GMC Sierra Complaints

15,732 consumer complaints on file.

#10510579May 3, 2013
SERVICE BRAKES
CATASTROPHIC BRAKE FAILURE ON STATE HIGHWAY. NO ACCIDENT OR INJURIES, BUT REPAIRS INCLUDED BRAKE LINES, CALIPERS AND PADS DUE TO CORROSION OF SAID LINES AND CALIPER ASSEMBLIES. SHOP SAID THIS IS A COMMON OCCURRENCE FOR GM PRODUCTS REGARDLESS OF AGE OF THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510363May 2, 2013
SERVICE BRAKES
TL* THE CONTACT OWNS A 2003 GMC SIERRA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH AND DEPRESSING THE BRAKE PEDAL, THE VEHICLE FAILED TO RESPOND. THE CONTACT APPLIED THE EMERGENCY BRAKE AND CAME TO A STOP. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC FOR DIAGNOSTIC TESTING. THE MECHANIC STATED THAT THE BRAKE LINES WERE CORRODED AND WOULD HAVE TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510320May 1, 2013
SERVICE BRAKES
WHEN EXITING AN INTERSTATE HIGHWAY ON A HIGH SPEED RAMP, I HAD TO DEPRESS THE BRAKE PEDAL WITH EXTRA PRESSURE TO SLOW DOWN QUICKLY DUE TO A MERGING CAR. THE BRAKE PEDAL PROVIDED LESS THAN NORMAL RESISTANCE AND THEN PROCEEDED TO GO ALL THE WAY TO THE FLOOR. THE TRUCK DID SLOW DOWN SUCH THAT I WAS ABLE TO AVOID A COLLISION BUT IT WAS SCARILY CLOSE (DIDN'T STOP ANY WHERE NEAR THE DISTANCE THAT IT HAS TAKEN OVER THE LAST 10 YEARS). AS I WAS CONTINUING TO ROLL/GLIDE DOWN THE HIGHWAY I DECIDED TO TEST THE BRAKES TO BE SURE I HAD BRAKING CAPABILITY. THE BRAKE PEDAL WENT COMPLETELY TO THE FLOOR AND NO BRAKING CAPABILITY. I HAD TO USE THE EMERGENCY BRAKE IN ORDER TO STOP AND MOVE INTO A SAFE PLACE ON THE HIGHWAY. THERE WAS NO WARNING SIGN OF A BRAKE PROBLEM AND THERE WERE NO WARNING LIGHTS BEFORE NOR AFTER THE LOSS OF BRAKING CAPABILITY. THE METAL BRAKE LINES HAD CORRODED THROUGH AND REQUIRED REPLACING IN ORDER TO GET THE BRAKING CAPABILITY RESTORED. THE REPAIR TOTAL WAS $1,307 PLUS TAXES. THIS CATASTROPHIC LOSS OF BRAKING CAPABILITY WITH NO WARNING OR EVEN PERFORMANCE INDICATION IS A TOTAL FAILURE FOR THE STANDARDS FOR WHICH A MOTOR VEHICLE SHOULD BE ALLOWED ON AMERICAN ROADS. THE GOOD NEWS IS THAT AN ACCIDENT WAS AVOIDED AND IT WAS FORTUNATE THAT I KNEW TO USE THE EMERGENCY BRAKE AS A BACKUP; MY 24 YEAR OLD DAUGHTER THAT WAS A PASSENGER IN THE VEHICLE AT THE TIME OF THE FAILURE HAD NO IDEA THAT THIS WOULD BE AN OPTION. THIS TRUCK IS 10 YEARS OLD WITH THE FIRST ~1 YEAR IN MICHIGAN BEFORE I ACQUIRED IT AND USED IT IN A SO-CALLED SALT BELT STATE (DELAWARE). IT IS 10 YEARS OLD AND ONLY HAS 76,000 MILES ON IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10509368April 24, 2013
SERVICE BRAKES
I WAS PULLING MY HORSE TRAILER AND WENT TO STOP AT A STOP SIGN AND MY TRUCK BRAKES WENT OUT AND I COULD NOT STOP. I ENDED UP BEING PUSHED INTO TRAFFIC AND ALMOST WENT OFF A CLIFF. MY STEP DAD CAME AND GOT MY TRAILER AND WE HAULED MY TRUCK BACK TO HIS PLACE. MY DAD AND STEP DAD STARTED LOOKING AT IT AND MY ENTIRE BRAKE LINE IS RUSTED OUT? I HAVE NOTICED SEVERAL WEBSITES STATING NUMEROUS INCIDENTS AND RECALLS? I NEED HELP! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10509419April 24, 2013
SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 1999 GMC C2500 PICKUP. THE CONTACT STATED THAT WHILE TRAVELING DOWNHILL, THE BRAKES WERE APPLIED BUT THE VEHICLE DID NOT RESPOND. THE CONTACT HAD TO USE THE EMERGENCY BREAK IN ORDER TO STOP THE VEHICLE. THE VEHICLE WAS INSPECTED AND IT WAS DETERMINED THAT THE BRAKES LINES WERE COMPLETELY RUSTED. THE CONTACT SPOKE TO THE MANUFACTURER REGARDING NHTSA CAMPAIGN ID NUMBER: 00V345000 (SERVICE BRAKES: HYDRAULIC), BUT WAS TOLD THAT THERE WAS NO RECALL FOR THE VEHICLE. THE FAILURE AND THE CURRENT MILEAGES WERE 170,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10509347April 23, 2013
SERVICE BRAKES
I JUST TOOK MY 99 GMC SIERRA 1500 TO THE LOCAL DEALERSHIP BECAUSE THE BRAKE PEDAL GOING ALL WAY TO THE FLOOR AFTER DRIVING ON A MAJOR HIGHWAY AND FELT THE SOFTNESS IN THE BRAKE PEDAL ATTEMPTING TO STOP BECAUSE OF HEAVY TRAFFIC. *TR THE SERVICE TECH FOUND THE BRAKE LINE LEAKING DUE CORROSION, THE TECH GAVE THE WORST CASE SCENARIO WHICH WOULD BE REPLACING ALL 4 CALIPERS, BRAKE HOSES, AND BRAKE LINES FOR OVER $3000.00. GM OR NHTSA NEEDS TO ISSUE A RECALL OR SOMETHING BUT SOMEONE GETS KILL. LUCKY THERE HAS BEEN NO DEATHS BECAUSE OF SUB QUALITY PARTS USED BY GM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10509032April 22, 2013
SERVICE BRAKES
WHILE DRIVING AT APP 50MPH I TRIED TO BRAKE TO AVOID A VEHICLE WHICH PULLED OUT IN FRONT OF ME AND MY PEDAL WENT ALL THE WAY TO THE FLOOR. TO MY HORROR I HAD NO BRAKES!!!!!! LUCKILY MY 2002 GMC IS A 5 SPEED MANUAL TRANSMISSION AND I WAS ABLE TO DOWN SHIFT TO AVOID AN ACCIDENT. USING MY TRANSMISSION AND FINALLY MY EMERGENCY BRAKE (WHICH RUSTED THROUGH THE YEAR BEFORE AND COST OVER $300. TO REPAIR)) I WAS ABLE TO PULL TO THE SIDE OF THE ROAD AND SAFELY STOP. MY AUTO WAS TOWED TO A LOCAL REPAIR SHOP WHERE THE MECHANIC SHOWED ME THE RUSTED THROUGH BRAKE LINES. IT COST ME OVER $2,000 FOR REPAIRS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10508778April 19, 2013
SERVICE BRAKES
RUSTY BRAKE LINES ON 2004 GMC 2500HD SIERRA. ALMOST CAUSED ME TO HAVE AN ACCIDENT BECAUSE THE BRAKE PETAL WENT TO THE FLOOR IMMEDIATELY WHEN THE BRAKE LINE BURST. I HAVE PICTURES OF THE OLD RUSTED BRAKE LINES IF YOU WOULD LIKE TO SEE THE PICTURES. SINCE IT SEEMS TO BE A WIDE SPREAD PROBLEM ON GM PICKUP TRUCKS FROM RESEARCHING IT ON THE INTERNET, I'M CURIOUS TO KNOW WHEN THEY ARE GOING TO RECALL THEM? JUST SAW ON THE NEWS WHERE THERE IS A GOVERNMENT RECALL ON 2005-2009 SUBARU'S FOR THE SAME PROBLEM. IT COST $1290.00 TO REPAIR ALL THE BRAKE LINES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10508798April 19, 2013
SERVICE BRAKES
