Honda Odyssey Complaints

12,890 consumer complaints on file.

#11398838March 3, 2021
POWER TRAIN
I'M OWNER OF 2018 ODYSSEY. I HAVE 9-SPEED TRANS. THIS IS MY THIRD ODYSSEY I OWN. I'M DISAPPOINT ABOUT THIS TRANS. HESITATION, SHUDDERING, JERKING, WERE SOME OF THE ISSUES. IN TAKING THE ODYSSEY INTO THE DEALERSHIP TO ADDRESS THE ISSUES THEY SAD THE MODEL 2018-2019 WITH 9 SPEED TRANS. JUST HAVE PROBLEM. WOW I JUST HAVE 31000MILS. (MY PREVIOUS 2011 ODYSSEY SHIFT WHIT NO PROBLEM) I WAS RESEARCH AND FIND LOT OFF PEOPLE HAVE SAME PROBLEM , EVEN SOMEONE FILED CLASS-ACTION LAWSUIT ALLEGES THAT THE NINE-SPEED ZF 9HP AUTOMATIC TRANSMISSION. WHAT I NEED TO DO?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11398988March 3, 2021
STRUCTURE:BODY
I WAS IN MY DRIVEWAY PARKED WHEN MY PASSENGER SIDE BACK SLIDING DOOR WOULDN'T CLOSE SO I TURNED OFF THE ELECTRIC FOR THE SLIDING DOORS AND TRIED TO CLOSE IT MANUALLY AND IT WOULDN'T BUDGE THEN IT JUST FEEL OFF TRACK CLEARLY THERE HAVE BEEN NUMEROUS REPORTS ON THIS AND NOTHING HAS BEEN DONE WHAT WOULD HAPPEN IF I WAS DRIVING DOWN THE ROAD AND THIS HAPPENED. SOMETHING NEEDS TO BE DONE AND BETTER PARTS NEED TO BE MADE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11398095February 26, 2021
VEHICLE SPEED CONTROL
SUDDEN UNEXPECTED ACCELERATION. ON TWO SEPARATE OCCASIONS. THE SECOND RESULTED IN A COLLISION. AFTER COLLISION DEALER INSPECTED AND SAID NO PROBLEM WITH THROTTLE SYSTEM, BUT REFUSED TO RELEASE TEST RESULTS CLAIMING "PROPRIETARY." NEXT TOOK VEHICLE TO INDEPENDENT EXPERT WHO TESTED VEHICLE AND REPORTED THAT VEHICLE'S EVENT DATA RECORDER HAD BEEN WIPED CLEAN.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11397496February 23, 2021
VISIBILITY/WIPER
WHILE THE ORIGINAL OWNER OF THE VEHICLE WAS DRIVING ON A SIDE ROAD AT APPROXIMATELY 40 MPH WITH A CHILD IN THE REAR SEAT, THERE WAS AN ABNORMAL NOISE. UPON INVESTIGATION, THE SUNROOF WAS FOUND SHATTERED WITH GLASS ON TOP OF THE SUN SHADE AND A HOLE IN THE GLASS. PHOTOS ARE ATTACHED SHOWING THE SUNROOF BULGING UPWARDS (INDICATING THAT IT MAY HAVE BURST OUTWARDS?). UPON INQUIRY, THE LOCAL DEALERSHIP WHERE THIS VEHICLE WAS PURCHASED NEW IDENTIFIED THAT HONDA DOES NOT HAVE AN ACTIVE RECALL, NOR DO THEY SUPPORT GLASS BREAKAGE. SECONDARY EXTENDED WARRANTY WAS ALSO INQUIRED AS TO COVERING THIS REPAIR WITHOUT SUCCESS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397363February 22, 2021
VISIBILITY/WIPER
