GMC Sierra Complaints

15,732 consumer complaints on file.

#10416617August 2, 2011
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2001 GMC SIERRA 2500 HD. WHILE DRIVING APPROXIMATELY 35 MPH, THE ENGINE STALLED WITHOUT WARNING. UPON RESTARTING, THE VEHICLE OPERATED NORMALLY AND WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS. THE TECHNICIAN INFORMED THE CONTACT THAT THE CRANKSHAFT POSITION SENSOR WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE CONTINUED TO RECUR WHENEVER THE VEHICLE WAS IN MOTION. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 94,000. UPDATED 09/15/11 *BF THE CONSUMER LEARNED A RECALL HAD BEEN ISSUED FOR THE CRANKSHAFT POSITION SENSOR. HOWEVER, HIS VIN WAS NOT INCLUDED. UPDATED 11/04/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10416725August 2, 2011
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2002 GMC SIERRA 1500. THE CONTACT STATED THAT WHEN PULLING INTO HIS DRIVEWAY, HE NOTICED THAT THE BRAKE PRESSURE WAS LOW AND THE PEDAL DEPRESSED TO THE FLOOR. THE VEHICLE WAS DIAGNOSED BY THE OWNER AND HE NOTICED THAT THE BRAKE LINES FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 66,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10417450August 2, 2011
FUEL SYSTEM, GASOLINE, SERVICE BRAKES, HYDRAULIC
A BRAKE LINE BURST UNDERNEATH THE TRUCK WHEN I APPLIED THE BRAKES WITH SUBSTANTIAL PRESSURE (NOT ENOUGH TO ENGAGE ABS ON THE DRY PAVEMENT). WAS ABLE TO SWERVE TO AVOID VEHICLE THAT CUT US OFF AND USE EMERGENCY BRAKE TO SLOW/STOP VEHICLE IN A SAFE PLACE. ALL BRAKE LINES WERE SEVERELY RUSTED/CORRODED AND NEEDED TO BE REPLACED. FUEL LINES WERE REPLACED AS WELL AT THE SAME TIME, DUE TO SEVERE CORROSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10416571August 1, 2011
STRUCTURE:FRAME AND MEMBERS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, PARKING BRAKE:DRIVELINE:HYDRAULIC:HOSES, LINES/PIPING, AND FITTINGS, ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY, SUSPENSION:FRONT:CONTROL ARM
MAJOR RUST OF THE UNDERCARRIAGE OF MY 2005 GMC SIERRA 78,000 MILES. SO FAR HAD TO REPLACE BRAKE ROTORS, BRAKE LINES , FUEL RADIATOR AND LINES. FRAME AND CROSS MEMBERS AS WELL AS CONTROL ARMS ARE ALL RUSTED. MADE COMPLAINT WITH GMC THEY HAD ME BRING TO A DEALER TO TELL ME THIS IS NORMAL RUSTING. TWO OF MY RELATIVES HAVE THE SAME YEAR TRUCK BUT ARE NOT EXPERIENCING THIS ISSUE AND WE ALL LIVE IN THE SAME AREA DRIVE SAME ROADS. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10416444August 1, 2011
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2003 GENERAL MOTOR SIERRA 1500 HD. THE CONTACT STATED WHILE DRIVING 55 MILES PER HOUR, THE VEHICLE WOULD NOT COME TO A COMPLETE STOP UNTIL THE BRAKES WERE APPLIED REPEATEDLY. THE CONTACT NOTICED THE VEHICLE WAS LEAKING BREAK FLUID WHICH LED TO THE DISCOVERY OF A RUSTING BRAKE LINE. THE VEHICLE WAS NOT TAKEN TO THE DEALER, AND THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGE WAS 34,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10416481August 1, 2011
ELECTRICAL SYSTEM
