Honda CR-V Complaints

16,579 consumer complaints on file.

#10354957September 11, 2010
STRUCTURE, VISIBILITY
I THINK THIS IS A VERY GENERIC PROBLEM ON MANY CARS. PLEASE SEE A PHOTO ATTACHED. MANY CARS HAVE A SHINY REFLECTIVE STAINLESS STEEL LOGO IN THE CENTER OF THE STEERING WHEEL. SOMETIMES, THE SHINY LOGO REFLECTS SUNLIGHT DIRECTLY TO THE EYES OF THE DRIVER. NO SHINY OBJECTS INSIDE A CAR, PLEASE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10354833September 10, 2010
ENGINE AND ENGINE COOLING:COOLING SYSTEM
JUST PULLED OFF FREEWAY WHEN I HEARD A WHISTLING NOISE AND THEN A LOUD KATHUNK. THE AIR CONDITIONER IMMEDIATELY STOPPED PUMPING COLD AIR. WENT TO HONDA DEALERSHIP AND WAS TOLD THAT THERE HAD BEEN A CATASTROPHIC FAILURE OF THE AIR CONDITIONING SYSTEM. THEY ADMITTED IT WAS A KNOWN HONDA PROBLEM BUT STATED THAT HONDA WASN'T DOING ANYTHING ABOUT IT. QUOTED ME $1,200 AND SAID I WAS LUCKY THAT IT HADN'T CONTAMINATED THE ENTIRE SYSTEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10354740September 9, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
TL* THE CONTACT OWNS A 2001 HONDA CRV. THE CONTACT STATED THAT THE TRANSMISSION WOULD NOT GO INTO PARK. HE HAS CONTACTED THE MANUFACTURER AND THEY SAID THAT THERE WAS A RECALL ON THE 2002 CRV BUT NOT THE 2001. THE FAILURE IS GETTING PROGRESSIVELY WORSE. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 95,000. THE CURRENT MILEAGE WAS 105,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10354384September 7, 2010
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM, ELECTRICAL SYSTEM
2006 HONDA CR-V, VIN: [XXX]. COMPRESSOR FAILED AT 74K MILES. INTERIOR VENTS NOW BLOW ONLY HOT AIR AND THE DEFROSTER NO LONGER DEFOGS WINDSHIELD BECAUSE COMPRESSOR MUST WORK FOR DEFROSTER TO WORK PROPERLY. I CALLED AMERICAN HONDA ON 7/15/10. I WAS ASSIGNED A CASE #, AND CUSTOMER SERVICE ESCALATED THE ISSUE 3 TIMES. THEY REFUSED TO TAKE RESPONSIBILITY FOR THIS COMPRESSOR FAILURE WHICH IS COMMON ON THOUSANDS OF HONDA CRV'S FROM 2002 THROUGH 2006 (PLEASE SEE THE FORUMS ON THIS ISSUE). IN SOME CASES, HONDA HAS PAID FOR THE REPAIR; IN OTHERS, THEY PAID FOR PART OF THE COST OF THE REPAIR; BUT IN MOST, LIKE FOR ME, THEY REFUSED TO OWN UP TO THIS COMMON DEFECT. I WROTE TO TETSUO IWAMURA, CEO AMERICAN HONDA, ON 7/20. MY LETTER WAS RETURNED TO CUSTOMER SERVICE WHO AGAIN TOLD ME HONDA WOULD DO NOTHING. I WROTE AGAIN TO THE CEO ON 7/27, BUT RECEIVED NO RESPONSE. I WROTE AGAIN ON 8/17 SENDING THE LETTER VIA CERTIFIED MAIL. THAT LETTER WAS RECEIVED 8/19, BUT TO DATE, THERE HAS BEEN NO RESPONSE. AGAIN, THIS IS A COMMON PROBLEM ON HONDA CR-V'S. COMPRESSORS SHOULD NOT FAIL AT 74K MILES. I NEVER HAD THIS PROBLEM WITH ANY OTHER CAR I HAVE EVER OWNED. AND THIS IS A SAFETY ISSUE BECAUSE THE COMPRESSOR TURNS ON WHEN THE DEFROSTER IS ON. WITHOUT A WORKING COMPRESSOR, THE DEFROSTER CAN NOT DEFOG THE WINDSHIELD, AND YOU CAN'T SEE WHERE YOU ARE GOING. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10353030August 31, 2010