AUTOMATIC RAIN SENSING WIPERS EQUIPPED WITH CERTAIN MODELS DOES NOT FUNCTION PROPERLY TAMPERING VISIBILITY IN RAIN/SNOW. IT FUNCTIONS IRRADICABLY, WIPING TOO FAST WHEN THERE IS VERY LITTLE RAIN OR CONVERSELY, NOT WIPING ENOUGH WHEN THERE'S A DOWNPOUR. ADJUSTING SENSITIVITY LEVELS KNOB DID NOT AFFECT ANYTHING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397384February 22, 2021
STRUCTURE:BODY
THE NON-POWER TAILGATE ON MY 2019 HONDA ODYSSEY EX ONLY OPENS TO, A HEAD BASHING, ABOUT 5 FT 10 IN. ME, MY WIFE, AND MY 13-YEAR DAUGHTER REPEATEDLY HIT OUR HEADS ON THE LIFTGATE. THE 2019-2021 TRIMS WITH POWER LIFTGATE OPEN HIGHER THAN 6FT 2 INCHES. ALSO, PRIOR GENERATIONS (PRE-2019) OF HONDAY ODYSSEY LIFTAGTES OPENED HIGHER THAN 6 FT. WITH OUR CURRENT 2019 EX TRIM ME, MY WIFE, AND OUR 13-YEAR-OLD DAUGHTER ALL HAVE TO DUCK EVERY TIME WE LOAD/UNLOAD THE TRUNK. THE DEALER TOLD ME IT'S NORMAL FOR THE EX LIFTGATE TO OPEN ONLY 5FT 10IN OR SO. I COMPLAINED TO HONDA CORPORATE AFTER I, AGAIN, HIT MY HEAD (WITH SCARS AND PHOTOS TO PROVE IT). HONDA CALLED ME AND SAID THAT IT IS NORMAL. I OWNED SEVERAL CARS BEFORE, HONDA AND OTHER BRANDS, AND NEVER EVER HAD AN ISSUE HURTING MY HEAD ON THE LIFTGATE. I AM 6FT 1IN. THIS ISSUE IS AN INNJURY HAZARD. HONDA NEEDS TO ADMIT TO THIS AS EITHER AN ENGINEERING OR DESIGN OVERSIGHT, OR A BAD DECISION, WITH THE NON-POWER EX TRIM LIFTGATE. THE POWER LIFTGATE TRIMS (MORE EXPENSIVE) DO OPEN HIGHER THAN 6 FT, SO CLEARLY IT IS NOT IMPOSSIBLE TO FIX THE ISSUE. I ALSO CHECKED THE 2021 ODYSSEY MODELS TODAY AT THE LOCAL HONDA DEALERSHIP - HONDA DID NOT ADDRESS THE ISSUE: THE EX NON-POWER LIFTGATE STILL OPENS AT A SIMILAR 5'10'' WHILE THE MORE EXPENSIVE EX-L POWER LIFTGATE OPENS BEYOND 6'3''. PLEASE HELP ME AND MANY OTHER EX TRIM OWNERS WITH THE SAME ISSUE. A LONG CONVERSATION HERE: HTTPS://WWW.ODYCLUB.COM/THREADS/PROBLEM-WITH-OPENING-HEIGHT-OF-TAILGATE-ON-2019-HONDA-ODYSSEY-EX.349995/ THANK YOU. MOST RECENT TIME I HIT MY HEAD WAS ON FEB/8
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11397411February 22, 2021
STRUCTURE:BODY
WHILE STATIONARY, THE C02ABLE FOR THE AUTOMATIC SLIDING DOOR SNAPPED ON THIS MINIVAN, AND ANOTHER I OWNED. THIS RENDERS THE DOOR INOPERATIVE, AND IS A SAFETY ISSUE SHOULD PASSENGERS BECOME TRAPPED INSIDE. THE DOOR EITHER WON'T OPEN, OR CANNOT BE OPENED MANUALLY BECAUSE THE REMAINING CABLE HOLDS IT SHUT. THE DIAMETER OF THE CABLE APPEARS INCREDIBLY SMALL, AND MUCH TOO WEAK TO ADEQUATELY OPERATE THE DOOR. REPLACEMENT CABLES CAN BE PURCHASED ONLINE THAT PURPORT TO HAVE TWICE THE TENSILE STRENGTH. HONDA CONTINUES TO USE DEFECTIVE CABLES AND SHOULD BE MADE TO CORRECT THIS, INSTEAD OF CHARGING CONSUMERS $1500 TO FIX THE DOORS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397466February 22, 2021
ELECTRICAL SYSTEM
