GMC Sierra Complaints

15,732 consumer complaints on file.

#10453778April 2, 2012
ENGINE AND ENGINE COOLING
DRIVING AT APPROXIMATELY 42 MPH THE VEHICLES WARNINGS LIGHTS CAME ON INFORMING ME THAT THE STABILITRAC NEEDED SERVICE, TRACTION CONTROL WAS NO LONGER WORKING AND THE ENGINE WAS OPERATING AT A LOSS OF POWER. THE ENGINE STARTED SHAKING AND THE DIFFERENTIAL STARTED TO CLUNK AS IF IT WERE GOING IN AND OUT OF ENGAGEMENT. AN IMMEDIATE POWER LOSS, I WAS UNABLE TO KEEP UP WITH TRAFFIC AND WAS IN BECOMING A HAZARD TO OTHER MOTORISTS. THE ENGINE STARTED TO PING AND FELT AS IF IT WERE FIRING ON 2 OR 3 CYLINDERS. I PULLED OVER INTO THE BREAKDOWN LANE AND SHUT THE TRUCK OFF. SEVERAL MINUTES LATER I STARTED THE TRUCK AND IT RAN NORMAL, HOWEVER APPROXIMATELY 2 MILES DOWN THE ROAD IT DID THE EXACT SAME THING. I MANAGED TO TAKE THE "BACK ROADS" HOME WITHOUT ENDANGERING ANYONE. THE NEXT MORNING IT STARTED AND RAN NORMAL. YESTERDAY IT HAPPENED AGAIN ONLY THIS TIME I WAS AT A MAJOR INTERSECTION AND ALMOST CAUSED A COLLISION BECAUSE I WAS UNABLE TO GET THROUGH THE INTERSECTION BEFORE THE LIGHT CHANGED. I MADE IT THROUGH AND CALLED TO HAVE THE TRUCK TOWED TO THE DEALERSHIP. VERY DANGEROUS SITUATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10453446March 29, 2012
SERVICE BRAKES, HYDRAULIC
UPON START UP, AFTER SITTING FOR SEVERAL HOURS OR OVERNIGHT, THE CAR FAILS TO STOP PROPERLY FOR THE FIRST MINUTE. THIS IS DANGEROUS AS THE PEDAL IS SOFT AND INCONSISTENT AND STOPPING TIMES AND DISTANCES ARE SUBSTANTIALLY GREATER THAN NORMAL OR ACCEPTABLE TOLERANCES. IT IS DANGEROUS TO BOTH PEOPLE AND PROPERTY AS THE CAR DOES NOT STOP AS IT SHOULD. I HAVE EXPERIENCED TAPPING INTO GARAGE DOORS DUE TO THE FAILURE OF THE CAR TO STOP PROPERLY. IN THE EVENT THAT A PERSON WOULD HAVE BEEN PRESENT, IT COULD HAVE BEEN DEADLY. I HAVE ALSO EXPERIENCED NUMEROUS CLOSE CALLS WHEN MANEUVERING IN GARAGES. A FRIEND HAS THE SAME TRUCK AND HAS ASKED IF I EXPERIENCED THE PROBLEM WITH STOPPING THE TRUCK AFTER START UP. I TOOK THE CAR TO GO GMC IN GOLDEN COLORADO ON MULTIPLE OCCASSIONS. THEY DOWNPLAY THE EVENT AND STATE THAT THEY CANNOT GET THE TRUCK TO DUPLICATE THE PROBLEM WHEN TESTING. AFTER MULTIPLE TRIPS TO THE DEALER, THEY ARE NOW SAYING THAT IT TAKES A MINUTE OR TWO FOR THE VACUM BOOSTER, OR SOMETHING LIKE THAT, TO PRESSURIZE AND THE BRAKES ARE WORKING "NORMALLY." IF THIS IS NORMAL, IT DOES NOT CONFORM WITH STANDARD DRIVING BEHAVIOR. HAVING TO WAIT FOR YOUR BRAKES TO PRESSURIZE FOR A MINUTE OF SO IS NOT NORMAL. THANKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10453473March 29, 2012
SERVICE BRAKES, HYDRAULIC