WE PURCHASED 24 2011 GMC 2500 TRUCKS WITH OMAHA UTILITY BODIES. ABOUT 1 MONTH AFTER PUTTING THE UNITS IN SERVICE WE HAD A FAILURE OF THE MODULE THAT OPERATES THE REAR BRAKE/TAIL/TURN LIGHTS. IT HAD NO LEFT TURN LIGHT,AND THE RIGHT TURN OPERATED WITH THE TURN SWITCH SET TO LEFT OR RIGHT. WE REMOVED THE MODULE (INSTALLED BY PALFLEET) FROM ANOTHER VEHICLE AND INSTALLED IT ON THE ONE WITH THE PROBLEM. THAT CORRECTED THAT UNIT.SINCE THAT TIME WE HAVE HAD 6 MORE UNITS THAT HAVE FAILED IN A SIMILAR MANNER,BUT VARIED LIGHTS TO INCLUDE RIGHT/LEFT TURN AND BRAKE LIGHTS.WITH ANY OF THESE LIGHT INOPERATIVE,THE VEHICLES ARE NOT IN COMPLIANCE WITH FMVSS 108, OR ANY OPERATIONAL STANDARD.NOW PALFLEET WANTS TO SELL US NEW LIGHTS TO CURE THE PROBLEM.TEXT OF THEIR EMAIL FOLLOWS:[XXX], IN UNDERSTANDING FROM KEN PITTS IN SERVICE AND JOHN PANNELL IN OUR MATERIALS DEPARTMENT THAT SOME OF THE MULTIPLE SERVICE BODY UNITS WE INSTALLED A FEW MONTHS BACK HAVE HAD ELECTRICAL ISSUES WITH THE REAR TAILLIGHTS SPECIFICALLY,WE WERE HOPING TO PROVIDE YOU WITH INFORMATION. IN THE EARLY STAGES OF THE FSA (FLORIDA SHERRIFF'S ASSOCIATION FOR THE STATE OF FLORIDA) BID PROCESS FOR THESE UNITS THAT DATES BACK TO 2010, WE WORKED UP THE BID PRICE BASED ON THE STANDARD LIGHT KIT PACKAGE.PER MY UNDERSTANDING FOR FORD AND DODGE TRUCKS THE STANDARD INCANDESCENT TYPE BULB/LIGHT WORKS PROPERLY.IN THE CASE OF GM TRUCKS, DUE TO A DIFFERENT OEM WIRING HARNESS AND CERTAIN ELECTRICAL AMP-DRAW CRITERIA,THE STANDARD INCANDESCENT BULB CAN SOMETIMES OVERHEAT CAUSING FAILURE.THE RECOMMENDED CORRECTION IS TO UPGRADE THE TWO RED TURN/STOP LIGHTS TO LED WHICH,AGAIN PER MY UNDERSTANDING, WITHSTAND THE HEAT BUILDUP CAUSED BY THE GM HARNESS.WE WILL BE GLAD TO SEND YOU THE REPLACEMENT RED LIGHTS IF YOU WOULD LIKE TO PURSUE AND ANY OF THE CIRCUIT BOARDS (IF NEEDED) AT OUR COST PLUS UPS SHIPPING.THE COST WOULD BE AS SHOWN:RED STOP/TURN LIGHT - $18.00 CIRCUIT BOARD - $49.00 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10416425July 31, 2011
LATCHES/LOCKS/LINKAGES, EQUIPMENT:APPLIANCE:AIR CONDITIONER
AT ABOUT 37K MILES THE FRONT DOORS OF MY 2008 SIERRA WILL NOT UNLOCK HAVE TO MANUALLY LOCK DOORS AND FOB WILL NOT LOCK EVEN UNLOCK DOORS RESULTING IN POSSIBLE THEFT. BACK DOORS WORK PROPERLY. ALSO FOG LIGHTS DO NOT WORK PROPERLY. A/C IS MAKING A LOUD NOISE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10416353July 30, 2011
SERVICE BRAKES, HYDRAULIC
BRAKE LINE FAILURE DUE TO CORRODED BRAKE LINES ON A 2000 GMC SIERRA 2500 PICK -UP TRUCK, LUCKILY IT HAPPENED PULLING OUT OF THE DRIVE WAY AND NOT ON THE HIGHWAY, SEE THAT THERE ARE HUNDREDS OF COMPLAINTS ABOUT THE SAME PROBLEM, SOMETHING NEEDS TO BE DONE BEFORE SOMEONE GETS KILLED ! IF NOT SO ALREADY ! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10416306July 29, 2011
ELECTRICAL SYSTEM
SPEEDOMETER FLUTTERS AND NOW GIVES ERRONEOUS READING, GAS GAUGE GIVES FALSE READINGS. I DID SOME ONLINE RESEARCH AND FOUND THAT THERE WAS A PROBLEM WITH THE INSTRUMENT PANEL CLUSTER AND A LETTER WAS SENT BY GMC. I AM THE ORIGINAL OWNER AND NEVER RECEIVED A LETTER AND NOW MY INSTRUMENT CLUSTER IS FAILING. AND NOW AM PAST MILEAGE/YEARS TO FIX, BECAUSE I NEVER GOT THE ORIGINAL LETTER AND NEVER NEW THERE WAS A PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10415510July 28, 2011
SERVICE BRAKES, HYDRAULIC, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
