Honda Odyssey Complaints

12,890 consumer complaints on file.

#11537514August 9, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The automatic emergency braking system will apply the brakes and try to slow or stop the car when there is nothing in front of the vehicle. This could cause a car following to hit my vehicle because they would not expect my vehicle to suddenly slow or stop. The service center at my Honda dealership was told of the issue and said this was normal. They did not think the system needed to be looked at. The vehicle does not have any warning lights or messages. When the brake is applied my the vehicle the dash indicates that the brake has been applied.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11537437August 9, 2023
BACK OVER PREVENTION: WARNINGS
HI, A driver of a 2021 Honda odyssey EX-L struck and ran over my 6 yr old child, driver was unable to see the child sitting on the driveway ground from his view, If this Honda odyssey EX-L would have Parking Sensors this accident would be avoided. I urge you to request Honda to install this feature in all Honda Odyssey models as this feature can save lives. Thanks
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11537130August 8, 2023
SEAT BELTS
The contact owns a 2019 Honda Odyssey. The contact stated that while her grandchild was seated in the third-row driver-side seat, the seat belt became twisted around the waist and he became stuck in the seat belt. The contact unbuckled the seat belt but the seat belt failed to retract and loosen the child from the restraint. The child began to scream in pain as attempts to loosen the belt made it tighter. The contact called the authorities who sent the fire department to assist; the fire department was forced to cut the seatbelt to release the child. The child sustained red markings around his waist but did not need any medical assistance. The dealer and the manufacturer were both notified of the failure but neither provided any assistance. The vehicle had yet to be repaired. The failure mileage was approximately 59,000.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11537140August 8, 2023
POWER TRAIN
When accelerating from a stopped position, the car occasionally hesitates and then suddenly surges, especially when turning into traffic with vehicles fast approaching. After hesitating, the car accelerates rapidly with the tires screeching. Similarly, when travelling at slow speed, perhaps 40 MPH, and accelerating into a neighboring lane, the car quits accelerating for a brief moment before rapidly accelerating again. I can hear the transmission clunk occasionally as it selects another gear. It's as if the electronic communication between the engine and the transmission is lagging. The Honda dealer indicated the transmission and engine are fine. The brief second or two acceleration delay before overreacting has been embarrassing and I fear dangerous. The car has always behaved this way but it has gotten worse the last couple years. Currently have 54k miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11537078August 8, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, LANE DEPARTURE: WARNING, FORWARD COLLISION AVOIDANCE: WARNINGS
While driving in highway construction zones the car's lane departure system attempted to steer the car along lane markings set before the construction zone was established. In several instances this caused my car to steer, contrary to my steering input, towards Jersey barriers and dangerously close to a collision. The car's collision warning and automatic braking systems then engaged and applied the brakes regardless of following traffic. After the first instance, luckily in light traffic, I became aware of this issue and aware of how to quickly defeat these safety systems. After several additional instances, some in traffic at highway speed, I determined the lane departure system was more dangerous than helpful and I suspended it by a simple dashboard procedure. I am now able to negotiate construction zones without issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536945August 7, 2023
POWER TRAIN, ENGINE, UNKNOWN OR OTHER
Engine failure, requiring all new ignition coils and spark plugs (62,000 miles). Car ran well for 3 weeks, and resumed having acceleration issues, engine/transmission judder and check engine light returned. Brought back to mechanic and replaced a failed ignition coil. Was directed by the mechanic to bring to a dealer if the issue continues as it's likely due to a cylinder issue which is causing ignition coils to fail. Brought to dealer with engine and transmission issues. Diagnosed as bad transmission fluid requiring flush and fill 3 times: $850. Told that there are no engine issues as a result of diagnostic. Drove car home (4 miles), and engine issue became worse with flashing check engine light returning light, jerky drive and no acceleration. Brought back to mechanic and diagnosed with piston ring failure requiring extensive engine work, including but not limited to piston ring replacement, cylinder/piston rehab. I have contacted Honda corporate requesting action as it's just outside of powertrain warranty. Claim has been pending for 2+ weeks. Vehicle is parked at dealer pending resultion. Unsafe to drive for mechanical reasons, and car is subject to stall. Only able to drive slow speeds, for short duration.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536756August 6, 2023
ELECTRICAL SYSTEM
Passenger sliding door automatically closes intermittently while opening has been an ongoing issue at one point closed on my youngest daughters leg smashing between door and door jam. Understanding it opening while closing because something was in its path but not closing during the point operation. This is been reported to the dealership many times also gave them a video of it happening, told if we don’t see it we can’t fix it.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11536677August 5, 2023