I WAS APPROACHING A STOP SIGN DRIVING APPROXIMATELY 45 MPH. WHEN I APPLIED THE BRAKES THE PEDAL WENT TO THE FLOOR, AND THE VEHICLE WOULDN'T STOP. I MANEUVERED PAST SEVERAL VEHICLES ALMOST STRIKING THEM. I WAS ABLE TO APPLY THE EMERGENCY BRAKE TO STOP THE VEHICLE AFTER SOME DISTANCE PAST THE INTERSECTION. I AM A POLICE OFFICER WITH 25 YEARS ON THE JOB. I HAVE ATTENDING VARIOUS DRIVING COURSES RELATED TO MY PROFESSION. IF A LAY PERSON WAS IN THIS SITUATION A SERIOUS ACCIDENT WOULD HAVE HAPPENED. I BARELY ESCAPED THE ACCIDENT DUE IN PART TO TRAINING AND A LARGE AMOUNT OF LUCK. ON THE DAY OF THE INCIDENT THE VEHICLE HAD STOPPED NORMAL AT THREE PRIOR INTERSECTIONS WITHOUT GIVING ANY WARNING OF A POTENTIAL PROBLEM. I HAVE READ ON LINE THE THEORY ABOUT THE SALT CAUSING THE DAMAGE TO THE BRAKE LINES. I HAVE NEVER DRIVEN THIS VEHICLE IN THE SNOW SINCE IT IS A SPARE VEHICLE. THE VEHICLE HAS 72000 MILES A LARGE MAJORITY OF THOSE MILES DRIVEN ON THE HIGHWAY (SUMMER AND FALL). I BOUGHT THIS VEHICLE NEW FROM THE DEALERSHIP IN 2004. THE COST TO REPAIR THE BRAKE LINES WAS $1,100 DOLLARS. A RECALL SHOULD BE MADE IN REGARDS TO THIS DEFECT BEFORE SOMEONE IS KILLED OR SERIOUSLY INJURED. I HAD A MECHANIC SHOP REPAIR THE VEHICLE SINCE THE DEALERSHIP CLAIMED THEY HAD NO OTHER REPORTED FAILURES ON THIS VEHICLE. A QUICK LOOK ON VARIOUS WEBSITES SHOWED THAT TO BE A FALSE CLAIM. ANYONE DRIVING THESE TYPES OF VEHICLES PLEASE HAVE YOUR BRAKE LINES INSPECTED BY A MECHANIC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10508742April 18, 2013
SERVICE BRAKES
ALL BRAKE LINES BADLY RUSTED. LINE ABOVE FUEL TANK RUSTED THROUGH AND LEAKED WHILE DRIVING. PEDAL WENT TO FLOOR. TO AVOID COLLIDING WITH VEHICLE IN FRONT OF ME WENT OFF ROAD. NO DAMAGE TO MY TRUCK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10508513April 17, 2013
SERVICE BRAKES
TL* THE CONTACT OWNS A 2000 GMC SIERRA 1500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, THE CONTACT HEARD A POPPING SOUND AFTER DEPRESSING THE BRAKE PEDAL. THE BRAKE PEDAL THEN SUDDENLY DROPPED TO THE FLOOR BOARD. THE CONTACT WAS ABLE TO STOP THE VEHICLE WITH LIMITED BRAKE RESPONSE. THE CONTACT INSPECTED THE VEHICLE AND NOTICED CORROSION ON THE BRAKE LINE UNDERNEATH THE DRIVER'S SIDE SEAT. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 170,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10508445April 16, 2013
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR
TL* THE CONTACT OWNS A 2005 GMC SIERRA 2500 HD. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE HEATER WAS ACTIVATED AND THEN THE BLOWER FAILED TO OPERATE. IN ADDITION, THE AIR CONDITIONER BLOWER WOULD NOT FUNCTION. THE FAILURE OCCURRED SPORADICALLY. THE VEHICLE WAS TAKEN TO THE AUTHORIZED DEALER WHO STATED THE BLOWER MOTOR MODULE WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 125,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10508262April 15, 2013
SERVICE BRAKES
