Honda Civic Complaints (2009)

427 consumer complaints on file.

#11100249June 6, 2018
STRUCTURE:BODY, UNKNOWN OR OTHER
SPLASH GUARD IS DISINTERGRATING. ALSO PAINT (TOP COAT) ON ROOF AND TOP OF TRUNK IS BADLY DETERIORATED. THESE DEFECTS NOTED OVER TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11092277May 7, 2018
AIR BAGS
TAKATA RECALL: NO NOTICE EVER RECEIVED! OUR 2009 HONDA CIVIC WAS PURCHASED BY US IN SEPTEMBER OF 2008, AND OUR PHONE NUMBER AND PHYSICAL ADDRESS HAVE NOT CHANGED IN THE 10 YEARS SINCE THEN. AS OF TODAY, MAY 7, 2018, A CALL TO HONDA OF AMERICA'S CUSTOMER SERVICE PHONE NUMBER STILL ASSOCIATES BOTH OUR PHONE NUMBER AND ADDRESS WITH THIS VEHICLE. THE WASHINGTON POST (4/23/18) QUOTES HONDA OF AMERICA EXECUTIVE VICE PRESIDENT RICK SCHOSTEK AS SAYING, 'WE'RE GOOD AT REPAIRING VEHICLES, BUT FINDING AND CONVINCING CUSTOMERS OF OLDER MODEL VEHICLES TO COMPLETE RECALLS, NOW THAT HAS PROVED A DIFFICULT CHALLENGE.' IS HE IMPLYING THAT WE WERE NOTIFIED THAT THE VEHICLE NEEDED TO BE REPAIRED? WE NEVER RECEIVED A NOTIFICATION. HONDA HAS OUR PHYSICAL ADDRESS, PHONE NUMBER, EMAIL, AND THE LOCAL DEALER STILL SENDS REGULAR NOTICES TO THAT SAME EMAIL ADDRESS. THE VEHICLE TITLE WAS SWITCHED TO OUR SON'S NAME ABOUT 5 YEARS AGO. HE LIVES A COUPLE OF MILES FROM US, AND HE HAS NEVER RECEIVED A NOTIFICATION EITHER. SO HOW DID WE FIND OUT THAT THE CAR'S AIRBAGS WERE RECALLED? A LAW FIRM SENT A POSTCARD TO HIS HOME ASKING HIM TO JOIN IN A CLASS ACTION LAWSUIT AGAINST HONDA OF AMERICA. GUESS IT WASN'T SO HARD TO FIND THE CAR'S OWNER IF UNSOLICITED ATTORNEYS CAN FIND THEM!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11092123May 6, 2018
VISIBILITY/WIPER
DRIVER SIDE SUN VISOR IS DEFECTIVE. A COMPONENT INSIDE THE VISOR IS BROKEN. THE VISOR WILL NOT STAY LOCKED IN PLACE AND DROPS DOWN WHICH BLOCKS THE DRIVER'S VIEW OF THE ROAD. IT IS ESPECIALLY DANGEROUS WHEN DRIVING AT NIGHT AND IN POORLY VISIBILITY CONDITIONS. THIS IS AN IN MOTION SAFETY HAZARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11092121May 6, 2018
VISIBILITY/WIPER
DRIVER SIDE SUN VISOR IS DEFECTIVE. A COMPONENT INSIDE THE VISOR IS BROKEN. THE VISOR WILL NOT STAY LOCKED IN PLACE AND DROPS DOWN WHICH BLOCKS THE DRIVER'S VIEW OF THE ROAD. IT IS ESPECIALLY DANGEROUS WHEN DRIVING AT NIGHT AND IN POORLY VISIBILITY CONDITIONS. THIS IS AN IN MOTION SAFETY HAZARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11090819April 28, 2018
STRUCTURE:BODY
PEELING PAINT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11089862April 24, 2018
STRUCTURE:BODY
IN 2014 WE RECEIVED NOTICED OF A RECALL ON MY 2009 HONDA CIVIC, ABOUT THE CLEAR COAT PAINT JOB. TOOK MY VEHICLE TO HUGHES HONDA IN WARNER ROBINS, GA; THEY KEPT MY VEHICLE FOR 3 WEEKS AND ONLY PAINTED THE SPOTS THAT WERE FADING. IF THE RECALL IS FOR THE ENTIRE CAR, WHY DID THE DEALERSHIP NOT RE-PAINT THE ENTIRE CAR, SINCE THE CAR HAD A CLEAR COAT RECALL ON IT? I CALLED THE DEALERSHIP A YEAR AFTER I TOOK IT TO GET REPAINTED, AND WAS TOLD THAT THE RECALL WARRANTY WAS UP AND THEY COULD NOT DO ANYTHING ABOUT IT. THIS SHOULD HAVE BEEN RESOLVED THE FIRST TIME I TOOK IT TO THE DEALERSHIP. NOW IN 2018, THE OTHER HALF OF MY CAR IS FADING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083445April 5, 2018
