GMC Terrain Complaints (2011)

386 consumer complaints on file.

#10838523February 25, 2016
ENGINE
VEHICLE EXPERIENCED CATASTROPHIC ENGINE FAILURE THAT WAS NOT COVERED BY GMC UNDER ANY WARRANTY. ENGINE BLEW UP AND ALL THE OIL LEAKED OUT DUE TO THE HOLE THAT WAS FORMED IN THE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10825886February 12, 2016
UNKNOWN OR OTHER
TERRAIN WAS RECALLED FOR OIL CONSUMPTION AND WOULD STALL ABOUT 500-700 MILES AFTER OIL CHANGE BECAUSE OIL WAS AT LEAST 1 QUART LOW. THE DEALERSHIP FIXED IT WITH THE OIL CONSUMPTION RECALL PARTS AND PUT LESS THAN 15 MILES AFTER THE FIX, THE TERRAIN FLAT OUT DIED IN AN INTERSECTION WHEN ATTEMPTING TO GO AT THE GREEN LIGHT. I ALMOST GOT T-BONED AND REAR ENDED BECAUSE I WAS AT THE END OF A GREEN LIGHT WITH A CAR BEHIND ME AND I COULDN'T GET IT STARTED BEFORE THE CROSS TRAFFIC'S LIGHT TURNED GREEN. DANGEROUS! I CALLED THE DEALERSHIP AND THEY SAID TO BRING IT BACK. I'M JUST WORRIED BECAUSE I'M READING ABOUT SEVERAL PEOPLE WITH TERRAINS AND EQUINOXES HAVING THIS SAME ISSUE WITH NO END IN SIGHT AND THE DEALERSHIPS NOT WANTING TO FIX THIS SERIOUS ISSUE. I CHECKED THE OIL WHEN I GOT IT OFF THE STREET BUT THE OIL WAS NOT LOW. IT HAS NEVER STALLED WHEN IT WAS GOOD ON OIL....THIS IS A BRAND NEW, DANGEROUS PROBLEM!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10825313February 10, 2016
ELECTRONIC STABILITY CONTROL (ESC), ENGINE
TL* THE CONTACT OWNS A 2011 GMC TERRAIN. WHILE DRIVING VARIOUS SPEEDS, THE STABILITRAK AND LOSS OF ENGINE POWER INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL AND THE VEHICLE STALLED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10702632February 3, 2016
VEHICLE SPEED CONTROL
2011 GMC TERRAIN. CONSUMER WRITES IN REGARDS TO ENGINE AND VEHICLE ACCELERATION ISSUES. *SMD THE CONSUMER STATED WHEN HE ACCELERATED FROM 25 TO 35 MPH, HE EXPERIENCED A SUDDEN LOSS OF POWER TO 5 MPH. THE DEALER REPLACED THE THROTTLE BODY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10821841January 23, 2016
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, VEHICLE SPEED CONTROL
WHILE DRIVING MESSAGE READ REDUCED ENGINE POWER LOST ALL POWER COULD NOT CONTROL THE STEERING WHEEL! THEN THE CAR SHUT DOWN AND CONTINUED TO ROLL DOWN THE HIGHWAY .ALMOST GOT HIT BY OTHER CARS FROM BEHIND. VERY FRIGHTENING FOR ME I ALMOST GOT A PANIC ATTACK. I MANAGED TO STOP THE CAR ON THE SHOULDER OF THE ROAD WITH HALF OF THE CAR STILL BLOCKING OTHER CARS .CAR WILL NOT START. THE BATTERY IS NEW .I HAVE DONE RESEARCH ON SOCIAL MEDIA AND THERE'S THOUSANDS OF GM CUSTOMERS WHO HAVE OR ARE FACING THE SAME ISSUES. IS THIS ANOTHER COVER UP BY GM THAT'S CONTINUOUSLY IGNORING THIS PROBLEM AND THE CONSUMERS ARE PAYING THOUSANDS OF DOLLARS IN THIS REPAIR. I WAS TOLD I NEED REPAIRS THAT WILL COST $4000 DOLLARS ON A 2011 GMC TERRAIN CAR I GOT A YEAR AGO. THIS IS RIDICULOUS. WHO IS FIGHTING FOR THE CONSUMERS? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10821433January 21, 2016
ENGINE, TRACTION CONTROL SYSTEM
TL* THE CONTACT OWNS A 2011 GMC TERRAIN. WHILE DRIVING 45-50 MPH, THE CHECK ENGINE WARNING LIGHT AND TRACTION CONTROL WARNING LIGHT ILLUMINATED, AND THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE THROTTLE BODY MODULAR CABLE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,158. UPDATED 04/04/16*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10821253January 20, 2016
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS, ENGINE, ELECTRICAL SYSTEM:12V/24V/48V BATTERY
TL* THE CONTACT OWNS A 2011 GMC TERRAIN. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER WHILE DRIVING AT LOW SPEEDS. THE TPMS WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO CHECKED THE ALTERNATOR AND STATED THAT THE BATTERY WAS LOW AND THE VEHICLE NEEDED AN OIL CHANGE. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 112,790.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10819861January 12, 2016