TOOK TRUCK TO DEALER FOR OTHER WORK AND THEY REPORTED TO ME THE LINE WAS LEAKING AND ABOUT TO RUPTURE. I HAVE 2 JEEP PRODUCTS , BOTH IN THE LATE 80'S WITH ORIGINAL BRAKE LINES AND THEY ARE FINE. YOU WOULD THINK THAT A "YOUNGER VEHICLE WOULD BE UP TO THE TASK OF LASTING LONGER THAN 9 YRS. I'VE OWNED OLDER CARS AND TRUCKS AND HAVE NEVER SEEN ANYTHING LIKE THIS, EVEN MY 1964 CHEVY C-10 DIDN'T HAVE THIS PROBLEM AND I SOLD IT IN 1991 . A CO-WORKER BOUGHT MY OLD CHEVY AND AT THE 30 YEAR MARK FOR IT, THE BRAKE LINES WERE FINE. I BELIEVE THAT ALONG WITH THE MANUFACTURE THE GOVERNMENT SHOULD BE HELD ACCOUNTABLE ALSO, THEY ALLOW THIS SUBPAR EQUIPMENT ON THE ROADS AND HIGHWAYS TO CARRY OUR KIDS AND FAMILIES, DO YOU THINK OBAMA'S KIDS WOULD BE SUBJECTED TO DANGER IN THIS MANNER. IF THE DIRECTOR OF NHTSA HAD A FAILURE OF THIS CALIBER HE OR SHE'D BE ALL OVER THIS DEMANDING AND ENFORCING A RECALL . *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10453383March 28, 2012
SERVICE BRAKES, HYDRAULIC
A SECOND BRAKE LINE RUPTURED AS A RESULT OF RUST CORROSION CAUSING THE BRAKES TO FAIL AT 76,158 ORIGINAL MILES. I NARROWLY AVOIDED A REAR END COLLISION INTO ANOTHER VEHICLE CARRYING A FAMILY WITH CHILDREN. THE VEHICLE WAS TOWED TO A GM DEALER WHERE IT WAS DIAGNOSED. THE COST ESTIMATE FROM THE GM DEALER TO REPLACE ALL OF THE RUSTED BRAKE PARTS IS $5,125.00 THIS IS THE SECOND INCIDENT OF BRAKE FAILURE AS A RESULT OF RUSTED OUT BRAKE LINES. THE FIRST INCIDENT OCCURRED AT 73,870 ORIGINAL MILES. A CALL WAS MADE TO GMC IN AN EFFORT TO SEEK ASSISTANCE WITH THE REPAIR AMOUNT AND THEY ADAMANTLY REFUSED ANY ASSISTANCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10453140March 26, 2012
ELECTRICAL SYSTEM, SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL (ESC)
MY TRUCK IS A WORK TRUCK DRIVEN BY AN EMPLOYEE, I HAVE JUST RECENTLY BECOME AWARE OF A CONDITION REGARDING THE INSTRUMENT CLUSTER, WHEREIN THE WHOLE PANEL DOES NOT WORK, I WAS ADVISED BY THE EMPLOYEE THAT THIS HAPPENED QUITE SOME TIME AGO, BUT WAS NEVER MADE AWARE. I CONTACTED GMC BUT APPARENTLY, BECAUSE THIS IS CONSIDERED A SPECIAL POLICY RECALL (ONLY IF SOMEONE COMPLAINS - AND WITHIN A SPECIFIED TIME PERIOD 7 YRS OR 80,000 MILES) THEY WILL NOT REPAIR THIS DEFECT. I NEVER RECEIVED A NOTICE, NOR WAS I AWARE OF THE PROBLEM WITHIN THAT TIME PERIOD. I WAS FURTHER INFORMED BY MY WORKER THAT AT THE TIME THE PANEL WENT OUT, THE FAN FOR THE HEATER/AIR CONDITION UNIT APPEARED TO SMOKE AND NOW IT DOES NOT WORK. HERE AGAIN, I HAVE NOT RECEIVED ANY RECALL NOTICES FOR THIS DEFECT EITHER. FINALLY, IN MY ATTEMPTS TO GET THE CLUSTER REPAIRED, I HAVE BEEN INFORMED THAT THERE IS A RECALL ON THE HYDRO BOOST ACCUMULATOR... I HAVE NOT ONCE RECEIVED A RECALL NOTICE ON THIS VEHICLE AND I PURCHASED THIS VEHICLE NEW. MY VEHICLE HAS 101,000 MILES ON IT. YOU WOULD THINK THAT A VEHICLE OF THIS NATURE WOULD LAST LONGER THAN 100,000. BUT APPARENTLY NOT... ALSO, WHEN THESE IS SUCH A MAJOR RECALL OUT ON A VEHICLE YOU WOULD THINK THAT GMC WOULD CONTACT YOU AND ADVISE YOU OF THIS PROBLEM.. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10452928March 25, 2012
SERVICE BRAKES, HYDRAULIC