UNKNOWN OR OTHER
I am not getting recalls done at Autonation Honda because they tell me that Honda has not been providing rear view camera. This has been going on for 2 years. Honda does not care for its customers! I went to Autonation Honda 3 times - 25 January 2023, 25 April 2022 and 28 December 2022. Even today (5 August 2023), I am told that Honda still has no parts. Honda used excuse of COVID for long time and has been selling its vans without any shortages. This is height of carelessness from Honda. So, I want to lodge complaint against Honda for the negligence of its duty. Thanks.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536440August 4, 2023
ENGINE
Its a defective torque converter
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536545August 4, 2023
AIR BAGS, UNKNOWN OR OTHER, SEAT BELTS
All cars slow down on the on the highway at construction area due to some debris flow. I slow down immediately. after that my seatbelt belt not retracting (stop working) and Air Bag sign was displayed. I took the car to the dealer and also contact HONDA (Corporate) by Live chat. Honda Corporate mentioned the following warranty is part of the Seat Belt, SRS system, and Airbag. As per the Honda warranty, all repairs must be complete without any charges. But I got the attached invoice(Cost of repair) to Fix the issue with the SRS system, Seat Belt, and Air Bag issue. According to the Honda warranty App parts and Labour must include I opened a claim with Honda (Case [XXX]) but so far I didn't hear from them. As per my understanding Safety issue related to my car must be fixed without any Charge. Also, Dealer must communicate with HONDA. So far I open a claim with insurance but not required because Honda must take care of or look at the Seat belt/Air Bag/SRS system. As per my understanding Issue with SRS system and AirBag are related with seat belt (Part of on function) See attached diagnosis Report from Honda Dealer. continues for 15 years or 150,000 miles, whichever comes first. Warranty Coverage Honda will, at its option, repair or replace any Honda seat belt component that fails to function properly during normal use. This includes all parts and labor charges. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536577August 4, 2023
SUSPENSION, STEERING
The original tires on this car needed to be changed around 20k miles. I asked the dealer to align it in 2021 after getting new tires. I barely put 8k miles per year on this minivan. Recently when I went for a rotation I was told that they are wearing unevenly. I went to get an alignment and was told that the rear driver Camber was out of spec and the rear passenger toe was out of spec. The problem is that you are unable to make those adjustments on the rear. This means that it came like this out of the factory and is rapidly wearing tires on the vehicles. I did a search online and found other people from 2019 model years who experience this issue. I had the knuckle on the passenger side replaced for $900. But then found out about the drivers side toe being out of spec. I find this abominable that the car came from the factory out of spec in the steering/suspension. There's no way i could have hit something hard enough to knock it out of spec without there being other damage to the car. I would like honda to reimburse me the cost and to fix the steering knuckle for the rear drivers side. I also would like a safety notice issued to people that their tires may wear rapidly due to inability to adjust camber/toe on the rear. I only noticed now when i go to get the tires aligned. Its been 5 years i had the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536243August 3, 2023
UNKNOWN OR OTHER
The right-side sliding door for the rear seat row has a recurring malfunction. When the vehicle is locked and not running the sliding door will open a small bit, all by itself. It will remain stuck in this position and the electrical sliding door mechanism will not operate it. No one can exit or enter the vehicle using that door. The door can be forced to the full open position with substantial exertion by an adult male. It will then close and the electrical opening/closing mechanism will work alright for some time until the problem occurs again. This vehicle is available for inspection upon request. The vehicle dealer service department said they had seen this problem before in other vehicles. This component of my vehicle has not been inspected by the manufacturer, police, or others. When this problem occurs, a warning message is displayed on the vehicle electronic dashboard saying "Right sliding door problem."
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536402August 3, 2023
AIR BAGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
While approaching an intersection, a 4 door sedan in front of me rapidly applied their brakes to stop for a yellow light. I did not see they had stopped in time, so I rear ended them. The impact was so severe, the engine from my 2022 Odyssey was pushed into the firewall and most likely is totaled. If the Collision Mitigation Braking System (CMBS) initiated, it did not occur before I slammed on my brakes. The airbags also did not deploy. The car is undriveable. I was taken to the hospital and was found to have a hand injury from most likely my hand hitting the dash. My neck has whiplash and upper back/sternum is sore. I am being referred to an orthopedic surgeon for further hand evaluation. I am confused why the CMBS didn't react quicker and/or more aggressively as well as why didn't the airbags deploy?
