GMC Sierra Complaints

15,732 consumer complaints on file.

#10525227July 16, 2013
EQUIPMENT ADAPTIVE/MOBILITY, EQUIPMENT:MECHANICAL:ACCESSORY SCISSOR/SCREW/BOTTLE JACK/LIFT
TL* THE CONTACT OWNS A 2011 GMC SIERRA. THE CONTACT STATED THAT WHILE REPLACING A FLAT TIRE, HE NOTICED THAT THE JACK DID NOT EXTEND HIGH ENOUGH TO LIFT THE VEHICLE AND REPLACE THE TIRE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE JACK WAS NOT REPLACED. THE APPROXIMATE FAILURE MILEAGE WAS 24,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10524720July 14, 2013
SERVICE BRAKES
INCIDENT #1 WHILE TRAVELING AT 50 MPH ON A COUNTRY ROAD I APPLIED BRAKES TO DECELERATE FOR A 75 DEGREE RIGHT HAND BEND IN THE ROAD. THE BRAKE PEDAL WENT TO THE FLOOR. I HAD TO COLUMN SHIFT DOWN THROUGH THIRD, SECOND, AND THEN TO FIRST GEAR, TO SLOW DOWN. I WAS UNABLE TO GET TO EMERGENCY BRAKE. FORTUNATELY IT WAS ON A LIGHTLY TRAVELED ROAD AND THERE WAS NO ON COMING TRAFFIC AS I HAD TO VEER INTO THAT LANE TO MAKE THE TURN. I WAS ABLE TO HOBBLE HOME, WITH HAZARDS ON, BY DOWNSHIFTING TO SLOW DOWN. THE TRUCK WAS TOWED TO LOCAL REPAIR SHOP. THE REAR BRAKE LINES HAD FAILED AND WERE REPLACED. INCIDENT #2 WHILE TRAVELING AT 30 MPH TRAVELING DOWN HILL A RACCOON RAN ACROSS THE ROAD. I APPLIED BRAKES IN A DEFENSIVE MANNER AND THE PEDAL WENT TO THE FLOOR. I AGAIN HAD TO COLUMN SHIFT THROUGH THIRD, SECOND, AND THEN HOBBLE DOWN HILL IN FIRST GEAR. I WAS UNABLE TO ENGAGE EMERGENCY BRAKE. I WAS ABLE TO HOBBLE HOME DOWN SHIFTING THROUGH THE GEARS. THE TRUCK WAS AGAIN TO SAME SHOP AND I HAD THEM REPLACE ALL BRAKE LINES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10524767July 14, 2013
SERVICE BRAKES
BRAKE LINE LEAK FROM RUST HOLE IN BRAKE LINE BELOW DRIVERS SIDE DOOR. ALMOST HIT THE VEHICLE AHEAD OF ME. I HAVE GM VEHICLES THAT ARE MUCH OLDER THAN THIS ONE AND NEVER HAD THIS HAPPEN BEFORE. 1977 CHEVY, ETC. I FEEL A RECALL IS IN ORDER, I HAVE READ ON THE INTERNET ABOUT OTHER PEOPLE HAVING THE SAME PROBLEM THAT DIDN'T END AS WELL I DID. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10524545July 12, 2013
EQUIPMENT, LATCHES/LOCKS/LINKAGES
2008 GMC SIERRA 1500 POWER DOOR LOCKS ALL FAILED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10524453July 11, 2013
SERVICE BRAKES
THERE WAS ALMOST A CRASH! A CAR, FROM THE RIGHT SIDE, STARTED TO PULL OUT IN FRONT OF ME AT AN INTERSECTION. I HIT THE BRAKES HARD AND FELT WHAT I THOUGHT WAS THE ABS ACTIVATING. FORTUNATELY THE CAR STOPPED AND I WAS ABLE TO SWERVE AROUND THE CAR AND I AVOIDED A COLLISION. IT WAS CLOSE! A 1/4 MILE DOWN THE ROAD I APPLIED THE BRAKES TO TURN LEFT INTO MY DESTINATION AND THE BRAKES WERE NOT EFFECTIVE AND THE PEDAL WENT TO THE FLOOR. WE INSPECTED THE TRUCK AND FOUND BRAKE FLUID LEAKING IN THE VICINITY OF THE REAR AXLE. WE LOOKED UNDERNEATH AND FOUND THE MAIN METAL BRAKE LINE THAT GOES OVER THE GAS TANK TO THE FRONT OF THE VEHICLE HAS RUPTURED. WE CALLED THE LOCAL GMC DEALER AND FOUND NO RECALLS OR SERVICE CAMPAIGNS FOR THIS PROBLEM. THE TRUCK IS NOW AT A LOCAL INDEPENDENT SHOP FOR REPAIRS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10524115July 10, 2013