2003 GMC SIERRA PICK-UP 4WD EXTENDED CAB. BRAKE LINE FAILURE DUE TO CORROSION. DATE OF FAILURE 2/27/12 MILEAGE 23068 COST OF REPAIR $1283.82. MY NEIGHBOR HAS A 2004 GMC AND ALSO NEED TO REPLACE HIS BRAKE LINES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10452853March 24, 2012
STEERING
GOING INTO A TURN MY STEERING WILL JUMP AUTO STORE SAID IT WAS A STEERING SENSOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10452866March 24, 2012
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS, ENGINE AND ENGINE COOLING, SERVICE BRAKES, HYDRAULIC
I HAVE A 2006 GMC SIERRA 2500 HD WITH 32000 MILES. I HAVE HAD TO REPLACE THE BRAKES AND ROTORS TWICE BECAUSE THEY HAVE RUSTED AND ROTTED AWAY. I HAVE HAD TO REPLACE MY EXHAUST BECAUSE OF RUST AND THE ENTIRE UNDER CARRIAGE AND FRAME ARE HEAVILY RUSTED. I HAVE JUST RECENTLY NOTICED THAT THERE IS EVEN RUST INSIDE THE CAB, INTERIOR DOORS, CHROME IS BUBBLING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10452624March 22, 2012
POWER TRAIN, SERVICE BRAKES, HYDRAULIC, STEERING, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 GMC SIERRA 2500 HD. THE CONTACT STATED THAT THE POWER STEERING WOULD SEIZE AND THE VEHICLE WOULD HESITATE TO STOP WHEN THE BRAKES WERE DEPRESSED. IN ADDITION, THE TRANSMISSION, WINDSHIELD WIPERS, CRUISE CONTROL, AND THE INSTRUMENT CLUSTER FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED THE TRANSMISSION, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES, BUT DENIED ANY ASSISTANCE WITH REPAIRS TO THE VEHICLE. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE MILEAGE WAS 29 AND THE CURRENT MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10452376March 20, 2012
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2004 GMC SIERRA 1500. THE CONTACT STATED THAT WHILE APPROACHING A TRAFFIC STOP, HE ATTEMPTED TO ENGAGE THE BRAKES BUT THE PEDAL WAS DEPRESSED INTO THE FLOORBOARD ABNORMALLY. IN ADDITION, THE CONTACT APPLIED THE EMERGENCY BRAKE TO NO AVAIL. THE CONTACT STATED THAT IN ORDER TO STOP THE VEHICLE, HE HAD TO DRIVE THE VEHICLE ALONGSIDE THE SIDEWALK. AFTER INSPECTING THE VEHICLE, HE DISCOVERED THAT THE BRAKE LINES WERE COMPLETELY CORRODED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10452283March 19, 2012
AIR BAGS
WE WERE TRAVELING WEST BOUND ON GEORGE BUSH TURNPIKE IN PLANO, TEXAS AT THE N CENTRAL EXPRESSWAY EXIT A VEHICLE TRAVELING IN THE LANE TO OUR RIGHT CAME INTO MY LANE CUTTING ME OFF AND I SWERVED TO MISS SAID VEHICLE AND CORRECTED TO THE LEFT AND CORRECTED BACK TO THE RIGHT TO MISS A VEHICLE COMING UP ON MY LEFT. IT HAD BEEN RAINING AND THE ROADS WERE SLICK, WE WENT INTO A SKID AND INTO A CONCERT BARRIER TRAVELING AROUND 60 TO 65 MILES AN HOUR. NO OTHER VEHICLE WAS INVOLVED. MYSELF AND MY PASSENGER WERE BOTH INJURED. WE RECEIVED SUBSTANTIAL SEATBELT TRAUMA TO OUR UPPER TORSO AND MYSELF AS THE DRIVE SUSTAINED A BROKEN KNEE CAP AND MY PASSENGER RECEIVED DEEP BRUISING TO HER UPPER TORSO AND SHOULDER AND DEEP BRUISE AND TISSUE TRAUMA TO HER KNEE. *JS