SERVICE BRAKES, HYDRAULIC
1. STARTED TO HEAR METAL ON METAL SOUND COMING FROM THE DRIVER SIDE REAR WHEEL WHEN BRAKES WERE APPLIED. 2. THE FAILURE WAS A STUCK BRAKE CALIPER CAUSING BRAKE PADS TO WEAR DOWN TO METAL. 3. RESURFACED ROTORS, REPLACED BRAKE PADS AND UNSTUCK CALIPER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10353130August 31, 2010
POWER TRAIN, POWER TRAIN:DRIVELINE
WE ARE A TWO CAR OWNERSHIP FAMILY AND ONE OF THE VEHICLE IS A 2007 HONDA CRV AND AROUND 40,000 MILES THE CAR BEGAN VIBRATING AT SPEEDS BETWEEN 38 TO 43 MPH. CONTACTED MY HONDA DEALER, LEE HONDA, AND THEY ARE VEHEMENT IN STATING THAT THERE IS NO ISSUE WITH CRV AND THE VIBRATION MAYBE DUE TO DIFFERENTIAL FLUID NEEDING FLUSHING. ALSO DEALER STATED IT MAY BE DUE TO FRONT-END ALIGNMENT. NEW TIRES WERE INSTALLED, FRONT-END ALIGNMENT DONE AND WHAT WAS AN INFREQUENT OCCURRENCE IS NOT AN EVERYDAY OCCURRENCE. HONDA DEALER IS STILL ADAMANT IT MAYBE DIFFERENTIAL FLUID NEEDING FLUSHING. MY PERSONAL MECHANIC HAS FOUND THE BULLETIN THAT REFERENCES THE NEED TO FLUSH THE DIFFERENTIAL, POSSIBLY TWICE. WHY ARE THEY SIMPLY NOT UPFRONT WITH THEIR PROBLEM AND ADDRESS THE ISSUE. AFTER SEVERAL UNSATISFIED CONVERSATION WITH THE DEALERSHIP,I AM HAVING MY MECHANIC DO THE WORK ON 9/1/2010 AND LEAVE THE HONDA DEALER CHATTING ABOUT "IT'S NOT A HONDA ISSUE" TO HIMSELF. WHAT POOR CUSTOMER RELATIONSHIP HONDA ADVERTISES THE DEALERSHIP BY NOT BEING HONEST ABOUT IT'S PROBLEM. IT WILL BE MY LAST HONDA. I AM CURRENTLY SEEKING TO TRADE OUR OTHER VEHICLE AND IT WILL NOT BE HONDA. WHEN THE VEHICLE WAS LESS THEN 6 MONTHS, WE REPORTED PROBLEMS WITH THE DIFFERENTIAL. THE DEALER REPLACED THE DIFFERENTIAL PER HONDA'S RECOMMENDATION. APPARENTLY THERE WAS A BULLETIN ABOUT THE 2007 DIFFERENTIAL PROBLEM AND IT WASN'T UNTIL OUR THIRD VISIT TO DEALER THAT THE PROBLEM WAS DIAGNOSED AS HONDA BULLETIN, NOT A RECALL. COULD THESE TWO ISSUES BE RELATED? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10352758August 30, 2010
POWER TRAIN
I HAVE HAD AN ODD SOUND COMING FROM THE REAR DIFFERENTIAL OF MY HONDA CR-V. THE DEALER SAID AFTER THE FIRST CHANGE OF THE FLUID THE SOUND WOULD GO AWAY BUT IT HAS COME BACK OVER AND OVER AGAIN. THEY REFUSE TO PAY FOR THE REAR DIFFERENTIAL FLUID CHANGE AND I UNDERSTAND THAT THIS IS AN ONGOING PROBLEM WITH 2006 CR-V'S. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10352781August 30, 2010
AIR BAGS