MY CHILDREN AND I ARE WHERE ON OUR WAY HOME ON THE THE HIGHWAY, WHEN OUR ODESSY VAN SUDDENLY TURNED OFF AS I WAS DRIVING(65 SPEED LIMIT). IT WENT FROM DRIVING TO GOING TO PARK AND SHUTTING DOWN, EVERYTHING WAS FLICKERING AND IT WOULDN'T TURN ON AND WOULDN'T ALLOW ME TO TURN ON MY EMERGENCY LIGHTS. I GET PUSHING THE STAR BUTTON AND IT WOULDN'T TURN ON UNTIL A FEW MINUTES LATER, THIS IS ABSOLUTELY UNACCEPTABLE AND HORRIBLY AS I HAD MY CHILDREN IN THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397196February 21, 2021
STRUCTURE:BODY
INSIDE PANEL OF SLIDING DOOR KEEPS POPPING OFF. THIS OBSTRUCTS OPENING AND CLOSING OF DOOR. SOMETIMES THE PANEL IS SO FAR DISENGAGED THAT THE DOOR CANNOT BE OPENED FROM TBE OUTSIDE DUE TO CONTACT WITH THE BODY OF THE VAN. THIS HAS OCCURRED MULTIPLE TIMES AND HAS HAD NUMEROUS UNSUCCCESSFUL REPAIRS MADE BY THE DEALER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397134February 20, 2021
ENGINE, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, LANE DEPARTURE: ASSIST
HI THE VEHICLE SHOWS SPEED LIMIT OF 70 IN 25 OR 40MPH ZONES. THE VEHICLES SYSTEM KEEPS GOING OFFLINE EMERGENCY BRAKING AND COLLISION. EVERY TIME I TAKE TO HONDA DEALER I AM BEING TOLD TO GO SEE WHERE THE CAR WAS PURCHASED AND THEY CAN'T FIND A ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396844February 18, 2021
SEATS
WATER KEEPS LEAKING IN THE TRUNK. EVERYTIME IT RAINS THERE IS A PUDDLE IN THE TRUNK. THIS HAS HAPPENED WELL OVER 15 TIMES AND AMERICAN HONDA HAS NOT ACKNOWLEDGED THIS BEING AS RECALL. THIS ISSUE HAS BEEN ALL OVER THE FORUM AND REDDIT AS WELL. I AM NOT THE FIRST ONE THAT HAS FACED THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396461February 16, 2021
SERVICE BRAKES, STEERING, FORWARD COLLISION AVOIDANCE: WARNINGS
THE POWER STEERING STOPPED WORKING WHILE I WAS DRIVEING. THE LIGHTS FOR POWER STEERING, BREAK PROBLEM, LANE KEEPING ASSISTANT SYSTEM AND LANE DEPARTURE MIGRATION LIGHTS ARE ALL ON IN THE DASHBOARD. THE POWER STEERING WAS HARD TO TURN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396349February 15, 2021
VISIBILITY/WIPER, UNKNOWN OR OTHER
I RECEIVED A RECALL NOTICE (NHTSA RECALL NUMBER 20V-439) FOR THE BACK-UP CAMERA ON MY 2018 HONDA ODYSSEY BY MAIL IN SEPTEMBER 2020. I HAVE REPEATEDLY CONTACTED THE LOCAL DEALER TO HAVE THE REPAIR MADE (3 TIMES IN THE LAST 4 MONTHS) AND HAVE BEEN TOLD EACH TIME THAT THE NECESSARY PARTS FOR THE REPAIR ARE ON "BACK ORDER" AND ARE UNAVAILABLE. THEREFORE THE LOCAL DEALER (UNDERSTANDABLY) WILL NOT SCHEDULE A REPAIR APPOINTMENT. I ALSO CONTACTED AMERICAN HONDA'S CUSTOMER SERVICE DEPARTMENT, WHO TOLD ME THAT THEY ALSO HAVE NO ADDITIONAL INFORMATION ABOUT THE PART'S AVAILABILITY AND THAT I SHOULD CONTINUE TO WORK WITH THE LOCAL DEALERSHIP. IF PARTS ARE NOT AVAILABLE TO MAKE THE NEEDED REPAIRS, WHY IS A RECALL NOTICE EVEN ISSUED?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395980February 12, 2021
