GMC Yukon XL Complaints (2022)

157 consumer complaints on file.

#11651040March 27, 2025
ENGINE
On 3/21/2025 while in the middle lane of highway 290 my 2022 Yukon Denali xl started immediately decreasing in speed. The car went into neutral and I had no control of the acceleration or braking. Then the engine shut off. I wasn’t not able to get my car off of the freeway and had to wait over 1.5 hours to have it towed by GM. This is the second engine that has seized in the car. The car is still under warranty and had an extended warranty through gm as the engine seized and had to be replaced once already. Extremely dangerous
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651029March 27, 2025
ENGINE, ELECTRICAL SYSTEM
BATTERY: Vehicle died at highway speed 1/12/23 with 25,404 miles on it. Towed to dealership, battery died while driving. Vehicle would not start 12/01/24 at 88,013 miles, battery was dead. ENGINE: Reported engine knocking and high idle 1/30/23 with 26,608 miles on vehicle. In service department until 03/03/03 with no issues found. Took vehicle to another dealership service department 06/06/23 with engine knocking and high idle, no issues found. Received back 06/12/23. Filmed the engine noises and high idle on 06/22/23, engine light came on and returned to service department at 37,265 miles. Engine was replaced after a lengthy wait time for replacement. Cam and Lifters were the issue in original engine. Received vehicle back 08/30/23. MODULES: Reported the display changing 1/30/23 with 26,608 miles, service documents state related to telematics controls. They replaced the module. Vehicle had a delay in shifting, reported on 06/06/23 with 36, 303 miles. Transmission control module was out of calibration and was reprogrammed at a dealership service department. Vehicle shifted into neutral multiple times. Reported to service department 09/08/23 at 38,183 miles. The transfer case lost communication with the brake control module, but they started communicating again without repairs according the service invoice. Then there was a recall for the screen switching displays, which it has done the entire ownership, even after replacing the module. Turned into dealership for that recall, it was updated, the displays still change screens while the vehicle is in use.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11649468March 20, 2025
ENGINE, ELECTRICAL SYSTEM
Engine Failure (Engine Seizure) (Connecting Rod bearing Failure). Enige Failed on an interstate highway causing us to nearly be struck by traffic moving at a high rate of speed. Also, Engine failed on an extremely cold (-17) degree Minnesota Night. This cause extreme concern/anxiety with children in the car as we waited for recovery. Yes, the problem has been confirmed by a GMC dealership in Hudson WI. Yes, the vehicle component has been inspected by both GMC certified technicians as well as 3rd party warranty technicians. Zero warning lamps or messages prior to the failure.
Crash:
No
Fire:
No
Injuries:
4
Deaths:
0
#11649174March 19, 2025
ENGINE
Engine failure while driving on highway due to lifter failure. Vehicle had to be towed home and then to dealer. No signs of failure prior to it happening. No check engine light or messages ever given, even after failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648119March 13, 2025
ENGINE AND ENGINE COOLING, ENGINE
The contact owns a 2022 GMC Yukon XL. The contact stated while the vehicle was idling, there was an abnormal ticking sound coming from the engine. The contact stated while driving 20 MPH and exiting the highway, the abnormal sound turned into a screeching, grinding, and squealing sound, and the vehicle lost motive power. The contact was able to pull over to the side of the road. The vehicle failed to restart and was towed to the dealer, where it was diagnosed and determined that the engine had failed, and there were metal shavings in the oil. The dealer determined that the engine needed to be replaced. The vehicle was not repaired. The contact related to the failure was to NHTSA Action Number: PE25001 (Engine, Engine and Engine Cooling). The manufacturer was not notified of the failure. The failure mileage was approximately 60,990.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647877March 12, 2025
ENGINE
The car all of a sudden started making wired noises during idling. While driving it would click and start shaking. Took it to a GM service center. They diagnosed as a flywheel. After investigating, it was not the fly wheel. They tore the motor apart as they though liftor 7 and 8 were bad. During that process, they found "large parts" of metal in the oil and found a rod barring failed. They are now replacing the entire engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647677March 11, 2025
ENGINE
I was driving my 3 children to a basketball tournament. I was going about 70 mph on the highway when my dash started flashing "Engine Oil Hot", a few seconds later my vehicle completely "shut off/died". I merged over to the shoulder of the highway and tried to restart my vehicle, yet it just "clicked" and seemed to be "dead". The safety of myself and my 3 children were at risk, being stranded on the side of the highway far from home waiting for the tow truck. To say I was scared is an understatement, there was no warning signs so I could prepare for this. My vehicle was towed into a dealership, later that week I received a call saying I will need a new engine. I was told this could take up to 1-4 months because so many other vehicles with the exact same failure are waiting for their engine replacements as well. I am a working mother of 3, and now I am out of a vehicle for 1-4 months. I bought this vehicle new to be a reliable and large enough for my family, little did I know I would be left with no means of transportation because of a faulty engine!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647626March 11, 2025