AIR BAG LIGHT IS ON INDICATING THAT IT IS NOT WORKING. LOOKED UP MY YEAR AND MODEL AND FOUND A RECALL. TOOK IT TO DEALER. DEALER SAID YES RECALL FOR YOUR MODEL BUT NOT YOUR VIN. MY CAR IS WAS MANUFACTURED IN 2005 BUT SOLD TO ME AS A 2006. THIS IS POTENTIALLY LIFE THREATENING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10352802August 30, 2010
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
2007 HONDA CRV REAR DIFFERENTIAL NOISE BEGAN AT ABOUT30,000 MILES. I TOOK VEHICLE IN TO HONDA OF TURNERSVILLE, NJ. THEY TOLD ME THE NOISE WAS DUE TO WEAR OF THE REAR DIFFERENTIAL FLUID, THAT IT HAD TO BE CHANGED WHENEVER THE NOISE APPEARED, OR EVERY 20,000 MILES. THEY REPLACED THE FLUID FREE OF CHARGE, AND BURNISHED THE BEARINGS FOR THE FIRST TIME, BUT I WAS TOLD I WOULD HAVE TO PAY FOR THE SERVICE IN THE FUTURE. I WAS TOLD IT DID NOT REPRESENT A SAFETY HAZARD AND THAT IT DID NOT DO MECHANICAL DAMAGE TO THE VEHICLE, NOR WOULD IT IN THE FUTURE. THERE IS NOTHING IN THE SERVICE MANUAL REGARDING THIS SERVICE CHANGE REQUIREMENT. I HAVE NOTICED SIGNIFICANT COMPLAINTS FROM OTHER CRV OWNERS ON WEBSITES AND BLOGS. I HAVE ALSO SEEN REFERENCE TO "INFERIOR SUBGRADE" REAR DIFFERENTIAL FLUID USE BY HONDA ON THE SAME VEHICLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10352259August 27, 2010
ENGINE AND ENGINE COOLING:ENGINE
WE FOUND WHAT WE THOUGHT WOULD BE THE PERFECT VEHICLE FOR HER A 2000 HONDA CRV WITH ONLY 37,500 MILES ON IT. AFTER LOOKING AT THE VEHICLE WE DECIDED TO PURCHASE IT DUE TO ITS GREAT CONDITION AND LACK OF USE. THE CHECK ENGINE LIGHT WAS ON WHEN WE LOOKED AT IT. BUT THE PEOPLE WE DEALT WITH LOCALLY STATED IT WAS PROBABLY DUE TO LACK OF DRIVING AND WOULD NEED ONLY A TUNE UP. WE PICKED THE VEHICLE UP ON FRIDAY 8-20. I TUNED UP THE CRV WITH NEW PLATINUM PLUGS, NEW ROTOR, DISTRIBUTOR CAP, AND PLUG WIRES. THE TRUCK RAN A LITTLE BETTER BUT STILL HAD THE CHECK ENGINE LIGHT ON. I DECIDED TO BRING IT TO A HONDA DEALER AND HAVE THEM LOOK AT IT FIRST THING MONDAY 8-23. THEY STATED IT MAY BE A VALVE ADJUSTMENT. THE DEALER'S SERVICE DEPARTMENT CALLED ME AND STATED THAT THE PROBLEMS WERE MUCH LARGER. A ROCKER ARM HAD BROKEN OFF AND WAS FLOATING IN THE ENGINE AND HAD DONE DAMAGE TO VALVES ETC. THE CRV WOULD NEED A TOP END REBUILD WITH HEAD ETC AT A COST OF $4400. WE PAID ONLY $4500 FOR THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10352369August 27, 2010
AIR BAGS
TL* THE CONTACT OWNS A 2004 HONDA CR-V. WHILE TRAVELING 55 MPH, THE SRS WARNING LIGHT ILLUMINATED. THE VEHICLE WAS DIAGNOSED AND THE CONTACT WAS ADVISED THAT THE OCCUPANT PASSENGER DETECTION SYSTEM (OPDS) SENSOR WOULD NEED REPLACING. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE CURRENT AND FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10351954August 26, 2010
TIRES