TL* THE CONTACT OWNS A 2002 GMC SIERRA 1500. THE CONTACT STATED THAT THE ANTI LOCK SYSTEM BRAKING SYSTEM MALFUNCTIONED AT VARIOUS SPEEDS. THE BRAKES ENGAGED INDEPENDENTLY MAKING IT DIFFICULT TO DRIVE THE VEHICLE. THE VEHICLE WAS INSPECTED BY MECHANIC WHO FOUND CORROSION IN THE ANTI LOCK BRAKING SYSTEM SENSOR. THE BRAKING SYSTEM WAS REPLACED. THE FAILURE RECURRED SEVERAL TIMES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 95,000. THE CURRENT MILEAGE WAS 119,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10508300April 15, 2013
ELECTRICAL SYSTEM
ON THE MORNING OF APRIL 11 WE HAD A SEVERE THUNDERSTORM AT APPROX. 3:00AM. LATER IN THE MORNING AT APPROXIMATELY 6:30AM I FOUND MY 2008 SIERRA TRUCK RUNNING IN MY GARAGE WITH THE GARAGE DOORS SHUT. THE HEADLIGHTS WERE FLASHING AND THE GARAGE WAS EXTREMELY HOT DUE TO THE ENGINE RUNNING. THERE WAS A LOT OF WATER CONDENSATION ON THE FLOOR INDICATING THAT THE ENGINE HAD BEEN RUNNING FOR QUITE SOME TIME. THE TEMPERATURE GAUGE WAS AT RUNNING TEMPERATURE. MY KEYS WERE IN THE IGNITION SO I OPENED THE GARAGE TO AIR OUT THE CARBON MONOXIDE AND TOOK MY WIFE'S KEYS AND TRIED TO STOP IT REMOTELY BUT IT WOULD NOT STOP. A FEW MINUTES LATER I WENT OUTSIDE AND CAME IN THRU THE GARAGE DOOR TRYING NOT TO BREATH THE FUMES. BY THEN THE TRUCK WAS NOT RUNNING. I FOUND THE CHECK ENGINE LIGHT ON. WHEN I TOUCHED THE KEY IN THE IGNITION THE CHECK ENGINE LIGHT WENT OUT. THE SEAT PRESETS WERE MESSED UP AND THE CLOCK WAS SEVERAL HOURS OFF. THERE WAS ABSOLUTELY NO WAY THE TRUCK WAS REMOTE STARTED. EVEN IF IT WAS IT SHOULD ONLY RUN FOR 10 MINUTES. THIS WAS A VERY SERIOUS AND DANGEROUS SITUATION! CONTINUING ON WITH A SIMILAR SITUATION A YEAR AGO, THERE WAS A SEVERE THUNDERSTORM COMING THRU. OUR NEIGHBORS HAD COME TO OUR HOUSE DURING THE WARNING SINCE WE HAD A BASEMENT. WE WERE ALL STANDING IN THE GARAGE WITH THE GARAGE DOOR OPEN AND OUR 2010 GMC YUKON STARTED UP LIKE SOMEONE TURNED ON THE IGNITION. THERE WERE NO KEYS IN THE IGNITION. THE ELECTRICAL STORM WAS ON-GOING WHEN THIS HAPPENED. WE SAW OUR NEIGHBOR LEAVE IN HER YUKON SO WE THOUGHT MAYBE SHE REMOTE STARTED HERS SO I FOLLOWED UP WITH HER TO SEE IF SHE HAD REMOTED STARTED HER CAR AND SHE HAD NOT. SHE TRIED TO REMOTE START HER CAR AND IT DID NOT AFFECT OURS WHATSOEVER. IT APPEARS THAT BOTH INCIDENTS SEEM TO BE STORM RELATED. IT IS A VERY SERIOUS AND DANGEROUS SITUATION KNOWING THIS COULD HAPPEN WHILE WE WERE ASLEEP OR AWAY FOR A FEW DAYS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10508298April 15, 2013
ENGINE
TL* THE CONTACT OWNS A 2011 GMC SIERRA 1500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE CONTACT HEARD A LOUD RATTLING NOISE OUTSIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE FAILURE WAS CONTRIBUTED TO THE ENGINE LIFTERS WHICH WERE REPLACED; HOWEVER, THE NOISE PERSISTED. THE VEHICLE REMAINED AT THE DEALER FOR FURTHER INVESTIGATION. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 13,592.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10505784April 10, 2013
VISIBILITY/WIPER
I HAVE NOTICED THROUGH OUT THE HISTORY OF THIS VEHICLE THAT I OWN. A GMC 1500 SIERRA PICKUP TRUCK (1994-2013), THAT THE VEHICLE WIPERS WOULD STOP WORKING WHILE DRIVING OR NOT COME ON AT ALL (INCLUDING THE WASHER). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10507343April 6, 2013