POWER TRAIN, ENGINE
1-'Engine Oil Low Add Oil' warning sign is being displayed. Vehicle is burning oil with no leakages. Warning sign has come on multiple times; authorized manufacture dealer service center finds no failure. Independent service center finds oil consumption to exist without leaks anywhere and beliefs this is due to a known engine failure in this model. 2-'Service Transmission Now Unable to Shift Soon' warning sign appears while driving but authorized manufacture dealer service center is unable to reproduce or determine issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647451March 10, 2025
ENGINE, ELECTRICAL SYSTEM, POWER TRAIN
On [XXX] my vehicle displayed an engine light on the dash. The light went on and off randomly throughout the day. The vehicle was hooked up to a computer that said there were no issues and everything was fine. On [XXX] I drove the vehicle over 240 miles to Pittsburgh and back with no lights. At one point the vehicle did make a loud noise for the drive but I took it out of cruise control and everything was fine. On [XXX] while driving to Poconos, PA with my family (husband, self, children ages [XXX] , [XXX] , [XXX] and [XXX] ) on [XXX} at approximately mile marker [XXX] the vehicle's engine quit working. The engine light came on and we were able to coast off of a bridge and onto the shoulder of the highway. We were unable to exit the vehicle due to high rates of speed of oncoming traffic and the shoulder not having much room. We contacted OnStar who sent a state trooper to assist with traffic control until a tow could get to our area. The vehicle was towed to Blaise Alexander in Bloomsburg, PA. My and my three youngest children had to ride with the state police officer and my husband and older son rode with the tow truck due to not having anything to fit a family of 6. The police officer told me that he had a 2024 GMC Yukon Denali have the same issue in the same spot on the highway a week ago. The vehicle has just over 25,054 miles on it. On 3/10/25 Blaise Alexander called to state that there was metal in the engine and the engine would need to be replaced. The service manager stated that they have had a few GMC Yukon Denali vehicles with this issue and that the engines may be on back-order. I have also had issues with radio presets resetting, audio not working with turn signals, navigation, radio and phone and alignment since I owned it for the last [XXX] days. From my research, this is a known problem with GM engines for the engines in the 2022 GMC Yukon Denali. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647335March 10, 2025
UNKNOWN OR OTHER
during my last oil change had the update for the software recall. Onstar module was killed with this update, and the part 85560244 is discontinued. Now I don't have onstar, wifi, along with other safety features like speed, maps, etc. This is a MAJOR concern.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647101March 8, 2025
ENGINE
While driving the vehicle shut down and never would restart. It was taken to a GMC dealer and currently on a waitlist for a new engine. The wait period I was given is approximately 4 months as I was told the engine is on back order.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11646527March 5, 2025
ELECTRICAL SYSTEM, ENGINE
While driving on the highway the engine just shut off with no warning or other indication of problem. The dashboard computer instructed to restart the vehicle, which it would not restart. Managed to get to the side of the road. But the vehicle was unresponsive. After about an hour the lights in the rear of the vehicle flickered, so I attempted to re-start -which it did, and was able to drive the vehicle to the dealer (about 20 miles away). Where the car remains today. The incident occurred Feb 2. Took the dealer until 2/6 to advise me that the engine would need to be replaced. At that time they indicated they would need to car for about 2 weeks. I contacted them on 3/3 and they informed me they had no idea when they might be able to get the parts to replace the engine - there was a 3,000 engine backlog? Clearly there is a major issues with these engines; how are they allowed to continue to sell these vehicles, and allow current owners to operate them without a notice? While I was fortunately able to get to the side of the road - have in the car lose power suddenly lose power is clearly a safety issue!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11646485March 5, 2025
ENGINE