TL* THE CONTACT OWNS A 2008 HONDA CRV. THE CONTACT STATED THAT THE ORIGINAL CONTINENTAL TIRES WOULD CONTINUOUSLY LOSE PRESSURE AND THE TREAD WAS SEVERELY WORN. THE TIRE PRESSURE WARNING LIGHT WOULD ILLUMINATE INTERMITTENTLY. THE DEALER ADVISED THERE WAS NOTHING THEY COULD DO TO ASSIST. THE VEHICLE WAS NOT REPAIRED OR DIAGNOSED FOR THE FAILURE. THE CONTACT WAS UNAWARE OF THE LINE SIZE OF THE TIRES ON THE VEHICLE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 20 AND THE CURRENT MILEAGE WAS 28,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10351979August 26, 2010
ENGINE AND ENGINE COOLING:COOLING SYSTEM
AIR CONDITIONER FAILED COST IS 3000.00 TO FIX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10351720August 25, 2010
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
AUDIO SYSTEM DOES NOT DISPLAY FOLDER NAMES AS INDICATED IN OWNERS MANUAL. THE SYSTEM OPERATES THE SAME ON ALL 2010 CRV MODELS AND ALWAYS FAILS IN THE SAME WAY. AMERICAN HONDA MOTOR CO., INC. WILL NOT ESCALATE THE ISSUE TO RESOLVE IT. THIS PROBLEM IS COMMENSURATE WITH DISTRACTED DRIVING PRACTICES. THE DOJ HAS RECOMMENDED THIS ISSUE BE HANDLED BY USDOT AND/OR FBI AS IT INVOLVES FRAUDULENT MEANS TO ACQUIRE CUSTOMERS. THE ISSUE: THE AUDIO SYSTEM WILL NOT DISPLAY ALL OF THE FOLDER NAMES (UP TO 700) ON A FLASH DRIVE AS INDICATED IN THE OWNERS MANUAL, PAGE 243. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10351873August 25, 2010
STRUCTURE
THE ICONS ON THE LOCK AND UNLOCK BUTTONS OF THE KEY/TRANSMITTER WEAR OFF PREMATURELY. MAKING IT DIFFICULT TO REMOTELY OPEN OR CLOSE THE DOORS. BOTH THE DEALER AND MANUFACTURER CLAIM THE KEY/TRANSMITTER ARE NOT COVERED BY THE 3YR/36,000 MILE WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10351448August 24, 2010
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2009 HONDA CR-V. THAT CONTACT STATED THAT WHILE SITTING IN THE VEHICLE WITH THE ENGINE OFF THE DOORS INDEPENDENTLY LOCKED. THE AUTOMATIC DOOR LOCKS WAS NOT A FEATURE ON THE VEHICLE. THE DEALER STATED THAT BECAUSE THE BATTERY LIFE WAS LOW, IT WAS SENDING A FAULTY SIGNAL TO THE REMOTE CAUSING THE DOORS TO LOCK INDEPENDENTLY. THE DEALER REPLACED THE BATTERY AND WITHIN THREE MONTHS, THE FAILURE RECURRED. THE CONTACT CALLED THE MANUFACTURER AND WAS ADVISED TO TAKE THE VEHICLE BACK TO THE DEALER SO THEY COULD DUPLICATE THE FAILURE. THE CONTACT STATED THAT THIS WAS A SAFETY CONCERN SINCE THE KEYS COULD BE LOCKED INSIDE THE VEHICLE. THE FAILURE MILEAGE WAS 10,913.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10351581August 24, 2010
EQUIPMENT:APPLIANCE:AIR CONDITIONER
TL* THE CONTACT OWNS A 2004 HONDA CR-V. WHILE TRAVELING 65 MPH, THE VEHICLE BEGAN TO VIBRATE EXCESSIVELY AND THE AIR CONDITIONER INDEPENDENTLY SHUT OFF. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT AIR CONDITIONER WOULD NEED REPLACING. THERE WERE NO PRIOR WARNINGS OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CURRENT AND FAILURE MILEAGE WAS 66,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10351628August 24, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