STRUCTURE:BODY
THE CLEAR COAT IS PEELING OFF THE CAR. HONDA HAD ADMITTED A PROBLEM HOWEVER I WAS NEVER NOTIFIED OF A RECAP/EXTENDED WARRANTY.PROBLEM STARTED OUT SMALL BUT HAS BECOME A MAJOR PROBLEM. SHOULD BE COVERED AFTER WARRANTY PERIOD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11082674April 3, 2018
ENGINE
TL* THE CONTACT OWNS A 2009 HONDA CIVIC. THE CONTACT NOTICED A LEAK FROM THE RADIATOR. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THERE WAS A CRACK IN THE ENGINE. THE INDEPENDENT MECHANIC REFERRED THE CONTACT TO 1ST HONDA OF SIMI VALLEY (2203 FIRST ST, SIMI VALLEY, CA 93065, 805-433-9526) WHERE IT WAS DIAGNOSED THAT THERE WAS AN ENGINE CRACK AND STATED THAT THE VEHICLE WAS OUT OF WARRANTY. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS OUT OF WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 144,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11078641March 12, 2018
AIR BAGS
TAKATA RECALL. MY COMPLAIN IS THE HONDA MANAGER 'JOSE DOMINGUEZ ' IS NOT HANDLING THINGS PROFESSIONALLY. I MADE A APPOINTMENT WITH A HONDA REPRESENTATIVE BECAUSE I HAVE A RECALL ON MY 2009 HONDA CIVIC. I MADE THE APPOINTMENT WITH HER AND SHE TOLD ME SHE'D BE ABLE TO GET ME A CAR TO USE BECAUSE A SHUTTLE WOULDN'T WORK. I SHOW UP ON MY APPOINTMENT DATE MARCH 12 AT 7:30. THEY TOLD ME THEY COULDN'T GIVE ME A CAR AS I WAS UNDER 21. I UNDERSTAND THAT BUT NO ONE COMMUNICATED WITH ME THAT YOU HAD TO BE AT LEAST 21 YEARS OF AGE. SO I WAS VERY UPSET AS I HAD TO WAKE UP EARLY WHEN IT COULD'VE BEEN AVOIDED IF I GOT ASKED THE RIGHT QUESTIONS. SECOND COMPLAINT, JAMES DOMINGUEZ (SANTA FE HONDA MANAGER) WANTS ME TO COME WHEN I'M WORKING TO BRING IN MY CAR BUT I CANNOT DO THAT BECAUSE I HAVE TO STAY ON THE JOB SITE. I EXPLAINED THAT TO HIM. HE SAYS, 'THAT'S YOUR FAULT BECAUSE YOU DON'T HAVE TIME TO BRING IT IN'. I ONLY HAVE SUNDAYS AVAILABLE, WHICH I TOLD HIM, BUT HE SAID HE CAN'T ACCOMMODATE ME. SO I DON'T KNOW WHAT TO DO ABOUT THIS AIR BAG RECALL BECAUSE I DON'T HAVE TIME TO TAKE IT IN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11073990February 21, 2018
AIR BAGS
TAKATA RECALL. BUEN DA ESTIMADOS, QUIERO SABER SI A MI AUTO LE CORRESPONDE EL CAMBIO DE LAS BOLSAS DE AIRE TAKATA, YA QUE NO LOGRO COMUNICARME CON LA CONCECIONARIA CABALLITO AUTOMOTORES. HE ENVIADO UN MAIL CON LA CONSULTA TAMBIEN A ELLOS POR QUE ME ENTERE POR LOS MEDIOS DE COMUNICACIN EN EL DA DE AYER 20/02/2018. LUEGO DE TRANSCURRIDOS 9 AOS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11073127February 15, 2018
AIR BAGS, SUSPENSION, UNKNOWN OR OTHER
