Honda Odyssey Complaints

12,890 consumer complaints on file.

#11482873September 5, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Car randomly auto brakes for no reason. Sometimes when other car is parked in lane to the immediate left or across median. This has happened in multiple occasions.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482480September 1, 2022
ENGINE
Start stop system malfunctions during auto stop/restart. Van will stall or fully turn off instead of restart when brake released and accelerator pressed. Problem is intermittent and increasing in frequency. This results in unexpected stalls/stops in traffic, putting driver and passengers (as well as other vehicles) at risk. Message displayed is “Collision mitigation system problem” or the van stops itself and tells the driver to “shift to park”. Van may or may not immediately respond to starting push button. Dealership cannot identify problem, but numerous other customers report similar complaints.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482386September 1, 2022
WHEELS
Driver side rear tire blowout about a mile from home at approximately 30 mph while slowing to make a right hand turn. The Bridgestone Turanza 235/60R18 103H is the exact model and size as a manufacturing lot that had already been recalled for a slow leak hazard. My failed tire's lot number is DOT 7X45 JB2 0521. A high speed failure could have easily resulted in an accident or a damaged vehicle. The failure point on my tire was at the exact failure point as described in the their recall. I took the tire to the Bridgestone local store where the on duty manager described the failure as simply a cut tire. I then again contacted Bridgestone cutomer service who did not have any interest in bringing it to their factory for inspection by qualified engineers. The failed tire is available for inspection. Seconds before the blowout I got a warning light alert.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481712August 29, 2022
ELECTRICAL SYSTEM, POWER TRAIN, VEHICLE SPEED CONTROL
My 2018 Honda Odyssey elite regularly hesitates from the stopped position. This often causes a safety hazard when turning right into traffic or making a left turn because I am not able to accelerate for several seconds and the vehicle feels as if it is stalling out. It is a known mechanical defect with Honda and they do not currently have a resolution. When reported, I was told the mechanical system defects to switching through all the gears before accelerating, causing the delay. I have brought the car into the dealership regarding the issue and have been dealing with Honda headquarters with no resolution. There have been several close calls when I have made a left turn/ right turn into traffic and the vehicle hesitates for a few seconds.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481713August 29, 2022
ENGINE, POWER TRAIN
Jerks when downshifting and upshifting. Has been a problem since the vehicle was purchased new off the lot. Is dangerous because of the jerking. Also noticed a clunking noise when transitioning.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481394August 26, 2022
ENGINE
The contact owns a 2020 Honda Odyssey. The contact stated that while driving at 30 MPH, she noticed through her rearview mirror that her vehicle's trunk had caught fire without warning. The contact pulled over and was able to extinguish the fire with her shoe. The contact did not suffer any injuries and a police report was not filed. The vehicle was towed to the dealer where it remained in their possession and had yet to be diagnosed. The manufacturer was notified about the failure. The vehicle had yet to be repaired and remained in the possession of the dealer. The failure mileage was approximately 24,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11481179August 25, 2022
ENGINE
I purchased new Honda Odyssey Van in Oct. 2013 (Model 2014) from Auto Nation Honda, Lewisville, TX. I have done services ever since. On 12/14/2021; I was driving on the highway. The check engine light came on along with other lights. The car was vibrating. I pulled the van on the side of 635 Hwy turned the van off, back on, and it persisted. Eventually van was taken to a workshop. I was told nearly a $6,000 repair bill due to piston rings and oil getting into the spark plugs. The van only has 67,980 miles on it. Upon further review, it appears that this is a known Honda issue with this engine (V6, automatic). There are service bulletins covering the 2011-13 model years. I am reading online that now newer model years are experiencing the same issue. It also reads like this issue will come back... I guess starting on the 2014 model years, Honda changed the piston rings. I don't believe this helped as I am seeing the same issue on my van. I contacted Auto Nation Honda dealer, and I was told I must pay out of my pocket. I think Honda has not fixed this issue for model 2014 Odyssey, manufactured in 09/2013.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480980August 24, 2022
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
The signal turned Red, as I was braking, the car engine stuttered and car shut off. Startled, push the park button, and pressed the engine start button but no response, pressed again and it started. This happened 6 months before but didn't report it as I thought it was a once off event. 6 months ago, the car was at a red light, the IDLE was ON and when I accelerated cause the light changed GREEN, the car shut off. Get the feeling its due to the IDLE but wanted to report this matter
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480750August 23, 2022
POWER TRAIN, ELECTRICAL SYSTEM