HONDA CRV 2006 AWD REAR DIFFERENTIAL NEEDS SERVICE EVERY 30,000 MINIMUM. THIS IS CONTRARY TO THE SPECIFICATIONS IN THE OWNERS MANUAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10351275August 23, 2010
ENGINE AND ENGINE COOLING:COOLING SYSTEM, VISIBILITY
2003 HONDA CR-V AC COMPRESSOR FAILED AT 69,000 MILES. RAINY CONDITIONS CAUSED INTERIOR WINDSHIELD TO CONTINUALLY FOG UP REQUIRING REPEATED WIPING OF THE WINDSHIELD WITH PAPER TOWELS WHILE DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10351061August 21, 2010
ENGINE AND ENGINE COOLING:COOLING SYSTEM
2001 HONDA CRV, AIR-CONDITIONER GETTING READY TO EXPLODE. I LIVE IN SOUTHERN CALIFORNIA, BUT LIVE IN BALMY SAN DIEGO COUNTY, SO I'VE USED THE AIR CONDITIONER VERY LITTLE, PERHAPS 25 TIMES ALL TOLD OVER THE PAST NINE YEARS. I AM THE ORIGINAL OWNER, BABY MY CAR, AND GET ALL MAINTENANCE DONE LIKE CLOCKWORK OR SOONER. ABOUT THREE MONTHS AGO, THE RARELY-USED AIR CONDITIONER STARTED MAKING A HORRIBLE RACKET IMMEDIATELY ON STARTING IT. I STOPPED USING IT IMMEDIATELY, AND CHECK PERIODICALLY TO SEE IF IT'S STILL BROKEN. IT IS. I'VE RESEARCHED THE ISSUE AND WAS STUNNED TO FIND SO MANY OTHER COMPLAINTS ABOUT THE 1997-2001 CRV AIR CONDITIONERS EXPLODING, IMPLODING, OR OTHERWISE SELF-DESTRUCTING. I'VE REPEATEDLY CONTACTED VIA EMAIL AND VOICEMAIL THE LAW FIRM OF MAZIE SLATER KATZ & FREEMAN IN ROSELAND, NEW JERSEY WHO IS HANDLING A CLASS ACTION ON THIS VERY ISSUE, THE HONDA A/C DESIGN DEFECTS. BOTH ATTORNEYS MATTHEW MENDELSON AND KAREN KELSON ARE FAR, FAR TOO BUSY WITH THEIR BUSY DAYS TO RETURN VOICEMAILS AND EMAILS, SO I'M ASSUMING THEY'RE ONLY IN IT FOR THE FEES OF THE CLASS ACTION, RATHER THAN PROVIDING ANY TANGIBLE SOLUTIONS TO THIS PROBLEM FOR CONSUMERS, MUCH LIKE HONDA ITSELF RESPONSE TO THIS PROBLEM: IGNORE IT. MAYBE IT WILL GO AWAY. I'M DISGUSTED WITH BOTH FIRMS AT THIS POINT. OTHERWISE MY CAR IS IN FINE SHAPE, I'M VERY PLEASED WITH IT AND IT'S VERY LIKELY THE BEST CAR I'VE EVER OWNED. HOWEVER, THIS GLARING PROBLEM, WHEN IT RIPENS AS IT HAS FOR COUNTLESS OTHER HONDA DRIVERS, COULD DESTROY MY ENGINE, AND FRANKLY I DON'T HAVE THAT KIND OF MONEY TO FIX IT. LIVING IN SOUTHERN CALIFORNIA, SUCH AN EVENT WOULD SHUT DOWN MY LIFE ACROSS THE BOARD. I WOULD VERY MUCH APPRECIATE IT IF HONDA ACTUALLY DID WHAT ADULTS DO, TAKE CHARGE, TAKE RESPONSIBILITY FOR THEIR DESIGN DEFECTS WITH REGARD TO THIS COMPONENT, ISSUE AN APOLOGY, AND WE CAN ALL GET ON WITH OUR LIVES. AS FAR AS THE MAZIE KATZ LAW FIRM, I THINK THEIR ACTIONS SPEAK FOR THEMSELVES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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