ENGINE
I WAS DRIVING THE CAR THROUGH A TUNNEL WITH MY YOUNG DAUGHTER. THE ENGINE STOPPED. THE CHECK ENGINE LIGHT HAD JUST GONE ON EARLIER THAT DAY, AS WE WERE DRIVING FIRST THE "ENGINE POWER REDUCED" WARNING WENT ON THEN THE ENGINE DIED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10818566January 6, 2016
ENGINE
MY GMC TERRAIN HAS STALLED OUT WHILE DRIVING AT HIGHWAY SPEEDS 65-70MPH (I WASN'T TURNING, STOPPING, OR SWITCHING LANES). COMPLETELY SHUT OFF, NO POWER STEERING OR POWER BRAKES. I WAS ABLE TO COAST OVER 3 LANES OF TRAFFIC, IN RUSH HOUR, AND COME TO A STOP ON THE SHOULDER. THE TRUCK WOULD NOT RESTART. PREVIOUS TIMES IT STALLED, AND I WAS ABLE TO PUT IT IN NEUTRAL AND TURN IT BACK ON. TODAY (JANUARY 6TH, 2016) HOWEVER, IT WOULD NOT TURN ON. IT WOULD CRANK, BUT THAT'S IT. I CALLED A TOW TRUCK AND HAVE IT AT THE DEALERSHIP NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10795115November 20, 2015
STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2011 GMC TERRAIN. THE CONTACT OBSERVED CORROSION ON THE INTERIOR DOORS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 26,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10794590November 18, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2011 GMC TERRAIN. WHILE DRIVING APPROXIMATELY 55 MPH, THE CONTACT CRASHED INTO THE SIDE OF ANOTHER VEHICLE THAT VEERED INTO THE CONTACT'S LANE. THE AIR BAGS FAILED TO DEPLOY. THERE WERE MINOR INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW YARD. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000. ......UPDATED 04/01/16 *BF *CN
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10790585November 16, 2015
POWER TRAIN, ENGINE
TL* THE CONTACT OWNS A 2011 GMC TERRAIN. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING WHILE DRIVING APPROXIMATELY 65 MPH. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER TRAIN BELT FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10789202November 9, 2015
ENGINE, STEERING, UNKNOWN OR OTHER
CAR COMPLETELY SHUTS DOWN AND LOSES ALL POWER/ACTIVITY AFTER STARTING IT UP, PUTTING GEAR INTO DRIVE, AND TRYING TO ACCELERATE. WHEEL GETS STIFF AND CAR STOPS MOVING. THIS FIRST HAPPENED WITHIN A YEAR OF BUYING THE VEHICLE AND HAS HAPPENED A SECOND TIME MID OWNERSHIP. DURING THESE TIMES, THE CAR JUST WOULD NOT START FOR ABOUT 30 MINS TO AN HOUR. LATELY AND SEVERAL TIMES A WEEK NOW SINCE MID-OCTOBER, THE CAR WILL START BUT COMPLETELY SHUT DOWN TO THE POINT WHERE THE CAR IS SHUTTING DOWN AT RED LIGHTS, STOP SIGNS AND ANYWHERE I HAVE TO STOP. IT MAY TAKE 3-5 TIMES TO REPEAT THE PROCESS OF STARTING THE CAR AND PUTTING IT BACK INTO DRIVE BEFORE IT DRIVES WITHOUT SHUTTING DOWN AND ME MAKING TO MY DESTINATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10787759November 2, 2015
AIR BAGS, ENGINE, STEERING
I HAD PURHASED A 2011 GMC TERRIAN AND HAVE GOTTEN THREE LETTERS SAYING DON'T BRING IN TO DEALER UNTIL THE PROBLEMS HAPPEN ONE SIDE -IMPACT CIRCUIT CAUSE-AIRBAG-READINESS LIGHT ILLUMINATE AND THE SERVICE AIR BAG MESSAGE TO DISPLAY. GMC EXTENED THE PROTECTION FOR 10 YEARS OR 120,000 MILES. THE SECOND THAT WAS SENT THE STEERING SAME PROTECTION AND THE THIRD LETTER FOR OIL CONSUMPTION WHICH IT IS DOING NOW. THIS NOT SAFE FOR MY WIFE AND ME OR THE ANY OTHER PASSENGERS. WHAT IS YOUR ADDVISMENTFOR ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10781413October 12, 2015
STEERING