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 GMC SIERRA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, ALL OF THE INSTRUMENT PANEL LIGHTS FAILED. THE CONTACT MENTIONED THAT THE FAILURE WOULD RECUR INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ENTIRE INSTRUMENT CLUSTER NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000 AND THE CURRENT MILEAGE WAS 84,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10524157July 10, 2013
SERVICE BRAKES, ELECTRICAL SYSTEM, EQUIPMENT ADAPTIVE/MOBILITY
I HAVE A 2004 GMC SIERRA THAT HAS AN ELECTRICAL ISSUE WITH THE ABS OR BRAKE SYSTEM. THE BRAKE LIGHT, ABS LIGHT AND SERVICE BRAKE SYSTEM LIGHT GOES OFF AT RANDOM TIMES. MIGHT HAVE SOMETHING TO DO WITH THE AIR CONDITIONING BECAUSE THE A/C DRAWS POWER FROM THE BATTERY AND I CAN SEE THAT A CERTAIN LEVEL THE INDICATORS GO OFF. MOST OF THE TIME THE LIGHTS CHIME AND BLINK WHEN I APPLY THE BRAKE BUT IT ALSO HAS HAPPENED WHEN JUST TURNED THE TRUCK ON. I'VE REPLACED THE ROTORS AND PADS TO STILL HAVE THE PROBLEM. I'M NOT SURE IF IT'S A GROUND OR SENSOR THAT IS FAILING. I'VE FOUND TSB FOR REGROUNDING, FAILING SENSORS, OR ECBM. STILL HAVEN'T FOUND THE CORRECT DIAGNOSIS. I JUST HOPE THE ABS FUNCTIONS WHEN I NEED IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10524044July 9, 2013
SERVICE BRAKES, FUEL/PROPULSION SYSTEM
WHILE TRAVELING AT APPROX. 20-25MPH, PULLING AWAY FROM MY HOME, A SMALL ANIMAL RAN ACROSS IN FRONT OF ME. I HIT THE BRAKES, HARD, AND AFTER A MOMENTARY FEELING OF BRAKE PRESSURE, THE PEDAL WENT STRAIGHT TO THE FLOOR WITH NO BRAKES WHATSOEVER. I BACKED UP INTO MY DRIVEWAY, JACKED UP THE TRUCK AND PLACED IT ON JACK STANDS. THE UNDERSIDE OF THE TRUCK WAS WET AND DRIPPING BRAKE FLUID AROUND THE ABS UNIT BENEATH THE CAB. MY WIFE APPLIED THE BRAKE WHILE I EXAMINED THE UNDERSIDE. AN APPROX. 1/8IN HOLE WAS FOUND IN THE INCREDIBLY RUSTY AND WEAK STEEL LINE RUNNING FROM THE ABS TO THE LEFT FRONT WHERE IT JOINS THE RUBBER LINE TO THE L/F CALIPER. FURTHER EXAMINATION REVEALS ALL STEEL BRAKE LINES ARE INCREDIBLY RUSTY, STRUCTURALLY WEAK AND IN DANGER OF FAILURE. THIS COULD LEAD TO A VERY SERIOUS, CATASTROPHIC CRASH WITH THE POTENTIAL OF FATALITIES. FURTHER, ALL OF THE STEEL PARTS OF THE FUEL LINES ARE ALSO VERY, VERY RUSTY AND WEAK AND WITH THE HIGH INTERNAL PRESSURES AND HIGHLY FLAMMABLE AND EXPLOSIVE GASOLINE INSIDE ARE ANOTHER SERIOUS HAZARD. I AM A LICENSED MASTER AUTO/TRUCK AND MOTORCYCLE MECHANIC. IN NEARLY 50 YEARS OF DRIVING I HAVE NEVER SEEN A BRAKE LINE FAILURE FROM SUCH MASSIVE RUST ON A VEHICLE WITH SUCH LOW MILEAGE. THIS VEHICLE HAS ONLY 68,830 MILES ON IT. IT IS UNSAFE TO DRIVE. MANY, MANY OTHER OWNERS OF SIMILAR GMC AND CHEVROLET TRUCKS HAVE REPORTED SIMILAR BRAKE LINE RUST AND FAILURE. REPAIR/REPLACEMENT COST ESTIMATES CAN BE AS HIGH AS $1200 TO NEARLY $2000. BRAKE LINE FAILURE CAN KILL. IF EVER THERE WAS JUSTIFICATION FOR A SAFETY RELATED RECALL, THIS IS CERTAINLY IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10523712July 8, 2013