I was 450 miles away from home. Travelling at 80 mph in the left lane of Interstate 35 when the Yukon stopped accelerating and started coasting. I looked at the gauge clusters on the dash and it said Press Start to Shift. I looked at the shifter and it had automatically moved from Drive to Neutral. It would not move back to Drive. I then pressed the Start button like it said on the dash and the whole vehicle shutoff while still at highway speed going 70mph and still coasting. I put hazards on and moved to the right sliding in-between two 18 wheelers who gave me space thankfully then I was able to get it to the shoulder. Once stopped I moved it into Park and pressed the Start button and the dash said "unsafe conditions unable to shift", or something like that. After 2 minutes of pressing the Start button, I was able to get it started again and we started back on the road. After 2 miles, I was once again back to 80 mph in the left lane when it happened again. This time I was barely able to move off the road. We were on a long turn to the left and several 18 wheelers were all around. Once stopped, it never started again. The engine shutting off at highway speed with 18 wheelers all around put myself and 2 family members at serious risk for injury and we were just leaving a family funeral. And the 2nd time it happened, I was not able to fully pull over either causing 18 wheelers to come very close to hitting us as we were stuck on a left hand turn with a 60 mph left to right cross wind making it very dangerous for us while we waited 80 minutes for a tow truck. The only indication of a problem was the engine light on after we were stopped nothing before hand. no sound, no warning, no vibration, just an immediate shutdown. The dealership it was towed too said it is a complete engine failure and the bearings more than likely failed and I will have to wait for a new engine. Most likely the same faulty 6.2 engine. Please do something before someone dies.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11646025March 3, 2025
ENGINE
Engine seized up from connecting rod bearing
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11645894March 3, 2025
ENGINE
I had a 10 month old 2022 Yukon Denali XL. There was a constant smell of exhaust fumes inside the cabin. Took it into the dealership on multiple occasions and they found a leak in the exhaust system and supposedly fixed it. Less than 24hrs after getting it out of the shop, the engine seized up. Engine was replaced weeks later and within 7 days I started having transmission issue. GMC did absolutely nothing to keep my family of 8 safe.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11645819March 2, 2025
ENGINE
Driving on the highway and the vehicle began making a strange noise. Went immediately to a dealership and they identified a bearing had come loose in the engine and the engine has to be completed replaced. Cost of almost $11k and the engine is on back order with no definite availability date. Vehicle was in excellent condition, all scheduled maintenance at the dealership. No issues until this. Approximately 80k miles m.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644459February 24, 2025
ENGINE, ELECTRICAL SYSTEM
In July of 2023, my wife and kids were driving to San Diego from Phoenix. About 40 miles west of El Centro, CA, all the lights on the dash came on instructing her to pull over. When she pulled over and shut the car off, it would not come back on. Got towed back to a GM Dealership in El Centro. The diagnosed it with a bad radiator and failed engine. The replaced both(at roughly 30,000 miles). The car was fine for about six months and then it started getting battery drains again, which continually happened starting a few months after purchasing the vehicle. They never could figure this part out. Anyway, early January of 2025, while driving back to Phoenix from San Diego, the car did the same thing. This time, it restarted and she could continue on her way home. On [XXX], while driving in town, the same thing happened, all lights came on, pulled over and car would not restart. It is diagnosed with the same issue. It has been in the shop at Van GMC since January 12th, 2025 waiting on a new engine, at 63,000 miles. This will be the 3rd engine in the vehicle. By looking online, this appears to be a common issue and happens more than it should. This needs to be addressed. My wife has our kids in this vehicle a majority of the time and this is a major safety issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644309February 22, 2025
ENGINE, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
Traveling North bound on Highway 14 in Southern California on January 24, 2025. In the fast lane traveling approximately 70MPH when with no warning what so ever the vehicle shifted into neutral and lost power. Nearly rear ended trying to get out of traffic and to the right shoulder. Once stopped the vehicle would not start, stuck in Park, and could not turn the electronics off. Stuck in vehicle for 3 hours because it was too dangerous to exit vehicle. Tow truck arrived. Tried to jump the battery which by this time was dead. Had to drag the vehicle up the flatbed with wench do to vehicle unable to shift out of Park.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644076February 21, 2025
EQUIPMENT:ELECTRICAL:INFOTAINMENT:BLUETOOTH/WIFI, EQUIPMENT
See attached document for complaint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643784February 19, 2025
ENGINE
Our car has 66,000 miles on it. My wife was driving it we have never hooked a trailer to it. Never done anything but drive our kids around go run errands in it. The motor seized and left my wife stranded. The car has been fully serviced ahead of schedule every time And very well taken care of it still looks new, but the dealership is now telling me the motor and the transmission possibly are bad and I’m only 6000 miles past the factory warranty. There’s no reason for this motor to have failed or the transmission as the car has never seen any hard service and has only seen normal paved roads and running errands and dropping kids off. The dealership said it’s going to cost around $16,000 to fix both the engine and the transmission out of nowhere the motor just seized with no warning and no noises
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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