The contact owns a 2016 Honda Odyssey. The contact parked the vehicle, turned the engine off, and removed the ignition key from the ignition but failed to switch the shifter from the drive position. While attempting to exit, the vehicle rolled backward down the driveway and crashed into the mailbox. During the incident, the contact attempted to reenter the vehicle to prevent the rollaway and was pushed to the ground and dragged down the driveway causing multiple injuries which included a back injury, leg contusions, ankle injuries, and a lacerated left leg which required medical treatment. The cause of the failure was not yet determined. The manufacturer was notified of the incident. The local dealer was not yet contacted. The contact was also concerned that the ignition key was able to be removed from the ignition switch although the shifter was still in the drive position. The failure mileage was 101,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11480623August 22, 2022
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
Driver's side outdoor mirror is defective - a) On irregular payment ("not smooth") at any speed, this mirror vibrates and loses its vertical and horizontal position. Needs constant re-adjustment with power controls while driving or after vehicle is parked. Or both. b) At freeway speeds 45mph+ on smooth roads, it vibrates excessively and rapidly loses its viewing angle. c) At night on the freeway, mirror is unusable because of severe vibration with headlights in view. According to local Honda dealer's service department (Honda of Thousand Oaks, CA) this is a "known problem" and no repair or replacement is available since even replacement mirrors distributed by Honda have the same problem. Also, going back at least 2-3 years, all Honda vehicles with 6-cylinder engines have the same issue - Odysseys, Passports, Pilots, Ridgelines, etc. Only the driver side mirror - the outside passenger mirror does not have these issues. I contacted American Honda Corporate at the CEO level (see attached docs) and they eventually referred me to their Customer Car representative, "Jocelyn" - she informed me that Honda Engineering has no knowledge of this issue and therefore there's no service bulletin or "fix" under consideration. She said my only course of action is to have my local Honda dealer resolve the issue. Per the enclosed doc, I am in contact with the Service Manager at Honda Thousand Oaks, Mr. Max Picado, to arrange a visit so I can document their official response.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480126August 19, 2022
ELECTRICAL SYSTEM, ENGINE
The “auto engine idle stop” system in my minivan is malfunctioning. This is a safety issue because the engine does not always restart when I take my foot off the brake. I am eventually going to be hit from behind by a driver behind me that assumes my minivan will accelerate from a stop when it is supposed to. Every time the malfunction occurs, the dashboard displays a message “Collision Mitigation System Problem”. However, I have been told by the dealership mechanics that this message is erroneous and that it is displaying because there isn’t a preset error message associated with the auto-engine idle stop malfunction. My minivan was 2 years old when I brought it to the dealership for repair the first time. That was in October-2021 and the dealership is Honda on Grand in Elmhurst, Illinois. I brought the vehicle to them on seven different occasions between October-2021 and now. Even though they were able to reproduce the problem, they say they don’t know how to fix it. So, they made minor repairs each time to different electrical and drive train systems in hopes that the malfunction will cease. After 10 months and 7 attempted repairs, my vehicle is still malfunctioning. The dealership instructed me to contact the corporate level Honda Customer Service Department, which I did on July 8, 2022. I was issued a case number and a customer service representative, Walter, to assist in resolving this problem. After many follow-up phone calls to them, they will not return my call to discuss my vehicle. I recently contacted the Elmhurst, IL dealership and spoke with the service manager, David Abraham, who said he would follow up with Walter. However, I still have not been contacted. I am very concerned for my safety and the safety of my two teenage children who are now driving my vehicle. This will undoubtedly lead to a collision if not repaired.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480055August 18, 2022
TIRES:TREAD/BELT
The contact owns a 2006 Honda Odyssey equipped with Michelin Tires. Tire Line: PAC Tire Tire Size :235/710R460A. The contact stated that the tire tread was low and he was unable to have the tires removed and replaced. The TPMS warning indicator illuminated and rendered the system inoperable. The contact called several local dealers Honda Service of Omaha 4111 S 144th St, Omaha, NE 68137(402) 408-1000, O'Daniel Honda Service123 Beverly Dr, Omaha, NE 68114(402) 393-7801where it was informed the tires have been discontinued and/or the machine for removal was not available. The vehicle was not diagnosed or repaired. The manufacturer was notified and referred the contact to the NHTSA Hotline. The vehicle mileage was approximately 197,243. The tire mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479488August 16, 2022
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
When I come to a complete stop and the start/stop motor goes into idle mode (shuts the engine down), I have a problem that occurs after it. It is unpredictable but when I come out of the idle and the engine is supposed to kick back on, my minivan stalls out. This has happened in heavy traffic areas and it takes 30 seconds to a minute to get the van to turn back on as the electrical system malfunctions. Big safety issue that can be scary in the moment. There are error messages that come up on the dash including "Collision Mitigation System Problem", "Brake System", and the center console system will restart. This problem doesn't happen when I disable the start/stop motor as it doesn't go into idle-stop mode. I have read through online forums recently and it appears this issue has happened in other Honda models dating back to 2016 models. This is clearly an issue across years/models and needs to be addressed. The local Honda dealership said they haven't heard of this problem and couldn't replicate. Therefore, there was no repair provided.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479608August 16, 2022