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 GMC SIERRA. THE CONTACT STATED THAT THE INSTRUMENT PANEL FAILED AND ALL OF THE GAUGES STOPPED WORKING. THE DEALER INFORMED THE CONTACT THAT THE ENTIRE INSTRUMENT PANEL NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE AND CURRENT MILEAGES WERE 83,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10522975July 2, 2013
SERVICE BRAKES
I STARTED MY TRUCK TO PULL OUT OF MY DRIVEWAY MONDAY 7-1-2013 BRAKE PEDAL HIT THE FLOOR..CHECKING THE SYSTEM I FOUND FLUID LEAK UNDER REAR OF TRUCK. LINE RUST COLOR, LEAK, AIR COMING FROM LINE. CALLED MECHANIC. WILL HAVE RESULTS NEXT WEEK. TRUCK HAS TO BE TOWED..IF I HAD BEEN DRIVING I WOULD HAVE BEEN IN A CRASH...THIS SITUATION NEEDS SERIOUS ATTENTION......I AM BLESSED. WILL UPDATE FROM MECHANIC NEXT WEEK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10522074June 27, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2011 GMC SIERRA 1500. THE CONTACT STATED THAT WHILE DRIVING 43 MPH, THE VEHICLE LUNGED FORWARD AND EXHIBITED AN ABNORMAL NOISE. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER, WHO WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE AND STATED THAT THE ABNORMAL NOISE WAS EXPECTED WITH THE TYPE OF POWER TRAIN IN THE VEHICLE. THE FAILURE WAS NOT REPORTED TO THE MANUFACTURER. THE FAILURE MILEAGE WAS 400. THE CURRENT MILEAGE WAS 11,728.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10522137June 27, 2013
SERVICE BRAKES
WAS TRAVELING AT 50 MPH WHEN BRAKES WERE APPLIED AND BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR, UNABLE TO SLOW VEHICLE WITH PUMPING BRAKES. PARKING BRAKE WAS APPLIED WITH NO SUCCESS, ULTIMATELY SLOWED DOWN WITH PUTTING TRUCK IN LOW GEAR AND COSTING TO A STOP. WAS INFORMED BY DEALER OF RUSTED AND BLOWN BRAKE LINES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10521677June 25, 2013
SERVICE BRAKES
MY BRAKE LINES RUSTED AT THE REAR OF THE LT FRONT WHEEL SPLASH AREA. THIS VEHICLE HAS LOW MILES FOR THE YEAR AND WAS NOT DRIVEN IN SALT OR DEICE. THE BRAKE LINE SHOULD NOT NEED TO BE REPLACED AT THIS TIME WITH SO MUCH SERVICE LIFE LEFT. I WAS LUCKY, THE BRAKE LINE BURST IN MY DRIVEWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10521809June 25, 2013
SERVICE BRAKES
BRAKE LINE IS RUSTED THRU AND LEAKING. I HAVE LIVED IN THE RUST BELT OF MICHIGAN ALL OF MY LIFE (49YRS) AND HAVE OWNED MANY OLD / HIGH MILEAGE VEHICLES. IN THE PAST I WAS A LICENSED AUTOMOTIVE MECHANIC. IN ALL OF MY EXPERIENCE I HAVE NEVER SEEN BRAKE LINES RUSTED OUT THIS BAD ON A 10YR OLD VEHICLE WITH 130,000 MILES. I HAVE IN THE PAST OWNED A 20YR OLD TRUCK WITH NEAR 200,000 MILES AND THE LINES ON THAT TRUCK LOOKED NEARLY NEW WHEN I SOLD IT. IN THIS CASE, I DO NOT KNOW IF THE PREMATURE RUSTING IS DUE TO