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11536194August 3, 2023
SEAT BELTS
We purchased a brand new Honda Odyssey and when driving my 7 year old son began playing with the seatbelt. The seatbelt became wrapped around his neck and went into locked position so it couldn’t be loosened. I thankfully was near a restaurant so was able to get scissors from them and had to cut the seatbelt off my sons neck to free him! It was terrifying that I couldn’t release the belt from his neck and I’m lucky I was able to get scissors to free him! The seatbelt should not automatically lock if retracted all the way! There should be a release button! I went to the dealership to get the seatbelt replaced and they are charging over a thousand dollars! Like I said, brand new van and I had no other option but to save my son from strangulation by cutting the seatbelt free!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536044August 2, 2023
ENGINE, FUEL/PROPULSION SYSTEM
This is a problem with the car’s variable cylinder management. It causes the spark plug to degrade, the engine cylinders fill with oil and damages the piston rings. This has happened to me on my 2016 Honda Odyssey which has less then 50,000 miles. When the engine cylinders misfire while driving, it causes sudden loss of power and an inability to drive. The repairs are very costly. There was a class action lawsuit aimed at this very problem in the 2008-2013 Honda Odyssey - Honda settled the lawsuit March of 2014. Honda extended the warranty and would fix the issue on the existing 2008-2013 Honda Odysseys. Honda has not fixed the problem and they continue to sell vehicles with this known issue and not disclosing it to their customers. It remains a safety issue while driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536189August 2, 2023
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, LANE DEPARTURE: ASSIST, LANE DEPARTURE: WARNING
Honda 36160-THR-A81 Camera Monocular for 2019 Honda Odyssey 36160THRA81 Honda Sensing Camera Monocular system failed giving ACC- Adaptive Cruise Control Problem, LKAS - Lane Keep Asset Problem, Collision Mitigation Problem, Road Departure Mitigation System Problem, Auto High-Beam Problem, Brake System light on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535944August 1, 2023
POWER TRAIN
My 2018 Honda EX-L RES has ZF 9 speed transmission and noticed following safety issues. 1. When I stop at the stop sign or red lights, then I push a gas pedal to take off right away the transmission is not engaged, rather booming sound and 3 second after it squeals the tire. It is very dangerous when I make right turn after I stop as cars in the main lanes may have hit me as my transmission does start right away. 2. When I drive local in 20-30 mph, the gear is 2,3 and 4 and the gear is shifting down hardly when I am off the gas pedal and it make my card terriblely slow down as I feel like I push the stop pedal and cars behind me honks as they think I doing a sudden stop.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535691August 1, 2023
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS
Front windshield camera, controls adaptive cruise control, lane keep assist, lane departure mitigation, front collision mitigation, auto high beam, all the lights came on and all the features stopped working. We were 1500 miles from home when this happened had it repaired at a dealership $1300. I called Honda corporate and after 2 days a customer service representative called me back. He told me the vehicle was 2500 miles out of warranty and it's a car and cars are going to break down. That I should drive it back home and have the dealership repair it and they might be able to help with some kind of reimbursement. I did not want to drive it that far without all the systems functioning so he said well that's on me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535730August 1, 2023
POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:CLUTCHES/BANDS:ACTUATORS/SOLENOIDS
The contact owns a 2019 Honda Odyssey. The contact stated while driving at an undisclosed speed, the transmission failed to properly shift into gear. The vehicle was taken to the dealer, who informed the contact that the solenoids needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535640July 31, 2023
ELECTRICAL SYSTEM, STRUCTURE:BODY
After rainfall water is leaking into the rear fuse box compartment located behind the 3rd row seats and causing the tailgate control module and other parts to fail. The tailgate does not have any power and cannot be opened or closed with the fob or the push buttons located in the tailgate or in the dashboard area. The tailgate cannot be locked as the latch does not engage and it can be very risky to drive the vehicle as the tailgate might come open while driving. There might be some opening on the roof of the vehicle from where water is leaking into the fuse compartment and causing this hazardous situation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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