"TAKATA RECALL" WHILE DEALER HAS TOLD ME AIR BAG WAS COMPLETED, IT WAS SOLD TO ME WITH AN OPEN ENTRY OR QUESTIONABLE COMPLETION. UPON DRIVING THE CAR I FOUND IT FELT SHAKY & WAS TOLD THEY WOULD FIX ANY PROBLEMS HOWEVER NOW THAT I HAVE TAKEN IT IN TWICE AND IT HAS STAYED THERE OVER A WEEK, AND THEN TAKEN HOME (WITHOUT MY APPROVAL) BY SERVICE MANAGER, WHEN I STILL COMPLAINED THAT IT DOESN'T FEEL SO STABLE AND MAYBE WE SHOULD CALL OFF THE DEAL OR TRADE FOR ANOTHER CAR, I WAS TOLD.."DEAL IS DONE, THE CAR IS YOURS, WE'VE SPENT $$ TO FIX THINGS". MY RESPONSE WAS "WHATEVER ITEMS DONE WERE ITEMS THAT SHOULD HAVE BEEN DONE PRE-SALE AND WERE AGREED TO BE DONE". THE AXLE ENDED UP BEING BAD AND SOMETHING STILL FEELS LIKE THE CAR STAGGERS HOWEVER I GOT TIRED OF COMPLAINING. I'M NOT ENTIRELY SURE THAT I'M DRIVING A SAFE CAR AND THAT IT WAS NOT IN AN ACCIDENT. NOT SURE WHAT TO DO AS NOW I OWE A LOAN & HAVE BEEN DRIVING CAR. MY MAIN CONCERN HAS ALWAYS BEEN SAFETY. I BROUGHT ALL THIS TO THE TABLE PRE PURCHASE. I BROUGHT CAR IN AGAIN BECAUSE IT WAS SHAKY, STRUGGLING & STAGGERING TO GO UP HILL, WOULD NOT PROPERLY ACCELERATE, AND WAS HAVING A BURNT SMELL. WHAT THEY FOUND WAS BAD AXLE AND SOMETHING WITH ROTOR (WHICH WAS NOT CAUGHT ON FIRST TIME I BROUGHT IN THAT IT SPENT A WEEK THERE). CAR FAX DID NOT INDICATE ACCIDENT BUT DRIVABILITY SEEMS QUESTIONABLE. I BOUGHT CAR 12/31/17, BROUGHT BACK IN FIRST WEEK TO COMPLETE THE OPEN ITEMS (ONE BEING THE AIR BAG ISSUE) I BROUGHT ALL CONCERNS UP PRE-PURCHASE W/AGREEMENT THEY WOULD TAKE CARE OF ALL. I BROUGHT IT IN & IT REMAINED ABOUT A WEEK. PICKED UP 01/13/18. HAD TO BRING IN AGAIN 01/30/18 DUE TO STAGGERING & BURNT SMELL. PICKED UP 2/02/18 & WHEN I BROUGHT UP THAT I THINK WE SHOULD JUST TRADE CAR AS I FELT MAYBE I GOT BURNED, THEY SAID: CAR IS YOURS, YOU BOUGHT IT (IN A NUTSHELL). I HAVE ALL EMAILS OF CONCERNS BROUGHT UP. JUST WANT TO BE SURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11067218February 6, 2018
AIR BAGS
THIS CAR WAS INVOLVED IN A ONE CAR ACCIDENT SEVERE ENOUGH TO DEPLOY AIRBAGS AND NONE OF THE AIRBAGS DEPLOYED. THE CAR WITH ONLY A DRIVER ON BOARD WAS TRAVELING 65 MPH ON A HIGHWAY WHEN IT CROSSED THE CENTER LINE AND THEN WAS SWERVED TO MISS AN ONCOMING CAR. CONTROL WAS LOST AND THE CAR HIT THE DITCH AT AN ANGLE AND FLIPPED SIDEWAYS 360* LANDING BACK ON THE WHEELS. THE CAR WAS SERVICED LAST JULY FOR THE AIRBAG RECALL AT BOB HOWARD HONDA IN OKLAHOMA CITY, OK. THERE WAS A POLICE REPORT FILED BY OKLAHOMA HIGHWAY PATROL IN COMANCHE COUNTY. THE HIGHWAY PATROLMAN SAID THAT THERE WAS NO DOUBT THAT THE SIDE CURTAIN AND STEERING WHEEL AIRBAGS SHOULD HAVE DEPLOYED DURING THIS ACCIDENT. THIS CAR WAS VERY WELL MAINTAINED BY MYSELF AND WAS REGULARLY SERVICED.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11063861January 20, 2018
UNKNOWN OR OTHER
THE PAINT ON THE CAR IS FADING AWAY AND I HAVE NO CLUE WHY. I WANTED TO KNOW IF IT WOULD BE FREE TO REPAINT THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11061076January 7, 2018
AIR BAGS