SERVICE BRAKES
WAS DRIVING ON HIGHWAY AND WAS APPROACHING A RED TRAFFIC LIGHT. PUSHED DOWN ON BRAKE PEDAL WHICH WHEN ALL THE WAY DOWN TO THE FLOOR. I IMMEDIATELY DOWN SHIFTED THE TRANSMISSION FROM "D" TO "3" AND AFTER SLOWING DOWN TO AROUND 35 MPH, DOWN SHIFTED TO "1" SLOWED DOWN MORE AND THEN SHIFTED TO "2". AT THAT POINT, I WAS APPROACHING A CAR AHEAD OF ME, WAITING AT THE RED LIGHT, AND I BEGAN SLOWLY APPLYING THE PARKING BRAKE AND FINALLY CAME TO A STOP, NARROWLY MISSING THE CAR IN FRONT OF ME. AFTER PULLING OFF THE SIDE OF THE ROAD, I LOOKED UNDER THE TRUCK AND DETERMINED THAT BRAKE FLUID WAS LEAKING FROM A BRAKE LINE LOCATED IN THE AREA UNDER THE DRIVER'S SEAT LOCATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10507249April 5, 2013
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS 2009 GMC SIERRA 1500. THE CONTACT STATED THAT AFTER STARTING THE IGNITION, THE ENGINE WARNING INDICATOR ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THE FUEL VENT SOLENOID VALVE WAS FAULTY AND THAT THE FUEL TANK COULD POSSIBLY EXPLODE DUE TO THE BUILD UP OF THE VAPORS. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED AND OFFERED TO ASSIST WITH REPAIR COSTS. THE APPROXIMATE FAILURE MILEAGE WAS 19,886. UPDATED 04/30/13*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10507284April 5, 2013
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 GMC SIERRA 2500. THE CONTACT STATED THAT THE INSTRUMENT PANEL CHANGED THE DISPLAY AND LANGUAGE INDEPENDENTLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 63,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10505118March 31, 2013
SERVICE BRAKES
I HAVE A 2002 GMC SIERRA SLE 1500 EXTENDED CAB PICK UP. I HAD THE TRUCK ON RAMPS. WHEN I BACKED OFF OF THE RAMPS, I HAD TOTAL BRAKE FAILURE. SERVICE AND PARKING BRAKES. I COULD NOT STOP OR EVEN SLOW DOWN. THE TRUCK PROCEEDED DOWN A HILL BACKWARDS AND INTO A DITCH. THE BRAKE PEDAL WENT STRAIGHT TO THE FLOOR. I IMMEDIATELY PUSHED THE PARKING BRAKE TO THE FLOOR. NO BRAKES AT ALL. AFTER FARTHER INVESTIGATION, FOUND THE HYDRAULIC BRAKE LINE THAT RUNS ALONG THE FRAME RAIL TO THE BACK BRAKES COMPLETELY CORRODED AND ALL FLUID LEAKING OUT. BRAKE LINE ALMOST CORRODED INTO TWO PIECES. THE PARKING BRAKE SHOES HAVE WORN DOWN TO METAL ON THE BACK OF THE SHOE. THIS IS THE SECOND SET OF PARKING BRAKE SHOES I HAVE REPLACED IN 70,000 MILES. THE VEHICLE HAS BEEN WELL MAINTAINED AND THESE TWO ISSUES SHOULD NOT BE HAPPENING. I HAVE READ THAT THERE IS AN ONGOING INVESTIGATION INTO THE CORRODING BRAKE LINES AND A RECALL ON PARKING BRAKES, BUT ONLY ON STANDARD TRANSMISSION VEHICLES. MINE IS AN AUTOMATIC TRANSMISSION. HOW MANY MORE DAMAGED VEHICLES AND INJURIES OR DEATHS DOES IT TAKE FOR THE INVESTIGATION TO TURN INTO A RECALL? *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

← Back to GMC Sierra