Honda Odyssey Complaints

12,890 consumer complaints on file.

#11637656January 22, 2025
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I was driving in light snowfall when several alerts notifying me that the radar sensor was not working. This is common in snow fall. Later I cleared off the radar unit cover (The Honda logo on the front of the car). The alerts remained. I took it to the dealer and they dubiously told me it was "damaged by snow". This is impossible. It was light snow. There was no collision or impact. This device should be durable. It has no moving parts. But Honda wants me to believe that it simply stopped working from driving in a light snow. They want $1300 to replace. How do I know the next one won't conk out after the first snowfall? These units should have a lifetime warranty with only exceptions for collisions or impact damage. If the unit is damaged by snowfall, it's clearly too fragile and should not be on the market. It's a HUGE safety concern that the vehicle's advertised safety systems can be toppled like a house of cards from one light snowfall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11637584January 22, 2025
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The automatic braking system activates randomly when merging onto a highway if you do not have your signal activated, and cross a lane line, at the moment you merge onto the highway. I understand that it is the law that you must signal a lane change, however failure to do so should not result in the vehicle slamming on the brakes, especially when you are attempting to increase speed merging onto a highway. When this happens, it is incredibly dangerous. On [XXX] at [XXX] p.m. I was merging onto [XXX] from [XXX] in Illinois. As I was merging onto [XXX], the emergency braking system slammed on the brakes, and alerted me of a possible collision. The car behind me almost ready ended me. The roadway was free and clear. This occurred as I was passing through the lane markings from the on ramp to the expressway. I do not remember if I had my signal on. I do not have exact dates when each of these incidents have occurred, but is happened at least 5-6 times in the year that we have owned the car. There is an ongoing investigation by NHTSA for Honda's emergency braking system, which according to this article has been expanded to 2023 model years including Odyssey [XXX]). I think the investigation should be expanded to include 2024 model years as well. If any other information is needed please let me know. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11637218January 21, 2025
UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS
Multipurpose camera malfunction.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11637219January 21, 2025
AIR BAGS, UNKNOWN OR OTHER
Dear NHTSA, I am writing to report a serious safety concern with my 2023 Honda Odyssey (VIN: [XXX] ). On [XXX], while driving at 45mph, the front and left side airbags deployed suddenly without any impact or collision. There were no other vehicles involved, and no visible damage to the car was apparent. The only indication was the "SRS Airbag Deployed" sign on the dashboard. Upon inspection by Honda of Leander, minor damage was found at the bottom of the vehicle. However, the insurance inspector (Brian, +1-832-418-4052) confirmed that this minor damage should not have caused the airbags to deploy. The airbags deployed without any impact, and only the side airbags were triggered, suggesting a malfunction similar to the recent recall affecting 2020-2022 Honda models [XXX] ). Honda has issued a recall for over 750,000 vehicles due to a defect in the front passenger seat weight sensor. This malfunction could cause the airbag to deploy unintentionally, even when there is no crash, posing a significant safety risk. The recall affects various models, including the Accord, Civic, CR-V, Pilot, and Odyssey from 2020-2022, as well as several Acura models. Given the potential safety risk this malfunction poses, I urge the NHTSA to investigate this specific incident and consider extending the recall to include 2023 Honda Odyssey models. While my family and I were fortunate to be unharmed, this issue presents a serious threat to others and has resulted in the vehicle being totaled, causing us significant financial loss. I respectfully request appropriate action be taken. Please feel free to reach out to me if you need any further information, including photos and videos. Sincerely, [XXX] [XXX] , [XXX] Vehicle Information: 2023 Honda Odyssey, VIN: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11637106January 20, 2025
VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
At various times since we have owned our van, when the gas pedal is pushed, the car will not move for a few seconds. It will then go, but it’s not smooth. I can never recreate this issue, since it seems to happen randomly. I had it happen today, and it lasted longer than a couple of seconds. I was thankful I was just leaving my neighborhood and not trying to turn onto a busy street.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11637206January 20, 2025
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
Regularly maintained my Honda Odyssey Elite. Suddenly get warnings for all safety elements while driving - adaptive cruise control, Lane keeping assist, collision mitigation system, road departure mitigation system, auto high beam headlight. Recommended to report as this seems to be a common thing with Honda and needs to be a recall. Dealership wants me to change out the radar sensor in the front which seems to be the root cause. Lots of other Honda Odysseys having the same safety issue as reported on NHTSA website.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636739January 18, 2025