TL* THE CONTACT OWNS A 2006 GMC SIERRA 1500. THE CONTACT STATED THAT WHEN DEPRESSING THE BRAKE PEDAL, HE WOULD EXPERIENCE A VIBRATING OR POPPING FEELING. THE VEHICLE WAS TAKEN AND INSPECTED BY AN INDEPENDENT MECHANIC, WHO STATED THAT THE ANTI-LOCK BRAKING SYSTEM FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED, BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000. UPDATED 8/30/11 *CN UPDATED 09/28/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10415184July 26, 2011
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
THE SPEEDOMETER UNEXPECTEDLY STOPPED WORKING ON MY 2004 GMC SIERRA 2500 HD AS I WAS DRIVING DOWN I-4. IT WAS REGISTERING 65MPH ONE MINUTE, THEN THE NEXT 0 MPH. THIS ORIGINALLY HAPPENED APPROXIMATELY 1 1/2 YEARS AGO. I CONTACTED MY DEALER WHERE I PURCHASED THE VEHICLE. T THAT TIME, I HAD APPROXIMATELY 69000 MILES ON THE VEHICLE. HE TOLD ME TO TRY AND RESTARTING IT AND IT SHOULD START WORKING RIGHT AGAIN. WHICH IT DID. IT HAS CONTINUED TO ACT UP SINCE AND IS BECOMING MORE FREQUENT. THE DEALER NOW TELLS ME THAT ITS IS THE INSTRUMENT CLUSTER AND NEEDS TO BE REPLACED. THIS IS A HAZARD AS WHEN IT STOPS WORKING, I HAVE KNOW IDEA AS TO MY SPEED. IT IS MY UNDERSTANDING THAT THIS IS A KNOW PROBLEM BY GM AND THEY OFFERED A EXTENDED FIX OPTION, BUT DID NOT NOTIFY GM OWNERS OF THIS HAZARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10415225July 26, 2011
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2004 GMC SIERRA 1500. THE CONTACT STATED THAT THE RADIATOR DID NOT HAVE A PEACOCK TO DRAIN ITS COOLANT FROM. AN AUTHORIZED DEALER WAS NOTIFIED AND THE CONTACT WAS INFORMED THAT THE MANUFACTURER STOPPED USING PEACOCKS TO SAVE MONEY. THE CONTACT EXPRESSED CONCERN OVER THE SITUATION BECAUSE IT COULD LEAD TO A FAILURE OF THE RADIATOR. THE FAILURE AND CURRENT MILEAGES WERE 28,000. THE VIN WAS UNAVAILABLE. I WAS INFORMED THAT THE LOWER RADIATOR HOSE MUST BE REMOVED TO CHANGE COOLANT. IN DOING SO THE HOSE CAN BE DESTROYED AND COOLANT COULD BE SPILT ON THE GROUND. UPDATED 10/11/2011 *LN *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10414957July 25, 2011
TIRES, TIRES:SIDEWALL
TL* THE CONTACT OWNS A 1994 GMC SIERRA 1500 EQUIPPED WITH FIRESTONE STEALTEX A/T (LT245/75/16). WHILE DRIVING APPROXIMATELY 45 MPH THE CONTACT HEARD A LOUD POPPING SOUND. THE CONTACT STOPPED THE VEHICLE ON THE SHOULDER OF THE ROAD AND NOTICED THE TIRE BLEW OUT. THE CONTACT NOTICED THE SIDE WALL HAD ALSO SEPARATED. THE TIRE WAS REPLACED WITH THE SPARE TIRE. THE VEHICLE WAS TAKEN INTO AN AUTO SHOP TO HAVE THE TIRE REPLACED. THE DOT NUMBER WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 50.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10414750July 22, 2011
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2006 GMC SIERRA 2500 HD. THE CONTACT WAS DRIVING APPROXIMATELY 50 MPH AND SMELLED BURNING COOLANT AND THE TEMPERATURE GAUGE BEGAN TO RAPIDLY INCREASE. THE CONTACT INSPECTED UNDER THE HOOD AND NOTICED THE ENGINE OVERHEATING WITH COMPLETE LOSS OF COOLANT. IMMEDIATELY, WATER WAS DISPENSED INTO THE RADIATOR RESERVOIR. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER TWO DIFFERENT TIMES FOR THE SAME FAILURE. THE WATER PUMP WAS REPLACED TWICE. THE MANUFACTURER WAS NOTIFIED AND A COMPLAINT WAS FILED. THE APPROXIMATE FAILURE MILEAGE WAS 22,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10413902July 21, 2011
