Honda Odyssey Complaints

12,890 consumer complaints on file.

#11501722January 13, 2023
TIRES:SIDEWALL, TIRES:TREAD/BELT, TIRES:BEAD
Mastercraft Stratus As size 235/65R17 While driving on highway tire pressure light illuminated then immediately proceeded to tire shop to check tire . Then found left rear tire had a ball and saw the sidewall bead protruding. I had a shop dismount the tire and they mentioned they have seen this before where the inside of the bead started to come apart. He saw the brand and mentioned it seems like they haven’t fixed the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501576January 13, 2023
FUEL/PROPULSION SYSTEM
The low pressure fuel pump has failed. Honda has issued recall #21V215000 in March of 2021 regarding this issue on almost a million vehicles. My vehicle has failed, leaving me without transportation in the winter. Thankfully the car just failed to restart and I wasn't in traffic but this could absolutely happen to others (as described in the recall) so it is apparent that Honda was not genuine in their attempt to fix this problem as there are obviously other models in the year & model range they recalled that are being exempted from the recall that are destined to fail.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501618January 13, 2023
TIRES
The contact owns a 2002 Honda Odyssey equipped with Michelin Tires, Tire Line: Defender XT, Tire Size: 225/60R16, DOT Number: AP3V047X. The contact stated while replacing the driver's and passenger's side front tires, the contact noticed chunks of tread detaching from the tires. The tire retailer was made aware of the failure and informed the contact that the failure was caused by driving on gravel roads. The tires were replaced. The manufacturer was made aware of the failure and referred the contact to the tire retailer. The tire failure mileage was 59,000. The vehicle failure mileage was approximately 249,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501226January 11, 2023
ELECTRICAL SYSTEM, STRUCTURE:BODY
GOODMORNING, I bought my car honda Odyssey 2018 model, on August 20th, 2018, from Honda of Clearlake, in League City, TX, the day they opened new location, this car has been giving us trouble since then. when under warranty the sunroof motor became faulty. I agree that they repaired it but took more than a week to get repaired. The car has less than 30000 miles now, last year November when I was driving car started showing up multiple warning lights, and tail gate not closing and locking and took the car dealer service center and without proper multi point inspection they ruled out its poor battery and changed it. Within a week again the same problem started appearing, took the car to dealer service center and took almost more than week to do inspection and stated that, there is a faulty weld and leak on back tail gate hinges in car and water is seeping into electrical system which is on driver side rear in between plastic trim and main body. this caused a short circuit and multiple warning lights turning on. electrical system and carpets were damaged, and they recommended to change whole harness and electrical components which will be more than $6000.00 After a week they stated that it has a faulty caulk on roof were water seeping through, Honda of clear lake service advisor [XXX] agreed that he have come across multiple cars (3 or 4) in same dealer ship with same problems. nobody knows how many dealers service centers had same problem. This is clearly manufacturing defect and Honda corporate don't want to make this issue a recall. they agreed to replace components, but we have to pay the labor which we agreed, but it's been more than a month which they can't repair and give back our car. now I think this leak issue and the issue, I mentioned earlier (faulty sunroof motor) is somehow related. I would request you to probe an enquiry into this issue which, can be an electrical and fire hazard and rule out to be a recall from Honda side. Thanking you INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501066January 10, 2023
SEAT BELTS
The contact owns a 2019 Honda Odyssey. The contact stated that the driver's side third-row seat belt had detached; however, the buckle was still intact. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500427January 6, 2023
ELECTRICAL SYSTEM
We purchased a 2022 Honda Odyssey EXL and shortly after purchasing it the driver's rear door sliding door stopped unlocking and it won't lock if it's unlocked. This prevents the ability to lock the door using the remote locking feature it also prevents fueling the vehicle if the lock is unlocked because the fuel door will not open if the door is unlocked. We took the vehicle in August 26th 2022 to Honda dealership and the dealership tested the lock switch and it still didn't work so they said that it could be the BCM and that has been on back order since August it is currently January 6th 2023.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500146January 4, 2023