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10452047March 17, 2012
SERVICE BRAKES, HYDRAULIC
THIS TRUCK AND I RESIDE IN WISCONSIN BUT WERE IN FLORIDA AT THE TIME OF THE INCIDENT. MY TRAVEL ON 2/21 WAS TO PICK UP MY YOUNG GRANDDAUGHTER AT HER SCHOOL. I WAS TRAVELING AT AROUND 40 MPH IN FAIRLY HEAVY AFTERNOON TRAFFIC, I HAD CROSSED A CONTROLLED INTERSECTION ABOUT A MILE FROM THE SCHOOL AND APPLIED THE BRAKES TO SLOW DOWN, THE PEDAL WENT TO THE FLOOR. I PUMPED THE BRAKES AND WAS ABLE TO SLOW THE TRUCK DOWN. I PROCEEDED TO THE SCHOOL AT A VERY REDUCED SPEED USING THE PARKING BRAKE AND PUMPING THE BRAKES. I WAS ABLE TO SAFELY GET TO THE SCHOOL. I EXITED THE SCHOOL YARD AND PARKED THE TRUCK. CALLED A TOW TRUCK FOR THE REST OF THE TRIP. THE MECHANIC THAT REPAIRED THE BRAKE LINES SAID THERE HAS BEEN A PARTIAL RECALL ON GMC AND CHEVROLET TRUCKS FOR FAULTY BRAKE LINES BUT MY TRUCK WAS NOT INCLUDED. HE SAID THE WORST RUST WAS AT THE ABS CONTROL BUT THERE WERE OTHER AREA'S INVOLVED ALSO. THIS VEHICLE IS ONLY 9 YEARS OLD. I HAVE OWNED VEHICLES MUCH OLDER THAN THIS ONE AND HAVE NEVER HAD A BRAKE LINE RUST THROUGH. I URGE YOU TO DO A DEEPER STUDY AND RECALL IF NECESSARY, INTO WHAT APPEARS TO BE THE USE OF INFERIOR BRAKE LINES AND/ OR POOR PLACEMENT OF THE ABS CONTROL ON A WIDER RANGE OF THIS VEHICLE. IT WAS FORTUNATE THAT THIS INCIDENT DID NOT CAUSE AN ACCIDENT OR INJURY OR TAKE PLACE AS WE WERE RETURNING HOME THROUGH THE MOUNTAINS IN TENNESSEE A FEW WEEKS LATER. I AGAIN URGE YOU TO EXTEND THE RECALL FURTHER INTO THIS TRUCKS PRODUCTION. THANK YOU FOR YOUR ATTENTION TO THIS DANGEROUS AND EXTREMELY UNSAFE CONDITION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10452053March 17, 2012
SERVICE BRAKES, HYDRAULIC
WAS APPLYING BRAKE WHEN ALL THE SUDDEN BRAKE PEDAL WENT TO THE FLOOR AND LOST ALOT OF BRAKING POWER ALMOST COULD NOT STOP IF NOT FOR EMERGENCY BRAKE TRUCK HAS ONLY BEEN IN SALT 3-4 TIMES I HAVE OWNED IT SINCE 2002 AND IT HAD 40K MILES ON IT WHEN I BOUGHT IT NOW HAS 84K AND BRAKE LINES ARE RUSTED OFF IT I AM PLANNING TO REPLACE THEM WITH QUALITY PARTS. BUT SOMETHING NEEDS TO BE DONE BEFORE SOMEONE GETS HURT, EVEN IN SALT BELT OF THE COUNTRY A BRAKE LINE SHOULD NOT RUST TO THE POINT OF BURSTING WITH 84K MILES ON VEHICLE SHAME ON YOU GM FOR USING LOW GRADE LINE ON SUCH IMPORTANT SYSTEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10452029March 16, 2012
SERVICE BRAKES, HYDRAULIC
COMPLETE HYDRAULIC BRAKE FAILURE WITHOUT WARNING. CHECK ENGINE LIGHT ONLY CAME ON AFTER THE VEHICLE WAS STOPPED WITH THE EMERGENCY BRAKE. THE DEALER SAID THAT THE FRONT BRAKE HAD STOPPED WORKING SOMETIME AGO, ONLY THE REAR BRAKE HAD BEEN WORKING. THE DEALER "REPLACED REAR PADS AND ROTORS AND PARKING BRAKE SHOES, FOUND FOUR BUSTED BRAKE LINES, REPLACE ALL FRONT BRAKE LINES, MASTER CYLINDER TO ABS MODULE (2) AND FROM MODULE TO FRONT BRAKES(2)."