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS 2008 GMC SIERRA 1500. THE CONTACT STATED THAT WHILE DRIVING UP AN INCLINE AT 45 MPH, THE VEHICLE SUDDENLY ACCELERATED TO SPEEDS EXCEEDING 45MPH. EXCESSIVE PRESSURE WAS APPLIED TO THE BRAKE PEDAL TO STOP THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE FAILURE AND THE CURRENT MILEAGES WERE 8,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10413922July 21, 2011
SERVICE BRAKES, HYDRAULIC, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
WHILE SLOWING DOWN AT MY NEIGHBORHOOD ELEMENTARY SCHOOL I APPLIED THE BRAKES AT THE STOP SIGN. THE BRAKE PEDAL BEGAN TO PULSE. I DROVE AROUND THE BLOCK TO MY HOUSE. UPON INVESTIGATION, A 12" SECTION OF THE INSIDE OF MY LEFT REAR BRAKE ROTOR BROKE OFF. WHEN THE ROTOR CONTINUED TO TURN, THE REMAINING SECTION OF THE BRAKE ROTOR CAUGHT THE CALIPER PISTON AND SHEARED IT OFF. LUCKILY, I WAS ONLY DRIVING AT 18 MPH. IF I HAD BEEN ON THE HIGHWAY DRIVING 55-65 MPH, THE LOSS OF BRAKING WOULD HAVE BEEN CATASTROPHIC. THE PIECE THAT BROKE OFF WAS COVERED WITH RUST ON THE INSIDE - THE SIDE MANUFACTURED WITH COOLING OPENINGS WHICH ARE LOCATED BETWEEN THE INSIDE AND OUTSIDE OF THE BRAKE ROTOR. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10413930July 21, 2011
SERVICE BRAKES, HYDRAULIC
WHILE BLEEDING THE REAR DISK BRAKE CALIPERS IN THE DRIVEWAY, THE STEEL HYDRAULIC TUBING FROM THE BRAKE MASTER CYLINDER TO THE REAR BRAKE CALIPERS BURST DUE TO EXCESSIVE RUST. THE RESULT WAS A QUICK LOSS OF HYDRAULIC BRAKE FLUID. HAD THIS HAPPENED ON THE HIGHWAY, ALL BRAKING WOULD HAVE BEEN LOST DUE TO THE FACT THAT THE HYDRAULIC FLUID RESERVOIR IS NOT DIVIDED INTO FRONT/REAR COMPARTMENTS. AFTER THE LEAK, THE BRAKE PEDAL WENT RIGHT TO THE FLOOR. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10414001July 21, 2011
AIR BAGS:FRONTAL
AIRBAG ALERT IS ON DASH OF MY SIERRA, AT 38,000 MILES--DEALER SAYS THEY HAVE TO CHECK IT OUR; NO IDEA WHAT COULD CAUSE THIS. I HAVE NEVER HAD SUCH A PROBLEM WITH ANY HONDA PRODUCT I HAVE EVER OWNED--MANY SINE 1985. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10414035July 21, 2011
SERVICE BRAKES, HYDRAULIC
1999 GMC SIERRA, TWO CARS INFRONT TURNING LEFT, WENT TO APPLY BRAKES AND PEDAL WENT TO FLOOR, NO BRAKES. ENDED UP CRASHING INTO THE CAR IN FRONT OF ME, WHICH IN TURN HIT THE CAR TURNING. AS I WAS MAKING SURE NO ONE WAS HURT, I NOTICED THAT MY TRUCK WAS LEAKING BRAKE FLUID ALL OVER THE ROAD. *KB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10414388July 20, 2011
UNKNOWN OR OTHER
DEFECT DISCOVERED THIS DATE, BUT KNOWN BY MANUFACTURER. EXHAUST MANIFOLD BOLTS ARE BREAKING, LEADING TO EXHAUST GASES LEAKING UNDER HOOD WHICH WILL LEAD TO EMISSION PROBLEMS. LEARNED THAT THIS IS A COMMON PROBLEM WITH GM 8 CYLINDER TRUCKS MADE FROM 1999 TO 2007, WHICH INVOLVES ABOUT 12 MILLION VEHICLES. THE REPAIR COST IS $800 TO $1000, AND GM HAS NOT RECALLED OR OFFERED TO EXTEND WARRANTY TO COVER THE REPAIR. THIS IS CLEARLY A MANUFACTURING DEFECT AND GM SHOULD BE HELD ACCOUNTABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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