WERE FROM 0 MPH TO PROBABLY 25 MPH. I HAVE UPLOADED A PDF THAT DESCRIBES AS BEST WE CAN THE INCIDENTS THAT HAVE OCCURRED SO FAR. THE ISSUE SEEMS TO BE VERY RANDOM. WILL BE TAKING THE CAR TO THE DEALER TOMORROW TO SEE IF THEY CAN DETERMINE THE ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11344176August 9, 2020
ELECTRICAL SYSTEM
THE SLIDING DOORS, POP OPEN WHEN DRIVING DOWN THE ROAD , WHEN DONE DRIVING THE VECHILE I HAVE TO UNHOOK MY BATTERY BECAUSE THE DOORS DRAW POWER AND WILL KILL MY BATTERY, THE AUTOMATIC DOORS DO NOT OPEN YOU HAVE TO MANUALLY OPEN THEM UP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11344069August 8, 2020
POWER TRAIN
WHILE DRIVING ON THE INTERSTATE, VEHICLE STARTED TO SHUDDER AND CHECK ENGINE INDICATOR LIGHT STARTED FLASHING. EXITED THE NEXT EXIT AND TOOK TOOK THE VAN TO THE LOCAL MECHANIC SHOP THE NEXT MORNING. THEY REPLACED THE SPARK PLUGS, DUE TO BEING FOULED, AND ALSO COIL PACK FOR CYLINDER 3, DUE TO MISFIRE CODE ON CYLINDER 3. WITHIN A MONTH, THE VEHICLE EXPERIENCED THE SAME SHUDDER AND FLASHING CHECK ENGINE INDICATOR LIGHT. TOOK THE VAN IN TO MY MECHANIC AND THE CODE SHOWED MISFIRE ON CYLINDER 3. HE REPLACED THE SPARK PLUG DUE TO THE FOULING OF THE NEW PLUG AND SAVED IT FOR ME TO PRESENT TO HONDA. HE ALSO SWITCHED COIL PACK 2 WITH COIL PACK 3. HE ADVISED ME OF HONDA TECHNICAL SERVICE BULLETIN 13-081 AND EXPLAINED THE BUILD DATE OF OUR ODYSSEY WAS LISTED AS 08/13 AND WE SHOULD BE INCLUDED IN THE WARRANTY EXTENSION THAT HONDA WAS EXTENDING TO THE 11-13 MODELS WITH THE SAME EXACT ISSUE AS WE WERE EXPERIENCING. I CALLED THE LOCAL HONDA DEALERSHIP AND EXPLAINED THE CIRCUMSTANCES AND SITUATION AND THE TECHNICIAN ADVISED ME OUR VAN WAS NOT COVERED UNDER THE WARRANTY EXTENSION AND AS PROBLEMS CONTINUED TO ARISE TO CONTINUE WHAT WE WERE DOING AND FOLLOWING RECOMMENDATIONS OF OUR MECHANIC (WHO HAS ADVISED ME TO NOW GET RID OF VEHICLE DUE TO HONDA'S POSITION) AND THAT IN THE TECHNICIAN'S OPINION FUEL INJECTORS WOULD PROBABLY BE THE NEXT COURSE OF ACTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11343812August 7, 2020
UNKNOWN OR OTHER
THE DRIVER-SIDE DOOR POWER LOCK DOES NOT FULLY CLOSE RESULTING IN AN INABILITY TO UNLOCK THE DRIVER'S SIDE DOOR AFTER CLOSING AND THEREFORE INHIBIT ENTRY THROUGH THAT DOOR. MANUALLY PUSHING IN OF THE LOCK RESTORES THE ABILITY TO POWER-UNLOCK, HOWEVER IT DOES NOT RESTORE FUNCTION TO THE POWER LOCKING MECHANISM. ADDITIONALLY, THE EFFECT APPEARS TO BE TEMPERATURE SENSITIVE, WHERE WARM WEATHER INCREASES THE CHANCES OF FAILURE OF THE POWER LOCKING MECHANISM. THIS HAPPENS WHEN THE VEHICLE IS PARKED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11343813August 7, 2020
UNKNOWN OR OTHER
WHILE IN MOTION AT A SPEED WHERE THE VEHICLE AUTO LOCKS THE DOORS, THE DRIVER'S DOOR POWER LOCK WILL ATTEMPT TO REPEATEDLY LOCK THE CAR DOOR. THE LOCK APPEARS ENGAGED, HOWEVER IT IS NOT CLOSED AS FAR AS THE PASSENGER SIDE LOCK. THE LOCKING ATTEMPTS CAN BE REDUCED BY PUSHING THE LOCK MANUALLY TO A FULLY CLOSED POSITION. THE LOCK STILL FUNCTIONS AND THE DOOR CANNOT BE OPENED, HOWEVER ANY ATTEMPTS TO UNLOCK THE DOOR WITH THE POWER LOCKING MECHANISM ARE UNSUCCESSFUL AND THE DOOR MUST BE MANUALLY UNLOCKED FROM THE INSIDE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11343875August 7, 2020
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS, EQUIPMENT:ELECTRICAL
I AM THE OWNER OF A 2010 HONDA ODYSSEY LX, . TWO OF THE TPMS TRANSMITTERS ARE NOW LEAKING AROUND THE STEM, CAUSING LOW TIRE PRESSURE. IS THERE A RECALL OF THESE TRANSMITTERS? THE INFORMATION ON THE TRANSMITTERS FROM ONE THAT WAS REPLACED IS: TRW 42753-SHJ-A820-M1 315 MHZ 217652-110 >PPA-GF33< 8D06923A 2399T IT IS VERY CONCERNING THAT A DEVICE MEANT TO WARN OF A HAZARD IS ACTUALLY CAUSING A HAZARD, ESPECIALLY SINCE WE ARE FORCED TO HAVE THESE DEVICES ON OUR CARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11343891August 7, 2020
STRUCTURE:BODY, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 HONDA ODYSSEY. THE CONTACT STATED THAT SHE HAD EXPERIENCED AN INTERMITTENT DRIVER SIDE SLIDING DOOR FAILURE. THE CONTACT STATED THAT UPON PULLING THE DRIVER SIDE SLINGING DOOR HANDLE, THE DOOR WOULD NOT SLIDE BACK AS NEEDED. THE CONTACT TOOK THE VEHICLE TO HONDA OF ESCONDIDO (1700 AUTO PARK WAY N, ESCONDIDO, CA 92029) WHERE THEY FAILED TO DUPLICATE THE FAILURE. THE DEALER WAS ABLE TO REPLACE ALL THE CABLE WIRES IN THE DEFECTIVE DOOR HOWEVER, THE FAILURE PERSISTED. THE CONTACT BROUGHT THE VEHICLE BACK TO THE DEALER TEN MONTHS LATER WHERE THEY PERFORMED A LATCH ADJUSTMENT ON THE DEFECTIVE DOOR; DESPITE THE REPAIR, THE FAILURE STILL PERSISTED. SINCE THE LAST REPAIR, THE FAILURE BECAME MORE FREQUENT AND THE DEALER HAD RECENTLY SUGGESTED THAT THE CABLES BE REPLACED YET AGAIN. THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11343479August 5, 2020
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2000 HONDA ODYSSEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V027000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. EAST COAST HONDA (8756-A US HIGHWAY 17 BYPASS SOUTH, MYRTLE BEACH, SC 29588) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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