Honda Odyssey Complaints

12,890 consumer complaints on file.

#11761842September 3, 2026
UNKNOWN OR OTHER
The infotainment system and back up camera screen went completely black. We took it to Howdy Honda since there was a NHTSA Recall 23V-482 that they had fixed once before. Now though, they are saying the issue isn't covered by safety recall and that we have to pay $6900 to have it repaired. However this faulty camera system is a known issue. In addition to the recall, there has also been a class-action lawsuit filed Mar. 22, 2019 in the U.S. District Court for the Central District of California, owners of the affected vehicles report that the infotainment system – an integrated in-vehicle communication, navigation and entertainment system – behaves erratically, malfunctioning, freezing, and creating a safety hazard and distraction. This is exactly what happened with our vehicle. The defect caused safety-related systems (including backup camera functions) to fail. The defect also caused the entire center console to go black while the vehicle is in motion, and caused navigation and other dashboard features to shut down completely while in use. The lawsuit alleges Honda breached its own warranty by simply replacing defective parts with equally defective parts. This is exactly what they did with the first recall. And now they're trying to charge us $6900 to fix it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11761877September 3, 2026
ELECTRICAL SYSTEM
It was approximately 8:45 pm at night. I was sitting in my 2025 Honda Odyssey stopped at a red light with my foot on the brake. There were no other cars in front or behind me. It was a long light so the car engine stopped as it usually does due to its auto start-stop system to conserve gas (although electricity in the car remained on). However, when the light turned green, I took my foot off the brake and pressed the accelerator. At that moment, the entire car shut off unexpectedly, including all lights, electricity, etc. It appeared to be a "normal" shutdown as the "check rear passenger seats" indicator flashed before the car turned off (this is expected in a normal shutdown since we have a carseat in the rear seat). Fearful of being rear-ended at night, I quickly pressed the brake and hit the power button (the typical process for turning the car on). Thankfully this worked and the car restarted as normal. It took about 15 seconds for the car to power on such that I could shift the car into Drive and begin driving as normal. After that I proceeded to drive a further 20 minutes on highway + rural roads + stop lights and nothing else happened. - I do not know which component failed, but I suspect it was the starter as the car failed to restart after the auto-start stop system was engaged. - My safety was put at risk as the car was at a traffic light and turned off when I attempted to drive it when the light turned green. This meant my car was sitting in the dark with no lights on, at night, for about 15-30 seconds as I restarted it at a green light. I could have easily been rear ended at high speeds as people would likely not see my car at night trying to go through the green light. - The problem has not been reproduced by a dealer/service center. - It has not been inspected. - No messages prior to the failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11761878September 3, 2026
ENGINE
NHTSA Recall 19V-299 / Honda Campaign Z4J. Sudden gear refusal, shifting malfunctions, and stalling. The premature structural failure of my 10-speed transmission is a direct consequence of the known factory software defect that violently shifts the car into Park while moving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11761879September 3, 2026
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, LANE DEPARTURE: BLIND SPOT DETECTION
I am writing to issue a formal complaint regarding gross negligence, logistics failures, and deceptive service practices surrounding mandatory recall work on my 2020 Honda Odyssey. 1. Failure to Complete Recall Software Work After Overnight Retention On Tuesday, September 1, your service department texted stating: "the software update did not finish. We do need it overnight." We agreed to leave the vehicle. However, upon pickup, the infotainment display confirmed that the update was never completed and remains stuck at Step 5/6 (System Update 24084.7 / Front Control Box B.1.4.6). Retaining a customer's vehicle overnight under the guise of completing software work and returning it unfinished is a direct misrepresentation of labor performed. 2. Extreme Logistics Failure and Disregard for Customer Time At 12:55 PM on Wednesday, September 2, your department texted: "Ready to go now!" My wife arrived promptly, yet your staff forced her to wait until 2:40 PM—nearly two hours later—before physically releasing the car. This gross delay caused her to miss our children’s school pickup, forcing me to leave my workplace unexpectedly to handle child transportation due to your operational incompetence. 3. Cascading Network Faults and Critical Safety Systems Disabled Prior to service, the dashboard displayed minor Sensing suite warnings, for which your department quoted an exorbitant $250 diagnostic fee. Upon picking up the vehicle, the dashboard warning count escalated from 5 to approximately 9 active system failures. Due to the interrupted ECU software installation corrupting the CAN-BUS network, the following primary vehicle controls are now completely inoperable: Supplemental Restraint System (SRS / Airbag) (Newly triggered post-service) Vehicle Stability Assist (VSA) System Automatic Brake Hold System Electric Parking Brake (EPB) System Electric Power Steering (EPS) Hill Start Assist Honda Sensing Suite (Lane Departure, Collision Mitigation, Road Departure) Releas