ENGINE, POWER TRAIN
My 2020 Honda Odyssey the engine stalled while I am driving. It isn’t the first time in part two years. My first complaint to the dealer on 2020, the first time my engine stalled when I was moving to the Parking. The engine stalled and all the lights on on the dashboard with a big bang sound. I restarted the car and my car can drive again. I bought it to the honda dealer at puente hills and they told me stop to use the brake hold system while I am driving. After a few weeks later , I have the Same problem again when I made a right turn. After the turn , my car engine stalled again and I almost got rear end from the car behind me. I needed to restarted my car to drive again. After that I drove to other honda dealer at West Covina to check my car and they was unable to find any problems. They told me to take videos when the happenings again. My car was fine for almost two years. My car engine stalled again while I was driving also with the Big Bang sound and all the light on on the dashboard. But I don’t need to restart my car on this time .because the engine start again after all the lights off from the dashboard . I just need to pass the drive button to move my car. I feel so dangerous. I bought my car honda dealer to check and they told me my throttle have carbon buildup so I paid for them to do it. But I am still feeling unsafe and it’s a unacceptable situation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479280August 15, 2022
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
The passenger side, rear sliding door does not engage in the locking mechanism. It intermittently lacks securely latching. In looking into the door, it appears that the actuator is not engaging properly. Upon researching this for a few minutes, I do see that there were recalls on 2018-2019 Honda Odysseys (as well as other models of Hondas). My car is a 2019 Odyssey. I have called Honda about this issue and they do not acknowledge this recall in regards to my VIN. Service Bulletin 18-128 in Nov. 2018 I do not understand the method used to determine which cars are impacted by the recall, or rather how mine is not (yet) included when I clearly have a faulty door latch which can potentially harm my children and other passengers. The door has automatically reversed from opening to closing halfway through and has come very close to hurting my daughter. Please get me a recall notice/repair notice (online would be fine!) asap so that I can get this taken care of immediately. https://static.nhtsa.gov/odi/rcl/2018/RCRIT-18V795-2903.pdf Sincerely, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479238August 14, 2022
STEERING
Problem is the bolt that holds serpentine belt tensioner on has broken on twice in the last year. Why I am reporting this because the last time it broke I almost had a head on collision on 2 lane road belt broke as I was going around turn lost control of my steering barley missing the on coming vehicle and ditch on opposite side of rode. Ps this must have happen before I bought the vehicle because the bolt I removed that broke off was numeber 12 strength which could not find on internet to replace the bolt honda uses is a #10 strength.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478984August 12, 2022
AIR BAGS, STRUCTURE:BODY, ELECTRICAL SYSTEM
It is very common for the vehicle model to experience water intrusion toward the back lift gate because of rain. This can cause electric problems with the vehicle that can result in property damage or death. Airbags may not deploy due to water damage as well. Theses vehicles should be recalled as soon as possible. Most owner are not aware of this issue because they park vans in a garage. Please investigate this matter and issue a recall
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478721August 11, 2022
POWER TRAIN
My van regularly hesitates from the stopped position. This often causes a safety hazard when turning right into traffic or making a left turn because I am not able to accelerate for several seconds and the vehicle feels as if it is stalling out. It is a known mechanical defect with Honda and they do not currently have a resolution. When reported, I was told the mechanical system defects to switching through all the gears before accelerating, causing the delay. I have brought the car into the dealership once regarding the issue and have been dealing with Honda headquarters with no resolution. Not only does this cause performance issues, there have been several close calls when I try to accelerate entering highway or making sharp turns
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478348August 9, 2022
ENGINE, FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
We had driven less than half a mile, and we’re sitting in traffic to turn when all of the warning lights came on and the van shut off. We restarted the car and the same thing happened. Then there was a popping noise and smoke began coming from under the hood. Within 2 minutes the van caught on fire. The entire engine compartment burned, as did the windshield and part of the dashboard.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11478366August 9, 2022
BACK OVER PREVENTION: WARNINGS
Brought the car in to get fixed for a static issue on the stereo. And it would no longer beep when getting close to a object backing up
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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