ELECTRICAL SYSTEM
Water intrusion near rear tailgate control box. The circuit board was ruined by water and the automatic tailgate was at first malfunctioning and then would not function at all. The circuit board had to be replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636425January 17, 2025
STRUCTURE:BODY
Our 2018 Honda Odyssey has continued to experience power sliding door issues that were initially addressed by NHTSA campaign numbers 18V795 and 20V437000. Our vehicle underwent the recommended repairs in both campaigns. The vehicle is available for inspection upon request, and the problem was reproduced by a dealer. In short, after undergoing both warranty repairs, the same problems gradually cropped up again. When attempting to close the door with the power-close button, the sliding door would sometimes stop about three-quarters of the way, and then open fully again. This would happen even when nothing was obstructing the sensor. This happened on both sides of the vehicle (i.e., both sliding doors), and eventually the doors ceased working altogether (albeit at different times) and we brought the vehicle to Honda for a non-warranty repair. The dealer was able to reproduce the problem in both doors, and they made the necessary repair in both cases (see attached invoices). Now, very similar issues have cropped up again, and our concern is that the initial warranty repairs may not have sufficiently addressed the root cause of the issue with these sliding doors. Once again the door sounds like it isn't latching completely. It's hard to describe, but everyone knows the sound in a vehicle when a window or a door is cracked just a little bit. The sound is exactly like that. The dealer told us that moisture intrusion and/or a latching issue may have caused this problem, and we also experienced a severed cable. Word for word, these are almost exactly the issues that campaign numbers 18V795 and 20V437000 were intended to address. If these are indeed the same issues that were the focus of the two recalls, then our vehicle is at risk of the same safety failures, i.e., the sliding doors opening while driving, failing to latch, and/or the snapping of the outer door handle cables due to moisture intrusion.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636666January 17, 2025
UNKNOWN OR OTHER
Power tailgate problem displayed on dashboard. Suddenly stopped working. Constant dinging noise when driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636419January 17, 2025
ELECTRICAL SYSTEM
The infotainment screen goes in and out. The screen makes crackling sounds and just goes blank. Causing problems with gps, sound, back up camera, emergency help feature etc. nothing functions. Extremely dangerous. When you rely on your GPS and the entire system malfunctions it is so dangerous. Honda had recalls on previous models for the same feature. They need to extend the year to 2023 models as well for faulty wiring. They are trying to charge thousands to replace a system that they have admitted has these issues at no fault of the consumer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636204January 16, 2025
ENGINE, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
Did not control speed sometime up and down engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636212January 16, 2025
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, LANE DEPARTURE: ASSIST, LANE DEPARTURE: WARNING
ADAS system has failed. Out of the blue, multiple warning lights have came on at the same time. This failed system is a danger by taking away some important safety features of the vehicle. -Collision mitigation system problem -Auto high beam problem -Road departure mitigation system problem -lane keeping assist problem -adaptive cruise control problem Vehicle has been taken to local mechanic to check codes. Codes cleared yet returned immediately. Seems to be an issue with a multipurpose camera in the front.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636221January 16, 2025
FUEL SYSTEM, GASOLINE, BACK OVER PREVENTION: SENSING SYSTEM: CAMERA, BACK OVER PREVENTION
See attached document for complaint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636278January 16, 2025
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Infotainment system - while driving suddenly there is a cracking/ shrieking startling noise and infotainment system goes off shutting down ( network communication lost sign comes on) and the screen goes blank. No camera works. Radio and all electronic display goes off for a couple of minutes. Slowly, it begins to come back to life by itself in a couple of minutes. This happens randomly on and off. In last 4 weeks, it happened at least 15 times while driving. Honda dealership has my car for three days without a diagnosis or correction.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636333January 16, 2025
SEATS, AIR BAGS
