Honda HR-V Complaints

993 consumer complaints on file.

#11536790August 6, 2023
LATCHES/LOCKS/LINKAGES
When I click once to unlock the driver door, all doors open instead of the driver door only. I took the vehicle to the dealership and they couldn't fix it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536781August 6, 2023
UNKNOWN OR OTHER
Rear window exploded while parked
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536775August 6, 2023
UNKNOWN OR OTHER
07/24/2023 @ 5:35AM, I arrived at work and parked my car in front of the building. A co-worker came to my desk at 11:45am and asked me what happened to my car. The rear windshield had shattered and there was a hole in the left side of the window. I called Walnut Creek Honda and was informed that they would have to order the glass and could not confirm the ETA for that to arrive. It would not be covered via warranty or under the additional roadside advantage policy that I purchased. They said they would call me back with the ETA - they did not return my call. In the meantime I called my insurance company and they referred me to All State Glass for an onsite repair. They confirmed on 07/25/2023 the Honda glass had arrived and repaired the window. When the technician was installing the new glass he was shocked by the rear window defroster wire and advised that he could leave it disconnected until I could have the car inspected by the dealer. I took the car to Walnut Creek Honda on 8/8/2023 and charged for the diagnostics that indicated there was not a malfunction of that part. There is some discussion on the Web that multiple have had this problem with their 2023 Honda HRV's but Honda does not have a recall for this problem. I called them on 7/28/2023 and opened a case (#14400775). There is a concern that this can happen to my vehicle again and it does not make me feel very safe.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536706August 5, 2023
VISIBILITY/WIPER
I was driving in the highway when out of nowhere the rear windshield just completely shatters. It was a rainy day and the rear window was foggy so I used the defroster and while it worked not sure what caused this issue
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536681August 5, 2023
VISIBILITY/WIPER
I’m driving at First Colonial Rd almost 3 mins. to work when suddenly I’ve heard an strange loud explosion at the rear or back windshield and nobody hit me without a any hole but it’s a cracked that looks like a frosted window during winter. I was shocked to see how it shattered into pieces when I stopped and parked. This is only 1 year Honda HRV 2023 the reason I bought is for safety purposes on the road but it looks like there’s manufacturer defects because I wasn’t hit by any car when it exploded. How can we guarantee our safety if even a new model car is not safe to use and Honda dealership is giving us a hard time with this kind of incident? I bring my car in Honda Hall they only put a temporary plastic cover. Í called Honda Battlefield and told me to they will only put a temporary plastic same in Honda Hall which there’s no safety if it will accidentally removed will cause more trouble on the road due crumble glass or shattered glass. I noticed Honda Battlefield staff and the manager I spoke with last night offer me a trade in for my vehicle instead of hearing about what happened. They treated us with a very warming attitude upon closing the sales but after sales their avoiding us and not giving us the good service. If my grandchild child is with me that time when it exploded seated at the back it will cause more pain on our end. I hope to be heard with this complaint that Honda Battlefield need to be responsible and take ỉn charge for this incident of manufacturers defect or recall for their customers safety. The price of this honda hrv is not a joke and it’s frustrating that nobody wants to accommodate and give me the same quality customer service like when I buy my car. I hope this incident will be given ân appropriate action since the dealership is giving me a hard time with this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536424August 4, 2023
VISIBILITY/WIPER
The back hatch glass busted when I was parked and no one around it blew so hard it blew the molding out from the window
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536378August 3, 2023
VISIBILITY/WIPER, ELECTRICAL SYSTEM
I was driving in the highway when the rear windshield pop out of nowhere completly shattered, there were no cars near by. Cant recall if the defroster was on but the weather was around 70 degrees.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536210August 3, 2023
UNKNOWN OR OTHER
Remote started car and back windshield exploded loud pop window completely shattered
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535914August 1, 2023
VISIBILITY/WIPER, UNKNOWN OR OTHER
While sitting at a stoplight, with no cars near me, I heard a shatter sound. My rear window glass has shattered for an unknown reason. I verified nothing had hit it. It was lightly raining, and I previously had the rear window defogger on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535887August 1, 2023
VISIBILITY/WIPER
Car was sitting under carport and the rear windshield exploded. Nothing hit it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535646July 31, 2023
VISIBILITY/WIPER
I was driving home from work, heard a loud boom and then noticed my rear windshield had shattered and there was a big hole. This startled me and almost caused me a panic attack which could have led into an accident. This had happened while the rear defrosters were in use during light rain and 75 degrees weather at about 9:40 pm. I immediately inspected the damages and for a possible cause but did not find anything unusual. The damages can be described as a hole approximately 10in x 10in and the edges falling off. Black trash bag is currently covering the window until I can figure out what to do.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535562July 31, 2023
VISIBILITY/WIPER
While in park at a drive thru we heard a loud bang. The rear windshield shattered. No foreign objects could be located and people around the vehicle did not witness anything hitting the car. Contents of the car were searched and no reason for the window to shatter was found.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535289July 30, 2023
UNKNOWN OR OTHER
I was parked in my car while talking to my friend and suddenly a loud smashing noise came from behind me. Then I heard a crackling sound and got out to look and my rear windshield had shattered. There was nothing around that made contact or caused it. The rear defrosters were on at the time of the incident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535083July 28, 2023
UNKNOWN OR OTHER
I was driving my vehicle onto a off highway ramp with a speed of approximately 30 - 35 miles per hour, when we heard a loud pop sound. I immediately looked in the rear view mirror and there was an ~ 18" hole in the window. I pulled into a safe zone and looked at the rear hatchback window and it was shattered with the large hole. No reason, was not using wipers or defroster. Temperature was in the mid 70's. Luckily we were both in the front seats and no glass reached us.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534759July 27, 2023
STRUCTURE:BODY
My wife was sitting in the car at the deli, and the rear glass exploded. She thought it was a gunshot. She ducked down and called 911.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534591July 26, 2023
VISIBILITY/WIPER
Rear window made a loud pop and shattered while driving down the road. Nothing impacted it and it basically just exploded.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534432July 25, 2023
UNKNOWN OR OTHER
My rear glass shattered today unexpectedly with only 4,400 miles. Obviously others have same issue and defective glass or window frame. I’m getting fixed and Maroone Honda where I bought blew me off. Not happy. [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534153July 24, 2023
TIRES
225 / 55R18 Bought new 2023 Honda HRV Tires need replaced at 31,000 miles tread is gone. All Honda required tire rotation completed at dealership
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533920July 23, 2023
VISIBILITY/WIPER, UNKNOWN OR OTHER
Rear window on the trunk randomly shattered and cracked. My husband was driving home from work and heard a loud POP and the glass cracked. The smallest movements of the car is making it crack more. Can’t get in touch with Honda because it is a Sunday. A headache!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533883July 23, 2023
UNKNOWN OR OTHER
Rear window imploded while car was parked.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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