POOR MATERIALS OR THE LOCATION OF THE LINES. THE LEAK IS LOCATED WHERE THE LINES ARE MOUNTED TO THE TOP OF THE FRAME, IN THE PROXIMITY OF THE FRONT EDGE OF THE DRIVER'S DOOR. IN THIS LOCATION THEY APPEAR TO BE MORE EXPOSED TO SALT SPRAY COMING OFF OF THE FRONT WHEEL THEN THEY WOULD BE IF THEY WERE MOUNTED TO THE INSIDE WALL OF THE FRAME. SEVERAL ONLINE FORUMS HAVE REVEALED THAT THIS IS A COMMON PLACE THAT THE BRAKE LINES RUST THRU ON THIS MODEL TRUCK. IN MY HUMBLE OPINION THIS IS A PREMATURE CONDITION FOR A VEHICLE OF THIS AGE AND MILEAGE. ESPECIALLY CONSIDERING THE REST OF THE TRUCK IS IN EXCELLENT CONDITION FOR ITS YEARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10521627June 25, 2013
SERVICE BRAKES
TL* THE CONTACT OWNS A 2002 GMC SIERRA 1500. THE CONTACT STATED THAT WHEN HE APPLIED THE BRAKES, THE BRAKE PEDAL WENT TO THE FLOOR. THE CONTACT WAS ABLE TO AVOID A CRASH AND CRUISE TO A STOP. THE VEHICLE WAS TAKEN TO THE DEALER WHO DETERMINED THAT ALL OF THE BRAKE LINES WERE CORRODED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 140,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10521625June 25, 2013
SERVICE BRAKES
FIRST TIME: I HAD JUST PICKED UP ONE OF MY DAUGHTERS AND WAS HEADED HOME, WHEN WE STARTED GOING DOWN HILL I APPLIED BRAKES TO STAY WITHIN SPEED LIMIT. AT FIRST THERE WAS A MOMENT OF THE BRAKES WORKING AND THEN NOTHING BUT A SLOPPY BREAK PEDAL. AT THE BOTTOM OF THE HILL IS A SHARP CURVE AND A TRAFFIC LIGHT. EVEN THOUGH THE TRUCK IS AN AUTOMATIC, I APPLIED THE EMERGENCY BRAKE AND DOWN SHIFTED WHEN RPM'S WERE LOW ENOUGH TO GO TO LOWER GEAR. I WAS GOING INTO 1ST GEAR WHEN WE ENTERED THE SHARP CURVE, THERE WERE 3 VEHICLES AT A RED LIGHT, SO I STARTED TO HEAD FOR THE GUARD RAILS TO SIDE SWIPE AND CUT THE WHEEL INTO THE RAILS WHEN THE LIGHT TURNED GREEN AND BACK ON TO THE ROAD I WENT. LIMPED ALL THE WAY HOME IN THE BREAK DOWN LANE IN FIRST GEAR. CALLED A TOW TRUCK ($$$) THAT BROUGHT IT TO THE SHOP. THE SHOP REPLACED ($$$) A SECTION OF ROTTED BREAK LINE THAT FAILED. 2ND TIME: TODAY WITH BOTH OF MY DAUGHTERS IN THE TRUCK, SAME CIRCUMSTANCES AS ABOVE ONLY WITH A STOP SIGN AND I WAS GOING FASTER THAN I WANTED TO BE WHEN WE APPROACHED THE STOP SIGN (TRAFFIC ON THE MAIN ROAD DIDN'T HAVE TO STOP) SO BETWEEN DOWN SHIFTING, UP SHIFTING AND EMERGENCY BRAKE, I WAS ABLE TO TIME IT TO GO INTO TRAFFIC AND ONCE AGAIN LIMP ALL THE WAY HOME, PARKED THE TRUCK AND GO THROUGH MORE CRAP, AGGRAVATION AND $$$. I'VE LIVED IN CONNECTICUT ALL MY (DRIVING) LIFE, OWNED DIFFERENT MAKES OF TRUCKS AND CARS (SOME FROM THE LATE 60'S ALL THE WAY THE PRESENT) AND NEVER, EVER HAD A BRAKE LINE BUST OR ROT THROUGH ON ANY OF THE VEHICLES IN THE 34 YEARS I'VE DRIVEN. IT'S NO SURPRISE THAT GM DOESN'T HAVE REPLACEMENTS, THEY GOT RID OF THEM SO TESTS COULDN'T BE RUN ON THEM. I PAID ENOUGH FOR THE TRUCK TO EXPECT IT TO BE SAFE FOR MY FAMILY. I MEAN, REALLY, BRAKE LINES. MOST IMPORTANT SYSTEM ON THE VEHICLE, THE BRAKE SYSTEM. THEY MAKE THE EXHAUST SYSTEM OUT OF STAINLESS. HERE'S A THOUGHT, STAINLESS BRAKE LINES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10521476June 24, 2013