I KEEP GETTING THE LIGHT OF "SIDE AIR BAG OFF" ON MY DASH COME ON AND OFF. IT HAS BEEN DOING FOR ABOUT 1YR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11058607January 4, 2018
AIR BAGS
I HAVE A RED LIGHT FOR THE AIRBAG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11054844December 14, 2017
AIR BAGS
ALLERGY STARTED OCCUR ON MY BODY , WENT TO THE DOCTOR AND HE SAID THAT THIS ALLERGY IS CAUSE BY A CHEMICAL OCCUR IN MY CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11052941December 7, 2017
STRUCTURE:BODY
WHILE DRIVING AT HIGHWAY SPEED (~65-70MPH), THE MOLDING/SEAL ON THE PASSENGER SIDE OF THE WINDSHIELD CAME LOOSE, AND BEFORE I COULD GET TO A SAFE PLACE TO PULL OVER, IT BROKE FREE. WHILE IT WAS ATTACHED, IT WAS BANGING INTO THE ROOF OF THE CAR AND AGAINST THE REAR PASSENGER-SIDE WINDOW. IT WAS HITTING THE WINDOW WITH ENOUGH FORCE THAT I FEARED IT WOULD CRACK THE GLASS. ADDITIONALLY, THAT IT BROKE FREE AND FELL OFF CREATED A SAFETY HAZARD FOR OTHER VEHICLES NEAR ME. IN THE ATTACHED PHOTO, IT SHOWS THE SPACE WHERE THE SEAL CAME LOOSE BETWEEN THE EDGE OF THE GLASS, AND THE FRAME AT THE TOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11052825December 6, 2017
AIR BAGS, STRUCTURE:BODY, VISIBILITY/WIPER
TAKATA RECALL WAS REPAIRED 2017. PAINT PEELING MORE THAN HONDA RECALL AREAS. HONDA REFUSES TO REPAINT. 8/2017 9/2017 IN MOTION : DRIVER SIDE SUN VISOR IS BROKEN AND DROPS DOWN AND BLOCKS MY VIEW OUT OF THE FRONT WINDOW. I CAN NOT AFFORD TO REPLACE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11052379December 4, 2017
AIR BAGS
THE SRS LIGHT INTERMITTENTLY COMES ON DISPLAY ON THE DASHBOARD. HONDA DEALERSHIP RAN A DIAGNOSTIC TEST TWICE AND DETERMINED IT WAS A FAULTY CABLE REEL. THE CAR HAS NEVER BEEN IN A MAJOR ACCIDENT AND HAS NEVER HAD AN AIRBAG DEPLOYED. HONDA EXPLAINED THAT THE CABLE REEL IS A "BAD PART", AND QUOTED REPAIR ESTIMATES AT 700 DOLLARS FOR PART AND SERVICE. HONDA WARNED THAT THERE IS A 50 PERCENT CHANCE THAT THE AIRBAG WILL NOT DEPLOY IN THE EVENT OF AN AUTOMOBILE ACCIDENT. HONDA COMPANY REFUSES TO COVER THE COST AND SERVICE OF REPLACING THE CABLE REEL DUE TO EXPIRED WARRANTY FOR AIRBAG PARTS (2-YEAR WARRANTY). AFTER MUCH RESEARCH, IT APPEARS THAT MANY HONDA AUTOMOBILES (ESPECIALLY HONDA CIVICS MANUFACTURED AROUND 2009) ARE HAVING THE SAME ISSUE. THIS IS A CRITICAL SAFETY ISSUE AND LIABILITY FOR THE COMPANY TO SELL CARS AND ADVERTISE THEIR PRODUCTS AS DURABLE, WHEN IN FACT SAFETY FEATURES BECOME FAULTY AFTER A FEW YEARS. IT IS CONCERNING THAT HONDA IS SELLING AND MARKETING PRODUCTS WITH COMPROMISED SAFETY SYSTEMS THAT BECOME DEFECTIVE AFTER A COUPLE YEARS OF USE. I HAVE FILED A COMPLAINT THROUGH HONDA, AND I WOULD LIKE TO HAVE THE ISSUE INVESTIGATED BY NHTSA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11051881December 2, 2017
AIR BAGS
AIR BAG LIGHT STAYS ON ALL THE TIME
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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