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11761926September 3, 2026
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
The vehicle experienced multiple sudden engine stalls while driving in traffic. Specifically, the engine shut off unexpectedly and the transmission automatically shifted into Park (P) while on the road, leaving the vehicle immobilized and unable to be manually shifted out of P. Restarting the vehicle was extremely difficult, which created a severe safety hazard and nearly caused a rear-end collision. The vehicle was inspected and confirmed by an authorized Honda dealer that the starter failed. The starter has since been replaced. The failed component is available for inspection upon request.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11761940September 3, 2026
UNKNOWN OR OTHER
My rear passenger sliding door is stuck open and won't close.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11762021September 3, 2026
ENGINE
While stopped at a red light, the Auto Stop/Start system shut off the engine as designed but then failed to restart it. The vehicle remained stalled in the intersection for several minutes while I attempted to restart the engine manually. This left the vehicle and my family stopped in traffic, creating a potential safety risk from surrounding vehicles. There were no warning lamps or messages prior to this incident or after.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11762024September 3, 2026
LANE DEPARTURE: BLIND SPOT DETECTION
The blind-spot monitoring system on our 2026 Honda Odyssey Elite fails to operate properly in hot weather. When ambient temperatures are high, the system does not detect or alert to vehicles in the adjacent blind-spot areas, and an error message appears stating “blind spot detection unavailable.” This failure increases the risk of collisions during lane changes or merges because the driver does not receive the expected visual or audible warnings of vehicles in the blind spots, potentially endangering the occupants of this vehicle and other road users.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11762029September 3, 2026
ENGINE
Vehicle stalls at stop lights when the air conditioner is on when idle stop is engaged.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11762034September 3, 2026
UNKNOWN OR OTHER
Front passenger window completely shattered while vehicle was parked and unoccupied. Outside air temperature was 94° with dewpoint in the 80s.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11761544September 2, 2026
ELECTRICAL SYSTEM, ENGINE
Mileage: 121000 When stopped and the auto idle initiated, we have had numerous incidents where the van has shutoff and required a restart. More recently, when the auto idle initiates, the entire engine turns off and the van has no power(car won't restart, can't get the car into neutral, sliding doors and tailgate won't open). I would then need to jump start the car with my portable battery. This has occurred 4 times thus far. Honda dealership had recharged the battery but it still died and required a start. Currently in the shop and my 120k extended warranty just ran out. Very disappointing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11761656September 2, 2026
ENGINE
Georgia
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11761669September 2, 2026
UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, LANE DEPARTURE: ASSIST
Rear view multipurpose camera failed
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11761704September 2, 2026
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
Ton of warning messages displayed related to ADAS systems not working. Took car to the dealership and was told the multicamera system failed. Messages almost identical to what's reported here and apparently many other Honda owners are reporting the same problem. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11761184September 1, 2026
POWER TRAIN