POWER TRAIN, LANE DEPARTURE: BLIND SPOT DETECTION
Own a 2018 Honda Odyssey Touring w/10 Speed Transmission just outside the powertrain warranty. The current Mileage is 115,863 miles. On 1/2/2023, while my wife was driving, she experienced severe jerking and gears slipping in Drive. The car continued to drive, but there was hesitation in gearing. The following day (1/3/2023), hesitation rapidly turned into the complete failure of the van to go into reverse. The car would not engage reverse, started blinking R, and was freewheeling like it was in neutral. Suddenly, the dash indicated transmission system failure + blind spot warning failure. All modes, Drive, Sport, Neutral, and Reverse, were flashing. Wife was able to get the van home, and I immediately took it to the dealership. The following morning, 1/4/2023 (today as of this writing), the dealership notified me the tech observed what he called “a death code,” indicating the transmission must be replaced. $11,000 repair is underway as of this writing. The problem is exactly similar to this reported and others in Odyssey Consumer Forums. It appears to be a Transmission Manufacturing Defect by Honda Car. Answers to questions: 1) Component Malfunction is Transmission System - and ADAS/Blind Spot. 2) Car was slipping and jerking on the motorway in the middle of high-speed traffic and trucks, endangering our safety. 3) Problem was reproduced 100% of the time personally and by the dealership personnel. 4) The dealer indicated a “death code” and that the transmission must be replaced. 5) Transmission system failure + blind spot warning failure, all modes, Drive, Sport, Neutral, and Reverse, were flashing the letter associated with the gear/mode selected.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499342December 29, 2022
ELECTRICAL SYSTEM
The speakers of our Odyssey crackle and pop despite completing the recall (MOST bus connectors) recommended by Honda. It has progressed to affect the entire infotainment unit. The unit shutdowns repeatedly while driving which means that the backup camera fails, as well as any navigation one is using while traveling. The hands-free phone features are also affected as one cannot connect their phone to the car. We've attempted repairs at the Honda dealership but they have been unable to provide a permanent fix. Each time they try to replace a connector or un-kink a wire, the problem returns within days. Most recently, the battery died and the car was unable to start due to the constant restarting of the infotainment center.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498927December 27, 2022
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
Not sure about which component failed and put my family and I in significant danger. We had just come to a stop at a traffic light at the end of a highway exit ramp when the car shut off without warning. Completely off. Hazard lights didn’t even work. Nothing worked. Took a minute or two until the vehicle restarted as if nothing had happened. Cars were coming up fast behind us and had to move quickly to get around us. This was late at night so we were hard to spot without any working lights. Thank the Lord no one was injured. I suspect it has something to do with the idle-stop feature. This incident happened within the last 2 hours so it hasn’t been reproduced or confirmed by a service center. Please require Honda into issue a recall for whatever caused this defect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498895December 26, 2022
FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I have a CMBS issue. Nothing around that would trigger it just driving through an intersection and the CMBS came on and basically just stopped the car for no reason. I get these "BRAKE" messages mostly when the car in front of me is turning right and the Odyssey doesn't think I slow down enough. I know the car is turning, the Odyssey doesn't. I've also had it come up a couple times while going around a curve, I think it detected the oncoming traffic as being in my lane and it told me to "BRAKE". I have video files to prove from my dash cams but I could not upload these files here. Honda dealer misdiagnosed to replace power distribution module but it did not fixed and I found other Honda vehicles has the same CMBS issue. Hoping you got some resolution. Thanks.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498548December 22, 2022
POWER TRAIN, ENGINE