Dear NHTSA Representative, I am writing to formally express my concern regarding the failure of Honda to notify me of a safety recall related to my vehicle, as required by 49 U.S.C. § 30119. As a current owner of the vehicle in question, I was never informed of the recall despite actively driving the car with my children, unknowingly putting our safety at risk. According to the law, manufacturers are obligated to obtain up-to-date owner information from state DMVs and notify all registered owners of safety defects or noncompliance issues. This lack of notification not only violates the legal requirements but also leaves me deeply concerned about how such an oversight occurred. As a consumer, I expect manufacturers to prioritize safety and follow mandated processes to ensure proper communication. I kindly request that you: Investigate why I was not notified of the recall in accordance with federal law. Take appropriate action to ensure no other current owners face similar risks. Provide a formal response outlining the steps being taken to resolve this issue. Thank you for your attention to this matter. I trust that you will treat this situation with the seriousness it warrants and look forward to hearing back from you promptly. Sincerely, [XXX] [XXX] [XXX] VIN: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636038January 15, 2025
FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The present complaint alleges as follows: 1. Honda has a defective design in the Advanced Driver Assistance Systems (ADAS) of all Honda Odysseys, models 2018-2023. 2. Namely, Honda has placed the RADAR behind the large HONDA emblem on the front grille. This causes the radar to give a "RADAR OBSTRUCTED" warning, which disables all Advanced Driver Assistance Systems in the car (Automatic Emergency Braking, Adaptive Cruise Control, Forward Collision Warning). 3. The "RADAR OBSTRUCTED" warning cannot be reset by restarting the vehicle or disconnecting the battery, requiring recalibration of the RADAR at the cost of $800 each time since it takes several hours to do (per Dealership). 4. The official Honda Odyssey Forum online has countless complaints on the same issue without resolution by Honda. 5. Honda has acted in bad-faith towards their customers since this defect impacts the vehicle's advanced safety features for which buyers incur additional expenses, endangering the lives of passengers. 6. Honda has acted in bad-faith towards their customers by designing a system that requires continuous and substantial expenditures without resolution because it is an engineering problem, i.e., the placement of the radar behind the large, thick plastic H emblem obstructs the radar. 7. I hereby ask that the NHTSA investigate this issue and order Honda to offer a solution in the form of a RECALL that permanently addresses the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11635802January 14, 2025
ELECTRICAL SYSTEM, STRUCTURE:BODY, SEATS
The seam seals on the rear driver's quarter panel of the vehicle are faulty and allowed water to flow into the cabin of the vehicle. The resulting damage was loss of function to the rear power lift gate, front seats, remote start and other key fob functions, as well as a dead battery(assumedly due to arcing on wet circuitry). The damage rendered the lift gate inoperable as I it initially closed but came open during operation. We continued to receive a power lift gae problem on the "Heads Up Display" but the power gate would not open or close, electrically or manually. After a few days the gate opened but would not close, rendering the vehicle unsafe to operate. Furthermore, the battery was dead and would not start. Had this incicdent not occurred in our driveway we could have been susceptible to being stranded in sub-freezing temperatures with kids. The vehicle was taken to a dealer and they confirmed a roof leak was a cause of the water incursion. The power lift gate module and floor harness were damaged causing failures to lift gate operation and other electronics. It will cost $7000 to have it repaired at the local Honda dealer. Pending completion of repairs and paperwork for submission.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11635866January 14, 2025
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS, LANE DEPARTURE: ASSIST
Vehicle was acting normally, and unexpectedly 5 warning alarms came in concurrently all related to ADAS features, creating confusion for the driver. No other abnormalities were observed. Vehicle runs and drives normally. All the ADAS features are disabled and the warning lights continue to display every time the vehicle is driven. There is no way to disable the lights and the culprit of the alarms is a bad multipurpose camera behind the windshield. Honda wants around$1500 (parts and labor) to replace the camera. A quick search finds this a common complaint amongst Odyssey owners and a recall should be issued.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11635670January 13, 2025
FUEL SYSTEM, GASOLINE
The contact owns a 2018 Honda Odyssey. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE). The contact stated while driving at an undisclosed speed, the vehicle lost motive power. The contact depressed the accelerator pedal; however, the vehicle failed to respond as needed. The vehicle was not taken to the dealer. The manufacturer was not made aware of the failure. The contact stated that the failure persisted. The failure mileage was approximately 150,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11635694January 13, 2025
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
Regularly maintained my Honda dealership. Suddenly get warnings for all safety elements - adaptive cruise control, Lane keeping assist, collision mitigation system, road departure mitigation system, auto high beam headlight. Recommended to report as this seems to be a common thing with Honda and needs to be a recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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