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2012 GMC SIERRA K-1500. THE CONTACT STATED THAT WHILE DRIVING 75 MPH, THE VEHICLE BEGAN TO DECELERATE AS THE WARNING LIGHTS IN THE INSTRUMENT PANEL ILLUMINATED. THE VEHICLE WOULD NOT ACCELERATE BEYOND 35 MPH. THE FAILURE WAS RESOLVED MOMENTARILY AFTER THE VEHICLE WAS RESTARTED BUT SOON RECURRED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THEY WHERE UNABLE TO DUPLICATE THE FAILURE. THE FAILURE WAS NOT REPORTED TO THE MANUFACTURER. THE FAILURE MILEAGE WAS 7,000. THE CURRENT MILEAGE WAS 20,000. KMJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10521500June 24, 2013
SERVICE BRAKES
METAL BRAKE LINES RUSTED CAUSING BRAKES TO FAIL AND REPLACEMENT OF MASTER CYLINDER AND BRAKE LINES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10521288June 23, 2013
SERVICE BRAKES
CATASTROPHIC BRAKE FAILURE. WENT TO BRAKE AT A STOP SIGN AND THERE WAS NO BRAKE PEDAL PRESSURE; PEDAL WENT ALL THE WAY TO THE FLOOR. INSPECTION SHOWED FAILURE OF BRAKE LINE(S). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10520844June 20, 2013
ENGINE, FUEL SYSTEM, DIESEL
THIS STARTED JUST A FEW WEEKS AFTER I PURCHASED THE TRUCK, STILL UNDER WARRANTY. IT HAS BEEN IN THE SHOP TWICE FOR THIS. IT HAS HAPPENED 3 TIMES. WHILE DRIVING THE TRUCK WILL SHUT OFF LIKE YOU TURNED THE KEY OFF. VERY DANGEROUS WHEN DRIVING IN TRAFFIC. HAS BEEN IN SHOP TWICE FOR THIS PROBLEM, GMC HAS FAILED TO FIND OR FIX THE PROBLEM. I TOLD THEM THAT I WOULD NOT PUT MY FAMILY BACK INTO A TRUCK THAT HAS THE POSSIBILITY OF CAUSING A WRECK AND GETTING THEM HURT. FILED A CLAIM [XXX] WITH GMC CUSTOMER SERVICE, TRYING TO GET SOME HELP. NOTHING HAPPENED. THE GMC SERVICE CENTER TOLD ME THAT THEY COULD NOT FIND OR FIX THE PROBLEM, AND THAT I NEEDED TO PICK UP MY TRUCK. I TOLD THEM THAT IF THEY COULD NOT FIND OR FIX THE PROBLEM, I WOULD NOT PUT MY FAMILY BACK INTO AN UNSAFE TRUCK THAT COULD POSSIBLY GET THEM HURT OR KILLED. I TRIED TO HAVE SOMEONE FROM GMC UPPER MANAGEMENT CONTACT ME SO WE COULD COME UP WITH A SOLUTION. BUT NO ONE FROM MANAGEMENT WOULD CONTACT ME. SO I ENDED UP HAVING TO TRADE THIS TRUCK IN FOR A NEW ONE, WHICH COST ME MONEY OUT OF MY POCKET, HIGHER PAYMENTS, LONGER TERMS ETC. DON'T THINK IT WAS RIGHT THAT GMC WOULD NOT STAND BEHIND THERE PRODUCT. WHY IS IT THAT GMC DID NOT HAVE TO DO ANYTHING ABOUT A SAFETY ITEM THAT THEY COULD NOT FIX ? I WAS NOT ASKING FOR MONEY OR ANYTHING LIKE THAT, JUST SWAP IT OUT EVEN FOR A SAFE TRUCK THAT I COULD PUT MY FAMILY IN WITHOUT FEAR OF THEM GETTING HURT. BUT INSTEAD, GMC DECIDED TO FORGET ABOUT THE PROBLEM, AND IT ENDED UP COSTING ME AND MY FAMILY MONEY THAT COULD HAVE BEEN USED FOR OTHER THINGS LIKE FOOD, BILLS, MEDICAL ETC. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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