I PURCHASED THE VEHICLE (CAR) IN FEB. 2011. ATTEMPTED TO START THE CAR THE OTHER DAY AND THE YELLOW "ENGINE" DISPLAYED IN THE SPEEDO AREA. WAITED ONE DAY TRIED AGAIN AND THE CAR STARTED BUT I RECEIVED A MESSAGE IN THE RED AREA OF THE DASH INDICATING THE POWER STEERING NEED SERVICE. THINKING I COULD ADD FLUID I CHECKED THE OWNERS MANUAL AND LEARNED THE CAR HAD ELECTRIC POWER STEERING. CAR STARTED YESTERDAY 11 OCT., DROVE THE CAR TO WALMART AND RETURNED HOME. NO PROBLEMS. ATTEMPTED TO START THIS AM 12 OCT. SAME THING HAPPENED AS BEFORE. CALLED THE LOCAL GMC DEEALER IN FORT WALTON BEACH, AND WAS TOLD THE THIS POWER STEERING IS NOT COVEREND BY THE WARRANTY SINCE I HAVE HAD IT FOR OVER THE 3 YEAR PERIOD EVEN THOUNGH I ONLY HAVE 37,800 MILES. I WILL ATTEMPT TO START THE CAR AGIN IN A LITTLE WHILE. IF IT WILL NOT START I WILL CALL AAA TO TOW THE CAR TO A LOCAL GARAGE I HAVE USED BEFORE AND TRUST. I AM PRETTY SURE THE ELECTRIC POWER STEERING IS THE CULPRIT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10779679October 5, 2015
SEAT BELTS
BELT SIDE BUCKLE PLASTIC HOUSING FRACTURES CAUSING SPRING MECHANISM TO FALL OUT. MECHANISM NOW BINDS UP ALLOWING EXCESS SLACK IN SEAT BELT WHILE DRIVING. EVENT OCCURED DURING ROUTINE BUCKLING OF SEAT BELT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10763161September 11, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2011 GMC TERRAIN. WHILE DRIVING APPROXIMATELY 35 MPH, THE TRANSMISSION BEGAN TO HESITATE AND JERKED. IN ADDITION, THE TRANSMISSION SLIPPED GEARS INTERMITTENTLY WITH A RAPID LOSS OF ENGINE OIL. THE FAILURE RECURRED WHENEVER THE VEHICLE WAS IN OPERATION. THE VEHICLE WAS TAKEN TO THE DEALER, WHO WAS UNABLE TO LOCATE THE FAILURE. THE TRANSMISSION FLUID WAS FLUSHED HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 71,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10763011September 10, 2015
FUEL/PROPULSION SYSTEM
UPON ENTERING GARAGE,SMELLED ODOR OF GAS BY CAR...LOOKED UNDERNEATH,,SMALL PUDDLE OF FUEL,,CLOSER EXAMINATION FOUND PINHOLE IN RUST PATCH ON FUEL LINE..OTHER RUST AREAS NOTICED,BUT THIS WAS ONLY LEAK.CORROSION IS TO BE EXPECTED.BUT NOT TO THE POINT OF FAILURE AFTER ONLY 4 AND ONE HALF YEARS..CAR WAS BOUGHT NEW AND WELL MAINTAINED ,ALSO ALWAYS GARAGE KEPT.BEING OUT OF WARRANTY (OF COURSE!), I HAD TO NEGOITIATE WITH THE DEALER FOR A DECENT COST OF THE REPAIR..I BELIEVE INFERIOR QUALITY IS TO BLAME AND BELIEVE THIS CAN AND WILL HAPPEN TO OTHERS,HOPEFULLY WITHOUT SERIOUS CONSEQUENCES...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10748566August 13, 2015
ENGINE
NOW I DID NOT HAVE AN INCIDENT. IM WRITING YOU BECAUSE I VERY RECENRLY BOUGHT A USED 2011 GMC TERRAIN SLE . AND LIKE EVERYTHING ELSE I DO MY RESEARCH. AND THE ONE THING IVE NOTICED IS A WHOLE LOT OF PEOPLE HAVE HAD THE SAME VERY SERIOUS PROBLEM WITH THERE CAR. THE STABILITY CONTROL LIGHT COMES ON AND THE REDUCE SPEED LIGHT AS WELL. AND IMMEDIATELY SLOWS THE VEHICLE TO A SPEED OF 10 MPHS. AS WELL AS LOCKING THE STEERING WHEEL. UNBELIEVABLY DANGEROUS. IVE PERSONALLY READ ALMOST 100 CASES OF THE SAME THING ALL ACROSS THE COUNTRY. ALL WITH THIS SAME VEHICLE. ITS A MIRACLE NOBODY WAS KILLED. NOW FOR MY POINT. WHAT ARE YOU AND GMC DOING WAITING TO FIX THIS PROBLEM. ARE YOU WAITING FOR SOMWONE TO LOSE THERE LIFE. AS A PARENT MYSELF THIS IS VERY TROUBLEING.IF ME OR MY FAMILY IS TO BE HARMED BECAUSE OF SOMWONE ELSES NEGLEGENCE WOULD BE A TERRIBLE TRAGEDY. SOMEONE NEEDS TO FIX THIS PROBLEM. IVE READ THE REPORTS I HAVE READ THESE PEOPLES PLEAS. AND NOTHING IS BEING DONE. HOW DO YOU SLEEP AT NIGHT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10747052August 7, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2011 GMC TERRAIN. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE AIR BAG WARNING LIGHT ILLUMINATED REPEATEDLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE HYDRAULIC INFLATOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 58,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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