For several weeks, my 2025 Honda Odyssey, with approximately 30,000 miles, had been jerking while being driven. An independent mechanic believed the problem might be transmission-related. I brought the vehicle to an authorized Honda dealership, reported the jerking and specifically stated that I suspected a transmission problem. The dealership recommended and performed a transmission-fluid service. On August 24, 2026, at approximately 4:00 p.m., my wife was driving on the New Jersey Turnpike with our children when the vehicle suddenly jerked and behaved as though the transmission was attempting to engage reverse while the vehicle was moving forward. This created an immediate loss of predictable vehicle control and nearly caused an accident. My wife managed to pull into a parking lot. The vehicle then would not move in reverse and displayed a transmission-system warning. The vehicle was returned to the authorized Honda dealership. The dealership subsequently determined that the transmission required replacement, and it is currently being replaced under warranty. No collision or physical injury occurred, but this sudden transmission malfunction placed my wife, our children and other motorists at serious risk. The vehicle is currently at the dealership, and the failed transmission may be available through the dealer or manufacturer. I am requesting that NHTSA investigate whether this is a safety defect affecting the transmission or powertrain in the 2025 Honda Odyssey.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11761197September 1, 2026
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Safety mitigation compoments failure that started as intermitent issues and now is consistent. Warning lights come on for Adaptive cruise control failure, Forward collision failure, Lane departure warning failure, high beam failure, lane keep assist failure and others all link back to the DTC U3000-49 internal multipurpose camera unit failure. This compenet failure puts all oppcpants and other vehicles at risk as driver have become reliant on all feature working properly to enhance safety for all. The problem has been diagnose and inspected by two different dealerships. No accident or vehicle comprimised, the camera component just fails and have talked to two other familes that have had same issue. The issues started as a inteitent flsh of all the warning lights and that moved to a constant issue. Currently you can drive the vehicle for a various amount of time and eventually the lights will go on or the dash will be lit up like a christmas tree as soon as you turn it on. Concerned as this is a vehicle that a majority of Moms and kids drive in, as is the case for our familiy.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11761199September 1, 2026
ELECTRICAL SYSTEM
The vehicle comes equipped with “Auto off/on” at stoplights the vehicle will turn itself off to preserve fuel and is supposed to turn back on. Instead the vehicle dies in the middle of the road. I have to turn vehicle back to off and hope it starts back up. When it does finally start, it’s a slow start, it struggles. There’s been two incidents where it had to be jumped in the middle of the road/ intersection. Honda has confirmed it is a bad started. The vehicle is a 2025. There is no reason why the starter should be bad and there is no recalls on this and I’m not the only person with this van that is having the same issue. There needs to be an investigation in this matter.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11761236September 1, 2026
LATCHES/LOCKS/LINKAGES
The contact owns a 2020 Honda Odyssey. The contact stated that while driving approximately 60 MPH, the rear hatch tailgate door opened unintendedly. The vehicle was previously taken to the local mechanic who diagnosed the vehicle with electronic tailgate door control module failure, which was caused by water intrusion from the roof drainage system. The control module was replaced but the failure reoccurred on two other occasions, and the electronic tailgate door control module was replaced by the owner. The local dealer and manufacturer were notified of the failures, but no assistance was offered. The failure mileage was 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11761261September 1, 2026
SERVICE BRAKES, UNKNOWN OR OTHER
When I was at the set of lights my vehicle put itself in park and refused to go back in drive. The dashboard started to flash "shift to park" cars were honking at us people we screaming because we weren't driving when the light turned green. But my car refused to go back into drive. I had to shut it off and turn it back on. I had all my kids (5) in the car. I brought it to the dealership and they said that there was no code recorded. And because of that they couldn't do anything about it. Almost as if it didn't happen. Then it has recently happened two more times. I'm bringing my vehicle back in to the dealership, but they told me if it didn't record a code then they couldn't really do anything about it. It was of the scariest things to ever happen. 21
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11761360September 1, 2026
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, LANE DEPARTURE: WARNING, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The multipurpose camera went out due to heat apparently and stops the advanced driver assistance systems from working on the vehicle. It was taken to a dealership and was told it’s a known issue and is about 2k to fix.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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