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10451859March 15, 2012
SERVICE BRAKES, HYDRAULIC
ENTIRE BRAKE LINE FAILURE DO TO RUSTED BRAKE LINES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10451581March 14, 2012
SERVICE BRAKES, HYDRAULIC
I WAS DRIVING IN MEDIUM TRAFFIC WHEN A VEHICLE IN FRONT OF ME STOPPED QUICKLY AND I APPLIED MY BRAKES. THEN I NOTICED THE PEDDLE GO DOWN TO THE FLOOR. THAT WAS THE ONLY WARNING I RECEIVED AND SO I IMMEDIATELY DROVE HOME PUMPING MY BRAKES WHEN I NEEDED TO STOP AND TRIED TO STOP INFREQUENTLY AS POSSIBLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10451590March 14, 2012
SUSPENSION, STEERING, SERVICE BRAKES, HYDRAULIC
JUST PURCHASES NEW 2012 GMC SIERRA 3500 , 400 MILES , HAVE HAD ALIGNMENT / STEERING PROBLEMS WITH A DRIFT TO LEFT AND A WONDERING STEERING WHEEL, ALSO BRAKE AND ABS LIGHTS ON, WENT TO DEALER THEY LOOKED AT IT FOR 2 HRS, AND SAID IT NEEDED A PART ORDERED AND THERE WAS A TSB ON IT, THE TECH SAID IT WOULD BE SAFE TO DRIVE BUT I WOULD NOT HAVE ABS BRAKES, ALSO HE WOULD CHECK ALIGNMENT AGAIN AT TIME WHEN PART CAME IN 4 DAYS EST, BRAKE AND ABS LIGHT REMAINED ON, VEHICLE DROVE FINE THE NEXT DAY UNTIL A ACCIDENT, WENT AROUND CURVEAT 55 MPH, APPLIED BRAKES TO SLOW, BRAKES WENT TO FLOOR UN ABLE TO SLOW AT ALL WENT OFF THE ROAD LOST CONTROL AND CRASHED INTO TREES, BOTH AIRBAGS DEPLOYED , WENT TO EMERGENCY ROOM WITH ARM INJURY AND RIB INJURIES, BRAND NEW TRUCK VERY SCARRY I WILL NEVER BUY A GM PODUCT AGAIN. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10451484March 13, 2012
STRUCTURE:FRAME AND MEMBERS
TL* THE CONTACT OWNS A 2008 GMC SIERRA. WHILE TRAVELING 35 MPH, THE CONTACT NOTICED A GRINDING SOUND COMING FROM THE FRONT OF THE VEHICLE. AFTER EXAMINING THE VEHICLE, THE CONTACT DISCOVERED THAT THE A FRAME WAS FRACTURED IN HALF ON BOTH SIDES OF THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT AVAILABLE. THE CURRENT AND THE FAILURE MILEAGES WERE 37,000. UPDATED 4/2/12 *CN UPDATED 04/16/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10451290March 12, 2012
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2012 GMC SIERRA. THE CONTACT STATED THAT WHENEVER THE VEHICLE WAS IDLING THE CONTACT NOTICED THAT THE VEHICLE WOULD VIBRATE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS INFORMED THAT THE FAILURE COULD NOT BE REPAIRED. THE CURRENT AND THE FAILURE MILEAGES WERE 1,200. ..UPDATED 04/16/12 *BF UPDATED 05/07/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10451062March 10, 2012
SERVICE BRAKES, HYDRAULIC
BRAKE LINES RUSTED THROUGH AT LEFT SIDE JUST BELOW DRIVERS DOOR, WHICH RESULTED IN A LOSS OF BRAKES!!!!! AFTER FURTHER INSPECTION ALL BRAKES LINES ARE SEVERELY RUSTED AND MUST BE REPLACED. THIS IS ONLY A 2004 TRUCK!!!!!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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