STRUCTURE:BODY
PAINT PEELING. ON TOP OF VAN AND TAILGATE. NOTICED SEVERAL HONDA ODYSSEY'S HAVE SAME ISSUE ON PEARL COLOR VANS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395836February 11, 2021
AIR BAGS
TL* THE CONTACT OWNED A 2015 HONDA ODYSSEY. THE CONTACT STATED WHILE DRIVING 65 MPH, ANOTHER VEHICLE LOST CONTROL AND IMPACTED THE CONTACTS VEHICLE WHICH RESULTED IN DEPLOYMENT OF AIR BAGS; WITH THE EXCEPTION OF DRIVER SIDE CURTAIN AIRBAG. THE VEHICLE WAS TOWED TO A TOW YARD WHERE IT WAS DETERMINED TO BE A TOTAL LOSS. THE MANUFACTURER WAS NOT INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 84,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11395234February 8, 2021
STRUCTURE:BODY
PAINT FLAKING. PAINT DID NOT ADHERE TO PRIMER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395305February 8, 2021
SEATS
THE METAL BRACKET THAT IS RIVETED TO THE FRONT DRIVER SEAT SECURING IT TO THE FRAME SNAPPED. THE BOTTOM OF THE SEAT IS LOOSE AND IN A COLLISION THE SEAT WOULD NOT HOLD THE DRIVER IN A FIXED POSITION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394654February 4, 2021
AIR BAGS, SEAT BELTS
THE RED AIR BAG NOT WORKING LIGHT COMES ON WHEN DRIVING WILL USUALLY RESET IF I TURN OFF THE VEHICLE BUT DOES COME BACK ON AFTER A FEW MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394395February 3, 2021
STRUCTURE:BODY, POWER TRAIN
EXPERIENCED ISSUES WHEN TRYING TO ACCELERATE FROM A STOP, MERGING INTO TRAFFIC, DRIVING UPHILL AND CHANGING GEARS AT LOW SPEEDS. HERE ARE THE SPECIFICS: SUDDEN, UNEXPECTED AND VIOLENT SHAKING AND JERKING (COMMONLY REFERRED TO AS 'JUDDERING' OR 'SHUDDERING') HESITATION WHEN PRESSING ON THE GAS PEDAL SURGING, CLUNKING OR HARD 'DOWNSHIFTING' ALSO AFTER A RECENT RECALL SERVICE DONE ON THE DOORS, I DID NOT NOTICE ANY CHANGE, THE DOOR DOES NOT RESPOND WELL UPON PULLING THE DOOR HANDLE, SOMETIMES IT NEEDS TO BE PULLED UPON MULTIPLE TIMES FOR THE AUTOMATIC SIDE DOOR TO OPEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11390781January 30, 2021
STRUCTURE:BODY
PAINT IS PEELING FROM ROOF, ON TOP OF THE WINDSHIELD AND CAR NOT LOOKS GOOD. VEHICLE IS MOVING AND I HAVE SEEN THE PAINT PEEK OFF CHIPS DROPPED ON WINDSHIELD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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