The vehicle has a very significant delay in accelerating from a stop or slow roll. Often the delay is up to 2 or 3 seconds and has caused several near misses when attempting to cross traffic. It's inconvenient and more important, a safety problem. Upon research I have discovered it is a wide spread issue among Odysseys in this generation. It seems to be an issue with cars equipped with either the 9 speed or the 10 speed transmission.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497872December 17, 2022
SEAT BELTS, SEATS
While breaking, rear driver’s side passenger seat disengaged. Our 8 year old son was in seat with seat belt on. Upon breaking the seat propelled him forward. His face hit drivers seat and he was lacerated and concussed. Not only did the seat locking mechanism fail, but seat belt lock did not engage or prevent him from being flung. Brought vehicle to dealership same day as incident. They claim to have attempted to recreate incident, but used an adult male (instead of a 50lb “dummy”). Because they couldn’t recreate the unlocking of seat or explain failure of seatbelt to restrain, was told nothing is wrong and they attempted to “close the case” with nothing fixed, replaced or explained.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11497701December 16, 2022
VISIBILITY/WIPER
THE FACTORY TINT IN THE SIDE WINDOWS HAS BECOME ..WAVY..THEREBY SEVERELY DISTORTING THE VISIBILITY! THIS IS SEVERE AND DANGEROUS, PLEASE RECALL FOR THIs two views show distortion through the window,.. the other is actual view through the atmosphere!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497586December 15, 2022
STRUCTURE:BODY
The contact owns a 2020 Honda Odyssey. The contact stated that the vehicle was leaking water from the roof seam near the driver’s side rear of the vehicle. The leak caused water to form a puddle in the trunk tray compartment of the vehicle. The contact had taken the vehicle to the dealer who resealed the roof seam. The manufacturer was made aware of the failure. The approximate failure mileage was 23,900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497376December 14, 2022
VEHICLE SPEED CONTROL
Our van regularly hesitates when to accelerate from a stop. Example, when turning left across traffic, depressing the accelerator will provide some speed to get into the intersection, then it becomes unresponsive. Letting up and pushing the accelerator will cause the van to move again after about .5 to 1 seconds. Often the accelerator has to be pushed all the way to the floor, which causes the van to move aggressively once it does start to respond causing the tires to spin out. This has been happening since the vehicle was under warranty, however, the dealer wasn’t able to find an issue. While the performance issue is annoying, this becomes a safety issue when stranded out in traffic. There are no service lights on before, during or after the incidents. It seems to happen more in winter, but we have experienced it throughout the seasons. It also occurs whether eco mode is on or off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496893December 10, 2022
ELECTRICAL SYSTEM
Back-up camera screen is black and only shows guide-lines.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496350December 7, 2022
ELECTRICAL SYSTEM, STRUCTURE:BODY
DEATH TRAP Front windows open and close by themselves while driving - dangerous for kids and pets in car Sliding doors on both sides do not work properly - do not latch - passenger door doesn't slide open or closed Door locks unresponsive - last week only driver's door and tail gate would unlock and open
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496283December 6, 2022
ENGINE AND ENGINE COOLING, ELECTRONIC STABILITY CONTROL (ESC)
The contact owns a 2019 Honda Odyssey. The contact stated that she was involved in an accident and that the grille shutter malfunction warning alarm and "power down" message were illuminated. The vehicle was taken to an independent mechanic shop, where it was diagnosed that the distance calibration sensor needed to be replaced and that the vehicle was inoperable. The vehicle remained at the mechanic's shop awaiting the parts for the repair, which were on backorder. The contact made a local dealer aware of the failure and was advised to file a complaint with the NHTSA hotline. The manufacturer was made aware of the failure and a case was opened. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496045December 5, 2022
UNKNOWN OR OTHER
Right sliding door will not fully close. It gets a few inches from being closed, then reopens all the way.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496084December 5, 2022
ELECTRICAL SYSTEM
The car shuts off when stopped at intersections. We have taken the car to Honda several times and they have been unable to find any problem with it. The message we get is "The system has lost power. Push and hold the power button for more than two seconds to enable the system."
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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